Comments regarding Jung Seed
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Rating | Author | Content |
Positive | jacquiegreen (4 reviews) | On Apr 20, 2012, jacquiegreen Colton, SD wrote: I've ordered a variety of products and always had good luck until this year. I ordered two types of coneflowers. One group arrived in great shape, beautifully packed and ready to go. The second group had no wrapping holding in the soil so the plants were broken and dried out. It looked like two different companies shipped my order even though everything was in one box! I emailed Jung's and received an immediate response apologizing and notifying me replacements would be sent. While I wasn't happy with the poor packaging on my order, I am more than impressed by Jung's quick response to rectify the problem. |
Positive | jpartin2 (1 review) | On Apr 19, 2012, jpartin2 Marion, IA wrote: My mother and I placed an order with Jung this Jan. The seeds came very fast. I ordered live plants. My mother started some of the seeds (coneflowers) and they did well until the wind carried the container away (we start our seeds in milk jugs here in Iowa and WI, that way they have a green house and already harden). Rest of the seeds are annuals and have not planted yet, still a little too cold. I received some annuals as the free seeds and started them outside. We had some frost and I forgot to cover them and they made it. I received my live plants the other day. Packaged very well and all living. The coneflowers had a pot bond root system, had to cut it some. Doing well in the pots I planted them in. Will update once I have planted in the ground. |
Negative | minitasha (1 review) | On Apr 17, 2012, minitasha Kingstown, MD wrote: Wish I had read reviews first. Plants arrived very carefully packaged but were quite small for the price and seemed to be newly rooted cuttings with undeveloped root balls. I could see right away that the Cornus Canadensis bunchberry were not ready to be planted so I potted them up. Still waiting for the roots to fill out 30 days later. Five dwarf ninebark also had pitiful roots but I went ahead and planted them. In a week or so I could see they were failing so I removed and repotted them hoping to save them but they all died. (Ninebarks are hard to kill). Only after reading this website did I realize they do not offer refunds...so I have requested a credit. I just hope whatever I get next will be in better shape. One good comment, the rhubarb I ordered was a good strong root stock doing splendidly so far. |
Positive | jbettis_mg34 (1 review) | On Apr 15, 2012, jbettis_mg34 Waverly, IL wrote: This was my first time ordering from this company, I ordered several perennial plants. They were packaged well and all plants were very healthy. Will definitely buy from this company in the future, and will recommend them to friends and family. |
Neutral | TA152H (10 reviews) | On Apr 14, 2012, TA152H Stony Point, NY wrote: Posted on April 3, 2012, updated April 14, 2012 On April 14th, 2012, TA152H changed the rating from positive to neutral and added the following: I just got a tree from Jung's, and it was really bad. The scion wood was decent, although a little beaten up, but the root stock was an atrocity. The bud union was over 16 inches from the root. I've never seen something like this before. And the root was broken in places, and not pruned, and worse than that, it had no roots on one side of it. None at all, like it was grown against a huge rock, or a wall. This type of tree should not be sold when it's obviously been grown and budded by an incompetent. It's not like it's hard to see these types of problems, but they ship them out like that anyway. So, this company is mixed in quality, and high in price. It's just not worth it if there's a risk in quality. |
Positive | Pattyw5 (12 reviews) | On Apr 12, 2012, Pattyw5 La Salle, IL wrote: Can't comment on other product's offered by Jung, but their bare root Roses are excellent and always have been. If they have what I need there's nothing better. Best to carefully follow planting instructions for excellent results. |
Positive | sgardencrazy (3 reviews) | On Apr 3, 2012, sgardencrazy Crystal Lake, IL wrote: March 31, 2012 |
Positive | tzonehunter (1 review) | On Mar 26, 2012, tzonehunter Hartford, WI wrote: We ordered a variety of tomatoes, peppers, herbs, and kohlrabi, all seed, from Jung this spring. Nearly all seeds have germinated (started indoors). We received our order within 5 days of the order date. Customer service responded promptly to both of my emails requesting shipping updates (I ordered late and was in a rush to get planting). Nothing but good things so far! |
