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Comments regarding Daylily Haven Iris Gardens

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9 positives
2 neutrals
4 negatives

Comments:

RatingAuthorContent
Positive BlissfulGarden
(51 reviews)
On Aug 1, 2008, BlissfulGarden Baton Rouge, LA wrote:

This was my first order of beareded iris. After researching which varieties might stand up to Louisiana heat and humidity, I researched who had what I wanted and placed good-size orders with five different companies who were highly rated here. I have received all the orders now, and I can say without hesitation that Daylily Haven & Iris Gardens offers a great selection of bearded iris that will perform well in Southern climates. Also, Nina is very giving with her advice on which iris would be good selections for your area (if you call or write when it's not digging time!). I received healthy, clean, well labeled rhizomes... though the packaging could be improved. Other vendors sent their rhizomes in shredded newspaper, which allowed the rhizomes to stay dry. Nina's arrived wrapped in full sheets of paper and some of them were damp and beginning to mildew... apparently having absorbed humidity along the way to my house. Of course, in a less humid environment, this would not be an issue at all. One other area of improvement would be in keeping up with what's being sent versus what was ordered. Several of my rhizomes were accidentally included in someone else's order. Nina included a note stating this, but did not offer a refund for these or state when she would be sending these to me. Also, two rhizomes were left out and not mentioned in the communication at all. I will be writing to Nina to find out what to do about these. On the positive, Nina sent some lovely bonus selections, for which I am very grately. Overall, I found Nina's excellent selection and price to far outweigh any glitches I encountered. I am happy with my experience and will definitely order from Daylily Haven & Iris Garden in the future.


On August 1st, 2008, BlissfulGarden added the following:

I received an email back from Nina (just sent one to her last night) addressing the missing rhizomes. She is sending me a refund for the rhizomes that were accidentally sent to someone else and also for those which were not ready for sale (too small, attacked by rodents, etc.) The fourth missing rhizome I had apparently placed on my "wish" list rather than on my order list... so that was MY mistake!!! Excellent response time and very reasonable resolution to the situation. My rating is still positive. :)
Positive Pinetucky
(49 reviews)
On May 9, 2008, Pinetucky Swainsboro, GA (Zone 8b) wrote:

I am very pleased with my daylily order. The plants are large, clearly labeled, and look healthy. Communication was excellent, and Nina emailed when the plants were shipped.

Previously, I had ordered irises from her, which were also wonderful. After that positive experience, I knew her daylilies would also be great. I will definitely be ordering more from Daylily Haven Iris Gardens.

Positive inanda
(7 reviews)
On Feb 1, 2008, inanda Winnipeg, MB (Zone 2b) wrote:

I ordered some daylilies to be sent to Virginia for a specific date. They arrived on time, beautifully packed and many extras. Will def. order from Nina again.

inanda aka Ginny

Positive TrentJerome
(1 review)
On Dec 24, 2007, TrentJerome Laurel, MD wrote:

I had a *great* experience with Daylily Haven earlier this year. I ordered some irises for my new place, and they arrived on time, packed well, along with several extras. I would gladly do business with them again (if only my gardens were bigger!!) Can't wait to see the irises bloom this spring!

Positive MIKKIM
(2 reviews)
On Sep 18, 2007, MIKKIM Byron, IL wrote:

I have ordered from Nina Morgan for over 5 years and have NEVER had anything but beautiful, large, clean plants. The one time that she was unable to provide one of the plants ,I received a refund AND two bonus plants FREE. I have never had any trouble contacting her either by phone or e-mail. She is knowledgeable about her products and fair in her treatment of customers.

Positive DaylilyGuyPA
(11 reviews)
On Sep 8, 2007, DaylilyGuyPA Bethlehem, PA (Zone 6a) wrote:

A very pleasant transaction.

I found Ms. Morgan to be very pleasant to deal with-- responsive to my concerns/emails and a provider of very nice plants, particularly for the prices paid. The bonus was a very nice cultivar. The package contained a handwritten packing list, and thank you.

I wouldn't hesitate to order from her again.

Positive clementine00
(3 reviews)
On Jun 10, 2007, clementine00 Hogansville, GA wrote:

Just received an order from Nina and was VERY impressed. The plants were generous size, clean and very well packed and shipped. She also sent several bonus plants that looked just as nice as the plants I paid for and were beautiful varieties. I will definitely be a repeat customer! The prices are also really great!!!

Amy

Positive diamndsnjns
(6 reviews)
On May 3, 2007, diamndsnjns Crosby, TX (Zone 9a) wrote:

I recieved my order today and had a wonderful experience with Nina. She sent VERY nice plants and even sent a bonus that wasn't expected. Will DEFINITELY do business with her again!

Positive twiggybuds
(15 reviews)
On Apr 26, 2007, twiggybuds Moss Point, MS (Zone 8b) wrote:

I received nice plants with extra fans, generous bonus plants and they were perfectly clean and well packed. And the prices were great. I'll order again and can strongly recommend.