Comments regarding Touch of Nature, Inc.

I am a teacher who sits on our schools PTO and basically ran our spring fund raiser. I found touch of nature on line along with about a zillion other similar services. I ordered some brochures for our PTO to look at and hands down they had the most complete package -- Easy to see, easy for small children to sell, inexpensive, and understandable. We thought we would go for it, we had never done something like this and figured we would sell about $2,000. In the end we sold more than $5,500. The shipment was almost perfect (only 3/200 pkgs missing) WOW!!! The bulbs were really top notch, they were bulbs that I would expect to purchase from a local garden center!

As a fund raiser we exceeded our goal by more than half, Bert and Ingrid were great, I would shop there site for gardening supplies, anytime I needed something - school related or not.

This is a great company to work for, the profit was outstanding - USE THEM FOR YOUR NEXT FUND RAISER!!!

I fell like I have A Uncle In the the Flower Business.
Ingrid and Bert will treet you like family.
You cant go wrong Touch of Nature
Geat Every thing and this is my 2nd Year
Mary from Personal Ponies

Mr. bert is really nice, good price and "friendly" customer service. I can't wait for my order arrives.

i ordered dwarf Lucifer Cannas recently and they were a great company to do business with, very friendly and personable and the rhizomes were beautiful. some of them are starting to come up now so i'm sure i won't be disappointed.

I ordered from Touch of Nature a couple of times last fall, taking advantage of their sale prices. I was happy with everything I received from them and would certainly buy from them again in the future.

Ordered 60 forcing vases and received them quickly and at a very good price. Very friendly and helpful service (called to inquire about quantity and placed order on phone). Would definitely recommend to other gardeners!

Touch of Nature handled our fall fundraiser for our small Montessori School. We are extremely pleased. The bulbs were beautifully packaged with planting instructions for the buyers. Furthermore, Touch of Nature's prices were reasonable, and they supplied colorful sales brochures at no extra charge. We intend to make this fundraiser with Touch of Nature a biannual event. Thank you.

Michelle Ossmann
Co- President, Highlands Montessori Parent Group
Atlanta, GA

Good service, good selection, good prices and good quality. I'm out of imagination tonight, or I'd think of something more expressive to write. I'll be a repeat customer.

Just received my third order. As previously, excellent product, great value, and very prompt delivery. I especially like the "heads up " email telling you when your bulbs will be delivered.

This is my second purchase from this company. The bulbs were large and healthy. I am very pleased with the quality, the price and the quick delivery.

Congenial people! Great service! Healthy bulbs. Excellent prices I found that I could squeeze in a few more bulbs in my garden, so I went internet shopping. I stumbled upon Touch of Nature and placed my order at the very last possible moment before the end of Fall Planting season. I look forward to Spring bloom. I will order from Touch of Nature again this coming Spring.

I ordered tulip and crocus sativus bulbs from their fall specials. The bulbs were big and healthy; however, the crocus had already started to sprout, and several of the sprouts were broken off during shipment. Hopefully, that won't affect the flowering too much.

I have ordered from Touch of Nature many, many times. The bulbs are always top-rate, the prices are very very good, the shipping is prompt, and the plants look great. Watch for their specials, bulk deals, and end-of-season sales. Unlike some companies, you won't get half-dead, shriveled up things you have to baby.

Fantastic, by far the best site I've found yet. I found them by doing a Google search for Forcing Vases and I ended up buying a vases,bulbs, and a bulb drill. Great items and prices and Bert & Ingrid are the epitomy of customer service. They are assured of my continued business and I think you are making a grave mistake if you don't give them yours:)
Dave

This was my first order with Touch of Nature, Inc. and it will not be my last. The customer service was superior. I received prompt e-mails and a personal phone call to ansewer my concerns. My order arrived right on time and my bulbs were good sized and in excellent condition.
I look forward to ordering future items.

I found this company through this website. I was very happy with their selection and the price, and found just what I was looking for. The order was filled and shipped promptly. Although it was shortshipped (I noticed that others have had this same problem this October), Bert and Ingrid in customer service couldn't have been nicer, and I've been assured that the rest of the order is on the way. Bert promptly answered my emails about planting (I was a bit concerned because of the delay). I'm pleased to rate this as a "Positive" despite the short-shipping, just because the quality and customer service were so good!

