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Comments regarding Plant Delights Nursery

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306 positives
28 neutrals
50 negatives

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RatingAuthorContent
Positive obbirds
(4 reviews)
On Aug 25, 2008, obbirds Olive Branch, MS wrote:

Ordered twice in the last few weeks and the plants where great. Shipping was also fast. Will do business with them again.

Positive bigred
(4 reviews)
On Aug 7, 2008, bigred Ashdown, AR (Zone 8a) wrote:

I haven't ordered very often from PDN but have always received excellent plants...large,healthy and thriving.

Great place to find something a bit out of the ordinary.

Positive luvblueridgemtn
(13 reviews)
On Jun 3, 2008, luvblueridgemtn (Zone 7b) wrote:

I ordered several plants and they all arrived in great shape. I like the choices of unusual plants. I will buy from them again.

Positive lindenhall
(3 reviews)
On May 23, 2008, lindenhall Centre Hall, PA wrote:

Ordered 2 Blue Mammoth hostas from PDN and very pleased w/the order. Personally spoke w/ Dianne Austin because I wanted to use a gift certificate & she was most helpful. The plants arrived in perfect condition & will be added to my collection of over 100 other hostas. PDN - Thanks for good products & good service.

Positive jerrytate
(11 reviews)
On May 17, 2008, jerrytate Lake Charles, LA wrote:

this bulb of mine i received should thrive here at the john galt arboretum. it is a. titanum.

Positive dannygates58
(17 reviews)
On May 11, 2008, dannygates58 Jefferson, NH wrote:

I place an order every year with Plant Delights and every year I am thrilled with my order. This year is no exception. Beautiful beautiful plants shipp exactly on time and packed very well. I wish more nurseries could achieve 1/2 of what Plant Delights does.
I had one problem this year with one plant. I e mailed the office and the the problem was resolved within 12 hours.
Exceptional company!!

Positive trucker4
(1 review)
On May 3, 2008, trucker4 Holly Springs, NC wrote:

VERY POSITIVE! I have ordered from them and visited their gardens during Open House. Their plants seem a bit pricey, but the size and quality is so far beyond what I have found other places, so I understand why. (If I wanted Wal-mart quality, I could get them cheaper.) Anybody who lives within driving distance of Raleigh should visit their gardens during Open House and plan to spend several hours. The gardens are an education as well as breath-takingly beautiful, and the staff were there to answer questions. After many experiences of ordering and receiving tiny half-dead plants from OTHER mail-order nurseries, I will order from PDN any time they have what I want.

Positive Miarka
(7 reviews)
On Apr 27, 2008, Miarka Ware Neck, VA (Zone 7b) wrote:

Just bought 3 clumping bamboo to block my new neighbors in the McMansion! The one confusion I had was their website asked when you wanted shipment, so I said ASAP. I got an email suggesting that it was too early and that they would keep them safe in their climate controlled greenhouse. I guess they didn't like the idea of me putting them in the garage. Anyway, they seem happy and are leafing out well. Hope they put on about 6 feet in the next week though!

Positive DawninTx
(7 reviews)
On Apr 22, 2008, DawninTx Nevada, TX (Zone 8a) wrote:

I finally placed my first order with Plant Delights Nursery. My order was received promptly, and was well packed and in excellent condition. I ordered a hard to find crinum, and was pleased not only with the size and obvious health of the plant I received, by was excited to see that it had an offset as well. Like receiving a bonus. Other bulbs I received also appear to be healthy. I was very pleased with the entire transaction.

Positive Hemhostaholic
(30 reviews)
On Apr 9, 2008, Hemhostaholic Kershaw, SC (Zone 8b) wrote:

In the words of Bart Simpson, Aye Caramba! This was my first time ordering with PDN, and I have no idea why I have NOT ordered with them before! The plants that I received were abundantly healthy, had HUGE root systems, and are some of the best packaged plants I have received so far this year!!! I ordered 2 Colocasias, and 2 Canna. The Colocasias were "new this year" plants, and I thought I would get small plants, do to the fact that this is their first year being offered, and COULD NOT have been more wrong...they are HUGE!!!
Customer satisfaction-OUTSTANDING!
Plant material-OUT OF THIS WORLD!
I will definitely need to be a repeat customer, I need to be...lol!

