Comments regarding Accents for Home and Garden (Pepper's Greenhouse)
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Rating | Author | Content |
Positive | rusty2004 (20 reviews) | On Aug 26, 2006, rusty2004 Lodi, CA wrote: This is my 1st order from accents, I was pleased with the plants, mostly begonias, also hoyas, cactus, vine, plants were in 4 inch pots, well rooted, prices great, were packed very good. Weather was hot here were out all day cause we were gone, did not find til 10 that nite. Only complain, requested sept because of heat, and did not know they were coming. Will order again. 40 plants ordered, all looking good. |
Positive | Adriel135 (1 review) | On Jul 21, 2006, Adriel135 Trout Dale, VA (Zone 7a) wrote: I have always had good results with everything that I have ordered from this company, they have some really hard to find plants, I would agree that the only "drawback" would be the lack on communication via E-mails, some that I have sent have been answerd & some haven't but I would say that I am very pleased with their plants. |
Positive | deby01 (1 review) | On Apr 4, 2006, deby01 Georgetown, DE wrote: I have ordered plants on-line from this greenhouse and have been very pleased with the product I received. |
Negative | lovethydog (5 reviews) | On Feb 7, 2006, lovethydog Payson, AZ (Zone 7b) wrote: I recently ordered from this company and was quite dissapointed. All $30.00 (4 2.5" pots) of my plant order arrived struggling for life. After 1 week of careful nurturing, 3 died. I know they have a no return, no refund policy but this was crazy. I emailed them right away pleading for replacements. I even offered to email pix of the plants for proof. They shot me down right away with "No , we do not replace as advertised.". |
Neutral | houseplant (11 reviews) | On Dec 14, 2005, houseplant Topeka, KS wrote: eBay purchase. Recieved plant quickly. Nice plant. HOWEVER, there is no communication at all. I have e-mailed several times. All I wanted was feedback on eBay. It's been about a month, no feedback, no e-mail. |
Positive | brynkal (2 reviews) | On Oct 5, 2005, brynkal Sarasota, FL (Zone 9b) wrote: The plants arrived in less than a week, and they were exceptionally nice! One was out of stock, and a refund was sent along with the plants. I would definitely order from this company again, a great experience! |
Positive | jll (32 reviews) | On Mar 3, 2005, jll Pendleton, OR wrote: I have purchased several times from this company. Always have been nice healthy plants. |
Positive | Nan (33 reviews) | On Feb 11, 2005, Nan SW, WI (Zone 4b) wrote: Have purchased several plants in the past via Ebay. On July 8th, 2008, Nan added the following: Just received my newest order from Peppers' online store - again, very well rooted and this time ~not cut back~! Fantastic plants, reasonable price and shipping , and they arrived VERY quickly (ordered Thurs., Fri. was 4th of July, received Monday!) You won't be disappointed! |
Positive | Dragonfly_eyes (3 reviews) | On Feb 9, 2005, Dragonfly_eyes Mobile, AL wrote: Extremely pleased with purchase. Well rooted plant arrived in a timely fashion, I give this company very high marks and will do business with them again. |
Negative | mkjones (8 reviews) | On Oct 3, 2004, mkjones Aurora, TX (Zone 8a) wrote: I love to order from this company. Not only do they carry hard to find varieties, but the plants are always of good size and quality. I've ordered several times, and am always pleased with the plants I receive from Pepper's Greenhouse. On March 26th, 2005, mkjones changed the rating from positive to neutral and added the following: Unfortunately, my latest experience has been very below standard for this company. I ordered 2 variegated lantana, a scented & ivy geranium, a sedum, a rex begonia and the variegated "Charm" begonia. I was highly dismayed to receive a basic semperflorens, NON-variegated begonia, in place of my "Charm." I already own "Charm," and know what the plant should represent. I was also disappointed at the puny sizes of the little plants, put into the advertised 4" pots. In addition, several of the plants had thick moss growing in the pots, which is not a good sign of proper plant tending. Two of the plants had been repotted into used pots, with the original plant labels still affixed to the pot. Not good greenhouse hygiene. I contacted the company on the day of arrival. No response. Contacted them again two days later, still hoping they'd rectify the situation, no response. I am also still disappointed at the lack of any confirmation or shipping notices from this company. I specifically asked Ms. Pepper to notify me this time, as it is Spring Break in our area, and in the '70's. I can't afford to be out with my kids and have plants cooking on the porch, unattended. They were, nonetheless, sent without notice, and left unexpected. I am changing my rating to "Neutral," and will reconsider going back up the scale, or further down, as this issue progresses. There are too many wonderful companies and greenhouses out there to bother with a company that can't meet common standards. On March 30th, 2005, mkjones changed the rating from neutral to negative and added the following: No responses to emails. Very curt assortment of excuses when phoned directly. Owner said he'd refund my money on the begonia, which had "lost variegation during the winter." Again, too many companies priding themselves on excellent quality product and service. Will not order f/Pepper's Greenhouse/Accents For the Home & Garden again. |
Positive | nemesis1993 (3 reviews) | On Apr 17, 2004, nemesis1993 Chicago, IL wrote: Nice sized plants, including a walking iris which had a pretty bud on it. Their prices are very reasonable and the shipping's very fast! |
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