Comments regarding Jung Seed
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Rating | Author | Content |
Neutral | GulfCoastBSL (1 review) | On Apr 8, 2024, GulfCoastBSL Lucien, MS (Zone 8b) wrote: Posted on March 27, 2024, updated April 8, 2024 On April 8th, 2024, GulfCoastBSL changed the rating from negative to neutral and added the following: Someone from Jung\'s customer service finally contacted me and said they will re-ship the order. I received an order confirmation email and will update my review again if it is indeed shipped. As of yet it has not shipped but I hope all gets resolved soon. |
Positive | mkinkaid (1 review) | On May 20, 2022, mkinkaid Clearwater, KS (Zone 6b) wrote: I have been a customer of theirs for over 20 years. I ordered a bunch of fruit trees, grapes, and blackberries from them about 20 years ago, and everything grew beautifully (except my 5 apple trees- I have always had trouble with growing apples here & I don’t blame the company because they sent me healthy stock). |
Positive | ane008 (1 review) | On May 27, 2021, ane008 Cumming, GA wrote: This year is my first time ordering from Jung Seed and after my 1st order, I came back and have placed 4 more ( $500+ in total) as I was so happy to see the quality of their plants turned out. Been buying mail order fruit trees for the past 3 years, I have ordered from at least 5 different companies and so far, Jung Seed offers real good quality and healthy trees with very reasonable prices, plus free shipping promotion too! On top of that, their selections are plentiful. They offer many interesting varieties that I've been looking for; not just berries and fruit trees but flowers, shrubs, bulbs too. That's why I went overboard and purchased quite a lot, but it's okay as I enjoy doing business with them. Another thing is the customer service is exceptional. I find reaching out for them via Facebook is the fastest way just in case you want to know. Ever since the covid outbreak, all of the famous nurseries seem to skyrocket their products price and charge you a ridiculously high shipping fee. I don't know if Jung Seed increased their price yet but i personally find it still very reasonable and affordable. In a word, I say they are worth checking out. Thank you so much, Jung Seed! |
Positive | mvmaste2 (1 review) | On Apr 18, 2021, mvmaste2 Saginaw, MI wrote: I hardly ever write reviews but I felt I really needed to as I was pleasantly surprised with my order! |
Positive | BlueberryBrenda (3 reviews) | On Apr 17, 2021, BlueberryBrenda Woodburn, IN wrote: Ordered 3 honeyberry/haskap plants. Shipped quickly and packed well. Plants were healthy and labeled. Nothing negative to say here! |
Negative | Mendel1941 (1 review) | On Mar 26, 2021, Mendel1941 wrote: Set up and ordered a small seed order. (6 items) I received a confirmation of the order. I looked at my credit card account on the next few days and they had charged my account for the total of the order. After a week i called to get an update on the order( most on line merchants ship in 3-4 days) The robot that answered my call at Jung's told me to call back, they were extremely busy. I called back 4 more times and was told the same thing by the same robot. In between I sent them emails, the first asking for ship date and the last two i asked for a cancellation since they would not respond to emails and phone calls after two weeks. I then contacted my credit card co and disputed the charge.. THEN I got an email stating that my order was in their fulfillment center, blithely told me most of my order would be shipped this week (of the 22nd). |
Positive | 7AcreOrchard (5 reviews) | On Mar 15, 2021, 7AcreOrchard Bluefield, WV wrote: My first time ordering from Jung, and I'm extremely pleased with what I received. I was hesitant to order the Canada Red rhubarb, because I thought they were a little pricey. When I received my order (on time and well-packaged), I couldn't believe how large they were and with tiny buds already growing. No doubt as to these bare roots being alive! I'll be looking to Jung again in the future! |
Positive | Horrocksfamily (6 reviews) | On Feb 2, 2021, Horrocksfamily Mars, PA, United States wrote: I placed a large order (large for me, anyway :) ) for seeds and live root items. I received all my seeds in a timely manner, it was easy to see the status of my order/track it. I will update this review once the live root items arrive later in the spring, but I've been very happy thus far. |
Neutral | PhytoDoc (5 reviews) | On Oct 10, 2020, PhytoDoc Menomonie, WI wrote: Most years I am very pleased with Jung's products and service, and those of their affiliates: Totally Tomatoes, Shumway, Vermont Bean. This year I had a problem and I'm curious if other gardens had a similar problem. |
