Comments regarding Jung Seed

Wow, glad I didn't check the rating before I ordered from them, or I might not have placed my order. My experience was very positive. The cherry tree I ordered is actually blooming (!) and looks beautiful and healthy, which I certainly didn't expect the first year. The strawberries I ordered are doing very well too. Jung's shipped at the perfect time for our weather, and the tree was very well packaged. I would definitely place an order with them again.

After reading several negative reviews of this company, I was hesitant about placing an order, but years ago I had dealt with this company and had no problems, so I decided to try again. My seeds came promptly, germination was almost 100%, and the second part of my order - the raspberries and onion sets arrived in good time for planting in my area and were well packed. When I called the company to check on the second half of my order, customer service was very polite and helpful and told me that the order was already on its way. All in all, I am very pleased with the quality of the items ordered and would place an order again with them.

I have had a positive experience with Jung Seed in the past. This spring, however, I received a potted Echinacea that died because it had been shipped without securing the soil in the pot. Consequently, the plant and the soil were scattered throughout the packing material. I contacted customer service, reported the problem, and asked the company not only for a replacement but also to be a responsible shipper by securing the pot and the soil in it as other mail order companies do. In addition, I received a rose plant from Jung's that arrived with desiccated buds and stems and subsequently has died. I will contact them about this problem as well.

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I contacted this customer on Wed. 5/2/07 through d-mail to see what we could do to remedy the problem. I have not received a reply.

Ruth
Customer Service"

I ordered 75 strawberry plants and a slew of bulbs from Jung's. The order came in two parts, weeks apart. Nervous that my bulbs were ordered for naught, I contacted customer service and they were very prompt in their response. It turned out the bulbs were already in the mail. It is too soon to know how well the bulbs will grow but my strawberries are growing strong. This is saying a lot as I delayed planting them for 3 weeks and had stuck the roots in my fridge in the interim.

I ordered "hot pepper mix" seeds and had a 90% germination rate. The woodland flower mix and toad lily combos came bare root with some growth on them. They could have chosen a better time to ship rather then in the middle of a frigid cold snap here in ohio but...since I had them shipped to my office nothing was frozen it would have been bad if they had to sit outside my house in 20 below weather. Will get them planted as soon as I can and let people know the growth rates.
All in all pretty postitive I got what I paid for.

I ordered 2 varieties of seeds from Jung's this year online.
Brugmansia, Black Currant Swirl and Datura metel, Evening Fragrance. The seeds arrived with in 7 days. I started them in my greenhouse and am waiting for them to germinate. It takes up to 2 months for the Black Currant and a month for the Evening Fragrance....so I should know soon if they took hold.
I was pleased with the service Jung's gave me online. As I have also been impressed with their gardening centers that I've shopped at.

My family and I have been ordering from Jung Seed Co. for many years. We have always received good, strong nursery stock. When we did have a problem, all we had to do was call within the guaranteed time and we would have our items replaced if still availabe that year, the following spring or receive a credit letter. I would like to say that a few comments below this one, someone stated that "he" would have to pay shipping again when he placed an order with his credit letter. That is incorrect. If you plan on ordering the same thing that the credit letter was issued for it is considered a replacement and you do not pay the shipping charge. If you order something different, you should have to pay shipping because it would not be considered a replacement. This is a good company who strives on making customers happy. I will continue to order from Jungs and their affiliated companies for many years to come! Happy 100!!!

I really do not understand the oppobrium that has been heaped on this company on this website. I have dealt with them for a very long time. They have a good selection of seeds and the germination is always pretty good. (Some of their seeds, mostly in the area of perennials, needs cold treatment before planting; this is explained on the packet and if the instructions aren't followed, then the gardener is the one at fault, not the supplier.) As far as nursery stock, I have gotten some very nice roses and small fruits from them. The one time that I had a failure, they promptly issued a credit.

This is a good, ethical company that supplies quality products

They have a good selection of hardy roses grown on their own roots, I ordered several and they did very well as well as a few shrubs that I also got from them.
I cannot say the same about their perennials, they were small and a few looked DOA, I planted them anyway but of course with little success.

