Comments regarding Easy to Grow Bulbs

Posted on June 25, 2010, updated April 25, 2024
Today I received my shipment of seven alstroemeria plants. After their 4 day cross country journey, they were tired and thirsty but very much alive. They had been carefully packed for shipment. After hydration and a few hours of recuperation, they now appear revived and healthy and ready to settle into my flower garden. Willow Creek also sent a bonus pack of scadoxus bulbs. I am very pleased with this company\'s service and the quality of their plants.

Last fall I ordered some freesia bulbs from this company and when they arrived they were both small and pretty papery...when you pinched the bulb there was a lot of dry husk and not much bulb. I have grown a lot of freesia and know that the bulbs should at least be firm and not swimming in their husks.
I contacted the company, sent pictures and they replied saying that you can't judge the plant by small light bulbs and to go ahead and plant them and see how they did. I did that.
This spring I sent them pictures of a lone straggling shoot from the pot, next to an order from another company which had a potful of healthy and tall green leaves, both planted at the same time. I requested a credit and got one.
Then I ordered several other small spring bulbs with the credit. Unfortunately when they arrived, they too are very small and some are no more than the husks that enclose them. I am not optimistic and I won't order from this company again.
I know that bulb size is not always indicative of plant size or health, and that some bare root plants appear positively dead when they are not. But as a seasoned gardener you come to be able to tell the difference between small weak bulbs and viable healthy ones.
Anymore I make a practice of photographing anything I order from on-line nurseries when they arrive, especially if they look stunted, damaged or weak.

Late February 2022, I ordered a bunch of flowers, tubers, and bare-root perennials, several of which needed to be planted in early spring.

Strike 1: I heard _nothing_ about my order until late May, when I was informed that one of the items would not be available, and I was refunded for that item. Apparently they had held off shipping my entire order because of this one item, and then... it wasn't available.

Strike 2: Finally, the rest of my order shipped in early June (very late for planting!) and one of the items was missing. It happened to be the one item I had placed the order for in the first place, so I was very disappointed. The other items I could have sourced elsewhere, and I had just tacked them on since I was ordering anyway. I informed EasyToGrowBulbs of the missing item, and was promptly refunded for it.

Strike 3: BUT (and this is where it gets even worse) when I pulled the other items out of their peat moss in plastic bags, they looked like they'd been languishing in a warehouse for four months, which I suppose they had. The bulbs, tubers, and bare root plants were dried out, half-rotted, or a combination of the two. They were so bad that I tossed them right in the trash and emailed customer service again, assuming it would be no problem to be reimbursed.

Strike 4: To my surprise, I was told "That's just what bare-root plants look like." So I pulled them out of the trash and sent extensive pictures documenting the terrible condition. (No, this is NOT "just what bare-root plants look like"!) I thought the customer service person (who was very pleasant and helpful the whole time, mind you) would see that this was definitely not viable stock, and I'd be reimbursed.

Strike 5: But no! I was told that I needed to plant them! They would perk up! So I dutifully pulled out pots and filled them with soil, and planted the pile of rotted and stringy roots, and shriveled corms.

I didn't bother making the intense effort of planting them in the ground around my garden. I needed to be sure where they were, so I'd know where they _weren't_ if they didn't come up. I also wanted to give them the benefit of nice potting medium, and private quarters rather than my mediocre garden soil, to give them the best possible chance of survival. If they came up, _then_ I'd plant them out around the yard.

Strike 6: (That's like two outs!) After almost a month of putting effort into trying to grow them, only one or two tiny sprouts had come up, and they looked pitiful. I contacted EasyToGrowBulbs again, and was finally refunded.

The only thing that was right about this was that I WAS finally fully refunded, but the amount of heartache, time, and effort I had to go through in this whole process was ridiculous.

This was just over a year ago, but it was such a bad experience from beginning to end that I created an account on the Dave's Garden site just to post this negative review. I will NEVER be ordering from EasyToGrowBulbs again, and I would warn others away as well.

