Comments regarding Plant Delights Nursery
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Rating | Author | Content |
Positive | mgarr (1 review) | On May 22, 2013, mgarr Hanover Twp., PA (Zone 6a) wrote: Posted on May 13, 2013, updated May 22, 2013 On May 22nd, 2013, mgarr changed the rating from negative to positive and added the following: WOW! I came back from my trip to find the nicest E Mail from the company. My husband said I should have waited to complain. Anyway, it seems that the company will honor the defective roots that haven't survived. I've ordered from this company before and hears Tony Avent talk at Conferences so once again I am sorry for not having faith in the company. On May 22, 2013, Plant Delights Nursery responded with: "On May 20, 2013 9:02 AM, Plant Delights Nursery responded with: Dear mgarr, |
Positive | Jay11 (5 reviews) | On May 18, 2013, Jay11 Cambridge, MA wrote: Good communication, company supplies shipping date shortly after order. Plants arrived on time and in wonderful shape. I also appreciate that Plant Delights has so many unusual plants. |
Positive | 2hard4me (4 reviews) | On Apr 18, 2013, 2hard4me Juneau, AK wrote: My first order from this company...and it was very well done. The packing was evironmentally friendly (it is in the recycle container now). The plants (all primulas) came from the southern east coast to Alaska in fine shape. Wouldn't hesitate to order from these folks again. |
Positive | holly_grower (11 reviews) | On Apr 5, 2013, holly_grower Bear, DE wrote: Just received my first mail order package from Plant Delights. Nice plants, exactly as I expected from the online catalog, well hydrated, and carefully packed. They were shipped exactly when I requested, and PDN even e-mailed a FedEx tracking number so I could know when exactly to expect delivery. I would not hesitate to order from them again. |
Positive | hocklea (7 reviews) | On Feb 7, 2013, hocklea Seattle, WA wrote: Love my plants. Love the service. Think the catalog is a hoot. Yes I would love to order everything. My list of wants is long. |
Positive | cyrusdust (2 reviews) | On Sep 24, 2012, cyrusdust Raleigh, NC wrote: I just picked up my order today and the plants look fabulous! I made my order online on Sept 20th and it was ready to pick up today (Sept 24th). I really like that Plant Delights allows locals to pick up their orders even though they are a mail order company because I was able to save shipping cost. The staff that I dealt with today were all very friendly and helpful. |
Positive | gregr18 (28 reviews) | On Aug 17, 2012, gregr18 Bridgewater, MA (Zone 6b) wrote: I finally made an order after years of looking through their catalog. Most of the plants I received were big or average-sized. A couple were smaller, but were well within my expectations for mail-order plants. I thought the prices were competitive for plants that were available from other outlets, and reasonable for plants that were only available through PDN. Packing was good, and nothing in my order was damaged even slightly. I was very pleased with the overall experience. |
Positive | bryana (72 reviews) | On Aug 15, 2012, bryana Albany, NY wrote: I ordered 5 Echinacea (cone flower) plants - all arrived in good condition, good sized pots and healthy looking tops. |
Positive | mikeys_gardn (3 reviews) | On Aug 4, 2012, mikeys_gardn Deltona, FL (Zone 9b) wrote: I have ordered from here in the past and have enjoyed the plants I've received. I enjoy their catalog with great pictures and descriptions. This Spring I decided to purchase some new Hibiscus. I ordered ' Moy Grande' and 'Plum Crazy'. Both came packaged very well and were healthy when they arrived. They have since grown into full plants with beautiful blooms. I'm just amazed with the size of the blooms of 'Moy Grande' - Huge ! 'Plum Crazy' has a beautiful purple/violet/plum color bloom. Even the foliage is purplish.Very nice plants. |
Positive | ycn4chin (39 reviews) | On Jul 16, 2012, ycn4chin Dickson, TN wrote: Received my order from PDN Saturday, and WOW! the size of the hosta I received was such a pleasant surprise. It was a variety that I could not find any where else on the internet, and listed as a 24 oz. container. The container was bulging, and I could see that they had removed several leaves before shipping. The other plants I ordered were healthy and well rooted. The packaging was very eco friendly and held everything together. I have ordered from PDN for years, and the quality of this order was superb. |
Positive | Viatrix_Eterna (2 reviews) | On May 26, 2012, Viatrix_Eterna New York, NY wrote: Super helpful staff. Enormous plants. Perfectly packaged. Thanks. |
Positive | redmite21 (4 reviews) | On May 23, 2012, redmite21 Webster, NY wrote: One of my favorite nurseries to order from. The plants are always a nice size and in great shape. I have been ordering from Plant Delights for about 5 years. My hosta garden is made from all the hostas I've ordered over the years from them. I also have great plants for my deck (aren't rated for my zone-so winter inside) that have grown beautifully. I especially look forward to the catalog-and Tony's wicked sense of humor with the catalog cover and plant listings. I guess they're stuck with me as a customer. |