Positive | taufgardner (22 reviews) | On Mar 8, 2012, taufgardner American Fork, UT wrote: Posted on July 21, 2011, updated March 8, 2012 On July 21st, 2011, taufgardner added the following: I have had a great experience with Jung's seeds. Good germination and performance. I like the family of companies that are associated with Jung's, and they are now my main supplier. On March 8th, 2012, taufgardner added the following: A variety of pepper I ordered did okay, but the germination was a little below par and the seed count a bit stingy. A specialty variety and I got enough. Experience not enough to kill the love I have for the various companies on Stroud St. in Randolph, WI |
Positive | ekconrad (1 review) | On Sep 15, 2011, ekconrad PEYTON, CO wrote: I recently ordered four plants from Jung Seeds. I was impressed that they were shipped quickly. When I received them 3 of the 4 were in great shape the fourth was not looking so great. I planted them all. After two weeks the 3 plants were thriving but the fourth did not make it. I contacted customer service and they quickly sent out a replacement. I just received the replacement and it is lush and full plant! I am very excited to see all of my plants bloom next year! I have ordered form Jung on and off for about 15 years. Many of the plants and plants that I have started from seed I have in my garden came from Jung. |
Positive | coolnigh (3 reviews) | On Sep 7, 2011, coolnigh Gilmanton, NH wrote: Posted on September 1, 2011, updated September 7, 2011 On September 1st, 2011, coolnigh added the following: I kind of panicked last night and sent an email (using their website's online form) to cancel this order. I received a prompt reply today saying it had already shipped. Then another email arrived with the FedEx tracking code. So at least I can say that their shipping is timely! On September 7th, 2011, coolnigh changed the rating from neutral to positive and added the following: After 7 days in shipping, all plants arrived today. Considering the amount of time they spent without fresh air, water, and sunlight, they are just fine. of the 21 plants, only 2 had fallen out of their pots. i've removed dead leaves, watered generously and i'm giving them 24 hours to acclimate. I'll update again if they don't do well after planting, but i have nothing bad to say about this order or Jung in general. |
Positive | Gramma25 (2 reviews) | On Aug 24, 2011, Gramma25 wrote: I see so many negative remarks about a lot of companies. I think when people are satisfied with a company they do not take the time to let others know. This is our experience with Jung. We ordered two dwarf apple trees this spring. They came in a box which was an indication that this company was above the rest. We followed they instructions for planting and now have two healthy young apple trees with leaves. We are hoping to buy two more fruits this next Spring. |
Negative | furballfarm (3 reviews) | On Aug 10, 2011, furballfarm Tilden, NE wrote: Ordered 18 hardy garden phlox plants 8-2-11, on 8-4 sent email asking for shipping date and carrier. Two days later I received an email that the plants would leave their warehouse next week and forward from there. "forward" from where? "leave the warehouse" to where? And of course no answer to how they were to be shipped. My account was charged 8-4, so I was hopeful. Today 8-10, I called - FORGET CUSTOMER SERVICE!!! She could tell me that the order went to the warehouse....maybe would ship in 2 days. Once again couldn't tell me if it was coming USPS, UPS or any other way. I told the customer service person that if they ship in two days that they will be sitting all weekend long. Her explanation was that it was hot last week and they couldn't ship. I told her to cancel the order and she advised me to just refuse it when it arrives. I would love to refuse the order but I don't plan on sitting home for a week incase they ship it. How can I refuse the order when they can't even tell me how it will arrive or when. |
Positive | paradacrades (4 reviews) | On Aug 9, 2011, paradacrades Hilliard, FL (Zone 8b) wrote: Jung is a great company to do business with. I have been ordering from them for years, and have never had a problem. Great customer service as well. |