Positive txgreenie
(1 review)
On Mar 27, 2008, txgreenie Dallas, TX wrote:

Just received my shipment in the mail and even though this is my first time using a mail order nursery, the plants look good. I actually cancelled a shipment from another nursery due to the negative reviews. Plant Delight's customer service has been great from the beginning by helping me select the perennial verbena color I was looking for. The website photos looked different from the description so I called and asked about certain ones and what they looked like. The rep. even called the grower to confirm which ones were pastel colors that I wanted to avoid. I also ordered two pixie meadowbrite (shorter) echinacea which were smaller than I expected but I realize that this is the time when they are just starting to emerge so I will plant now and hope for big growth as the warmer weather comes. I would definitely order from them again.

Positive plantoid
(5 reviews)
On Mar 23, 2008, plantoid Castro Valley, CA (Zone 9b) wrote:

I bought 2 blooming size Bartzella peonies from Plant Delights Nursery(PDN). The peonies were grown in 2-gallon pots and were shipped without soil and properly wrapped in moist newspaper wrap and sandwich wrap. The plants were healthy and arrived properly packaged. For $150 per plant they were not cheap, but they were the cheapest I could find anywhere for blooming size Bartzellas. One plant easily had 20+ eyes while the other had maybe 15 eyes. Compared to those immature 1-eye divisions at Wayside selling for $40 or those 3-5 eye divisions selling for $90 everywhere else, these mature blooming size Bartzellas from PDN were a real steal. I had a pleasant shopping experience with PDN.

Positive smdglb
(2 reviews)
On Mar 13, 2008, smdglb Starkville, MS (Zone 7b) wrote:

My experience with Plant Delights has been *wonderful!* Their customer service is superb. In fact, I made an error in my email address when I ordered online, and sent an email to PDN to ask that they fix my typo. They rectified my error right away, and were gracious in their email response.

My plants arrived last week, and as always, they were a pleasure to see. I so appreciate their attention to heat zones in the catalog, and their healthy, true-to-name plants. Now, let me be clear- I'm commenting on their product and service, not the owner's sanity. There is something *cough* different about the owner. (He's not like us...he's different....*laughing* confused? ...just read the catalog entries!!! This fellow has a plant obsession, and there are no treatment programs available for a cure!))
*smile*

PDN has the right kind of crazy- they are crazy about plants, and it shows in the product they deliver. The hostas are HUGE, and my plants have actually GROWN in the few days since their delivery! *smile* I'm a lifelong customer of this nursery.

Thanks, PDN!!

Positive Rajl
(4 reviews)
On Feb 14, 2008, Rajl East Providence, RI (Zone 6b) wrote:

I have placed multiple orders from PDN over the past two years and have received strong, large and healthy plants which have flourished in my garden. They have rare and unusual but also many popular varieties, although PDN plants are healthier than many others and it is thus worth buying even some of the popular cultivars from them.

My e-mail inquiries, regarding the particulars of growing some plants that I was unfamiliar with, or about the prospects of a Texas-native Salvia surviving a Zone 6 winter, were answered quickly, one at about 8:30 at night -- demonstrating the work ethic and dedication of the PDN staff -- and in a detailed and friendly manner by professional research horticulturalists. The business office and customer service side of PDN is also a pleasure to deal with and has been very helpful.

This is a first rate, independently owned nursery where you get to deal with human beings who love plants and gardening and who even have a sense of humor. Great plants and staff, and a Tony Avent written catalog worthy of collecting. Highly recommended.

Positive MarthaMoye
(2 reviews)
On Feb 13, 2008, MarthaMoye Jacksonville, NC (Zone 8a) wrote:

I've ordered from Plant Delights over the past 10 years. The plants grew well and were quite unusual. (If the plants started small, they ended up growing well.) One of the canna lillies even won a blue ribbon at the county fair!