Positive | Patricia_CR (7 reviews) | On May 8, 2012, Patricia_CR Grecia, Alajuela, Costa Rica wrote: It's a delight to deal with responsible high quality nurseries, such as PDN. I've done business with them before and they have always been excellent in every sense. Top quality healthy plants carefully packed, plus a warm, prompt and effective customer service. |
Positive | Pattyw5 (12 reviews) | On May 6, 2012, Pattyw5 La Salle, IL wrote: My order came and the plants are gorgeous. I've been shopping with them for probably 15 years now without any problems. Thank you, Plant Delights for your good service. |
Positive | cajgarden (2 reviews) | On Apr 30, 2012, cajgarden Fair Grove, MO wrote: I was thrilled with the 6 baptisias I ordered from Plant Delights this year. They were so much larger than I was expecting and the packing was excellent. Also, I couldn’t find these particular plants anywhere else. When PD was having trouble with my e-mail, they telephoned me, then went out of their way to send my order confirmation through the mail even though I told them it wasn’t necessary. Fantastic company! |
Positive | Chris_W (4 reviews) | On Apr 11, 2012, Chris_W Cement City, MI (Zone 5b) wrote: I have to say I was pleasantly surprised by the plants I received today, the first time I've received anything from them, and would rate the order as positive overall. The only really odd thing about the shipment would be that the plants were not actually rooted out in the pots - 3 Arisaema were in my order, and two were completely dormant which meant they were just bulbs tucked in a pot with potting soil around them. Having these in pots really doesn't make sense since there was absolutely no root growth. The third was just starting to grow, but again, no real root growth into the pots yet. They were also really soaking wet, not something you would want with dormant bulbs, and one was slimy with a couple soft, rotten spots on the bulb, though I don't think this is anything that will harm it. I simply took it out of the pot so it can dry out before I plant it in the garden. The other two plants also weren't really rooted but were growing great and larger than expected. The packing was excellent, other than being overly wet as I mentioned. I would consider ordering again as they have a nice unusual selection. |
Positive | Ispahan (55 reviews) | On Apr 4, 2012, Ispahan Chicago, IL (Zone 6a) wrote: Posted on October 6, 2011, updated April 4, 2012 On April 4th, 2012, Ispahan added the following: Just received a very large spring order from PDN. This nursery really knows how to do it right. Every single plant is large, healthy and practically bursting out of its pot. Their wonderful office staff accommodated multiple order changes and even a last-minute request for earlier shipping, and never made me feel like a nuisance. I love the way they pack their plants. They use this special perforated paper wrapping that expands to form ridges that then can interlock with other plants wrapped similarly. Not that I would recommend it, but you could probably roll one of their shipping boxes down a mountain and the plants inside would barely be jostled due to this interlocking paper wrap. Best part, it is also extremely easy to unpack. No annoying tape or staples to deal with. Just unwrap, recycle and done! PDN, you rock! |
Positive | RandyRick (4 reviews) | On Mar 23, 2012, RandyRick Dahlonega, GA (Zone 7b) wrote: Have placed 4 orders with Plant Delights in the past year. All the plants were of the highest quality. The online database is a wealth of information. |
Positive | Fireflywoods (2 reviews) | On Oct 27, 2011, Fireflywoods Huffman, TX wrote: I so wish I lived near this nursery!!! I just received my first order of two goldenrods and three aspidistras. Four of the plants were on sale and ALL of the plants were bigger than expected for the pot size with well developed roots. |
Positive | TNTurtle (7 reviews) | On Oct 1, 2011, TNTurtle Chattanooga, TN wrote: My first order with Plant Delights was a smashing success. I ordered online and listed my preferred shipping date. I received an email confirmation and my order was shipped on the exact date. The plants came well-packaged and in good shape. The plants are large for the container size and look to be in excellent health. It's a pleasure doing business with a reputable company. Thank you Plant Delights. |
Positive | Eaglewalker (2 reviews) | On Sep 23, 2011, Eaglewalker Memphis, TN (Zone 7b) wrote: I ordered two plants from PDN back in the late spring -- Chrysactinia mexicana and miniature hosta "Pure Heart". Because of the heat, they held shipment until this week. The quality of the plants is superb, and because of the excellent packaging, they arrived in perfect condition. The chrysactinia is still blooming and very fragrant, and the little hosta has strong foliage and a well-developed root system. I promptly placed another order -- for another hosta, and a couple more plants that have been on my shopping list, but which I haven't been able to find. (*White* salvia greggii!) |
