Comments regarding Garden Crossings LLC

I ordered 2 Echinacea's, "Sundown" which arrived first and in good condition just a couple of wilted leaves and 1 broken stem and "Twilight" which came about 2 weeks later on back order. It was not in as good condition as most of the soil had spill out and it was dry. It has started to come around now though. My only real complaint is they state 2-3 days ship time and it was actually 5 days to arrive at my home in Indiana. The shipping process started on the weekend and they arrived on Tues.& Wed.
The customer service is excellent as I did have a couple of questions and they were very prompt in their response back!















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First time ordering from Garden Crossing and will definately NOT be my last time. The packing was superb, the plants practically bursting forth. The clematis is already almost halfway up the trellis as compared to one that I received from another company that is sitting still. I would highly recommend this company!!

Ordered 2 clematis and they are beautiful, large, healthy plants. They were packed very well. I will certainly order from GC again!

I bought a ton of plants from Garden Crossings last year and they were absolutely beautiful, well packed, and promptly shipped. The plants were all larger and much healthier than expected (especially since I received my Spring Hill order first, YIKES! *It* was pathetic!) All my GC plants are doing VERY well and I fully intend on buying more from them. The plants are actually in better shape than what my local nurseries have! You can be confident that GC will send the best, right to your door. It's well worth it.

I think this company is outstanding. Although they may be a bit pricier than some other mail order places, for me it was definitely worth it. Their communication and customer service is excellent. The perennials I got from them were bigger than the "2 gallon" shrubs that I received from another company. The packaging was first rate with no plant damage and they did it without exceesive waste and NO annoying peanuts! I will definitely be ordering from them again.

Very nice plants. Well packaged and much larger that what most online nurseries send. MUCH larger. I'll order from them again.

I received my ordered plants from Garden Crossings today. I was very pleased. The plants were very well packaged and arrived safely. I was surprised at how large they were. They were around 10 inches tall and fully leafed out. A healthy green color. This is the first time I have ordered from garden Crossings. I have ordered many plants on-line and this is the best company I've ordered from so far.

I have ordered several times over the last two years and have been very delighted with their service and quality of the plants. I had one negative experience which cause me to make this a neutral rating. They sent me three astra pinks Platycodon. As usual they were in their 2 quarts containers but the roots system took up only the top 1/4 of the pot if that much. When i tried to remove the plant from the pot it separated from the rest of the soil. I called and was told that this plant has shallow root system. My question is why put it in such a big pot and charge for the dirt. I suggested mybe change the size of the pot for those plants that wont fill their std size.

This was my first order with the company. I placed a large order, and all plants arrived in perfect condition. It was obvious that the packing was done with care. The plants were large and exactly as promised. I would definitely do business with them again.

i have been flower gardening for years and i have ordered plants online many times from some highly regarded nurseries. this was my first order from garden crossings. it arrived in simply excellent condition, it was packed perfectly to survive the transit. and, much to my happy surprise, all of the plants were quite large and growing nicely. i have never received such robust, healthy plants from anywhere else. the only thing else i can think to say is . . . WOW!!!

a gardener in Maine

I placed my first order with this business based on some comments I read on Daves Garden and because they are located in my general area.
Aside from an initial customer service goof up on when to send my order (they sent them sooner then I asked and charged my debit card before I was expecting them to) the plants are top quality and were very well packed for shipping.
Plants are a little pricey but probably worth it.
Great selection of plants with new and interesting varieties not always available from other sources.
Thank you Garden Crossings!

All I can say is... WOW!!!!!!!! My order came today (on time) and they're incredibly large, healthy, beautiful plants, in better shape than I can find at my local garden store. I will absolutely order from Garden Crossings again and again and again!

I was very pleased with the plants I received from Garden Crossings. This was my first time ordering from them and the plants were large, healthy and well packaged. I had even changed my order twice and they were great to deal with this. I would definitely recommend that you order from them.
By the way, I ordered three (3) clematis and (3) hydrangeas 'Quick Fire'. They have a great selection of hard to find perennials, shrubs and clematis. I can't say enough good things about them. I'll definitely be re-ordering from them!

My clematis plants arrived today in super condition. Unusually good sized plants and very healthy looking! The service and communication was terrific. A very friendly company who truly tries to do their best for their customers. I ordered a Roguchi and a Avant-Garde Clematis, two that I have not myself seen prior. It was nice to see some unusual varieties. Thanks Garden Crossing!

