Comments regarding Chamblee's Rose Nursery

I just received my order from Chamblee's.They have great roses...great prices...great shipping rates...I ordered 4 roses...some have more than 1 rose per pot...I am very happy with them and will definately order from them again soon...They were sold out of one rose I wanted and they called to see if they could send a different rose in it's place...great customer service...friendly...I can't say enough

"

Chamblee's Rose Nursery regrets that JodyC did not attempt to call us prior to posting a negative rating as we have a replacement policy on all of our mail ordered roses and would have happily replaced roses according to our policy. We were unable to contact this customer via the email address provided, but we have a toll free phone number for customer service and have called this customer to provide that number for her to return our call. We look forward to making JodyC another satisfied customer."

Embolded by the positive reviews here, I ordered nine plants at once, my first time dealing with Chamblee's. Foolish? Maybe--it doesn't matter now! All those good reviews couldn't even prepare me for the nine gorgeous, healthy plants I received. They were quite small (which is immaterial to me, except it probably saved me some shipping!), all nicely branched and all just about covered in healthy, glossy green leaves. What a find! I simply could not be more pleased. Next time I need roses, I'll be checking out Chamblee's selection first.

Chamblees will go in history as my first online rose source. The staff was helpful, prices were good, plants were healthy and shipping was well done and prompt. Hope to visit in person in the near future.

I've placed several orders with Chamblee's over the years and have always been happy with the experience. Their own-root roses, grown in gallon pots, are healthy, of a good size, and a real bargain price-wise. Friendly, helpful customer service. Highly recommended.

LIR

I ordered roses last summer from Chamblee's, for fall planting, very nice company to deal with. I tried ordering from the website, but I messed up and had to call the next day to complete it. The lady I spoke with was very cheerful and helpful, which I appreciated. The roses arrived when they were supposed to, nice size and healthy. They have reasonable prices too. I hope to order again sometime.

I ordered three roses- Auscrim, Hot Cocoa, and Ghraham Thomas. All three arrived well packaged, but the Graham Thomas was dried up, leafless and had an unpleasant odor to it. I decided to plant it anyway, and was surprised at how quickly it bounced back- it's now thriving. My Auscrim tried to set out two flowers just a few weeks after planting, which I promptly snipped off to give the plant time to establish. In general I think these are amazing and high quality plants.

I purchased 12 roses, most from the on sale section of Chamblee's on line catalog. They arrived earlier this week. The packing was simple yet very secure, and the plants are all in outstanding condition. Sombreuil has several buds on it.
If there's any concern, it's that the plants were sent actively growing with a note to keep them from 60 to 70 degrees. It is January! I'm wheeling them out for a little fresh air and sun after 11AM, then back to the garage at night.

I have visited and purchased from Chamblees for many years. On a scale of 1-10, they are a 15. Friendly, knowledgable employees, an exceptional selection of roses, the nursery is tidy and plants are arranged alphabetically, and the quality of the plants is superb! Their prices are reasonable and they have great sales. Chamblees gets the highest marks for a quality nursery!!

I placed my first order with Chamblee's a few weeks ago. I had first emailed them regarding OGR's and they responded with all the info I needed.

So after deciding never to order again from another company and wanting to completely redo my garden with OGR's, I placed an order with Chamblee's. They were their featured specials and I ordered 5 of them. I expected them to be quite small since maybe I was getting what I thought would be the last of the batch. Well, let me tell you they arrived very quickly ( I didn't even get the holes dug up yet!) and they arrived healthy. Beautiful roses and all with great healthy growth. My Jeanne De Arc will soon have to be moved to a larger container.

My favorite, Jean Bach Sisley is filling out with almost 10 buds!

I can tell you how happy I am to have ordered from Chamblee's. Their prices are so reasonable that you can actually order more roses from them than the other companies that only offer "bands". Their shipping prices are great and even with the documentation fee I had to pay for shipping in Florida, I still came out way ahead than ever before. I almost felt guilty for paying so little. But this guarantees that all my future purchases will only be from Chamblee's. I have even converted a few friends and family members to order from Chamblee's. Hope they continue to have great prices and low shipping and this company will continue to grow.

As you can see, I was pleased beyond my expectations.
Great company. Order from them and know you are getting QUALITY.

Marta Acaba-Beer
Tampa, Florida

I got my "own root" roses from Chamblee's last week and I'm really impressed!
Very healthy, nice root system and most were budding.
I let each one with buds bloom once then snipped the remaining off.
(ugh - breaks my heart to do that)
Anyway I just wanted to let anyone who was interested know my experience with Chamblee's was excellent.