Positive | Buddy44 (25 reviews) | On Jun 27, 2011, Buddy44 Eagle Rock, VA wrote: Ordered rhubarb and asparagus late in the season. Planted them right away. All are doing nicely. |
Positive | SPORTSMAN1 (12 reviews) | On Jun 26, 2011, SPORTSMAN1 Hawley, MN (Zone 4a) wrote: I have been ordering plants and seeds from Jungs for many years.Everything has always arrived. |
Neutral | 3wer4c (2 reviews) | On Jun 14, 2011, 3wer4c Leetonia, OH wrote: for three years in a row i have ordered jungs seed. the first year less than half of the seeds germinated. this year about a third of the seeds germinated. however,the second year,they germinated very well. i dont think i will be ordering from them again. |
Negative | ronnoc2709 (1 review) | On Jun 8, 2011, ronnoc2709 Charleston, IL wrote: Don't do it. Just order from a company that will offer a refund if the plants don't make it. Jung will only issue a credit and if they've stopped shipping for the season, you have to wait until the next year to use it. (which was the case for me on 6/7/11) I ordered nearly $200 worth of plants and two items didn't make it. One, a lilac tree appeared to arrive dead but I trusted that is was only dormant, planted and watered it, but it never budded out. Clearly, my instincts were right. It was dead. A geranium purple pillow also arrived in poor shape but I thought I might be able to coax it out of it. It failed too. I never expect 100% survival, so I could live with the hassle of losing a spring growing season, but they wouldn't ship new plants and won't (per policy) provide a refund. I'm stuck waiting till next year and hoping they offer the same plants. I'd read negative feedback about Jung, but thought I'd take my chances. Wish I'd gone with another company, many of whom I've ordered from in the past, and always been able to get new plants or a refund. Don't do Jung. The other five geraniums don't look great either and I'm wondering if they'll survive the summer. Oh, and BTW, the "policy" is not one that is prominently displaced at the website when you're ordering. In fact, I've yet to find it but they promise it's there. On Jun 8, 2011, Jung Seed responded with: "On Jun 9, 2011 12:20 PM, Jung Seed responded with: We are sorry that a couple of our items failed to grow this season and we could not replace at this time. Bareroot trees |
Negative | d_r_dan_c (1 review) | On Jun 7, 2011, d_r_dan_c Northbrook, IL wrote: I ordered 6 Ben Sarek black currants in mid April of 2011. After planting, two of them turned out to be a different fruit. I called the company and requested a replacement of the currants among other items. The replacement was not shipped until I called again, e-mailed them photos as proof, and demanded a resolution from a CS manager. The requirement to send pictures was never communicated to me. My issue with them is quality control, customer service and communication. It is good business practice to admit mistakes and proactively follow up, and that did not happen in my case. On Jun 7, 2011, Jung Seed responded with: "On Jun 9, 2011 11:27 AM, Jung Seed responded with: Your 2 new Ben Sarek Black Currant plants have been reshipped to you and we sincerely apologize that they were not sent with your other replacement plants. Our operator thought the request had to go to our horticulturist for verification since they were not true to name, which is not the case. We do pass this type of information on to that department to follow up on, but the new plants should have been requested with the rest of your items. We have addressed this issue with her so it does not occur again. |
Positive | JeniAnn (4 reviews) | On May 28, 2011, JeniAnn Long Grove, IA wrote: I am happy with my JWJung order. Everything came well packaged and in good shape (especially the Russian Quince - beautiful!) |
Negative | Sassamel (2 reviews) | On May 10, 2011, Sassamel El Paso, TX wrote: Ordered cucumbers, petunia, zucchini and cosmos seeds, first off there were only about 10 seeds in each package, planted all the seeds in each pkg, 2 cucumbers germinated, 5 cosmos, 5 zucchini and 3 petunias. Will not order from them again. |
Negative | rdharlin (1 review) | On May 2, 2011, rdharlin Marshall, MO wrote: I have been a Jung and Totally Tomatoe customer for years, i order early like first week of January. This year i ordered a wisteria plant from them. Today May 2nd i get a letter telling me i won't be getting it. Company said their supplyer has a lose of plants so they couldn't supply. So guess what it is too later to find it from another supplier. Looks like to me they need to stay in contact with their suppliers better. Needless to say im done with them. What i can't understand is why so many seed suppliers are so shady. |