Positive | Floralkingdom (17 reviews) | On Jul 19, 2011, Floralkingdom Niceville, FL (Zone 8b) wrote: I have bought plants from Plant Delights Nursery numerous times within the last two years. Their staff is very friendly, polite, and have great customer service skills, they email me with any changes to my order and keep me posted on delivery dates. The plants have always been packed carefully and have arrived safely and alive. I have been very impressed with the quality and selection of the plants. Their prices are fair considering all the work involved, and I feel peace of mind knowing that the plants I'm getting will survive the winters in my area and grow well in my environment. I just recently received an order from them, and have placed another order which is due to arrive shortly. The plants that have come from PDN are thriving in my yard. My yard is the envy of the neighborhood. All of my neighbors are asking me where I get my plants, they haven't seen these cold hardy exotics before, I always tell them to go and check out Plant Deligths Nursery. I give this nursery a high rating. I am very happy that they exist and are doing the work that they are doing, especially in todays economy when a lot of nurseries are going out of business and closing down. I appreciate very much that we have this great resource. Sincerely, from your loyal customer way down south where bananas grow! |
Positive | bellinghamroof (1 review) | On Jul 9, 2011, bellinghamroof Bellingham, WA wrote: The Plant Delights catalog is one of my favorite winter reads. Fabulous humor, and yummy descriptions of plants far beyond my income or climate zone. I end up buying more than I can afford every year, but . . . I guess that's what gardenings all about. |
Positive | mkjones (8 reviews) | On Jul 9, 2011, mkjones Aurora, TX (Zone 8a) wrote: I order A LOT of mail order plants online and via catalogs for our multiple gardens. In recently ordering from no fewer than half a dozen of nurseries from which I receive catalogs and/or emails this season, I can say that I am FULLY delighted (no pun intended) by the quality of Plants Delights Nurseries offerings. Not only do they ship the healthy, robust plants that I would purposely purchase sight-seen in a physical nursery, they pack them with the care of someone who is shipping from their own garden. None of the plants were limping in health, haphazardly dropping dirt or "iffy" looking when I removed them from their packing. I honestly felt that all $300+ that I'd spent for my garden @ Plant Delights website was money well spent, and when I tend to my newly planted fare now, I smile with gratitude. Thank you, Tony Avent, for running a shipshape operation with the quality and care of a true Gardener! I will always be back to shop again..... |
Positive | WeeklyWeeder (16 reviews) | On Jul 2, 2011, WeeklyWeeder Polson, MT (Zone 5b) wrote: I received a very well-packed order of Hemerocallis lilioasphodelus and citrina in excellent condition and in the time frame indicated. |
Positive | RebeccaLynn (25 reviews) | On Jun 30, 2011, RebeccaLynn Winston Salem, NC (Zone 7a) wrote: Tony Avent and his Garden Delight Nursery put the Fun back in Flora. I'm looking forward to attending the July 8th Open House. |
Positive | jamiew (12 reviews) | On Jun 21, 2011, jamiew Montgomery, AL wrote: I just received an order of several sinningias, punica, amorphophallus, and others. This nursery always sends the largest specimens, in excellent condition, and perfect shipping. I hope I can visit their nursery one day. They are on the top of my mail order list! |
Positive | Marilynbeth (33 reviews) | On Jun 19, 2011, Marilynbeth Hebron, KY wrote: I've ordered for the first time last year and this year was my second time. Won't be the last, however! Happy with both orders of plants! |
Positive | Hindernone (4 reviews) | On Apr 22, 2011, Hindernone Broadway, NC (Zone 7b) wrote: Received my first order from PDN yesterday and was extremely satisfied. Although the pricing may be higher than some mail order businesses, the plants are healthy, quite large, packaged exceptionally well and just downright delightful. (Kniphofia, Aristolochia fimbriata, Manettia cordifolia, Echinacea 'Gum Drop' ) Hoping to plant today and tomorrow... |
Positive | katiegirl021 (1 review) | On Apr 21, 2011, katiegirl021 Zebulon, NC wrote: I've been a fan of Tony Avent & Plant Delights Nursery for over 20 years. Before opening his nursery he wrote a weekly column for the Raleigh News & Observer - and I was so upset when his column ended - not knowing what was yet to come (that's were the humor in his catalog probably comes from - but can't someone try to be a little bit different?) If you are ever in NC at a time they are having an Open House, this is a must! The gardens are interesting any time of the year. Busloads of people come from all over. He travels all over the world searching for new and exicting plants. I've never had to use the mail order catalog, but would highly recommend checking them out. Every plant I have bought there has thrived. I recently moved to a small town outside of Raleigh, so am having to start over with my garden. His next open house is coming up and I can't wait! |
Positive | rddjgarden (14 reviews) | On Apr 20, 2011, rddjgarden Bristol, FL wrote: I have been a customer of this nursery for several years, and have always been extremely happy with the plants I received and their service. I just received 3 more healthy and unique plants that I can't wait to plant in my garden. Even though I thoroughly enjoy their website, I always look forward to receiving their catalog in the mail twice a year. I hope they can continue to do what they've been doing for many years to come. |
