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Comments regarding Garden Crossings LLC

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283 positives
14 neutrals
5 negatives

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RatingAuthorContent
Positive BrisbaneAnne
(31 reviews)
On Apr 17, 2013, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:

Ordered 3 plants from them 1-2 months before the scheduled shipped date. Shipped exactly as indicated and plants arrived looking very good. Very prompt and helpful customer service too. Thank you.

Positive sjh22
(1 review)
On Jan 22, 2013, sjh22 Sheffield, IL wrote:

I have been shopping with Garden Crossings for several years. Each year I would go to local garden stores to find both annuals & perennials and was always disappointed. I found Garden Crossings online by accident while searching for a plant I saw at a local store.

I was skeptical about mailorder for live plants. When they were delivered they were larger and healthier than anything I found locally. The packaging is sturdy so the plants are protected . Yes, there is a shipping charge but think of the gas spent running around to plant stores! I have never been disappointed and will order again this spring.

Positive NancyGroutsis
(2 reviews)
On Aug 23, 2012, NancyGroutsis Hopkinton, MA (Zone 5b) wrote:

I've ordered two shipments from Garden Crossings (2011 & 2012). The first time all the plants were in superb condition, however, the second time I received unhealthy looking Million Kisses Begonias and the shippers damaged my wax begonias which weren't as tightly packed as the year before. When I contacted them a representative told me that the Million Kisses Devotion begonias would soon recover with home care and in fact they did completely recover two weeks later after I repotted them and put them on my indoor plant regimen (rotating Miracle-Gro + humic acid & vinegar + hydrogen peroxide every two days). The representative also gave me a refund for the begonias.

This year I got a Super Sweet 100 tomato plant that's produced 301 tomatoes so far. That's amazing considering I'm a new gardener and I had never grown a vegetable before. I'm very happy with my Garden Crossings purchases overall. The sales people are polite, the quality is above average for a moderate price, and their web site is attractive, easy to use, and informative.

Positive lsb000
(4 reviews)
On Jul 22, 2012, lsb000 Madison, NC wrote:

Garden Crossings sets the standard for a mail order plant supplier. They offer large, healthy plants and excellent customer service. Eveything I have bought from them is thriving and beautiful.

I look to them first for any plants I would like to add to my garden.

Positive Sam1999
(3 reviews)
On Jul 7, 2012, Sam1999 Ann Arbor, MI wrote:

I am relatively new to gardening and have ordered from Garden Crossings a couple of times. Everything I have purchased has done wonderfully. I appreciate the detailed info on their website but most importantly the quality of their plants, they cost more than other online nurseries I have ordered from but are correspondingly bigger as well. I completely understand why they are a top 30 company here, they deserve it.

Positive beautifulbounty
(2 reviews)
On Jun 16, 2012, beautifulbounty Concrete, WA wrote:

I recently bought some echinacea from Garden Crossing. They have a wonderful selection of these. The Raspberry Truffle was on my wishlist to find this year and to my delight they were on sell at GC. Also bought Solar Flare. All 6 plants were hugh!!! I had ordered from 4 companys and these plants were the biggest. Very healthy. This company was the most expansive of the 4 but still would order from them again. I got FREE SHIPPING with $75.00 order.The plants were well packaged and the soil stayed in the pots. The company provided great communication via e-mail. Their website was real nice although I couldn't find a tab for items on sale which would have been nice.

Positive jane_stevens9
(14 reviews)
On May 27, 2012, jane_stevens9 Wichita, KS wrote:

There is nothing more fun than opening a box of plants from
Garden Crossings! There are other online nurseries I order plants from also, but Garden Crossings is my favorite. The plants are more expensive, but they are larger. And healthy! They are well-rooted and OMG I'm getting excited thinking about
them. I think I'll go to the GC website and order a few.... just for fun.

Positive crazy4brugs
(18 reviews)
On May 5, 2012, crazy4brugs Kansasville, WI (Zone 5a) wrote:

Great company to order from. Plants are packaged very well and arrived in excellent shape. Nice healthy plants.