I just have to vent and Warning Beware to any of you whom may order from Jungs!
Given my background of being a professional nurseryman and also doing design work for clients and offering them gardens to view and walk around to see various plants they may want to add to their own gardens and where they can from( companies ect) I was appalled that when I ordered specfic plants from this company and they did not grow during the 06 season, that Jungs would not give me a replacement on them. I also own a nursery and as a nurseryman, did all that I could to get these plants to survive during 06- because sometimes plants die down and then come back. However, these did nothing all season.
So when calling jungs to let them know about what happened, later on i get this letter in the mail( a credit letter) for a whole $ 9.93. And they state they would go in this amount because their guarantee is only : if you recieve them in spring you have till october to call of the year purchased- if you recieve in fall you have until june 1st-...
I never did see any of this small print... maybe because i was so busy at both times of the season.
I find this very poor that they don't allow a 1 year guarantee, I know I don't appreciate a customer coming to me after 5 months and saying...hey, it didn't grow! Without allowing time for the roots to establish! Poor! Poor ! policies i say.
Now, if i had been asking for my money back- different story.
All i wanted was replacements. period!
Now i'm out my money, my plants and if i do order again i have to pay shipping all over again.
I did call jungs and all they kept saying...that is our policy.
SO BEWARE...THIS IS THEIR POLICY FOLKS-
Saundra

This last spring was the first time we have ordered plants as well as seed from Jung's. The Nanking cherry bushes were very impressive with good roots and tops. The Hansa and Frau Dagmar Hartopp roses were also in good shape, although we did worry about the latter one for awhile. Eventually it did leaf out and bloomed off and on all summer in spite of drought conditions. In 2007 we are looking forward to adding more roses and other bushes from them.

Placed a fairly large seed order with them last spring with mixed results.
Snapdragon, Cosmos, Zinnia, Celosia, Pansy all did well as did Basil and Butterfly Weed.
Lavender and Peppers were so-so.
Several Tomatoes, Muskmelon, Catanache, Salvia and "Easy Wave" Petunia were quite disappointing. Bonus packs did not germinate well.
I think I will limit future orders to annuals.

I have done business with Jung Seed Co. since the early 1950s in Maryland when I ordered and planted 3 white birch. The trees are enormous both in height and girth. During the last few years I have planted their seeds in
Plymouth, MA using gro lights with great satisfaction. When they discover that the germination per cent is poor they provide extra packets. Providing this service with 8 other companies is not easy. I respect their integrety. Green_Survivor

My seed order with them went well, decent service and delivery time. The germination rate was not as high as from some other companies but wasn't a complete loss either.

This is my first order from Jung and my last.I ordered several oriental poppies from them and they did not have one in stock (understandable) but then they only shipped one (not understandable).The root they sent in a plastic bag was very small compared to the larger plants sent by White Flower Farm.Will call them and complain.I hope they do better with Edmunds roses.

I just received 42 daffodil bulbs from Jung. I couldn't imagine why the box was so heavy -- that is, until I opened it and saw the bulbs. They were nearly the size of amaryllis bulbs, and very fresh -- many of them doubles. I've never seen such large and healthy daffodil bulbs! I always receive an immediate reply to my emails to Jung.

A couple of years back one of the rhubarbs that I ordered rotted in the ground. They replaced it immediately. The replacement rhubarb has grown beautifully for the last 2 seasons.

I have always found the staff at Jung to be very friendly -- and above all, very honest in their dealings with their customers. In my opinion Jung Seed belongs in the Top 30. I'll gladly order from them again!

Recently bought 4 coneflowers from these guys, two look like they may make it through the fall and winter and two do not. One of the two that look bad may already have died.

Not only are the plants in poor condition, when I opened the box there was dirt everywhere as well as a few unexpected guests.....fungus nats!!!

I sent them an email offering them an opportunity to offer and opinion of aid but did not get a response, thus I am writing here with a warning to all.

What a waste of time & money. Ordered 5 plants that were so tiny as to not be believed. One plant was all shriveled up when it came & died. Even though it was replaced pulling a tooth would've been easier. Nothing has bloomed & barely grown.

I just visited the Outlet store in Randolph,WI, for the second time, and what a treat it was!! I have always gotten top grade plants and seeds thru the mail order. It is my favorite seed catalog. Visiting the store is quite a fun experience. They are very helpful, knowledgable and nice as can be. I only had one time when I had to write because my strawberries that I planted in fall did not come up in spring and they were replaced with better ones. I could not have been happier. I give them the highest rating possible.