I have been waiting for a month for my order to ship. All of the items were listed as in stock. I've reached out twice, and received form emails in response. I've done business with this company for many years, and it's been a mixed bag, but this was the last time I'll ever order from them. Hit or miss merchandise, excruciatingly slow order processing, and ineffectual customer service have finally added up to I QUIT! It's a shame.

Posted on June 19, 2020, updated April 19, 2023
Posted on March 29, 2012, updated June 19, 2020
Posted on January 25, 2012, updated March 29, 2012
I can't say enough good things about this company. I placed two sizeable orders this year, both with a little of everything, 13 different Amaryllis, 5 different Oxalis, wild tulips, some of the prepotted Amaryllis packages, and numerous other bulbs, and everything was absolutely perfect! Bulbs were huge, healthy and gorgeous. The prepacked Amaryllis would have cost me more to make with the quality baskets and pots they used. Shipped boxes are always packed as though they're shipping glass.. LOL Customer service is friendly, always keeps me informed, and shipping is prompt. The prices are great, too! This is how a company should operate. Take Note Everyone else!

I ordered Single Blue, Single Pink and Single Bi-Color freesia and each color was planted in separate pots.

Most of the Blue bulbs were viable and felt solid and healthy. However, it turned out that the flowers were not blue, nor fragrant. The buds were Purple and then Hot Neon Pink with a White throat when the flowers fully opened. They are single blooms ....just the wrong color.

None of the Pink nor the Bi-Color bulbs were viable. All of those bulbs felt like lightweight layers of crunchy bulb wrappers, with nothing inside. Therefore, two-thirds of my order was worthless.

I didn't have a good experience with this company. I spent close to $200 for ranunculus corms and they didn't ship my order for two months after it was scheduled to ship. I had to go back and forth with them for entirely too long for them to ship. I had to send them emails, call them, and message them on social media. And they still couldn't get their act together and ship the order. By the time they finally did, it was too late to plant the corms I had ordered and none of the flowers survived. Highly disappointing and a complete waste of money.

On March 8, I ordered two items: a package of Gloriosa Lily roots and a Tacca integrifolia rhizome. Even with a discount code, the total came to over $50, which was not unexpected, since Tacca is expensive and difficult to find. What I didn't expect is that they didn't ship until the end of April, and the Tacca rhizome was completely dead and shriveled like shoe leather with no trace of moisture in it, so it had been dead for quite a while.

The Gloriosas look OK, but I placed the order mainly for the Tacca and the Gloriosas were just an afterthought. I have sent them an email with photos requesting a refund; am awaiting a response.

I ordered about 13 different kinds of bulbs that were on sale (because it was late in the season) in December 2021. They came within a couple of days and all of them looked great, even the ones which had begun to sprout a little. I planted them over the next 2 weeks and they're doing really well. I've ordered from this company for at least 18 years and have always been pleased with my bulbs.

I have been ordering from Easy to Grow Bulbs since 2011, but never again. They used to send top size bulbs but this year’s order was tiny. But my major issue is that I ordered single pink and double yellow freesias, received packages that claimed to be these bulbs, but now that they have bloomed, all are purple. I reached out to Easy to Grow Bulbs and was informed it is too late for a refund. Until they bloomed, there was zero way of knowing they were incorrect. Disappointing.

Watch very carefully what you receive from them.. They will send you and invoice with your shipment and items are missing that is out of stock. They do not issue a refund unless you ask and they also want you to send them a copy of the invoice that is missing the item to verify. That is the stupidest thing. How can you not be able to verify on your end that the item is out of stock when you shipped. HORRIBLE service. has definitely gone downhill. I will need to try and find a better company next year. They stink

I ordered during prime shipping season in Oct-Nov and received my shipments right away. The amaryllis all did very well, as did the narcissus, which were the biggest bulbs I'd ever seen. I had no luck with forcing the freesia but not blaming the company as it was my first time with freesia indoors. Happy enough with the hyacinths. Due to their rapid shipping and prices, will definitely use them again this fall.