I will definitely order from them again.

Positive Pattyw5
(12 reviews)
On Apr 29, 2012, Pattyw5 La Salle, IL wrote:

I've ordered many times from Garden Crossing and the plants are always excellent. Packaging got even better than it was previously. We all order to get a nice plant to place in our gardens and thats what they deliver. Thank You!

Positive kwanjin
(1 review)
On Apr 26, 2012, kwanjin (Zone 7a) wrote:

I have ordered 3 times from this company and each time I'm impressed with their packaging and the size of their plants. It certainly shows how much care is given to each plant . I look forward to doing more business with them.

Positive JonSchneider
(12 reviews)
On Apr 24, 2012, JonSchneider Fleming Island, FL (Zone 9b) wrote:

Posted on April 15, 2011, updated April 24, 2012
There is a good reason why some nurseries are on the top 30 list and Garden Crossings sure makes the grade!. Great plants arrive in great packaging looking as fresh as though they just came out of the garden.... not a leaf destroyed or out of place nor a drop of soil in the box they came in. They are high quality (Proven Winners) for the calibrichoa and other plants. The pricing is very fair for the size and quality of the plants. This was my first order, but I will be back...


On April 24th, 2012, JonSchneider added the following:

April 24, 2012
I am writing one year later after having returned to Garden Crossings for a second go-around. There were no great surprises. Once again, I am so tremendously impressed with the high quality of the bedding plants and the Proven winner plants. All appear to be "fresher" and more viable than plants I can obtain locally. The packaging is impeccable. Again, the pricing is very fair. The customer service (Heidi) is the best. My only regret is I am running out of space to add more plants right now... I haven't given up though... there must be a corner that needs a little color...
Jon Schneider
Positive JoeyinRoseburg
(10 reviews)
On Apr 14, 2012, JoeyinRoseburg wrote:

An assortment of plants I ordered arrived yesterday and I couldn't be more pleased. This was my first order from Garden Crossings and it won't be my last. Every plant is large, vibrant, and healthy. What I particularly am happy about is how the packing was done. The packing was very secure, but at the same time, it was very easy for me to unpack the individual plants from the carton. I order plants from other sources, only to find that although the packing is well-done and very secure, it takes a lot of time and effort to remove the plants from the carton because of excessive tape, cardboard, staples, and such. In these cases, the packing is overdone and difficult to remove. Two of the plants I purchased were lantana, which I had a difficult time locating from other online nurseries. Garden Crossings will be my new source for online plants.

Positive enviroplanter
(18 reviews)
On Apr 13, 2012, enviroplanter Spring House, PA wrote:

I ordered 3 of their English Butterfly Series™ Buddleias in the 8" Jumbo Pot size and was very pleased. They shipped when I requested, the packing was superb, and the plants look healthy and well-rooted. Definitely a top-notch company.

Positive srvadt
(5 reviews)
On Feb 11, 2012, srvadt Smyrna, GA wrote:

Posted on April 23, 2011, updated February 12, 2012
Posted on April 23, 2011, updated April 23, 2011
I found this company online operating as "The Plant Palette".

I wanted to plant some Helleborus for my wife. In order to get all the varieties I wanted, I ended up buying from 3 different online vendors. Most sold them for $20 each, but The Plant Palette had the Golden Sunrise variety online as an internet special for $10 each, so I bought two, but was wary of what the quality would be like for that price.

The Plant Palette's arrived first. They were also the largest and healthiest of the three. Amazing. By far the best company of the three.


On April 23rd, 2011, srvadt added the following:


Oops, got this company confused with one of the other three - review should have gone like this:

Plants were $20 each.

The Plant Palette plants arrived last out of the three. They were fairly large and healthy compared to the other companies.

I just planted them so it is too soon to tell how they will work out in the long term, but by comparison, I give them a positive rating.
On February 11th, 2012, srvadt added the following:

Update Spring 2012: Got flowers coming up in February! Not bad for the first spring (and the fact that I have no idea what I'm doing)
Positive audwoman
(4 reviews)
On Jan 8, 2012, audwoman Churchill, PA wrote:

Posted on December 14, 2011, updated January 8, 2012
I hate to give them a negative because I had heard and read so many positive experience.