Negative | bryana (72 reviews) | On Jul 14, 2020, bryana Albany, NY wrote: Posted on June 2, 2020, updated July 14, 2020 On August 15th, 2012, bryana changed the rating from negative to neutral and added the following: I wish I could list this as a separate entry but do not see a way. I used a refund from the poppy roots that did not grow to order some echinacea (cone flower) plants. They were in small pots as described but are very green and healthy looking. My first order still is negative but this one was positive so I am changing it to neutral. On November 29th, 2013, bryana changed the rating from neutral to positive and added the following: I ordered tulip, crocus and asiatic lily bulbs. Everything was well packaged and clearly labeled. The tulip and crocus bulbs were good sized but the lily bulbs were all on the small size. All the bulbs were firm and healthy looking. On May 17th, 2014, bryana added the following: I ordered a mix of potted plants and bare root - Loraine Sunshine Heliopsis , Oriental Poppy Offer, 4 Hardy Garden Phlox, 3 Hello Yellow Butterfly Plant , Midnight Marvel Hibiscus, Butterfly Blue Scabiosa, Blue Catananche, Valentine Giant Bleeding Heart, Tall Monarda Offer and Prairie Splendor Echinacea . All arrived well packaged, Healthy looking average sized plants (the butterfly plants were quite small) the bare roots were decent size. On June 2nd, 2020, bryana added the following: Ordered a collection of bare root plants and some seeds. All the Zinnia seeds germinated and are growing well. The bare root plants - the Holy Grail Hibiscus, oriental poppy, bleeding hearts were all decent sized - not huge but not too small. The hardy phlox collection came as two live plants (good) and 6 very small bare roots. On July 14th, 2020, bryana changed the rating from positive to negative and added the following: All the bare root plants were planted according to the instructions but only the bleeding hearts grew. All the other plants are dead. I had to file a dispute with a credit card company to try to get a refund for the plants never sent. The Senora zinnias do not look like the picture at all - different color flower with different shape. The picture on the website is misleading. |
Negative | cattphile (8 reviews) | On Jun 4, 2020, cattphile Oxford, WI wrote: I ordered two packets of vegetable seeds in March. They did not ship in the expected time frame. Three emails over the course of two and a half months went unanswered. Filed a PayPal dispute for the costs, but I had to go out and buy the seeds locally (at a Jung's Garden Center...sigh) and by that time it was pretty late to plant them. |
Negative | JerseyFresh81 (1 review) | On May 15, 2020, JerseyFresh81 Westwood, United States wrote: Terrible customer service. I placed an order two weeks ago. I sent two emails since then looking for an update and both were ignored. I reached them by phone today and was told the items are sold out - no refund has been issued and the woman I spoke to was very, very rude. Buyer beware. |
Positive | NarrowWayFarm (16 reviews) | On Apr 14, 2020, NarrowWayFarm Brookville, OH wrote: My first order with Jung Seed went through without any problems at all at this point. My order arrived within an acceptable time frame and everything was very well packaged and looked healthy. One item was on back order, which I didn't expect, but I can live with that. I will try to update when I get my back ordered item. |
Positive | ceresone (12 reviews) | On Apr 9, 2019, ceresone Willow Springs, MO (Zone 6b) wrote: Since I just received a horrible shipment from another company, and complained, I thought I should also say how delighted I am with the dahlias and glads I got from Jung's. The tubers were larger and in better shape than many from exclusive companies. The glads were large bulbs starting roots. I would certainly order from this company again |
Positive | EcMN (1 review) | On Nov 28, 2018, EcMN New Prague, MN wrote: I have been very happy for what I have gotten here for the price I paid. While I have had failures on Jung plants, I’ve had as many failures from other sources too. The difference is that Jung shipped me a replacement. |
