Comments regarding Easy to Grow Bulbs

I ordered my iris late Thurs evening and, without paying for special handling, they arrived on Monday! Each was healthy and still green. Since I live in a warm climate (Mesquite, NV), they went into the ground immediately and are already beginning to sprout new follage (in two weeks).

This was my first experience with Easy to Grow Bulbs. I placed an order last Friday morning and my order was delivered at 7:55 am SATURDAY morning.....less than 24 hours after placing my order. The bulbs were huge and fresh.....they even sent a freebie.

I sent an email of thanks for the great service/product and asked about other bulbs I was looking for. I got a very nice reply with an offer to remind me when these very popular bulbs were available. Now, that is customer service! I love this place and can't wait to order again.

I ordered a variety of spring bulbs plus alot of Iris and a Peony and was very happy with my order. Bulbs were all a nice size and the peony root was far superior to others I have purchased from other vendors for the same price. I would definitely order from them again.

This company has great customer service, very quick to respond to emails! I got my order today and am very impressed with the size of bulbs I got. I will be happily planting them this week, and looking forward to great plants and flowers!

Simply Super services! Outstanding!

We placed an order in the 2nd week of August. Our order was acknowledged within a day we placed the order. A prospective shipment date was assigned to be Sept. 22, 2008. And there we go! The bulbs and other items were shipped exactly on September 22 (and we were also informed about the shipment). We received the order on Sept. 26, 2008. No bloopers: all bulbs were there (with extremely clear planting instructions), the sizes of the Trumpet Lily bulbs were spectacular. The bulbs appeared to be quite firm and healthy.

Finally, it must be mentioned that although the products were of top qualities, the prices were not. From now on, whenever we need to order something, we will order it from EasytoGrow (if they carry the product).

I recently placed a small order at Easy To Grow Bulbs.com. I received an email almost immediately to advise on various shipping dates, rates, and options for my order. The customer service representative, Kathleen, was friendly, personal, and highly professional. The first part of my order arrived very quickly, and the quality of the bulbs were far better than I really expected. I scoffed at the idea of a 28-centimeter Belladonna, but indeed I received three bulbs ranging in size from 28 to 31 centimeters! The rest of the order was also as promised and packed well for shipment. The prices are quite reasonable, especially given the quality of product.

I've relentlessly picked Kathleen's brain on other bulbs that might perform well here in the Caribbean, and her replies have been speedy, informative, enthusiastic and linked to photos and detailed descriptions on their fantastic website.

It seems clear that this company is dedicated to extraordinary customer service. They have consistently taken the time (and money) to respond personally to a very small customer like me. Naturally, I've just ordered more bulbs based on their recommendations, and have every confidence in this company.

Things can always go wrong in business, but I feel certain that if something does, Easy To Grow Bulbs will do it's utmost to make it right. I only wish I had a bigger garden.

I purchased freesias and phlox at the very end of the spring selling season. Both arrived very shriveled in appearance. I planted them anyway, thinking the company must know their business. Only one freesia sprouted. My complaint was met with a response that essentially said, "too late; you must have done something wrong."

No offer to replace or refund.

I won't use this company again.

"

It's disturbing to hear that this customer did not have a satisfactory experience buying from us. We've reviewed the transaction and found the following.

This order was placed at the end of the spring season, on 6/18, and it shipped promptly. The first communication from the customer was sent two months later, on 8/22, stating that the plants and bulbs were received in poor condition and had not grown well.

Our website, packing slips and customer service agents all stress that visible problems with any order should be raised within 7 days. This allows us to correct the situation promptly. While the customer was aware of this, she waited months to raise her concerns.

Our customer service staff asked several questions in an effort to troubleshoot the situation. (Unlike most in the industry, our service goals include helping to figure out what went wrong so gardeners can enjoy future successes.) We awaited the customer's response and another month passed with no further communication. Then the customer sent an email demanding a refund.

The email stream concerning this transaction does not support the customer's account of the situation. The statement that no replacement offer was made is contradicted by written records which show otherwise. We are sorry this buyer is unhappy with the situation, but do agree that she is probably better served by sourcing her future plants elsewhere."

I have placed several orders and never had any problems. Recommended.

Easy to Grow Bulbs provides high-quality bulbs, and good customer service, with growing advice targeted to individual growing zones.

I ordered once from this company and I received beautiful, large bulbs. I was very happy with my order and the bulbs developed into large healthy plants.

I have ordered from Easy to Grow Bulbs for a couple of years and can honesty say that all of my bulbs and root stuck came up beautifully. Unbeleiveable customer service!
The Bowl of Beauty Peony is absolutely gorgeous.

We give this seller a 5 STAR rating.

I ordered 3 Rhizomes each of the Rose Futurity Canna Lilies and 3 of the Crimson Beauty Canna Lilies. I received 4 of the Rose Futurity Canna Lilies and 4 of the Crimson Beauty Canna Lilies Rhizomes, all were planted, all have come up beautifully. The people were very helpful as to answering questions I had also and I would highly recommend them as the first place to buy Canna Lilies from. I was very pleased and will be a forever customer.
joy112854

Gladiola corms I ordered from Easy To Grow Bulbs were the largest I have ever purchased, and the flowers they grew were terrific.

