Comments regarding Garden Crossings LLC

Because this company has high ratings on watchdog, I ordered 4 plants from them on Oct. 1, 2023. I live in San Francisco and they are in Michigan, yet I received my order on Oct. 7, 2023. The plants were well packed and arrived without any damage, All were healthy, and to my pleasant surprise, they were bigger than plants I've ordered from other companies. I think their prices are very reasonable, particularly since you get a large sized plant.

A little nervous ordering plants mid-summer, but as usual they arrived in great shape. Shipped overnight, carefully packed to avoid reduce spilling soil, and obviously watered before their trip. Looking forward to planting them.

Gardening since the mid 70's (damn, I'm old). Have purchased from walk-in, mail order and on line nurseries. This is right at the top. Plants are large and healthy, prices are reasonable, service is excellent and packing might survive a nuclear blast. Can't comment on customer service as I've never needed help. have ordered a couple of times per year fror the psat few years and am completely satisfied.
As a side note, their YouTube videos are instructive and helpful.

This is such an excellent company. The quality of the plants, the care to attention and detail in packaging and shipping plants. I've ordered from this company for many years. I would highly recommend.

This was my first order with Garden Crossings and I will definitely order again. I ordered 20 HONEYMOON 'Tropical Sunset' Helleborus. They arrived in excellent condition and I was very pleased with the size and root structure of them. Thank you!

I ordered several annuals and a few roses, all Proven Winners, from Garden Crossings this year (my first time ordering from them). They shipped directly from Proven Winners; healthy, substantial, and well packed. They shipped on the ship date provided upon checkout. Overall, a good experience.

I have asked Daves Garden to update or provide clarification at the top of this page where it says 100% guarantee. They guarantee only that the plant survives mailing and only then if you notify them within 24 hours of its arrival. On arrival, mine were intact, yet two were small and fragile. One began dying of shock just a couple of days later and didn't improve with any of my efforts. I had incorrectly assumed "your complete satisfaction is our #1 goal" meant better coverage than 24 hrs, but their actual policy is on their website for you to read so don't make the same mistake I did.

This was my first order to Garden Crossings and I was pretty well pleased. The plants were shipped when I requested and very well packaged. The two I received were of fair size for the price and looked healthy. While Proven Winners plants come with a useful small information guide that can also be attached to the plant as a label these plants were too small for that and the paper guides do not last in the weather I have found. Some plastic labels that can be inserted in the ground would be a plus.

Ordered clematis (perennials) from them in May 2019, planted with care. (Over 50 years of gardening experience) When in spring of 2020 they did not come back I called asking for refund,as they no longer carry the same clematis. Was told that I had 45 days from purchase to report such loss... So much for warranted perennials plant!!! Makes no sense. How are you to know if it is going to survive the winter...NEVER AGAIN !!! Bad service not to mention the sarcastic Rep I spoke with.

Good, attentive customer service, Garden Crossings has great plants. I wish the prices and shipping were less, but the details matter and the plants I received were healthy, had good root systems, and are already growing well.

This was my first time ordering from this company, and I will definitely be coming back. I bought two hydrangeas and a clematis, all of which were beautiful healthy plants, shipped quickly and well-packaged.

Just received my first order from Garden Crossing and I was so pleased with how easy the ordering process was to my plants arrival at my front door. All plants were moist and so well packed! You might pay a little more, but so well worth it in the end. Will most certainly order again, A+ company!

I just received 5 hydrangeas and 2 clematis shipped by Garden Crossings. They were in beautiful condition and are stunning! Yes, shipping is expensive but it is totally worth it. They are the precise plants that I wanted to complete my landscape. This is a fantastic company!

Plants arrived quickly and in immaculate condition. Large, beautiful plants! Impressive!
They carry cool things my local nursery and bigboxstores do not.
A+

I ordered 6 Heuchera "Blondie in Lime" plants from Garden Crossings.

The plants were packed very well, arrived on time, in great condition.