Posted on November 5, 2020, updated November 25, 2020
I DO NOT RECOMMED ordering from this company. The only reason I ordered from Easy To Grow Bulbs was for the Amaryllis belladonna bulbs, and only because Bill the Bulb passed away and his bulb farm is not currently shipping.

I requested when I ordered on August 20th that I wanted them shipped ASAP because Amaryllis belladonna are best planted in August or September in my area, not planted later like other fall bulbs such as narcissus. My request was not fulfilled and the bulbs shipped even later than their website showed they shipped other types of bulbs for my area. The website said they shipped to Amaryllis to my zone September to October and other fall bulbs October 12th. They did not ship until October 28 according to the label on the box.

My order included Amaryllis belladonna, Crocus sativus, and Triteleia. The only bulbs that look good are the Triteleia. The crocus bulbs are still firm, but all of them sprouted. However, in my opinion, the White Amaryllis belladonna are ready for the trash. The Amaryllis bulbs are soft and shriveled. They look like they have been out of the ground since July. I am particularly disappointed because the Amaryllis belladonna were really the only reason I ordered from this company. If the Amaryllis belladonna come back to life, it likely will be at least 3 or more years before they build up enough energy bloom now.

I contacted the company about the poor condition of the bulbs when the bulbs arrived, and included a photo, but the only responses I received were auto generated when I sent it, and then today generic "was it something we said" unsubscribing email confirmation (BTW, I did not unsubscribe) with a coupon for 50% off my next order by Nov. 20. I would not order from them again after their poor quality, regardless of the discount.

This company has two separate listings in garden watchdog. I hope other gardeners considering ordering bulbs read both listings for the other negative comments.

I took a chance on ordering from Easy to Grow Bulbs, and am VERY happy I did! I fell in love with the description of allium Silver Spring on the Scheepers website, but ordered the bulbs from Bluestone Perennials because it was much cheaper (and I am a fan of Bluestone). About a month ago I got a message from Bluestone they could not fill my order. Checked Scheepers, they were sold out. Tried ordering from Brent and Becky’s, who accepted my order, but then told me they were sold out. I saw them on Easy to Grow Bulbs and gave it a try, ordering 3 packages from them, mostly expecting a message that they were also sold out. Much to my surprise, I received the bulbs last week, and they look fine! All the thumbs up to Easy to Grow Bulbs for supplying the bulbs I wanted when all my usual, very reputable suppliers failed. I plan to give them more of my bulb orders in the future!

It was already a gamble for me, in Colorado, to order bulbs from a California company. When I read the Dave's Garden reviews it was even more clearly a gamble.

But I wanted madonna lily bulbs and hardy cyclamen corms so much that I gambled.

And however the lilies and cyclamens turn out for me, I want to testify to the large size and excellent condition of all nine corms of all three cyclamen species and all three madonna lily bulbs. If they don't work for me it's not the fault of Easy to Grow, but some combination of Colorado and my own stupidity. They were stunningly beautiful.

Well, I’m sad to see reports of those who had negative experiences w/ETGB. Ours was overwhelmingly positive! The tuberous begonias would knock your socks off! The blooms are huge! We’re talking in excess of 6” across in dazzling colors. We ordered cannas, all stunning & healthy. But the begonias are breathtaking. We took them (several hundred) to a local greenhouse & had them potted up late March/early April. We acknowledged risk of frost during shipment (which we had! Late April snowstorm; who’d have thought?). The vast majority did beautifully & were in full bloom when we transplanted them into the garden [they were all potted into 4.5” square pots]. The cannas have taken right off; stunning, healthy foliage & expect to have them bloom soon (they normally bloom Aug.-Oct. for us]. Anyway, I couldn’t be happier w/the results. I’ve never had or seen tuberous begonias this big or as vigorous as these. I would upload photos as proof but I’m not that tech savvy. Anyway; no complaints here. The tubers that we ordered from them are breathtaking; not exaggerating...I’ve never seen anything like them & have been in the professional horticulture trade for 40 years.