I truly have recommended this company to all of my friends who garden. I've been impressed with every order, and I can't say enough great things about them. The Triumphator lilies I ordered a couple of months ago are thriving. More recently, I ordered some glads and dahlias, and I was definitely impressed. The tubers and bulbs were huge and very healthy looking. Between the large clumps and the smaller tubers, there were more sprouts than I could count. The bulk of the plants in my garden have come from this company and their affiliated site. Everything I've planted has come up beautifully, and when you're a new gardener like myself, this seems like a REAL blessing. Whenever I receive compliments on my flowers, I know who to really thank! On top of the great quality of their products, their customer service can't be beat. Kathleen always answers emails promptly and personally, and makes you feel like more than just a customer. I'm always happy to do business with them!

I ordered Eucharis bulbs. Before i knew it, they were on my doorstep, very well packaged but the best part was opening the package & looking at the HUGE bulbs .

Excellent communication via email,Very reasonable prices for bulbs & prompt shipping.

I very much appreciate their Personal & Exceptional Customer service!!!!!!!!!!!!!

I've made several orders with easy to grow bulbs and they have all been nice sized bulbs or plants and have done well in my yard. I've only had trouble with the Freesia I ordered, but that was only because I didn't read up on them beforehand - they do best in zone 9 or 10 where as I am in zone 7b. I've dug them up and will relocate them to a hotter part of my yard. I recommend them to anyone in warmer climates, because they offer a lot of items for the southern gardener.

i highly recommend them. i placed a small order of gladiolus and lily mix. i received big bulbs, and i'm mostly impressed with their lilies, they are big, sprouting, and growing fast. one of them was shipped with a broken tip, and two gladiolus bulbs were in not so good condition. i contacted them and they send me replacement right away with a lot of extras!!! two extra lilies and many extra gladiolus. good prices, great customer services and great bulbs. i'm one happy customer. i'll, for sure, order from them again.

Glad I found them here. I would recommend them.

Ordered a variety for my hanging baskets, mostly bulbs, most doing quite well now that warmer weather has reached Chicagoland. The passion vine can be practically watched growing it is taking off so quickly!

Ordering was very easy and shipping was well done.

This is my second order and was pleased with the quality and processing time. The lillies I purchased last year are doing well. This company allows me to be able to afford the lillies that I love.

I ordred two varieties of Glads as well as some Freesia. Due to some unseasonably warm temps, I requested that my order be shipped earlier. I received a response right away with an updated shipping date. Communication with this vendor was prompt, friendly and my overall experience was very good. The bulbs arrived on schedule and were healthy and are now blooming away.

I ordered cannas from them for the first time this year, and was impressed by the generous size and excellent condition of the roots I received. There was a mistake made in my first order, but I found the company to be very easy to reach and very responsive in correcting the problem. Two thumbs up!

Placed an order on Thursday 05/15 and by Saturday 05/17 I had my bulbs, all 48 of them. Excellent service as far as I am concern. Packaging thumbs up, Quality of bulbs thumbs up.

Prices are fantastic very reasonable. Thank you!!!

I recently ordered 13 Appleblossom Flower Carpet Roses. I received only 12 & the company quickly sent out the missing 1. The bare root roses were all healthy looking "sticks" as my partner called them & with a few days were putting out new leaves. I'm looking forward to my first rose.

I'm pretty new to gardening, and decided this year to order small batches of a bunch of different plants to try from several different companies so I could learn who to deal with in the future. Of the companies I ordered from, the bulbs I received from this company were by far the biggest, healthiest, and nicest looking overall. Out of the 50 or so mixed bulbs I ordered, 3 seemed a little off to me. 2 of the 12 Ornithogalum bulbs I ordered seemed a little stale. Also, 1 of the 3 ginger lily bulbs was a little undersized when compared with the other two very large bulbs in the bag. Everything else looked great and I was extremely pleased with the purchase. I let Kathleen know in an e-mail that I was very happy overall, but also about the 3 bulbs that I felt were a little off for her own quality control purposes. I did not ask for refund or replacement of any kind. About 2 weeks later I received a box in the mail. It contained 36 Ornithogalum bulbs to replace the 2 bad ones I had received, and another bag of 3 large and healthy ginger lily bulbs to replace the one slightly undersized one. This is with no prompting or or complaining from me. I would have to say that in all of my life, this is the best customer service that I have ever encountered from any business of any kind. Feel safe trusting this company to treat you to excellent bulbs and unmatched customer service, I certainly will again in the future.
With Thanks,
Trey

I have purchased bulbs and tubers from this company 3 or 4 times over the last couple of years. Each time I've found the products to be EXCELLENT, shipping to be FAST and the prices to be quite reasonable. They also respond to emails if you have questions or concerns and do so in a TIMELY and FRIENDLY manner. I've been impressed with their products and customer service on every transaction with them and would highly recommend them to everyone.