I am so impressed. Customer service is outstanding and the quality of the bulbs that I purchased is excellent. I am so glad I found you. I will be back to buy more in the spring.

I ordered a few times from this company & it has always been pleasant. My last order was short shipped, however, Ingrid immediately shipped the shorted bulbs out. Great quality & service!

Jackie

I found this company through DG Watchdog--after reading the reviews by so many happy gardeners, I checked out their site, placed an order and also asked for a paper catalog. Although Bert told me the online site had the most current items and deals, I found it extremely useful to also have the paper catalog: there were many varieties in the paper catalog that I could not find online, some of which I had been looking for (for instance, I bought Narcissus St. Keverne from WFF in the past, but the area where they are planted needed some filling in with more, and WFF stopped carrying them a couple years ago--it was great to find them with Touch of Nature in the paper catalog). The customer service was great. I added to my order probably more than once, and they had no problem consolidating orders and sending me everything very well packed and identified, just as the other gardeners have reported. I appreciate that at the bottom of the of the shipping invoice there appears the total number of bulbs shipped (in my case, 245). I am hoping that the bulbs, which look really healthy and great, will be gorgeous in the spring. I've ordered a lot from WFF and Brecks in the past, but have become dissatified with each of those vendors and am hoping that Touch of Nature can become one of the primary places I turn to each year as I feed my bulb addiction.

Bulbs arrived timlely as promised, packaged perfectly with instructions for each type of bulb right on the individual packages, especially helpful so you don't have to go back and research each type again. There was a follow up e-mail after delivery from company to make sure bulbs got here. Excellent company to deal with. Can't wait till spring !!

They make sure everything is right with your order. It is a pleasure doing business with them. They let you know exactly what is happening with your order and the plants look great.

My order of 50 fine, fat fresh, globemaster, gladiator and mount everest allium bulbs arrived last week and we planted them today.

Bert and Ingrid provided very good customer service (in fact beyond expectations), the bulbs arrived on time, they were priced most competitively, and they were packed beautifully.

It was a pleasure doing business with Touch of Nature.

I found ordering through Touch of Nature to be a great experience. They did everything they said they would, responded to questions quickly via email, and gave accurate email notification of orders and shipment dates. This is the way ordering over the internet should be! I was impressed.

The saffron crocus bulbs I ordered came exactly when promised. They are now in the ground and I am hoping for the best in a short while ! I'll add more after they bloom.

Great company to deal with. Very courteous and helpful on the phone.Very accomodating when order needs to be changed or updated after it has been placed.
This is the first time I ordered. The bulbs look great. Will have to wait until spring to see if the all flower.

Another exceptional experience with this company. My iris rhizomes are beautiful and the prices were excellent. But above all, they were extremely gracious and efficient on the phone. I ordered my iris with a credit card that was stolen before the order was shipped, so ToN got an error message when they tried to charge upon shipping. THEY apologized to ME for the inconvenience when they called to verify - though it certainly wasn't their fault.

Touch of Nature is definitely one of my favorite companies!

Excellent all around. Online ordering is very buttoned up--with order confirmation and shipment tracking, etc. Plus, all bulbs came as promised during the proper planting time for my region. Once, a bulb order came up short 5 bulbs and there was no problem straightening things out. The customer service has been great--both Ingrid and Bert have been super helpful re: orders and questions. Definitely, I felt well taken care of by professionals who knew their stuff--and were warm humans on top of that. What's more, all bulbs ordered from Touch of Nature have come up--unlike another company I ordered from this past spring. Touch of Nature's tuberoses are beginning to bloom right now and are quite lovely. Added to this, comparison shopping on various plant and bulb Web sites shows that Touch of Nature gives good value for the money. So it comes as no surprise that I've got a fall bulb order in with Touch of Nature. --Hilary Smith

As someone new to iris, I recently received my first order from Touch of Nature. They are wonderful to work with, great communication, the rhizomes were well packed, very healthy, well marked, and price is right! I look forward to placing future orders with these wonderful people. Thank you!!