I have ordered from Easy to Grow bulbs 3 or 4 times in the past year and they have been mostly positive with some negative parts. I got 20 bareroot hosta in 2019 and they arrived and looked healthy and grew well. Most of them survived and the ones that didn't I believe died because I didn't water them enough. I bought several bareroot plants this spring and most of them did well. Two of our sulphur bleeding hearts did not come up, but the company did agree to give us a credit. (Not a refund mind you, but a credit I have to spend with them.)

Then I ordered from one of their clearance sales in May and I was disappointed when a full half of the order was cancelled without any warning. Even their confirmation email that the order had shipped didn't indicate that anything was amiss. I didn't make a big fuss because it was during coronavirus and I was happy to get any plants, but I was disappointed because I had really been looking forward to the plants they'd cancelled.

Easy to Grow Bulbs used to be a good plant company. In the last two years the quality of the plants has gone down to totally unacceptable. I just received a $ 222.00 order in a box about the 12" x 12". That says it all. I plan on contacting my credit card company and having them reimburse my credit card. These people are charletans. Don't buy anything from them.

Poor quality plants and customer service. I was sent a visibly dead peony root, and despite immediately reaching out to them by phone and email (including sending a picture), I have only had one response that dismissed my concerns, and have been given the run-around for 8 days. I know things are topsy-turvy during the pandemic, but sending out defective goods and then not attempting to remedy the situation is not acceptable.

I've had a really good experience with Easy to Grow Bulbs. I have purchased a Fig Tree, Freesias, Paperwhites, Amaryllis, Ixia, Sparaxis, and a few others. All have proven to be successful so far! I'm very excited to see my new Amaryllis bloom. Customer service has always been great, and all of my items have been as described. I will definitely purchase from them again!

Posted on November 3, 2019, updated November 3, 2019
Easy to Grow Bulbs used to be my go-to for mail ordering bulbs, but I don't think that I can order from them anymore or recommend them. I've been ordering from them since at least 2016; perhaps longer, but I don't have the email confirmations to be positive. The first issue I had was with failing freesia and ranunculus bulbs. Customer service very promptly and kindly sent me (double!) replacements. The replacement ranunculus failed as well, but that was due to poor growing conditions (unseasonably hot temperatures), no fault of the company. The freesia did come up and bloom, but was the wrong variety (single instead of double, and all orange and yellow instead of mixed - the bag did say should be double mixed). Well, no big deal, since they were free replacements! Over the next couple of years, I had a few more orders. One order included a mix of bulbs and bareroots; only about half the plants sprouted or succeeded (the bareroots were small and didn't make it, and the elephant ear never sprouted). I chalked that up to bad luck. Last year, I ordered an amaryllis that turned out to be the wrong variety when it bloomed (Dancing Queen instead of Aphrodite). They kindly refunded me when I sent pictures. This spring, I ordered several bulbs; the begonias sprouted, stalled for months, then died; the clematis plug arrived barely alive and died within a week; the canna thrived but turned out to be the wrong variety (hot orange instead of pale pink); the roselilies also thrived but were also the wrong variety (Stargazer colors instead of white with yellow throat). I didn't bother contacting customer service, as at some point, you start looking like you're just a problem customer. For this fall, I tried again on the amaryllis variety that I tried to get last year. The bulb arrived significantly smaller than I expected for a double amaryllis, and the label on the bulb said it should be 32/34 centimeters, but the one I received was only 25 cm. When I contacted customer service, I was told this year's correct size is 24/26. Well... all right. That seems small for the variety, and reviewing other companies selling the same bulb shows they're all selling a larger bulb than that, but I suppose it is what it is. Time will tell if it blooms as an Aphrodite.
I'm leaving this as a neutral review because customer service has always been unfailingly polite and pleasant, and the successful plants I have gotten from them have been wonderful (my "surprise" varieties have been pretty too, even if they weren't what I ordered). However, the roulette wheel on actual plant variety has been frustrating. I have a limited amount of money to spend on gardening and would prefer to have better odds that what I think I've planted is what will actually bloom later.