Positive | crzywmn1965 (1 review) | On May 2, 2011, crzywmn1965 Recluse, WY wrote: Bought 5 different live plants and I was very impressed with all of them. |
Negative | dspirits (1 review) | On May 1, 2011, dspirits Harpers Ferry, WV wrote: Posted on May 1, 2011, updated May 1, 2011 On May 1st, 2011, dspirits added the following: They did offer to send me new plants.. 2 weeks later and still nothing. Also in that time the 3 purple colored roses I ordered have gone from some green on the stems to all brown and no new leaves. I told the rep that the roses looked bad also but she said they all look like that before coming back...seriously Millers root stock has never come in all brown. On May 1st, 2011, dspirits added the following: The roses were Ebb Tide and the Plants were Echinacea Hot Summer. I won't post an order number but you can email me for it or send a message. On May 1, 2011, Jung Seed responded with: "On Apr 21, 2011 11:45 AM, Jung Seed responded with: We are sorry to hear that you had a bad experience when receiving your order and that your phone call was handled in an unfriendly manner. Our operators are instructed to ask questions about any problems only so the issue can be resolved correctly. Normally they do an excellent job of this and we sincerely apologize that you were made to feel that your honest was being questioned. That is not the way our customer service is supposed to be handled. |
Positive | Gardener5b (8 reviews) | On Apr 25, 2011, Gardener5b Kansas City, MO wrote: I ordered quite a few trees and bushes from Jungs this year. |
Negative | anakinson (4 reviews) | On Apr 22, 2011, anakinson Eau Claire, WI wrote: Summer, 2010, I recieved the most poorly packaged perennials that I have ever ordered from anywhere. Every potted plant arrived in something that looked like a brown lunch bag thrown into the box quite haphazardly, so haphazardly, in fact, that about a third of the plants were broken, several were outside of their pots, and half of their potting medium (if you want to call a substance resembling dry peat a potting medium) lining the bottom of the shipping box. Bareroot plants weren't any better: dry or rotten. I think maybe ten percent of the plants survived. I considered calling, but I realize that mail-order live anything is substatially buyer-beware, and I don't have the time to haggle over the phone. Those plants should have been correctly packaged in the first place. So I decided it would be less hassle to go through some local nurseries where I can see what I'm getting. |
Positive | AnnieG487 (2 reviews) | On Apr 20, 2011, AnnieG487 Edwardsburg, MI wrote: I ordered three Shasta poppies. They arrived as HUGE bare root plants. The roots were large and at least a foot long. Am very pleased with them. |
Positive | LDB60 (1 review) | On Apr 19, 2011, LDB60 Jenera, OH wrote: We ordered some Tristar strawberries from Jung earlier in the year and they were delivered as promised. I planted them last week after waiting on the weather. I found 23 plants instead of 25, also a couple were very small but will probably grow. I |
Positive | greenman115 (6 reviews) | On Apr 15, 2011, greenman115 Ringtown, PA wrote: I had dealt with Jung in the past with good results and product. Last year I ordered several berry bushes with less than stellar results - two of the gooseberries I received had no roots to speak of at all and were basicly just "sticks"! As I suspected, even with religious watering they did not survive. When I called to complain, I was not given a hard time and was immediately issued a credit memo. |
Positive | LeahJoy (2 reviews) | On Apr 15, 2011, LeahJoy Hawthorne, NJ wrote: This is my first experience with Jung Seed and so far, so good. I ordered 20+ plants and all arrived a little over a week ago with the exception of one that's backordered. I planted immediately. All but one plant--a columnar apple tree--are out of dormancy and growing beautifully. I'm not too worried about the tree--I think I see a hint of a bud today. Overall, great prices and great experience. As long as these plants don't unexpectedly "terminate", than "I will be back." :) |