I received a 50 gift certificate and purchased Lilac Bloomerang, and two other garden plants and none survived. I am an experienced gardener and have been able to purchase half dead plants from local nursery fall sales and by planting in a good compost and mulch the plants survive. This was not the case with the purchases from this nursery.

I am now stuck with another gift certificate to this company and have had it for 3 months and I am hesitating ordering from them. I am going to tell my friends to not get me GC from them again. At their prices I can get better plants at other online vendors.


On January 8th, 2012, audwoman changed the rating from negative to positive and added the following:

After posting the rating I received a email from GC owner. They expressed that they would like to understand the problems I experienced and if they could make it right.

I have placed a order and they agreed to send replacement plants and I have ordered additional plants with my gift certificate.

That is very good customer service when people notice when a customer is not happy and reach out to make it right even from a 2010 order. That is a long way back to offer replacement plants that did not survive.

For my area the best time for planting is May so I will return when I get the new order and report the size and health of the new order.

Thank you Heidi
Positive GREENSIDEUP
(2 reviews)
On Aug 17, 2011, GREENSIDEUP Big Flats, NY (Zone 5b) wrote:

Great sale prices on a good selection of Clematis!! Upon arrival (2 days, Fed Ex) the Plants were very well grown and the packing was as good as I have ever seen ! The staff were courteous and competent, a very enjoyably transaction! I will certainly both order from them again and recommend them!! GREENSIDEUP a.k.a. Lee Sherwood McDonald

Positive pirl
(33 reviews)
On Aug 12, 2011, pirl (Arlene) Southold, NY (Zone 7a) wrote:

Garden Crossings sent an Email offer for clematises at $9.95 each. Though I've said I don't need any more I bought 8 of them and they were delivered by Fed Ex.

Each and every plant arrived moist and in perfect shape. The size was impressive, especially in view of the price. I was delighted with the packaging and the absence of peanuts. As I went to plant the first one I was also impressed by the roots.

Good job, Heidi and Ron!

Arlene Z. Ryan
Southold, NY

Positive Gascoigne
(4 reviews)
On Jul 8, 2011, Gascoigne Shawnee Mission, KS (Zone 5a) wrote:

This was a recent email I sent to Garden Crossings after purchasing CLEMATIS ROOGUCHI and CLEMATIS "My ANGEL": (These were plants same size or bigger---definitely healthy, superfine!---- than my local specialty garden store that sells their clems for outrageous amounts...and doesn't even have the variety GC has...so here was my email to the staff at GC----

To the Owner of Garden Crossings and all Staff-----

I wanted to say what a RAVE review I have to give your company....I
ordered two clematis from you recently...My Angel and Roguchi. I
cannot say enough praise in how well you packaged these plants...but
also their condition and the SIZE was so remarkable. You surpass all
the clematis ordered...both mail and in person...that I have ever
seen....it gives me great hope when I see sticks arrive in the mail
from a vendors who charges just as much...your company has true
integrity and I cannot say enough good things. THANK YOU! THANK YOU! I
will copy this post to the SCOOP on Daves Garden....

CHEERS

Positive WeeklyWeeder
(16 reviews)
On Jun 28, 2011, WeeklyWeeder Polson, MT (Zone 5b) wrote:

I ordered 3 Platycodon 'Astra Double Blue' and received them yesterday in perfect condition. They are in bud and look very healthy. The packing was excellent, the service was fast. I recommend this company highly.

Positive marleec
(5 reviews)
On Jun 23, 2011, marleec Adairsville, GA (Zone 7b) wrote:

I found exactly the plants I wanted on the Garden Crossings' web site and I placed my first order with them on 6/21 and received all 10 plants in good condition on 6/23. The plants were healthy and of good size. I will order from them again and would recommend them to others.