I recommend this company. I've ordered from them twice - trees the first time and cannas the second. Both times the quality of the plant material was great. The first time there were no problems whatsoever. Second order - placed at the end of the season - contained substitutions I did not expect, but they absolutely corrected the problem when I brought it to their attention. No hassle at all.

There are several reasons to give this company a postive rating. They answered my question right away via email, Bert was very friendly, shipping was super fast and packaged well.

The only slight problem I have is that the fans are not as large as what I get from Oakes Daylilies. I should add that I only paid 16.00 for 18 daylilies including shipping. It will take a couple years to get these daylilies to a decent size. For the price I guess I got what I paid for but really was expecting more out of them because of the great comments people have left about them. I would still order from them in the future but would expect less than I did when I placed this order.

I have bought plants, bulbs, tubers and corms from them for a few years now. The products are great and you sure can't beat the customer service!!!!!!!! I will continue to order from them and telling all my gardening friends about them too.

My first transaction with Touch of Nature, Inc. was only a couple of weeks ago. It will not be my last. The service, product, prices and communication are first rate. I ordered Tuberoses, Agapanthus and Lillies. Wonderful healthy bulbs that arrived well packed, labeled and in lickety-split time. I highly recommend this company.

Although the website is slightly difficult to navigate, being a bare basic site, searching helps find the things one might be looking for. I ordered some Mexican Tuberoses as I was looking for them for a long time. The buying experience was as smooth as expected but the shipment was a surprise. I got it in two days! Mind you, I live in Ohio and they shipped from Georgia. Now I don't know whether to compliment TON or USPS :-) or both.
I am waiting for the tuberoses to grow leaves and maybe then i can comment on the final quality of the product but visually, the bulbs look just right and there shouldn't be any problems with the product. I certainly wouldn't mind doing business with them again, as a matter of fact, i might prefer doing business with them as compared to say Breck's who end up canceling your order and not informing you about it, just because you happened to have a coupon as part of your payment.

Pros: good selection, arrived packed very well, arrived promptly, product quality was excellent, product was labeled well, when emailed with questions they replied promptly and was eager to help. Cons: web site a little hard to navigate but be patient, it is worth figuring out. Wish they 10 times more product because I really enjoyed doing business with them. Dave, Denver, CO

I have been buying from TON for a couple of years, GREAT COMPANY! Since I live in Georgia, I sometimes get my order in two days. Their plants are large, well rooted and very healthy, and they follow up quickly if you contact them. I order a lot from mail order, and Touch of Nature is by far the best, both in quality and customer service. I reccomend them to anyone!

This company knows the meaning of customer service. I ordered over $150 in bulbs this fall after reading this website's recommendation on TON. The folks at Touch of Nature emailed me back immediately when I asked a question regarding the zones they had listed for the anemone blanda. They thanked me for pointing out the correction needed on the website and sent me those bulbs free with my order!! The quality of the bulbs are excellent and I can't wait to see what spring brings!

WOW -- this company is awesome. Not only are there bulbs excellent quality but their customer service is one of the BEST I have ever come accross. There prices are good too on top of that!! Definitely my 1st choice for bulbs from now on. I received their name on the bulbforum/garden web and now I highly recommend them myself! Wish more of the companies we dealt with were are good as Touch of Nature.

This is the company that turned me into a bulbaholic five years ago, and they remain my favorite mail order firm of the several I deal with. They are the best place to turn for the warhorses of each season. Their prices on paperwhite narcissi begin the season at what most other places offer during the last week of sales, and the vigor of the bulbs is phenomenal for any price. I've also had great success with their daylilies, which were so unbelievabvly low-priced I was really expecting dead roots to turn up in the mail. Their offferings are a bit limited compared to some retailers, but they have been slowly expanding. No matter how small your order is, you get the impression they are personally invested in making certain you are pleased with every bulb delivered. An excellent, straighforward merchant with great ethics and an easy to use website.

I learned of this company from a posting on a garden forum, and decided I had to have a few more bulbs. I placed my order on a Saturday, received a confirmation, and an email letting me know that one of the items was sold out. I responded with an additional request - something else I just had to have. The bulbs arrived in 2 days, in wonderful shape. I couldn't believe how efficient these people were, how fast they responded, the great prices, and amazing quality of the bulbs I received. I will definitely use them in the future.