If you live in NC, you may want to visit PDN when they have their open house. (I assume they still have it!) As for ordering and customer service, whenever I've called to ask questions about certain plants, they've always been helpful.

Positive Dollykat
(5 reviews)
On Jan 8, 2008, Dollykat Lucasville, OH wrote:

I have been happy with the plants I have ordered from PDN. I love every page of the catalogue. Many of their offerings won't do well in my zone, but I like to read about them, anyway.

Positive plantslayer
(17 reviews)
On Jan 1, 2008, plantslayer Raymond, ME wrote:

I learned of Plant Delights by reading a book written by the owner, Tony Avent. I have received 2 orders now and they greatly exceeded my expectations. On time, in full and fabulous. I could have used one of the hostas as a doorstop it was so big and I only paid a couple dollars more than I would have to get a 3 inch pot from alot of other companies. I could have divided it into 4 or 5 plants if I really wanted to.
They also propagate all of the plants they sell themselves. I have found this usually makes a huge difference in plant quality. Many well know companies buy flats of plugs from a grower, pot them up and then sell them shortly after with inferior root systems. If you have ever unpotted a plant and had all the dirt fall away leaving a small coil of roots in your hand, you know what I mean.
As for the sense of humor, I really appreciate it. The catalogs are not only informative but more entertaining than Letterman. My husband could give a whit about plants but he always reads Plant Delights catalog when it arrives. The website is a hoot too, with alot of great advise. I highly recommend the article on planting technique. It saved a couple of plants from other companies that had been struggling. I dug them up and replanted according to the advice, and they sprang to life.
Now if they could only open a Plant Delights North.

Positive sorcierre
(1 review)
On Dec 20, 2007, sorcierre Rochelle, IL wrote:

I have ordered from Plant Delights for a number of years. Their plants are always beautifully grown and arrive in very good condition. The people who package their plants do a great job at ensuring that the trip is as easy on them as possible.

I order plants from quite a few mail order companies and Plant Delights ranks at the top of my list for selection and quality.

Positive sacajawea
(14 reviews)
On Oct 13, 2007, sacajawea Keswick, VA wrote:

This place, in my opinion, is wonderful. I ordered hosta and asters in July. We are having a horrible drought in this area and I was hesitant, however, I decided to live dangerously. It is October and the asters are just blooming like crazy. To my shock, the hosta bloomed and is doing quite well. The packaging and shipping were superior.


On June 20th, 2009, sacajawea added the following:

My order arrived late May; one of the hibiscus was damaged in transit; the main stem was bent (not broken). I immediately called the company and was asked to cut the stem at the break, be a bit patient and all would be well. They were right! They even thanked me for calling the minute I saw the problem. Other items in the order were great (and doing well) and the packaging was superior.
Positive Hostafarian
(14 reviews)
On Oct 5, 2007, Hostafarian Etna, CA wrote:

Once again this company shipped growing plants across the country and they arrived in great shape in the time frame promised. They have a lot of cool plants that are not available anywhere else, mon. Grow on Bro's.

Positive TranquilityGardens
(1 review)
On Oct 3, 2007, TranquilityGardens Rowlett, TX (Zone 8a) wrote:

Over the years, I have always been very pleased with the various plants purchased from Plant Delights Nursery. Last month, I was grateful that they chose not to ship my plants while the temperatures were in the mid-upper '90s. When the weather was cooler, the plants arrived neatly packed, healthy, and without heat stress.

Positive kai23
(2 reviews)
On Sep 23, 2007, kai23 Washington, DC wrote:

My order with PDN was enitrely successful. The switch grasses were in excellent conditiion. The calla lily is doing wonderfully and has lots of new growth. Plants were all well-packed and shipping was speedy. Thanks!

Positive joegee
(3 reviews)
On Sep 19, 2007, joegee Bucyrus, OH (Zone 6a) wrote:

My plants arrived from PDN in fine form, later than initially promised, but I respect any company that is concerned enough about quality to tell their customer "it's not ready yet." They offered me a refund -- I wanted the plants. :)

I waited. I was not disappointed.