Neutral | elfeik (32 reviews) | On Nov 26, 2018, elfeik Near Kansas City, MO (Zone 6a) wrote: Posted on September 2, 2010, updated November 26, 2018 On September 2nd, 2010, elfeik added the following: This was my second year with Jung. So far I have been very happy with their seeds, no complaints with them. The onions from last year did great and 4 out 5 raspberries from this year are doing well. But I have not been thrilled with their flowers, second year on the day lilies and no flowers, 1 plant has grown to decent size, but two other plants are looking bad. Their dahlias are OK, they weren't very expensive, but only 4 of 5 grew and only 3 flowered, so they weren't any bargain. I can't knock them down to neutral, but I probably won't order flowering plants from them in the future. On November 26th, 2018, elfeik changed the rating from positive to neutral and added the following: I ordered some Cone flowers from them late last summer - Delicious Candy Echinacea 11590 1 $12.95 Fragrant Angel Echinacea 11541 1 $12.95 - barely alive. in pots for over winter, not looking good. Powwow Wild Berry Echinacea 08762PL 3 $6.45 - VERY root bound had to have been in pot for several years died shortly after arrival I contacted them about the matter, will adjust rating based on response I receive. |
Neutral | carolmo (23 reviews) | On Jun 14, 2018, carolmo Olathe, KS (Zone 5a) wrote: Posted on June 5, 2018, updated June 14, 2018 On June 14th, 2018, carolmo changed the rating from positive to neutral and added the following: The blackberry lived but the raspberry died the next day - no green left - lots of leaves but dead - tried shadecloth and straw mulch but it did not help. Had horrible heat of about 95F. I called and got replacement - it arrived with mostly dead leaves and has maybe 1 tiny green leaf clinging. I am using mulch and shadecloth on both - it helps in this heat. The shipping time of 4 days (by Post Office at the end) in this heat was probably the problem. So I just ordered same type raspberry from Amazon but bigger with 2 gallon pot and with only 2 days shipping - cost more than twice as much but I really want this plant. If it arrives dead I will ship it back to Amazon. Jung Customer Service was good. |
Neutral | naabraham (1 review) | On May 30, 2018, naabraham Lincoln, NE wrote: Posted on May 11, 2018, updated May 30, 2018 On May 30th, 2018, naabraham changed the rating from negative to neutral and added the following: Jung did finally credit my PayPal account. |
Negative | Jon0190 (1 review) | On May 8, 2018, Jon0190 Gurnee, IL wrote: I ordered 2 semi dwarf apple trees from Jung Seed, mainly because they are closer to me then others so I tried to support them. I placed my order and waited 2 weeks before contacting them about shipping, and was told the order would go out that weekend, which it did, but I recieved 2 whips that are around 2 feet tall, clearly just grafted last year. The product description lists a 3 to 5 foot tree. Pretty disappointed, won't be shopping here anymore. |
Positive | collectorpalms (15 reviews) | On Dec 8, 2017, collectorpalms College Station, TX wrote: Tulips bulbs looked good when arrived. One previous order in the past, paid online, but notified it was out of stock later. Only ordered here because of a hard to find Tulip. |
Positive | stevenL (1 review) | On Sep 19, 2017, stevenL Delafield, WI wrote: I was going to start looking for spring bulbs and came across the reviews here… This place is HUGE. Clearly people who are happy plant their plants and move on with life. Pretty sure they sell millions of plants every year. It sucks that the people who took the time to give feedback are the people who had something go wrong. If you LOVE Jung and appreciate the incredible quality leave feedback. These negative reviews do not represent the company I have dealt with. |
Negative | woof12 (17 reviews) | On Sep 18, 2017, woof12 Philadelphia, PA wrote: Posted on April 26, 2011, updated September 18, 2017 On September 18th, 2017, woof12 added the following: Another problem with Jung's forcing me to cancel my Iris order! It would be nice if they had better customer service. |
Negative | Elsa17 (1 review) | On Apr 27, 2017, Elsa17 Blackwood, NJ wrote: Posted on April 27, 2017, updated April 27, 2017 On April 27th, 2017, Elsa17 added the following: I checked the plants that I ordered to Jung Seed Nursery the kale and the eggplants are all dead. THe tomato plants are not doing well . seventy five percent (75%) of the plants are all dying. WHat a waste of money. THis is the first time I ordered at Jung Sed Nursery I used to order at Gurney's or BUrpee and I don't have any problem with the plants. Well lesson learned. |
Positive | mylittletrees (21 reviews) | On Apr 10, 2017, mylittletrees Corning, OH wrote: I ordered from Jung Seed several years ago, and bought a Bolleana Poplar along with other things. All was great, but sadly I had to move away and leave my trees behind. These days they don't offer the same tree, but I did purchase another type. I was immediately impressed with the size of the tree. It had green buds coming out, and it was a very nice caliper. No dried out twig of a tree here! However a few significant roots were damaged. I made a call, and I was assured the tree would be fine, and I trust that Jungs will take care of me, if the tree should fail. I like ordering from Jung Seed. Recommended. |