I have not ordered much from them, but I am impressed with the health of the items they sent and the way they take care of errors.

Both plants I ordered are growing extremely well. The difficulty was that the Calla Lily, once it bloomed, proved to be the wrong variety.

Trevor responded to my complaint the day after I sent it. All of the calla lilies were out of stock, so a replacement was not possible. He immediately offered store credit and then, at my request, changed it to an order for a plant of the same price that I could get in the ground this year.

I would definitely order from this company again & would recommend it to others.

Ordered spring bulbs for the first time from them this year. Bulbs all appeared to be in nice condition. They were way larger than I thought they would be. I had a couple of bulbs that didn't come up why I'm not sure and when I contacted easy to grow bulbs the immediately refunded the money back to my card for those two bulbs. With customer service like this I for sure will be ordering bulbs next year from this company.

Posted on April 24, 2019, updated May 28, 2019
Have been ordering from Easy to grow bulbs for 20 plus years. That has come to an end !!! Lately that company has been going downhill. On 4/5/2019 ordered 24 large ( as advertised) begonia bulbs. What I received was shameful, how and why they even shipped nickel size bulbs is insulting. Called and spoke to Trevor who acknowledge that others are experiencing the same. They did send a replacement order where I specifically asked if the bulbs could be inspected before shipping them... Well... another maddening experience, these are the size of a penny if that. e-mailed them pictures for what its worth. Shop elsewhere or be disappointed.

"On May 24, 2019 1:53 PM, Easy to Grow Bulbs responded with:

The first service request received by this customer was on April 5, right after the order was placed. The customer asked for the order to be shipped ASAP. We processed, packed, and shipped the order prior to the orders assigned ship date for climate zone 4 posted on our website [HYPERLINK@www.easytogrowbulbs.com] and upgraded the shipping method to Fedex 2 Day, at no charge to the customer.

On April 12th, the customer emailed us regarding the size of the begonia bulbs he received. He explained that the bulbs were small and that he wanted bigger bulbs. Trevor, our customer service rep, offered to replace them. The customer accepted, but requested that the bulbs be inspected for size prior to shipment.

Trevor and the owner of our company reviewed the bulbs and determined that the bulbs were all similar in size for the varieties the customer was not happy with (although completely viable product). To satisfy the customers request for bigger begonia bulbs, Trevor offered to replace with other varieties that were larger. The customer did not reply.

After not hearing back, our service team issued replacements on April 19th 2019 of the same varieties previously noted by the customer in hopes that twice the number of bulbs at no additional charge would make him happy.

Upon receiving the replacement order, the customer demanded a full refund and has made no efforts to return the items he has received to get a full refund.

In an effort to resolve this issue amicably we offered to extend the return period on his order and issue a full refund for a physical return of the viable product he is un-happy with. We have yet to hear back from the customer on this offer.


"

Posted on November 2, 2018, updated May 23, 2019
Posted on October 22, 2018, updated November 2, 2018
I have placed 3 orders with this company lately, and every order has an issue or few with it:
- rotten bulbs (2, 3 or even half-pack)
- instead of mix of double freesias they sent me just blue ones
- adventure pack is missing in one of the orders
- instead of 10 large bulbs of starflower they sent 6 relatively big and 4 really tiny ones.
They didn't respond to my email regarding one of the orders, so I guess I have to just let it go. Certainly, never ordering from them again, and would not recommend it to anyone. Very disappointing.

Easy to Grow Bulbs shipped multiple items incorrectly and even with photos took several “guesses” before being able to identify what plant they actually shipped. I accepted their offer for a refund, but now, weeks later, they tell me that they cannot issue a credit because too much time has passed. Fall bulbs. That came up in the spring. I was supposed to somehow know back August that the bulbs they shipped were wrong? All the work I wasted planting the bulbs – planting that will have to be repeated THIS fall – with bulbs from a reputable company – and I can’t even get my money back? Incredibly disappointed with the lack of integrity and would never recommend them to anyone.