-Joe G.

Positive fturnertl
(1 review)
On Sep 11, 2007, fturnertl Richmond, VA wrote:

I ordered several plants in early summer, expecting them to arrive in September. The company called and asked if it would be OK to send them early -- I said sure and they arrived two days later in great condition. They've all flourished -- including the herbertia lahue which was dormant (as advertised) on arrival and is now sprouting! I will definitely order from Plant Delights Nursery again and love their quirky catalog!

Positive frankie6300
(1 review)
On Sep 4, 2007, frankie6300 Chevy Chase, MD wrote:

I just wanted to weigh in on your company and its products. I recently received five (5) Acanthus hungaricus (Bear's Breeches) and I couldn't be more pleased. They were packed with great care and arrived in perfect condition. I am so excited! I couldn't find them anywhere else - on line or around here at local nurseries (and I work at a nursery...even our vendors didn't have them!) My only quibble: isn't there ANY alternative to ESP (Evil Styrofoam Peanuts)? Thank you Plant Delights...I was delighted.

Positive davidmacmanus
(3 reviews)
On Sep 2, 2007, davidmacmanus Havana, FL wrote:

I was very pleased that Plant Delights keep me informed on the shipping status.I was surprised to find that FedEx had delivered the plants to my office-instead of at my wife's office (the shipping address) on the opposite end of campus-the delivery man knows us by name-and must also know that my wife is not a gardener!The plants came in fine condition -the Aloe striatula is huge! I can hardly believe that they were able to get it in the box! I will be ordering more cool plants for steamy 8b from them in the future!

Positive ElizFCDF
(1 review)
On Jul 30, 2007, ElizFCDF Birmingham, AL wrote:

I am new to ordering plants on the internet, so I wasn't sure what to expect, but I was very happy with my order. My plants arrived happy and healthy with moist soil. Had I see them at a store, I would have bought them. The plants I chose were ones that I have read about in books but couldn't find locally. I have another order in already! Wish my plants luck now that they are in my hands :o)

Positive braun06
(11 reviews)
On Jul 6, 2007, braun06 Irving, TX (Zone 8a) wrote:

I ordered a Bartzella Peony from the company and received a well packaged bare root peony from them in early May 2007. I was pleased by the size of the plant, its condition and the speed in which it arrived. Its untraditional to ship peonies in the spring but its nice they offer to nuts like me who cant wait until fall. The Peony has been establishing well and looking great.

Positive evansg
(4 reviews)
On Jun 27, 2007, evansg Kernersville, NC wrote:

Have both ordered from and visited Plant Delights. Each experience has been a pleasant one! Very good place to go for rare and unusual plants. Orders are shipped promptly and well packaged; plants have been very healthy and are thriving in my garden.

Positive wickerparker
(10 reviews)
On Jun 11, 2007, wickerparker Chicago, IL (Zone 5b) wrote:

The first time I ordered from Plant Delights, they called just before my shipment date to say that one of the plants I'd ordered was unavailable. It was a little too late to start looking for it somewhere else, so I have to admit that was annoying. But I've been devouring their catalog and drooling over their tremendous selection of plants for years, so I gave them another try this spring and was highly satisfied. I've found their customer service to be excellent, the plants were great, and arrived exactly when they promised them. I wish I lived closer so I could visit their gardens!

Positive kkirschbaum
(29 reviews)
On Jun 6, 2007, kkirschbaum Newburyport, MA (Zone 6b) wrote:

I ordered a few plants from them two months ago, and they seem to be doing ok. I'm eager to see how they flower and survive the winter. What I like about this company is that they have a good selection of rare or unusual plants, and they seem to pay attention in their catalogue copy to how their plants do in heat and humidity. The shipping costs and the packing were ok -- by far not the best I've experienced but certainly not the worst. They certainly were in a hurry to charge my card -- immediately after I placed the order but before I received anything. What I don't really like though (and thus the neutral rating) is the sarcastic tone on the website. It hardly makes one feel like a valued customer. I could do without the 'humor' in the catalogue too. Some of it is harmless and goofy, but some of it verges on the offensive - the cover illustrations are of questionable appropriateness. The covers in the last two years have had a political slant, and even some of the humor inside seems political in nature (and pretty slanted to one side too). In a recent email newsletter there was a fair bit of politically flavored commentary about climate change. I'm all for free speech, but I'd rather not be confronted by a nursery's political opinions.