Positive | RabbitSoup (3 reviews) | On Apr 9, 2011, RabbitSoup Fort Wayne, IN wrote: My parents (in their 70s) have been faithful customers of Jung's for as long as I can remember. I've carried on the tradition, and find their seed germination rate to be good, if not excellent, compared to other companies. My only questionable experience was this year, when I received perennials in February that I was assured would arrive in May. They do carry Valentine Rhubarb, something you don't see every day. Will order from them again. |
Positive | kacton (7 reviews) | On Apr 7, 2011, kacton Hasbrouck Heights, NJ wrote: I ordered the "special" three hydrangeas from Jung Seed. I was so surprised at how large they were, two of them were 12 inches tall and grew 3x their size with leaves within 1 week. The largest was the new vanilla/strawberry which was literally 2ft plus and already sprouting buds. They did a great job packaging and their prices were more affordable than other websites. Great job Jung Seed! |
Positive | seashoregarden (3 reviews) | On Apr 5, 2011, seashoregarden Round Pond, ME wrote: I order by phone, customer service is pleasant and helpful. Products ship on an appropriate time line for my zone. Grapes are superior! They are my primary supplier. |
Positive | Old_Farmer (7 reviews) | On Apr 1, 2011, Old_Farmer Napier, WV (Zone 5b) wrote: I am 72 years old and have been a gardener since about six years old. I have ordered from Jung Seed every year since 1979 and have gotten the best on the market from them. This year I ordered two of their giant red peonies and they arrived today 1 Apr 2011 and were super specimens as usual. They advertise 3 to 5 pips on each plant. Well one had 5 and the other had 6 pips with at least 6 inch roots. They will definitely bloom this year. In the past I have been completely satisfied with everything I have ever ordered from them and feel that it is time to let them know of my satisfaction. I will give them a 5 star rating. Keep up the good work. John, former owner of North Hills Nursery. |
Negative | homegrownveg (1 review) | On Mar 24, 2011, homegrownveg Waukesha, WI wrote: So, I ordered some seed from Jung's and it was NOT the 100 seeds the packet said it contained. It had only 25 seeds instead. I planted what I had indoors and didn't make a big deal of it. The germination rate was high so I was still thinking I made out okay. Then today it was bugging me so I decided to call the company because there should have been much more seed and figured it probably happened to other people too. |
Negative | annatomic (2 reviews) | On Mar 7, 2011, annatomic Biloxi, MS wrote: I ordered some plants from Jungs through their website based on a special in their catalog. The website had a note saying the savings would show up at checkout, but they never did. I was charged full price. A normal company would be able to easily fix this problem over the phone, but Jung's is exceptional in their incompetence. I was on hold for close to 15 minutes just to explain the problem. When I finally got some one on the line I was accused of misreading the sale in the catalog! Luckily I had it in front of me. I was also accused of ordering the wrong thing on the website, I ordered by item number and I remember clearly checking to make sure it was the same offer.... All of this left a really bad taste in my mouth and after 45 minutes waiting to have it figured out they wouldn't even comp the shipping or anything! I will NOT being buying from this company ever, ever again. |
Neutral | xeriscaper1 (1 review) | On Feb 25, 2011, xeriscaper1 Bismarck, ND wrote: Am I understanding the "Editor's Note..." correctly? The posts to which the note is attached were actually submitted by the company posing as a customer? If that is the case, that says far more about the way the company conducts business than what the customers have posted. Not someone I want to do business with, if that's the case. |
Positive | drendel (6 reviews) | On Jan 31, 2011, drendel Yorkville, IL wrote: I have ordered perennial plants, seeds and roses from Jung for the past 4 years. I have been pleased with the germination rate of the seeds and the roses have done beautifully. I have not dealt with their customer service because I have not had to return anything. I highly recommend Jung Seed. |
Neutral | summerwynde (7 reviews) | On Jan 28, 2011, summerwynde Dublin, NH wrote: I have been a Jung's customer for at least 25 years. I have purchased both seeds and nursery stock. Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers. |
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