Negative | rootboy (1 review) | On Dec 30, 2016, rootboy Minneapolis, MN wrote: I've been gardening and ordering seeds by mail for over 40 years. Years ago I would buy from 3 or 4 sources each season, including R.H. Shumway and Jung from time to time. A couple years ago I began using catalogs to chose items, and then order online. After spending much time filling in forms for several companies, including Totally Tomatoes, I realized they were all at the same address in Randolph, Wisconsin. I looked at how much all this shipping and handling was going to cost me, how much time I'd already spent filling in form after online form at the same address, coming up with screen names and passwords for each, and decided enough was enough. |
Positive | DaveEgbert (3 reviews) | On Jul 10, 2016, DaveEgbert Carpenter, SD (Zone 5a) wrote: I received my order from Jung in mid April. I was impressed with the quality of the plants, two Genista 'Bangle' a Proven Winners selection. The catalog offered a lot of selections I was looking for, good prices. While I never heard any updates on my order,placed in February, I was very pleased with the shipping notification and shipping time for my Zone 4 South Dakota garden. Great job! |
Neutral | snotbottom (6 reviews) | On Jan 10, 2016, snotbottom Milton Freewater, OR wrote: Overall good experiences overt the years. The only reason this is no longer a raving review is because they took down the egardenersplace website. I could order from all of their catalogs (Totally Tomatoes, Shumway's, Vermont Bean Seed, see the whole list in the "affiliated companies" list above) and get a good selection of seeds for one shipping fee. Now ordering from each catalog will incur an additional fee, so I'll most certainly be ordering less because while some products do cross over between catalogs, each catalog is lacking in some areas. I may not order anything at all if I can't get enough seed to justify the shipping cost. |
Negative | germancarsonly (1 review) | On Dec 17, 2015, germancarsonly Sacramento, CA wrote: I was looking for a hard to find pepper seed this Winter and I got a search hit for Jung Seed. So I ordered it and a second one I saw. Then I got to the check out and couldn't believe they wanted to charge me $5.95 for 2 seed packets! Not a happy camper, but short of time and I ordered them. On Dec 17, 2015, Jung Seed responded with: "On Dec 17, 2015 3:49 PM, Jung Seed responded with: We are sorry to hear about your dissatisfaction with your purchasing experience. We encourage you to get ahold of one of our Customer Service representatives to help you rectify the situation. You may call them at 1(800)297-3123. |
Positive | RobertCrandall (8 reviews) | On Sep 4, 2015, RobertCrandall Capac, MI wrote: I order a few hundred dollars worth of trees and other plants from Jungs every year. They would actually be my go-to supplier except the way they have the Web-Site set up you can't order until they want you to. I sent an e-mail about this and they responded nicely but that is just the way they run it. My problem is that when they do start excepting orders, I am already nearly done ordering for the season. |
Negative | strawberry_girl (1 review) | On Jun 17, 2015, strawberry_girl Bayside, WI wrote: I have ordered periodically from Jung Seed for 5 years. Unfortunately, I have had enough disappointment with their customer service to now be done with them. Over the years, I have had several fruit and flower varieties take a couple of seasons before fruiting/flowering, only to discover that they were the wrong variety. (Peony, grape, iris.) I have also had several specimens fail (heucherella, echinacea). I know that these things happen with any nursery; my main complaint is their customer service policy. A recent example: after two years tending to three irises purchased in 2013 as part of an internet special, the only surviving specimen FINALLY bloomed for the first time last week, and was radically untrue to cultivar. (Instead of being coral pink, it had white standards, beige falls, and a yellow beard.) After reaching out to customer service and providing a pic of the surviving rogue iris, I received an email offering to issue me a CREDIT for $3.11. Apparently that is the prorated cost of the one surviving iris. This amount covers less than half of the cost of a single replacement iris