This is the first time I ordered from Jung Seed and was pleasantly surprised. I ordered Roses & Glads and both have done wonderful. The roses did start off very slow, but are now bigger and better than others I planted at the same time. in fact, i thought ine had died, called customer service and they sent out a replacement right away. both roses ended up living and both are blooming like crazy. the customer serevice rep was so pleasant, we ended up e-mailing each other back & forth about gardening. Will definately buy from them again in the future.

Of the spring shipments I rec'd, these were the worst packed. Many plants were completely out of pots and dried out by the time they arrived. I was able to revive and save some by putting them back together and giving them a thorough soak, and nursing them for 2 weeks. Mixed bag on their roses; some have come through, some remain, after 3 weeks, sticks. I am unimpressed.

I recieved an order this Spring of trees and shrubs. Though they sent bareroot stock the merchandise was good size for the price I paid and looked good and green and healthy. I soaked their roots in a bucket of water for a day and then gave each shrub & tree a good helping of dry peatmoss, manure and triple super phosphate in their hole along with a good drink. They are doing quite well and are statring to take off. I have ordered from Jung before and will continue to do so. Remember to give your plants a million dollar hole with lots of nutrients & water. :)

I have ordered twice from Jung and both times there were problems. Last year they didn't ship the blueberrries I had ordered even thought the shipping slip said they did. They informed me that they were all out of stock when I complained, they refunded my money. This year I placed my order in January and when my order came in May they were out of stock of the Honeyberries that I ordered. I enquired and found that because I had a late shipping date because of my Northern climate they ran out of stock. I complained at their on-line site and received a phone call the next day that they had got more Honeyberries from another supplier and that my order would be filled. 10 days later half my order came and when I called again they told me they got the amount wrong and were now out of stock again. I called another supplier and was able to still order through them.

I've placed two orders with Jung Seed in the past six months, one for seeds only and one for seeds and plants (2 thornless blackberries and a batch of 25 Ozark beauty strawberries). My seed orders always arrived promptly, and my live plants were shipped at the appropriate time for my zone (9).

I've had very good germination rates with the seeds from this company--flowers and vegetables--and was pleased with the bonus seed packs they included with my order.

The Chester and Triple Crown blackberries arrived in bareroot condition, but one of them was already starting to show new leaf growth by the time I put them into water to soak overnight. They were a bit smaller than I expected--single canes that were under 12" not counting their roots--but both plants are now thriving and threatening to take over my garden with no special coddling or care from me besides regular watering.

Only 11 of the 25 strawberries made it, but this was my fault. I didn't realize that the brown paper packaging around what I thought were the rootballs of my blackberries actually contained my order of strawberries, so the poor things didn't get put into the refrigerator for three days. By the time I had a chance to plant them, quite a few had gone moldy. The surviving plants are very healthy and, like the blackberries, are spreading like crazy via runners. I've already gotten berries from several of the plants.

I definitely wouldn't hesitate to purchase from the company again, though I'll be sure to check all mysterious brown paper packing materials for hidden plants in the future!

I was happy with my order from them, plants and seeds were as listed.

Received my order from Jung's . Everything nicely packed and in good shape and surprisingly decent size for mail order plants. Everything in the ground and appears to be doing well. Emailed the company when I noticed one of the shooting stars was missing from the 3 pack. They immediately sent me a whole new 3 pack replacement. I am confident if anything fails to thrive they will make good on it. Wouldn't hesitate to order from them again, and most likely will.

I have ordered several times from this company (2 new home landscapes with them). I received my spring order yesterday....a little later than I expected but the plants are healthy and were nicely packed. I called today to ask about one of the backorder items - the customer service was unbelievably polite and accommodating. I also inquired about 2 items I ordered and planted last spring that did not come up. She told me replacements would be sent immediately. Of all the other items I planted last year from them, they are coming up wonderfully. I especially like the fact that you can inform them if you will be out of town/on vacation for a period of time and THEY WILL ACCOMMODATE SHIPPING such that your plants aren't sitting in a box on your porch dying while you're away.

Great company. I would order from them anytime.