Dovey

I'm very happy with the roses I received from Chamblee's. The foliage is clean and they're all good-sized, healthy plants. I picked up a couple of Sally Holmes on sale as well. I almost feel guilty over what I paid to have these delivered to my door. A great experience, I'd recommend them to anyone.

CRN is well recommended by DGers who know their roses, that's why I ordered from them. The roses arrived on the promise date, and perfectly packed. There were 4 items in my order: 2 Graham Thomases and 2 Pat Austins. The latter were really TINY. 5" tall. Perhaps I ordered very late in the season?

I hope my Pat Austins grow to be lush medium shrubs or medium climbers (that's the promise size according to DA).

I will change my comment to POSITIVE then.

Recently received my first order of roses from Chamblee's. Was pleased with my purchase and will buy from them again next spring.

This is my first experience with Chamblees and I'm very satisfied with the roses that I received. I ordered 2 DA Sophies Rose, a Belindas Dream and 2 starina minis-both minis were in full bloom in the box. Chamblees does an EXCELLENT job of packing their roses. All of them were still moist and there was very little yellowing of leaves from the transit. All of the roses have been in the ground for over 3 weeks and all of them are putting out new growth.
The only thing that I was dissapointed with and that they could improve on was that I never received a shipping confirmation from them. I even called and asked them to email the routing number but it was never sent. Other than that gripe, I will definately order again next spring. Thank you Chamblees.

I have having a really hard time deciding whether or not to post a negative rating. I’ve decided to go with neutral now and provide an update depending upon the outcome. I purchased 2 roses from Chamblee’s and was very excited for their arrival. I had requested a May 9th arrival date and I called on that date just to check on my shipping status. As I was in the process of moving, I supplied a separate billing address and shipping address – which I indicated on my order. The roses ended up at my old address in another state.

My issue is not the fact that my roses went to the old address, I understand completely that mistakes happen. My issue is that I called and spoke with the folks from Chamblee's 3 TIMES! checking on my arrival date – and not until my last call did they pull my file to see that they were shipped to the wrong place. On my previous calls, I simply got the “they are on their way” or “they are probably being held up by the ag inspector” response. If on the first call, they had pulled my file, the roses could have been re-sent and received within the 8 day window that I waited before making my next phone call.

After this last phone call, I just asked for a refund. The man on the phone said that he would refund my money right away and send a confirmation email. That was May 17. I haven’t heard anything yet – but I’ll update when/if I do.

"

Chamblee's does apologize for the inconvenience with your order. After the package got shipped to the wrong address by mistake, the company asked the customer how they could best remedy the situation. Chamblee's asked if they would like the order sent to the correct address, a refund on their credit card, or a refund check. The customer first stated that they wanted the roses sent to the correct address. The order was ready to be shipped when the customer contacted Chamblee's and said they would rather have a refund instead of the roses.

The letter sent to the customer last week stated:
"In reguards to the errors concerning order # 4446, we offer our sincere apologies. The president of the company will send you a refund check in the amount of $32.90 this week.
Thank you for your patience in this matter,
Chamblee's Rose Nursery"

Due to the size and structure of the company, checks are only cut on Fridays. A check was issued last week on Friday, June 3, 2005 in the amount of $32.90.

"

This is one of the best in the US! I don't hesitate to get roses from them, they are always labeled right, healthy and most of the time even in bloom when I get them. I highly recommend this vendor for healthy plants at a great price. My experiences with them have always been good.

My best experience so far with a mail-order vendor. The rose was packed with wonderful care and looks great. I especially liked the fact that inside the top flap of the box were clear instructions on how to help my rose recover from its journey and thrive in my yard. Excellent!

Beautiful roses, lots of healthy green growth! One even had 3 buds on it! Packed very well! Thanks Chamblees! I can't wait to see them blooming in my garden.

I am so happy I stumbled onto Chamblees roses I recieved my order extremely well packed and healthy, not a grain of dirt was out of place.I opened the box and the first thing I noticed was the rose smell what a surprise some were even blooming.
I am looking forward to planting Thank you Mark you will be seening me for future orders!!!
Donna Sujkowski
Pocono PA

Excellent vendor. Nice plants, carefully packaged. One rose even had buds! Very happy.

I just received my first order from them of (6) roses. They were well packed and looked wonderful. Only (1) rose was slightly smaller than the rest, but looked very healthy. I am glad I found this company!