from the Jung Seed catalog, not including shipping. So the net result is: after waiting two years for these three irises to bloom, I have one iris remaining, and it's the wrong cultivar. I responded to their offer to issue me a $3.11 credit with a request for them to send me a single replacement iris -- EVEN THOUGH TWO IRISES FAILED AND ONE WAS THE WRONG CULTIVAR. They refused, and offered to issue a $3.11 refund instead of a $3.11 credit. Really? Not good enough to keep this customer. Buyer beware. On Jun 17, 2015, Jung Seed responded with: "On Jun 17, 2015 12:17 PM, Jung Seed responded with: We are sorry for your experience with the iris. We do guarantee all of our merchandise to be true to name. If a plant does not bloom correctly, we do reship the item at no charge or refund if that variety is no longer available to reship. Since the iris purchased were internet special sale items, they are handled a little differently per The Jung Guarantee. Our guarantee does state that a sale item is only eligible for credit in the amount of the purchase price, not replacement, due to the greatly reduced price. As to the amount of the credit, we reimburse the amount paid for the item plus sales tax when applicable. |
Positive | onegoodman1955 (20 reviews) | On May 17, 2015, onegoodman1955 Normal, IL wrote: Posted on May 30, 2009, updated May 17, 2015 On May 17th, 2015, onegoodman1955 added the following: 16 or so coreopsis plugs, gladiola corns, and a climbing rose...arrived healthy, now planted and looking good (especially to the rabbits). Shipped at appropriate date, packaged appropriately, very good communication. |
Positive | Canarykeeper (12 reviews) | On May 15, 2015, Canarykeeper Menlo, IA wrote: I have placed several orders with this company over the years. In all of the plants purchased, only 1 died....a rose bush that was not hardy to zone 5. The following spring, I contacted Jung over my Love Song, and they allowed me to purchase a different plant at half price. I am very pleased with their customer service. I didn't have to wait 1 week for a response from them either (like Forest Farms.) |
Negative | bthyme (11 reviews) | On May 5, 2015, bthyme Buena Vista, VA wrote: I placed a mixed order of seeds, strawberry plants and flower plants in February. I have no problem with the seeds, and the strawberry plants were lovely, but I will cetainly never order flower plants from them again. The Silver Mound artemisia are just OK, all the Mercury Rising Coreopsis were terrible and quickly died, the Smoke Signal little bluestem grass is struggling, and there is not a sign of growth on the Midnight Marvel hibiscus (yes, I know it is late to emerge, but it has been in a long time). I was going to just forget it and say "live and learn" until today. It is now May and the Tiki Torch echinacea has not arrived, so I called customer service to cancel the order. I talked to a rep who said Ok, done. A few minutes later she called me back and said that the plant had already shipped. What a coincidence that it shipped on the very day I called; and wouldn't you have thought I would have had an email when it shipped? Neither customer service rep that I talked to tried to make me happy. I guess they are there just to say they're sorry but aren't empowered to actually do anything. I was told to send it back if I didn't want it. |
Positive | dgrhosta (7 reviews) | On Apr 15, 2015, dgrhosta Marietta, GA wrote: I live in Marietta Ga and Not real pleased with my experiences of ordering any plants on line First because they are usually TO small, To expensive, and a pain to get any customer service. WELL that has changed for me as far as customer service is concerned with Jung seed since my order was a challenge because I made it in Dec. for spring Bulbs and a Itoh Peony, I was told that they would be sent on or about the end of April . which did not bother me because sending bulbs thru the mail in freezing weather would insure 1. bad bulbs 2. frozen bulbs 3 dead bulbs. They sent the bulbs anyway in Jan and sure enough when they arrived they were in bad shape and unuseable. Upon the thaw they were indeed mush. That is when I decided to test the customer service. I called and without question the Lady on the line apologized for the mistake and assured me that they would be sending replacements. Then once again the weather went bad and we had 8 degree weather when the plants arrived and set on my porch til we came home the next day and guess what the same thing again. I called and JS without question responded with still another replacement. Later at the end of march my itoh peony came in and from all appearances the peony looked great. I called and expressed to them that the peony exceeded my expectations I planted the peony just as I have planted over 30 others that I have in my garden. 