Absolutely top grade materials arrived. Lilium bulbs large and turgid, anemones gigantic, strawberries healthy. Everything was very well packed and I look forward to the arrival of my fruit trees.
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I live in Stevens Point, WI, where Jung's has a large outlet store/nursey. During the winter their nursery is full of tropicals, I of course, love their citrus trees. And in spring they 'have a great Bareroot room. They have shade, ornamental and fruit trees, shrubs, roses and small fruits. All species that can live in our area. Most of the employees that have worked there for some times really know there stuff and I know them pretty well. I've never ordered through the mail with them until thsi spring and still havent recieved that shipment. But everything I get from the store is great quality. I've never had an issue with quality with Jung's.

I have never ordered plants from this company but I have ordered annual seeds and have had good results.

They offer a reasonable selection of seeds that are well priced and are generous with their packets. I am especially impressed with the Wave Petunia seeds because of how carefully they package the pelleted seeds - not a single one was damaged!

The Cosmic series Cosmos bloomed the entire summer last year and were a snap to grow - lots of compliments on the mass of blooms.

The germination rates have been great - often better than seeds that I have bought from more expensive companies.

I will continue to buy seeds from this company.

Their seeds seem to be fine, but their plants are another matter. Sometimes they are fine, but more often than not they prove to be poor specimens which do not make it or require an abnormally large amount of time just to keep them alive. Therefore, I have ambivalent feelings about this company which has truly gone down hill in recent years.

Jung's sent me a mislabled rose (that is, not the rose I ordered) and then refused to refund or replace the item, claiming the rose they did send was at least the same color as the one I'd ordered and, well, good enough.

Never again. I will stick with the small rose vendors for roses.

LIR

I ordered a number of seeds and plants from Jung. A couple of the plants did not thrive, and a couple of varieties of seed did not germinate well, but they replaced them immediately upon notification. I am happy with them and will return as a customer.

I tried to order from Jung's online with a Visa gift card. The site would not accept the card without a name on it. I called Jung's and gave them my order, and explained that it was with a Visa gift card. The person I spoke with was super nice. There seemed to be no problem, but then a few days later, I got a letter stating that my Visa gift card had been denied. I called the Visa gift card to get my balance. I was informed that there was a charge to Jung Seeds from when I tried to order online. I knew this amount was from my online attempt because when I phoned the order in, I had added another seed packet. I called Jung's again and spoke with another very nice customer service rep. She went over and above to try to work this out, but it still showed that I had insufficient funds on my gift card, due to my failed online order. I ultimately ended up sending my order in with a money order, but that was just today so I don't know what will happen now. I am somewhat disgusted because I had planned on starting the seeds I ordered within the next week. Once I get my order, I don't really know if I'll order from them again because it's been somewhat embarrassing.

Seeds arrived on time and sprouted nicely. Seeds were packaged professionally in a paper packet with very nice art. I'm a collector of seed packet art and these were very cool.

I ordered two Endless Summer Hydrangeas and a William Baffin climbing rose and they all came in wonderful shape and very large. The hydrangeas bloomed all summer in spite of our terrible heat (I kept them well watered) and my climber got some roses on it and seems to be doing very well. They were all bare root so I am happy and would do business with them again.

This is just a note about the quality I have seen in Jungs seeds. We live not far from their retail store, and in a time crunch we picked up some 'Ring of Fire' sunflower seeds and some 'Evergreen' bunching onion seeds.Both have had terrrible germination....terrible.

I am a regular Johnnys customer and the same day I planted Jungs and Johnnys sunflower seeds....same soil...same conditions....rows were next to each other. As normal Johnnys seed always comes through...Jungs right next door, slim to none.

As for the onions we have not seen any. I thought maybe the low germination on the sunflowers were a fluke, but I'm not thinking that way anymore after seeing no germination on the onions.

From now on, I remain true to Johnnys even if I am in a pinch and have to pay shipping and allow more time....because at least I know it WILL germinate.

m

This spring I ordered two Red Lake Currants from Jung. I was VERY pleased with them. They were very large and hardy with a large root mass, much larger than what I have received from some other places with higher ratings. Now, several months later they are doing great.

Last winter I ordered 4 hydrangea arborescens "Annabelle". They arrived at the proper time for planting in great condition. Three of them have bloomed for the first time this year. Two are "Annabelle", one is a lacecap. The fourth has not yet bloomed, so I'm not sure what I have. I specifically ordered "Annabelle", as I am trying to reconstruct a flowerbed that was in front of my circa 1890's farmhouse about 70 years ago. I just sent a letter to the company detailing their error and am waiting for a reply. Will not be placing another order until I hear from them.