Positive | boru (15 reviews) | On Apr 15, 2011, boru Altoona, WI wrote: Posted on June 25, 2007, updated April 15, 2011 On September 1st, 2007, boru added the following: I might add at this time that since I last wrote I have experienced a slight problem with an item from PDN. Now I am able to evalaluate how they address a customer complaint. I will state at the outset that I always read a vendor's guarantee and understand what must be done if a problem arises before I place any order. PDN's instructions are very clear and include an admonition that customers need to adhere to their return policies in order that there be no misunderstandings. While some may feel that this straight forward approach is cold, I personally appreciate it. I know from the outset exactly what is expected of me. In my second shipment from PDN, one pot had spilled, despite what I consider a very good job of packing......these things occur in the best of situations. I contacted their customer service within the stated amount of time and asked what they would prefer I do with the plant in question. I must admit that I failed to use the listed customer service link the first time and received no response. When I went back to the instructions, I quickly noted my error and again sent the email. Once I used the proper link, my issues were immediately addressed and I had a new plant in a matter of but a few short days. The staff were very courteous and did not ever imply that what had happened was in any way my fault. I was very impressed with the reponse and I will say again that I have found PDN to be one of the best vendors with which I have dealt. Thank you and have a nice day. boru On April 15th, 2011, boru added the following: I cannot believe that it has been almost four years since I last posted anything about PD.....I suppose I have been spending too much time out in my garden, Just thought I would update my positive impression of this company. Today, I received my most recent order. EXCELLENT! The packaging and quality of plant material has improved every year, despite already being far better than most. I do wish their prices were lower, but I wish gasoline prices would go down also (I don't suppose I will ever again see it for $0.15/gal as I did in my youth....sigh)...LOL! Anyway, my order included a Cypripedium 'Gisela,' two Arisaema, two Amorphophallus, and several Hymenocallis (a plant that has become one of my favorite summer bulbs). While I can find less expensive plants elsewhere, I trust PD to provide me with what I order (which is often not the case when buying on eBay, etc). Just wanted to say again, years later, that my experiences with PD have all been positive and I am VERY happy to see them back in Dave's 'Top Thirty." Thank you to all the staff at Plant Delights! and to all my fellow gardener's, may your paths be without (too many) stones boru |
Positive | bambiatthelake (8 reviews) | On Apr 10, 2011, bambiatthelake Streetman, TX wrote: I order quite a bit from this company because of the variety of plants they offer. There is a lot of information about these plants on their website which makes selection easier. I know they are expensive, and shipping seems high, but the size of the plants is larger than offered by others. That is important where I live (Texas) because plants must get established before the summer inferno sets in. I have always found customer service to be responsive. |
Positive | jmonroe18 (2 reviews) | On Mar 21, 2011, jmonroe18 Gastonia, NC (Zone 7a) wrote: These are some of the best hostas on the planet! I have never dealt with such a wonderful nursery!~ |
Positive | fraying (2 reviews) | On Mar 18, 2011, fraying San Francisco, CA wrote: Plant Delights Nursery's customer service is the best in the business. I got a quick, friendly response every time I sent a question. |
Positive | plantingoaks (8 reviews) | On Mar 16, 2011, plantingoaks Marysville, OH (Zone 5b) wrote: This review is almost skirting a 'neutral' rating, but stays in the positive zone as everything has survived, and I now have plants in my garden I could not have acquired otherwise. |
Positive | Fiona5 (6 reviews) | On Mar 14, 2011, Fiona5 San Jose, CA wrote: Ordered 3 Colocasias and 1 Musa Siam Ruby. Promptly received nice healthy looking plants of good size. My Siam Ruby has several pups! Two of the Colocasias were slightly damaged (broken leaves from squashing in the box), but they'll recover and overall I'm very happy. Got a free slug too! |
Positive | skaggs88 (11 reviews) | On Jan 3, 2011, skaggs88 Spicewood, TX wrote: Ordered two crinums, which were shipped promptly. I was very happy with the quality of the bulbs received. I probably could have saved some money if I had waited for a sale (which they do have from time to time), but wanted them immediately. Their shipping is a little bit higher than others when you only order one or two plants. However, if you order five plants versus just one or two the shipping is actually quite reasonable. I will order from PD again. |
Positive | furrbunker (2 reviews) | On Dec 7, 2010, furrbunker Jackson, MS wrote: I recently ordered two aspidistras - an Okama and a Seko Kan. They arrived in great condition and are very healthy plants. I'm most pleased and will order from this company again. |