2 weeks later the plant was still not doing anything and all of my other peonies were at least broken ground. upon further look at the itoh peony it had turned brown and was completely brown whereas before there were eyes and looked healthy. I was very disappointed and again I called JS customer service and they assured me that they would replace the Expensive Peony. I will update this post when I receive the other peony as to condition and health. I say all of this to try and let everyone know that Not all of my online purchases have been this involved and one could easily say why even deal with this or any issue like this WELL I will certainly be doing more business with JS BECAUSE I could not ask for better service and support ,even from my neighborhood nursery. The experience (,While not what I would have wanted) was a good one from the standpoint that they JUNG SEED have stood behind my purchases. even as crazy as this one was. Hard to find anyone that will be as concerned that you are satisfied and will stand behind your order WITHOUT QUESTION I WILL BE DOING BUSINESS THERE AGAIN SEMPER FI!!! POSITIVE+ |
Neutral | Lilyhazen (13 reviews) | On Feb 9, 2015, Lilyhazen Ellijay, GA wrote: Posted on February 7, 2015, updated February 9, 2015 On February 7th, 2015, Lilyhazen added the following: I have been contacted and assured the package went out two days ago (no email notification, however). It is being sent "blended delivery" via UPS and USPS. While I am sure this saves money, in my experience it lengthens the time to arrival. How hard is it to just put it in a padded envelope and mail it first class? They are not losing money, with the delivery costs they charge! On February 9th, 2015, Lilyhazen changed the rating from negative to neutral and added the following: My package arrived today, so I am changing my rating to Neutral. I'd like to see companies drop the "blended method" of sending packages, however, as it seems to add a few days. On Feb 9, 2015, Jung Seed responded with: "On Feb 6, 2015 4:47 PM, Jung Seed responded with: Hello Lilyhazen, On Feb 9, 2015 2:47 PM, Jung Seed added: Hello Lilyhazen, |
Positive | brianaucuba (22 reviews) | On Nov 9, 2014, brianaucuba PEQUEA, PA (Zone 6b) wrote: Posted on August 31, 2013, updated November 9, 2014 On November 9th, 2014, brianaucuba added the following: I had always wanted to try the pillar type apple trees I have seen advertised and at public gardens but they were out of my budget range. This spring Jung had an end of season special on them. I ordered three for a very reasonable price. All three were healthy and dormant on arrival. I planted them and all three are doing well. I can't wait until they are large enough to start bearing. I don't have any reservations ordering dormant plant material from Jung. I have only had success with plants purchased from them. |
Positive | ghopper (2 reviews) | On Aug 21, 2014, ghopper Brewster, MN (Zone 4b) wrote: The 4 perennials I recently ordered arrived today. They were well packed and arrived with minimal damage. The only thing I wondered about is why the order would be sent out on a Friday from Wisconsin and take till Thurs. to get to Minnesota. |
Positive | joandud (4 reviews) | On Aug 20, 2014, joandud White Lake, MI wrote: I have ordered both seeds and plants from Jung during the past several years, and I am pleased with their products. The "Blues Brothers" lobelia germinate beautifully and are colorful additions to the garden and to pots. This Spring I ordered 3 blue delphineums which came in April - when there was still snow on the ground! I wasn't happy to have to keep them in the tiny pots for 6 weeks until I could plant them, or that one plant looked less than healthy, but they did grow and bloom nicely. (One is white rather than blue, but it is lovely.). Yes, plants they send are tiny, but that can be a good thing because they often transition better than larger specimens. I will continue to order from Jung. (Having spoken to customer service once, I learned the proper pronunciation of the company. I always pronounced the word with a silent "J." Shame in me. LOL.) |
Positive | juliabears (7 reviews) | On Jun 29, 2014, juliabears Harrisburg, PA wrote: I ordered eight bare root Spirea Anthony Waterer plants in early June, 2014. How they kept them bare root without very much foliage until June I don't know. But I potted them and stuck them in my garden for fall planting in a permeant location. They now all have leaves are look healthy. I am very pleased with the company. |