I will, in future, be ordering from them with confidence, since these plants were of such high quality.

This gardening year, I have ordered from approximately 6 on-line vendors from the Watchdog 30, and one that was not part of the Watchdog 30 (Wayside Gardens).

My experience with all of them has been favorable, but the quality and condition of these plants is among the best I have received.

Aside from the shipping expenses, I find it much more convenient to order exactly what I want on-line, as opposed to visiting 5 garden centers to choose from a limited number of varieties, and finding that the selection may not include the plants that I originally set out to get.

Bob Lamm

Just received my first order from Garden Crossings, some Color Guard yuccas. The order was shipped when promised, and the plants arrived in great shape. I couldn't be happier.

I have ordered from them for a couple of years. I have been consistently very satisfied with the plant stock I've received. They are always packed well and very healthy when they get here. Their prices probably reflect the extra care they take in growing and shipping. I figure I get what I pay for, and just limit my purchases to something I really really want. Not a bad thing, right?

Bought several varieties of helleborus from Garden Crossings and was happy with the quality upon receipt. The plants did well their first year and I'm looking forward to early spring flowers. Will buy from this company again.

Posted on May 13, 2011, updated June 30, 2016
Posted on May 6, 2010, updated May 13, 2011
I ordered a clematis and a lilac from this company. The plants arrived very well packed and were beautiful - very full. They looked like I picked them up from a local nursery. I am very pleased!

I recently placed my second order with this company. I have been very pleased both times. I received large, healthy plants, expertly packed, and I love that they grow many of their plants. By phone, they are courteous and helpful. Online, their website is attractive and easy to navigate. Great company!

just received some 'first frost' hostas from these guys. plants arrived in great shape, excellent size and health. shipping is expensive compared to 'bare root' stock, but then again, these aren't bare root, heh. i'll be ordering from this company again for my shade garden. PLUS they put up w/ me doing a phone order due to my internet security paranoia-*always* a plus in my book :)

Just received another order from Garden Crossings. Plants arrived in perfect condition. Their packaging is exceptional. Heidi was very, very helpful in getting my order processed and shipped out on schedule despite a glitch w/my credit card co. I highly recommend this nursery. I have always received healthy, very well grown plants at reasonable prices.

This was my first experience ordering plants online, doing so only because I really wanted a Cherry Cheesecake Hibiscus, and I've never seen them available at my local greenhouses. I chose Garden Crossings based on their excellent reviews. In February I purchased the 3Gallon Cherry Cheesecake Hibiscus, and added a Berrylicious Hibiscus, a couple Campanula, and a couple Geraniums. The wait began!

On May 5th, I received an email with my shipment tracking number (awesome!), and my account was showing a pending transaction for the total amount owed. The plants arrived the next day, right on schedule... only there was no Cherry Cheesecake Hibiscus. My entire order except for the one item I truly wanted was there (and exceptionally packaged, by the way). I left a message for Heidi, and after waiting the weekend without a response, sent a follow-up email on Monday asking about the status of my balance.

After no response from Garden Crossings, I checked my bank account again on Tuesday and saw the transaction had been adjusted, and only the items I had received had been debited. Unsure if there would be a backorder charge with additional shipping, I called back again and Heidi answered. When I inquired about the order, she said "The hibiscus looked small, and she wasn't sure". I didn't know what that meant, so I asked to cancel the balance of the order. It was pretty disappointing.

I will say that the items I did receive are beautiful and very healthy, but they're plants I could have bought locally.

This was my first order with them, so I only ordered 3 plants. They arrived today, and they are HUGE. Also in excellent condition. Will definitely be back for more.

Posted on October 2, 2014, updated April 9, 2015
Expert packing and a totally beautiful Little Lime Hydrangea Jane. I'm thrilled, thank you.

Great selection and quick service. Their plants are expensive, but you get what you pay for - they are huge, healthy plants, well packaged for delivery.

Expensive (plants and shipping), but great plants and customer service.