Posted on May 20, 2008, updated April 6, 2019
I found this company searching for bulb sellers online. Having ordered bulbs from numerous companies over the years I was VERY impressed with the quality, size and condition fo the Gladiolus and Polianthes. I will continue to order from Easy to Grow Bulbs year after year.

I read the Easy to Grow Bulbs on-line catalog information and sent them a query asking about the size of the bulbs. They did not respond to the query. Despite the lack of response,I ordered several begonia bulbs and three tuberose bulbs. The begonia bulbs are very small (a little over one inch in diameter) and the tuberose bulbs look like dessicated daffodil bulbs very different from their ad: "The tuberose bulbs we sell are actually nice clumps of multiple bulbs. Plant the entire clump with 2-3" of soil above the top. Place clumps 8-10" apart." Today I sent them the above comments with my intent not to purchase from them again.

This place used to be my go to for bulbs both fall and spring. Last year I ordered and 3 months later had still not received anything. So I canceled that order. This year I thought I would try again. Ordered at the end of January, achimenes, dahlia, japanese iris and hanging begonia. A few days ago they notified me that the achimenes had a crop failure. Okay not a problem. But, the dahlia, begonia and japanese iris should have been planted last month in order to get them going before it gets hot. I mainly ordered for the achimenes, so I canceled the order. I don't want to receive bulbs that will rot in the heat during shipping after sitting around in cold storage for 6 months.

I don't know what happened between 2017 and 2018 but if you want your order in some sort of timely fashion or at all, don't depend on them.

Just received my big, fat Oxblood Lilly bulbs.Have order from these folks for years and have never gotten a single bad bulb & they have fast shipping. Have always gotten BIG, robust bulbs.

While the tulips I received were healthy-looking, they are quite small. I'm disappointed in them. I've ordered bulbs from several different companies for many years now, and these are the smallest I've ever been sent.

All my bulbs and roots arrived large and healthy. I am amazed at the large plants I now have of dahlias, four of clocks, and lilies. Not sure about the Elephant Ear (has not surfaced yet) or the Tuberoses (2 finally have appeared)I have no experience growing these last two so the verdict is out on those although I am a patient gardener. I would order again.

This company is awesome.
I bought Anemone. They are all good beautiful bulbs.
Customer service also great. I asked some questions via e-mail, they replied to me immediately even their busiest season. I didn't buy huge at all but still they treated me nice. Mr. Trevor is wonderful. I will comeback. Thank you very much.

I am absolutely ecstatic about the order I just received from Easy to Grow Bulbs. I ordered several plumeria in a few different colors and they look amazing and the packaging clearly shows that their shipping department cares about the plants. =)

I have just planted them with succulents for containers on my patio and I can't wait to see the flower buds open up into blooms!

I find it so odd that @mcsnail below was disappointed with the plumeria. Granted the there wasn't a huge rootball on these young plants, there was definitely a nice loop of roots towards the bottom of the cane.

I made sure to be especially delicate when transplanting from their growing pot into my containers so as not to break the fresh roots.

I just wanted to share my experience since it seems most online reviewers are constantly out for revenge rather than to thank and encourage the positives about a company.

I've ordered from them several times now, and I wanted to offer Trevor a shoutout for outstanding service regarding a failed item from my Spring order. One of the dahlia tubers I got was broken during transit and he happily sent me a replacement, which I greatly appreciated since I had plans for it already.

Overall I have had an exceptional experience with this company and would recommend them to new or experienced gardeners alike. They true to their guarantee, offer a quality product, and at a fair price and have excellent customer service.