ETG provides excellent customer service. Kathleen was kind enough to modify an existing order and ship it quickly. And although the Lily of the Valley ground cover pips are not doing as well as I'd like (only about 1/4 of the pips II planted are thriving), I have high hopes for the tuberose and freesia! - the bulbs were absolutely beautiful.

I received 2 citrus trees that were beautiful and packed extremely well. Kathleen provided customer service that is second to none.Just a great transaction. I will not hesitate to do business with this company again.

Came across this company through a Google search and decided to try them. I have never seen such large bulbs - even from the major companies that say they have the largest and best. Received order quickly and their customer service responds immediately. I normally buy over $1000 a year in bulbs,etc., and will be giving them all the business I can.

Wow! Just about sums it up.
-The plants were packaged wonderfully and so healthy looking on arrival!
-Before I knew it, my order was at my front door.
-The bulbs and tubers are the biggest and healthiest I have ever seen.
-Have a question about the plants in your ordered? Their site has such a wealth of information.

I'm very impressed, if you can't tell.
I will definately be ordering again.
Thank you Easy to Grow Bulbs!

I ordered 4 different types of Dahlias, 1 type of Begonia, 3 different Oxalis, and received Ranunculus as my adventure pack. Customer service has been excellent! I was very pleased that the company mailed these early per my request. I wanted to get them started indoors. All arrived this past Friday and were the best looking bulbs I have ever received. A couple of the Dahlias had started to sprout in their bags. I put them in pots and they seem to be doing just fine. I will update later on anything else of note.

Before my order, I emailed EasytoGrowBulbs about several different types of bulbs and if they would be well suited for my area (So. Calif) and was very happy to get a prompt and thorough reply. They really know their stuff!! When my bulbs arrived, I was shocked to see how much bigger they were than those at my local nursery. I definately recommend these guys and will buy more from them soon...JT

The first time I ordered from this company, I forgot an item and had to make a second order a few minutes later. Upon request, customer service promptly (within an hour) combined the orders so I could save shipping and sent an updated email invoice. Kathleen in Customer Service also informed me in detail about a backordered item, and gave me several options about how I wanted the B/O handled.

The order shipped the next businessday (Monday), and arrived on the East Coast by Friday. One of the carpet roses I got sprouted new baby leaves within two days! And the Priscilla gladiolus are bigger, healthier, and more impressive than anything I've bought locally in over a decade of growing glads.

I've already made another order, and look forward to continued quality service from this company.

I have just received my 4th or 5th order with this company and all I can say is they are awesome!! Kathleen in customer service is wonderful always helpful and pleasant to speak with. You definitley get your monies worth from this company. Nice healthy large tubers, corms, rhizomes and bulbs!!

Found this place online, it was the ONLY place I could find the Shamrock Plants I wanted. They have excellent service. I will be back to order in the fall. One of the items got left off my order ( which may have been my fault as I added on some bleeding hearts after the fact) So I delt with customer service twice. Not only was the product shipped out right away, but Customer service was helpful, friendly and a pleasure to deal with, in a time where getting any service seems to be rare, having great customer service is refreshing.

This was the first I ordered from this company I received great customer service My bulbs arrived as I had requested and the perennials arrived in the best condition I have received plants in from mail order companies They were large well established In perfect condition I will certainly purchase more from this company

Thank you easytogrowbulbs

I have ordered twice from this website and I have been happy both times. The shipping seemed reasonable and I got my stuff quickly.

I live in Atlanta Georgia, Zone 7.

On Nov 13, I placed my first order with Easy to Grow. I ordered two bare root hostas a royal standard and gold standard. I received them Nov 15, that was a plus, we plant lovers love when the delivery truck arrives.

I am a big, big mail order plant person, so I pretty much know what is a good deal and what is not. Well, when I received my two hostas, I almost fell over!! They were so low in price I was not expecting a whole lot. The hostas had three to four eyes each, they were like 2-3 year old plants. I was planning to pot them for now in small pots, but after receiving such large roots, I had to rummage around for a temporary pot large enough to put them in.

I recommend Easy to Grow highly, not only for their economical price, fast delivery, but for their exceptional merchandise. They have a new customer to add to their list who is very, very please and rates them A++++++.

I rate this .com on a scale of 1 to 10, a Super 10 !!! In the past 2 months I have placed 2 orders and each have arrived within a couple of days. The Bearded Iris arrived firm and plump, Extra Large, and with proper green trimmed leaves that were healthy (Not rotted out, mushy, moldy and withered/dead leaves that arrived the month before from the well known mail order company of J& # ) ...in other words easytogrowbulbs ship superb rhizomes! !!
My second order, that of Freesias arrived 2 days after my phone order was placed at 1(866) 725-5361. I was greeted by the delightful Kathleen. I had a few questions on the different kinds of bulbs that are offered by this company. She readily explained which variety of bulbs were best adaptive to my climate and yard exposures also descibed in detail the true color and scents of the each flower. By the way, the Freesias are the size of Kumquats...Extra Large, firm & unblemished.

Great selection, fair prices, and quick shipping. One of my bags of bulbs had only 9 instead of the expected/advertised 10, so I did send an email. It's not a huge deal, and overall I am still satisfied and will likely order from them again.