Positive Whirlwind2000
(8 reviews)
On Jun 23, 2011, Whirlwind2000 Monroe, CT wrote:

Purchased 6 Heuchera. They were large plants and were excellently packed each in there own box. They were very secure and no soil was lost. I have purchased from them before and found that the plants arrived healthy and were packed well. They cost a little be more but you get what you pay for.

Positive JetGal
(22 reviews)
On Jun 23, 2011, JetGal Sugar Grove, IL wrote:

Just received my 1st order [so far] for 2011 & once again, all I could do was smile while unpacking the plants I purchased!!! Plant material always arrives in a healthy, beautiful condition. I truly appreciate the attention & care they take in packing the plants to ensure a safe transport with minimal damage. Size of plant material I've always received was WOW, too, which I've previously shared with the folks @ Garden Crossings.

Thanks again for the beautiful plants Garden Crossings & look forward to purchasing from you again in the near future!



Positive Marilynbeth
(33 reviews)
On Jun 19, 2011, Marilynbeth Hebron, KY wrote:

I've ordered several times from them and am always pleased.

Positive bluelavendar
(4 reviews)
On Jun 16, 2011, bluelavendar Longmeadow, MA wrote:

I ordered 3 Silver Moon and 3 Venosa Violacea clematis. One of the V.V was out of stock, but the five plants shipped were BIG, healthy, and had the absolute BEST packaging I have ever seen. The order arrived promptly and in great shape. I ordered clematis from 4 different online sources this spring, and these were the overall best. I highly recommend them as a place to purchase well-established, healthy clematis plants.

Positive iykim
(23 reviews)
On May 31, 2011, iykim Hillsborough, CA (Zone 10a) wrote:

I just received my $150 order from Garden Crossing. All of the plants arrived safely in a very carefully packaged shipping box. They are very decent-sized, and of really good quality. I am very thrilled about the purchase. This is my second order from them. I would go back to Garden Crossing for more plants as I need them. Thank you so much, Garden Crossing.

Positive Jlmyers72
(5 reviews)
On May 26, 2011, Jlmyers72 Commerce Township, MI wrote:

Posted on May 19, 2011, updated May 26, 2011
Posted on May 13, 2011, updated May 19, 2011
I found this company by chance when I ordered a Clethra Vanilla Spice and a flowering Quince from another company and was very dissapointed with the size I received. They were seriously no larger than a stick. I googled Clethra Vanilla spice and this company "popped" up on the search. I saw that they offered both plants in a 2 gallon sized pot and thought I'd give them a try. I figured they couldn't be any worse than what i had all ready received.

I am so happy that I did. For about twice the cost of the other plants, I received plants 4 to 5 times the size from Garden Crossings. They arrived huge, healthy and the root system is in great shape. I will be ordering from them again. I wish I could post a picture of the plants side by side just to show how nice these platns are.


On May 19th, 2011, Jlmyers72 changed the rating from positive to neutral and added the following:

My flowering quince arrived yesterday. It was totally infested with afids. I have never seen so many on one plant before. I called the company and e-mailed Heidi photo's and am waiting to hear if their entire stock is infested or not. If they are, (which I would think they are considering how many were on this plant) and they handle the refund accordingly, then I will change the rating back to postive. If they don't then it will be changed to negative
On May 26th, 2011, Jlmyers72 changed the rating from neutral to positive and added the following:

Heidi refunded the money the next day for the afid infested Quince. All though disapointed that the plant had SO many bugs, because they handled the refund so quickly, I am changing back to a positive. I eneded up going to a local nursery here in the Detroit area and they had a Quince in a 3 gallon pot for quite a bit cheaper anyways. I will use them again, but only for items I can't find at Bordines.
Neutral flowersrule
(4 reviews)
On May 25, 2011, flowersrule Palmerton, PA (Zone 6a) wrote:

I really would like to give them a Positive rating, but since I'm a little disappointed with my plants, I cannot.
I bought annual flower plants. On the positive side, the two trays of impatiens arrived looking great and are growing well. The Coralberry Punch Superbells were of a great size and healthy.
Also on the positive side was how well their customer service responded to my questions and my add-on's to my order.
The not-so-positive. A tray of Zahara Zinnias arrived very dry, dumped out of their tray and looking poorly. I have no idea how that could have happened since they were the only plants it happened to. We have less than half of them left, and not one plant looks great. Hopefully that will change.
The Goldalia Scarlet (3) were very small and not healthy looking. I have thrown one in the garbage so far and still hoping the other two will actually start looking better and grow.
So why not contact them ? I did. I called about the zinnias, but unfortunately I could not send the required photos, so I did not even bother to call about the dahlia's. I have very rarely had any kind of problems with mail order plants, but when I did, I did not have to send proof.
I will probably again in the future, but will be more careful about what I do buy. Wish I would have just bought a bunch of Supertunias !!!!

Positive PlantinPatti
(5 reviews)
On May 20, 2011, PlantinPatti Dayton, OH wrote:

I have placed several orders with Garden Crossing both last year and this. Yes, their prices are high. But you absolutely get what you pay for- LARGE- sized HEALTHY plants, packaged perfectly,
and prompt attention to order. You are also notified when the plants ship-important to know in the summer! All in all, an excellent experience. In addition, they have a wide variety of plants, with many unusual varieties. Last year's plants are thriving and the one's I recently planted are doing well too. We have choices as to where we spend our money, and Garden Crossings is a wonderful company to deal with.

Positive stormcloud
(21 reviews)
On May 19, 2011, stormcloud Yonkers, NY wrote:

Posted on October 8, 2010, updated May 19, 2011
Posted on May 1, 2009, updated October 8, 2010
I was thrilled yesterday when my Garden Crossings order arrived. This company is using the most fantastic packing box system so the plants arrived in perfect A-1 condition. Were easily unpackaged in a clean manner.
I have been so upset with the condition of arrivals from other online companies and this was a most welcome surprise.The plants were large, full and green !!
Wonderful !


On October 8th, 2010, stormcloud added the following:

Over the years I hav purchased from most all of the online gardening centers. I only occasionally order from American Meadows due to their rather high prices.
This morning I opened to different orders, from 2 separate places, and now understand their high prices.
Buddliea,Dicentra, and Oso Easy Rosa...Just PERFECT.
extremely well packaged with care and 4 beautiful ,full healthy looking plants !! Super !
As for the other place...thumbs down !
On May 19th, 2011, stormcloud added the following:

I recieved my latest order today. Fabulous.
not planted as yet but they all looked wonderful and healthy.
Surely a far cry from the little seedlings many other online nurseries are sending.
Little problem is that in a tray of annual celosi plants one of the 6 packs only had 5 plants and the 6th empty.
Packaging is extremely safe foir the plants. No popcorn to run around collecting as you unpack. Excellent...I am very pleased with this order.
Positive Get_growing
(8 reviews)
On May 18, 2011, Get_growing Dallas, TX wrote:

Posted on April 22, 2011, updated May 18, 2011
Undoubtedly the healthiest, largest, most well-rooted plants of any mail order nursery, and I've tried quite a few. Outstanding communication, perfect packaging (almost excessively so), and shipping dates always met.

I just received 3 clematis from GC and 3 from a competitor who touts clematis as one of their specialties. GC plants are larger, healthier, and cheaper!!

Pricing for GC is on the steep side (though obviously there are exceptions). Particularly pricey on annuals. If another highly rated nursery has the same plant for significantly less, I'll order from the competitor. For special plants that I really want, GC is tough to beat, though.

Finally, don't expect to see a lot of hard-to-find genera or varieties. GC sells popular stuff and new releases. But if they've got what you want, you can count on them every step of the way, every time. Their quality and consistency are hard to beat.