I received the largest and most healthy plants I have ever gotten by mail order in 10 years from Garden Crossings in Michigan. Their plants are GREAT!

After reading the rating here, I placed a large order (over $600) with Garden Crossings. The plants I received are HUGE, better than the plants at the local nurseries and blooming!! VERY HAPPY customer. This is the only place to order perrenials on the Web. All of the plants were healthy and established with good root systems. Packagining was flawless and even FedEx couldn't damage it. They did not make any errors on the shipment and all 50+ plants were accurate and included. VERY VERY Satisfied. Customer support is excellent and everyone is nice and friendly. Would not hesitate to order from them again and plan to do so next year. The best company I have dealt with online. A+++++++++

Very impressed with the quality of plants I received and the care in which they were packed for shipment. The soil was moist, the roots were nice and healthy, the plants themselves were a nice size. I also, really appreciated the fact that I could check on the status of processing and shipment at any time. Everything was on time and smooth. I will definitely be a return customer.

This is my first experience with Garden Crossing and I felt confident when I placed my order due to the number of positive comments here. I was not disappointed.

I ordered a total of 13 plants (Heucheras, Coppertina, Sambucus, Amsonia, Columbine, Delphinium and Armeria). They all arrived very large and healthy looking. They were packaged very well and were not the least bit dried out upon arrival. I unpacked them, watered them and this morning I placed them in the flowerbeds. They look right at home with the other plantings.

I'll not hesitate to order from them again.

I ordered two heucheras which arrived very large and healthy. The plants have been in the ground for a week now and are already sporting substantial new growth. I am very pleased with this company.

I liked this company before I ever received my first order from them, because they allowed me to add items to a completed on-line order about one week later so I could combine shipping. I also e-mailed them a question about clematis, and they sent me a very helpful, detailed response.

They notified me yesterday that my order had shipped, and I received it today! (I'm live in Ohio and they're in Michigan, but I still think that's fast.) The plants are large, and in beautiful shape. The soil was still intact and moist. These plants don't even look like they have been shipped.

I will definitely order from Garden Crossings again. Their service and product are A+++

Beautiful Clematis beautifully packaged. A nice email to explain a couple concerns helped put my mind at ease. Great business & customer relation. Great job!

I received my order today. The box had clearly been tossed about, but the plants were so well packaged that the shipping did them no harm. They were moist and padded and just fine.

I am very impressed with the size of the plants. They are the largest I've received by mail order and all look very healthy and sturdy.

Although shipping is not inexpensive, but when is it, I must say the plants themselves were fairly priced, especially considering the size, health and extremely fine packaging.

Excellent mail order nursery.

Received my shipment today and I am very pleased with the size and health of the plants. Packaging protected them even though FedEx did their best to obviously sqeeze a big box through a little chute :) I am a first time customer and will become a life time customer. The entire experience from ordering online to delivery was exceptional. You can not go wrong with this company.

Just received my order today. Superb!

On time and fast shipping. (I had 5 or 6 orders expected for this week and theirs was the first to arrive!) Healthy plants. Large. Many in bud. All labelled well. Packed well. Reasonable prices, including shipping charges which most places really jack up.

I had never heard of GC prior to seeing it posted here and I wondered if the high reviews might be planted (cynic that I am), but I can assure you, it was the BEST mail order I have ever received and I've received plenty (plant geek that I am) .

These plants were as good as I would get at a quality local garden center -- without the hassle.

My only 2 teeny negatives is that I wish they offerred a more comprehensive plant list. There is plenty, but many things I was considering were not offerred. Plus, their web site had a few navigation shortcomings IMO, but nothing terrible. I sent some suggestions along.

They are also excellent at prompt email responses for questions.

Oh and they don't charge your account until the order is processed! I can't stand it when companies charge you in January to "reserve" the plants supposedly.

I probably have gone on long enough, but this was kind of ironic: The same day that I was marvelling at this order, I was communicating about a back-order delay with another company. They held up my shipment to communicate with me about this back-order, which should have been dealt with well in advance of the ship date. I saw that GC had the item that the other company was back-ordering (same price twice the size!!!). So I just placed ANOTHER order with GC and cancelled the first one from the other company (who charged me in January but didn't even "reserve" the plants!)

I received my order today. The plants are large and healthy.