I recieved 14 wonderful plants from Chamblees a couple of days ago. Amazing roses for amazing prices. This was my first order with Chamblees and I have a feeling they'll be hearing from me for many years to come!

My roses came yesterday. The nice size plants were in great shape, as usual.

Recieved my roses in great shape and healthy. Much bigger than the ones I received from Heirloom Roses and were significantly cheaper. I'm anxious to see which does better. One thing to note is that they post the cost of shipping as $2 per rose but on 2 other pages they also indicate that in some states there is an additional $5 and all orders are charged an additional $5 freight charge. Wish they would include that in one spot when checking out to add clarity.

"

We apologize for any confusion... If you click on the link "Before you Buy" on the website, you can find an explanation of all charges. We've taken your advice and included a note on the shopping cart. Thanks"

Roses were shipped when promised and arrived in excellent condition. They were securely packaged and of nice size. I will order from them again without hesitation. I highly recommend Chamblee's Rose Nursery.

a very professional business with fantastic communication; a very good selection of david austin roses and heirloom roses; quick shipping. would buy from again without a doubt.

I ordered 8 roses from this company and they arrived in perfect condition.They look vigorous and healthy.I ordered these roses after reading a link on the rose forum at DG.These are roses that can tolerate the most shade.I have been very pleased with the whole experience of this order and will certainly order from them again if I can find any more room in my garden.

The whole yard is filled with own-root roses from Chamblee's. The prices and quality and service are nearly unmatched. It is a pleasure to deal with them and we are very fortunate that they SHIP! Will ALWAYS be a customer of this wonderful establishment..always!

I have ordered from Chamblee's over the years and just received an order of potted own-root roses. No soil was spilled, they were so wonderfully packed. This company has great customer service via phone or email, grade #1 roses always, and the least expensive for product and for shipping. Own root are smaller, but more hardy and they catch up to grafted size, usually end of first year in ground.
Jan

First let me say I have never mail ordered from this company. Instead one of my favorite things to do is drive to Tyler from Dallas and go there in person. When I want a particular rose, Chamblee's is ALWAYS my first choice. If they don't have it, I am forced to go somewhere else. Yes, I will drive a 100 miles to this place just to get one rose from them. They have a wonderful selection and their own root roses are spectacular and very fairly priced. The employees are VERY friendly and helpful. I can't say enough about how wonderful this place it. You will not be disappointed.

Chamblees is still one of the greatest values for rose enthusiasts. They send lovely healthy own root roses and I have yet to find anyone less expensive. They are a pleasure to deal with and have never failed me in all these years. Once again this year, 5 healthy happy roses shipped exactly when they said in pristine condition.

Ordered three potted roses. E-mail communication was stellar. I knew when my roses were going to ship, got an e-mail that said they had shipped, and they showed up the next day.

Packaging was superb. Plants look healthy. I would definitely order again.

I have ordered 4 times from Chamblees, I have ordered almost 100 roses from them total. All are still thriving! I can't say anything close to that about any other mail order company!

They ship on Mondays and I get it on Tuesday. They even email me to let me know they are coming. I love them, they have answered all my questions honestly and quickly.

The prices are great, the plants are better than local nurseries. I absolutely recommend them 100%!!

I highly recommend this vendor! You get a lot of rose for just a little price, and their roses are among the biggest you will find amongst own-root vendors.

I ordered two antique china roses from them. They were here within 10 days of ordering and were nice size and very healthy with buds already on the plants. Planted them about a week later and here it is late November and they are blooming! I have ordered from them before with similar experience. Fabulous roses at a reasonable price and great service! I will be ordering from them again.

I just love Chamblees roses! They are the healthiest roses I have ever received period. Their prices are great and shipping is reasonable. I have received several orders from them this year and all have been first-rate. Chamblees is my new favorite rose vendor and I have ordered from almost every rose vendor out there at one time or another.

I rec'd my order today for several roses and could not believe how large they all were. Two were in bud already and all were excellent. I have ordered from four or five other companies this year and was happy with the other vendors also, but Chamblees were the best plants and the best prices. I couldn't be happier.

I ordered from them last year twice and I must say my roses are beautiful. After one year my Sally Holmes is HUGE and lovely and Molileux and Belinda's Dream looks lovely. I would gladly deal with them again!

In spring I ordered Felicia, Bengal Tiger, and Mrs. R.M. Finch. They were all very large and in good shape. It is now summer and two have been planted and one is still potted up and all are doing well. No blackspot on any of them. I will definitely order from them again.