On May 18th, 2011, Get_growing added the following:

Should have mentioned that I've placed and received 4 orders with GC over the last year. Fantastic experience every time.
Positive drclemson
(1 review)
On May 14, 2011, drclemson Lewistown, PA wrote:

I recently ordered numerous perennials and they were shipped very quickly and were safely packed and in great shape when they arrived. Good sized plants and very healthy in appearance. The prices seemed good in comparison to several other companies from which I did some comparison shopping. One thing I was unhappy about was that two boxes shipped separately from the main shipment, which was fine, but these boxes were obviously mishandled and traveled on their sides so that when I opened them, the soil was all over the place and the plants were lose in their pots. They were also growing sideways, so they must have been this way for several days. The boxes are clearly marked as living plants with several arrows and "This Way Up" indicators, so this was the fault of Fed Ex, not Garden Crossings, just an FYI. Will see how they do now that they are planted.

Positive plympton
(13 reviews)
On May 12, 2011, plympton Plympton, MA wrote:

The small plants I received were well packaged but uprooted during shipping due to an immature root system. Garden Crossings had become aware of problems with this plant this year after my order had shipped and had taken them out of their catalog till they grew them out a bit. The company has offered a full refund.

It seems counterintuitive to give a "positive" rating to an unsatisfactory transaction yet the manner in which Garden Crossing handled the situation left a "positve" taste in my mouth.

I would try them again.

Positive SongsofJoy
(4 reviews)
On May 9, 2011, SongsofJoy New Hampshire, NH (Zone 5b) wrote:

I've placed several orders and I've been happy with all of them. The packaging is great and plants arrive looking healthy; all have thrived in my garden. I do think the prices are too high. I usually only order things from GC that I can't easily find elsewhere. I also wish they didn't chop off the tops of some perennials. I ordered irises this spring and the tops were all chopped off, including a few flower scapes). I doubt they will bloom this year. All considering, the postives outweigh the minor complaints.

Positive jmurray0312
(1 review)
On May 6, 2011, jmurray0312 Milwaukee, WI wrote:

This was my first order from this company. I ordered hostas and echinaceas. They arrived in beautiful condition, very well packed, large healthy plants with good root systems and lots of soil. They looked like they had just been taken from the nursery--really beautiful! I won't hesitate to use this company again.

Positive Teedee
(2 reviews)
On May 5, 2011, Teedee Germantown, OH wrote:

Ordered a dozen angelonia (annual flowers) from GC as my 1st order. Was amazed when I received them. They were in 5" pots with at least 4 stems per pot, all 6" high or higher. They were green and very healthy looking: no wilting or broken stems. ALL of the dirt was still in the pots. Received them just about 1 week before they should be planted, which gave me time to harden them off. While the price was no bargain basement deal, I have paid as much for these at local nursery centers and only gotten half as many stems per pot. This shipment was the best I ever remember receiving, and I order a lot of plants thru the mail. Kudos to GC!

Positive purpleice
(22 reviews)
On May 3, 2011, purpleice Bridgman, MI (Zone 5a) wrote:

My oder arrived in perfect condition, the plants were of a good size and they had good root systems. Those three things are all I ask of a nursery. I'm very satisfied.

Positive LOVIE2
(13 reviews)
On May 1, 2011, LOVIE2 Boston, MA (Zone 6a) wrote:

I recieved my order of Rosemary Arp on 4/29/11. I was a bit surpised at how small they were for the price paid but they all look very healthy. The packaging could have been done better/neater as there was soil all over the place inside the box and the slots for each plant weren't all tabbed out to keep the plants from moving around. Never the less I'm leaving positive ratings because they look healthy and I recieved what I wanted.

Positive hoosierbananna
(5 reviews)
On Apr 29, 2011, hoosierbananna Indianapolis, IN wrote:

Just received my shipment of several climatis: neatly packed, healthy plants. Am pleased. Plan to shop with them again in the future.

Positive mudsky
(1 review)
On Apr 15, 2011, mudsky Perryville, MD wrote:

I have started container gardening since moving to Maryland. I wanted King Tut Cyperus to be the "Thriller" in some of my pots. On this site there were 4 vendors shown to have this. I chose to use Garden Crossings. Once on the site, I ordered two of the King Tuts and some other plants. My plants arrived yesterday. They were beautifully packed, in execellent health and exceeded the sizes I expected. I will definitely order from them again.

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