On November 29th, 2007, kkirschbaum changed the rating from neutral to positive and added the following:

I just received an order of plants from PDN that arrived very fast and in great shape. This is my second order this autumn, and I've been very well pleased both times with the quality of the plants, their size, and the packing. I also like the wide selection of unusual and unique plants they offer, so whatever the tone of the writing in their catalogue may be, the plant material is great. At the end of the day, that's of course what matters most.
Positive RaytheGardener
(8 reviews)
On May 30, 2007, RaytheGardener Abingdon, MD (Zone 7a) wrote:

Highly recommended.

Second time ordering, plants arrived quickly, shipped on the date promised in good condition. One plant from the first order failed (unknown reasons) and eventually died. They offered great personal care advice to try to revive it and upon notification that efforts eventually failed, sent a replacement immediately.

Makes me sometimes wonder why some other nurseries can't give ship dates or ship healthy, well-packed plants.

They will always have my business.

Ray

Positive sorensee
(13 reviews)
On May 23, 2007, sorensee Riverton, UT wrote:

I ordered several plants from Plant Delights Nursery this spring. The plants were large and healthy and they are doing great in my garden.

Positive lotzopets
(1 review)
On May 23, 2007, lotzopets Bickleton, WA wrote:

I ordered several plants . I was very amazed at the care that was given to the packing of them, they were all in wonderful condition and arrived on date given. Was sent a very nice thank you e-mail, because I sent them one praising the packing care. Will order again. They were in 4" pots, tall, robust, nice.

Positive amylavy
(8 reviews)
On May 5, 2007, amylavy zanesville, OH (Zone 6a) wrote:

I sent an email to this company to thank them for the wonderful order and servce I received.. The plants were just beautiful and the size of them, all the better!! I will be ordering from them for years to come or until I run out of zone 6 plants to purchase..

Positive missykp
(4 reviews)
On May 3, 2007, missykp Murfreesboro, TN wrote:

I ordered an assortment of plants from Plant Delights for the first time this year. I am very pleased with the size and quality of the plants I received. Everything was packed carefully and arrived undamaged and on the appointed date. The customer service folks had to call me to clarify some information and they were friendly and helpful. This is a great source of many unusual plants and I wouldn't hesitate to order from them again. I admitt some of the comments I read here gave me pause, but this establishment has such a good reputation I decided to take a chance. I am really glad I did!

Positive labeep
(4 reviews)
On Apr 29, 2007, labeep Voorhees, NJ wrote:

It is always a pleasure to order from PDN, knowing that you are going to get what you paid for. I ordered and quickly received an Eucomis Sparkling Burgundy ( a gift for a friend), a Buddleia x weyeriana Bicolor and a Tiarella Pink Skyrocket. The three critters were good size, healthy and with good roots and very well packed for the shipment. Thumbs up and I will be back!

Positive adadia
(29 reviews)
On Apr 27, 2007, adadia Glenmoore, PA (Zone 6b) wrote:

Plant Delights is almost too good to be true! My experience was excellent from start to finish - amazing selection, quick processing and shipping, reasonable prices for such rare plants, and the plants themselves are beautiful and arrived in immaculate condition. Highly recommended!

Positive tggfisk
(18 reviews)
On Apr 12, 2007, tggfisk Garner, NC (Zone 7b) wrote:

I luckily live quite near Plant Delights and never miss an open house if I can at all help it. The gardens are ever-evolving and breathtaking! The plants are always wonderful and a collector's delight.
As for the catalog, having met Tony Avent several times, and having read numerous articles by him, I can't imagine it any other way. Don't change a thing!

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