Posted on May 10, 2013, updated April 26, 2014
I just received three clematis from Garden Crossings, and I am so impressed! The plants are very robust, and the cardboard packaging was easy to remove without damaging the vines. All the packaging could be recycled. This was my first order ever from this company, which I found through Dave's Garden.

This company ROCKS! The website is great: nicely laid out website, easy to negotiate, and informative too...if you order from them, things seem to ship out on the next Monday, which is really nice....on my first order, I ordered on Sunday, and the items shipped the next day, and then I received them that Thursday...fantastic!

The items were perfectly packaged: packaged in an intelligent, safe manner, and obviously packaged with care....A+ right there....the items were of a nice size and extremely healthy looking with good quality soil....

I've communicated with them via email---they are very friendly, thorough, helpful, and informative...they seem to be a family-owned type of company; they obviously care about pleasing their customers, and most of all, providing a quality product....(I appreciated them even more after having bad experiences with other companies)...

You can't go wrong with Garden Crossings....A+ to them...10 out of 10....100% rating; what else can I say? I look forward to ordering from them again, although I'm running out of room in my garden!

This company is stellar....

I ordered two daylilies in early August. They were shipped growing in 5 inch pots with very well developed root systems. Within six weeks of planting they were blooming.

products were shipped in a timely manner. Compared to other plants I've bought online, these were large and healthy.

I just received and opened my order of three knock-out roses. They are beautiful! Green leaves, moist soil, healthy stems. I am especially impressed since the plants had to travel from Michigan to South Carolina and they still arrived in perfect shape. The packaging is very sturdy but also very easy to deal with. I am very pleased that they do not use plastic peanuts or shredded paper. Clean up was a snap. I will be back!

I was VERY pleased with the size, quality, and condition of the plants I received. I originally felt their prices were high compared to other sellers but I will not hesitate to order from this company again because their plants are wonderful! Large and healthy plants. You definitely get what you pay for here! Quick shipping as well! Thank you.

Posted on May 25, 2013, updated June 24, 2013
Posted on May 13, 2005, updated May 25, 2013
I was astonished by the plants I received! I'll be looking at this company for more plants from now on. They're as professional as it gets. The plants are in 2 qt. pots, 2 years old and ready to go. Just a little worse for the wear, but compared to other companies I've ordered from over the years, they're tops. Now i have to go buy a new pot for the container garden I was planning because these plants are way too big to go in the one I'd planned to use for them. Nice problem to have.

Just wanted to comment on how impressed we were with the service & plants from Garden Crossings. We ordered tomatoes, hydrangeas & arborvitaes which arrived carefully packaged & extremely healthy. They are growing wonderfully & we are very happy with our purchases.

Thank you to Heidi who answered all our questions since we are new to gardening. We received very fast & detailed responses which was really appreciated.

Amazing customer service & beautiful plants thank you. :)

I have ordered many things from this company in the past 5 years. They are awesome! and their shipping costs are one of the most reasonable, too.

I ordered from this company because I read about them from Dave's Garden. I ordered an Echinacea and a Salvia. My plants were well packed and quite healthy and quite vigorous! Thank you Dave's Garden for the recommendation. I look forward to ordering from them again.

Posted on May 8, 2013, updated May 10, 2013
Posted on May 6, 2013, updated May 8, 2013
I placed 2 separate orders and they were both shipped today. For one of the orders I got a call saying that they only had 6 of the 12 1gallon Bobo hydrangeas I ordered MONTHS AGO. Although frustrated, I told them to send them anyways.

Tonight I noticed on my bank account that I was not only charged for all 12 hydrangeas but I was charged TWICE!!
I am completely embarrassed because my account has insufficient funds and someone I owe money to is trying to run my card and its being declined. I am not happy.

ENORMOUS plants! Better than if I bought them in a local garden center. Healthy and in great shape. I am very impressed. I have been buying mailorder plants for over 15 years, but these just blew me away!!!!!! Highly recommend!