The box was a little banged up on arrival--NOT Garden Crossing's fault. The plants inside were NOT banged up--and that's half the point of a good box: it can take a beating without passing that beating on to the contents.

A couple of the plants had a bit of freeze damage on some outer leaves, and that also is NOT Garden Crossing's fault, considering the Rocky Mountains and Wyoming are between their location and mine. I also asked for my plants earlier than is considered safe. It's still winter in the Rockies, so I'm not surprised things probably got a bit cold in the FedEx truck.

I am VERY IMPRESSED and PLEASED with the Clematis I received from Gardencrossings, They were packaged and labeled just beautifully!!..Awesome Rooted 1/2 gallon Clematis!!...Chad over at Gardencrossings is the best and so informative and helpful...I will continue to order more and more from him...His prices are great and shipping is very cheap compared to many places I have ordered from..Thanks Chad!!...Jeanne

I can't begin to describe how pleased I was with the plants I received last year! (And I ordered quite a few.) I had also ordered from other online nurseries but none could compare with the size,quality,health, and packaging of Garden Crossings plants! It's like steak vs hamburger. I already placed my first order with them this year and I'm not even going to shop elsewhere. Oh, and the service? First rate! I am now a loyal customer, and you will be too.

Now that I'm starting to think about spring planting, I'm going back to the companies that became my favorites last year, and Garden Crossings is without a doubt number one on that list. I've given up on ordering from other sites that send the most pathetic twigs I've ever seen, over and over. Garden Crossings is the polar opposite experience - delightfully healthy plants, a great selection, reasonable prices....honestly, these are the most wonderful mail-order plants i've ever seen! Actually, they put most regular nurseries to shame as well. I am definitely a customer for life!

I ordered one hosta from this company...and now I wish I'd ordered more! They shipped very quickly and left it in it's 4" pot. The Fall sale prices are great! I will definitely be ordering from them next year.

Of all of the mail order companies I have used to buy live plants, Garden Crossings sent the healthiest looking plants upon arrival. The plants were very well packed and were still moist. They will be my first choice in all future transactions.

Without a doubt, the absolutely best place for ordering plants!

Great Plants, very healthy looking, with strong growth. Packaged well, and considerably less expensive than other companies. I will do repeat business with this company.

Received my first order. Great packing, healthy plant, prompt service. Wish most of the plants they have were not sold out all ready at this time of the year.

My first order from Garden Crossings arrived, and, wow! The scales have been lifted! I've ordered from many other mail order garden sites, but the quality of the plants (perovskias and phlox), the condition in which they arrived, the packing, and even the communication (a tracking number for online inquiries is provided) were far above anything I've seen before, even from other supposedly high-end companies. Even though they aren't the cheapest (but neither are they markedly expensive) they give excellent value for the money. Will I buy from them in the future? Definitely.

My first order from Garden Crossings arrived today in wonderful condition. The plants, all in 2-quart containers, were perfectly packed so as to minimize loss of soil moisture and leaves. The plants are healthy, large, and were shipped to coincide with my zone's fall planting schedule. Garden Crossings' selection of hard-to-find perennials is huge, and I will definitely order from them again.

A real shocker - I am very high on these guys. They are now on my top-notch list. I found them last year while searching for a source for a clematis I was lusting after - 'Barbara'. I have now ordered four times and have been extremely pleased. The plants are large, healthy and reasonably priced. The shipping is not bad - especially the more you order. The customer service is as good as any I've experienced. They will answer any questions and will do whatever is necessary to make you happy. I had a problem with my last order - through no fault of theirs - and they made me happy. The packing is also one of the best I have seen. You simply cannot go wrong with these guys. Should be on your 'Gold' list.

I will definitely order from them again.
The plants are bigger than I expected and very healthy looking. And they arrived SO fast!
And the prices are reasonable.
Definitely a good place to buy plants from!

My plants were better than I expected, and the customer service is excellent!

I had used a credit card that we found out had some unauthorized charges on it, so we cancelled it. I forgot about my order from Garden Crossings. They called me, and then I felt bad that I had forgot about using that card for this order. Of course, payment was denied because I had cancelled the card.

They were SOOO good to work with, and very understanding. Even through all this, I received very healthy plants in less than a week.

I am extremely pleased with Garden Crossings. I purchased several perennials-All are thriving wonderfully. My new favorite site to purchase perennials.

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