5 STARS!!!!!

Posted on October 24, 2017, updated June 8, 2018
Posted on October 24, 2017, updated October 24, 2017
Posted on October 17, 2017, updated October 24, 2017
Posted on October 16, 2017, updated October 17, 2017
I really feel odd writing a negative review of Easy to Grow Bulbs and I very much hope that I will be able to change it to positive soon and that I won’t have to seek out another vendor. I’ve happily shopped with them for a long time. I’ve also recommended them to A LOT of people—who asked where I got the spectacular blooming plants that I always brought as Christmas and hostess gifts or that made my apartment so welcoming in the long Chicago winter. Shipping was always prompt and accurate. Occasionally an amaryllis would bloom red when I ordered pink—but all I had to do was send a picture of the flower-along with my invoice and an even better pink bulb would be in the mail with a friendly note. I understand that there have been some horrendous natural disasters lately. The hurricanes in Texas, the wildfires in their own state. Yet, the most recent e-mail that I got from Easy to Grow Bulbs wasn’t a report of disaster and a plea for understanding on the part of their customers—but a promotion for the sale of Fall bulbs.

I ordered around $130 worth of bulbs and some live plants on August 29. I received an e-mail that explained that some live plants would ship immediately, Fall planted bulbs would ship in mid-September, and amaryllises would ship in mid-October. Very soon afterwards I received the tillandsia I had ordered—healthy and well packaged plants. I told a friend to hold off on buying Fall planting bulbs—and I would give her a portion of the ones I ordered when I came to visit in October. On Oct. 2 I e-mailed the company and inquired about my order. I got a prompt e-mail from Rachael with a shipping confirmation and tracking number. All seemed well. However, on October 13 I clicked on the tracking number and was informed that my bulbs had been received in WAILUKU, HI on October 6. I, unfortunately, live in Chicago. I immediately sent an e-mail and received an automatic reply stating that they “are currently experiencing exceptionally high volume of emails and phone calls” and to expect a reply “typically within 24 hours”. I initially thought that the company must be experiencing something unprecedented and terrible. Massive failure of their computer system? However, in the Garden Watchdog postings I see signs that service has been rather dramatically degenerating in the last year or so. I’ve been married to a small business man for 20 years and understand something about the difficulties that can plague small businesses—how easily one person’s illness or a small mistake can turn into a crisis. Still, I have been waiting for a response considerably longer than 24 hours. I think that it is important to respond promptly to customers who have received poor service with something other than an automatic reply—even if it’s just a personal assurance that their problem is acknowledged and will be addressed.

Posted on October 9, 2017, updated May 24, 2018
I've been ordering from Easy to Grow Bulbs for over ten years and have had nothing but positive experiences. I'm an expert gardener and they have the biggest amaryllis bulbs Ive ever seen, I wouldn't get them from anywhere else. I thought I would try another company and the bulbs they sent me were whimpy and sad, I guess I learned my lesson.

I'm always impress with the kindness and thoroughness of their customer service, shout out to Dena and Rachel for your help with my cannas last spring! I'm surprised to read some of these reviews saying the customer service has gone down. I just placed a large order like I do every year, and a few of the things came a little later than expected because of hurricane Harvey in texas. I placed a quick call to Rachel, she was sympathetic and looked up my order to see when it would be shipping, it turns out it had already shipped and arrived the next day. A few reviews mentioned that their stuff was late, well yeah of course this is a devastating national tragedy their is nothing Easy to Grow Bulbs can do about it. You have to take everyone's opinion with a grain of salt I guess.

You have a customer for life over here and I tell everyone I can about your company. Thank you for the selection and bulbs you offer

Posted on April 20, 2015, updated May 15, 2018
Posted on April 5, 2015, updated April 20, 2015
Posted on March 25, 2015, updated April 5, 2015
Posted on February 15, 2015, updated March 25, 2015
Love them.

I placed an order for about 900 for lily bulbs to be shipped to MA Feb 2012. They arrived within a few days. The Casa Blanca's were packed in plastic crates in peat and were clean with very little breakage and lots of white roots! White roots! The orien-pets were gigantic. Everything thrived.

Spring of 2013 I ordered gloriosa tuners. Great quality, size and price. All grew. I also ordered begonia tubers. Huge and grew and grew quickly. I wasn't so happy with the quality of the flowers as they were inconsistent and not fully double but overall I was still happy.

I just placed an order for cannas and dahlias to be shipped as soon as possible which will be the first week of March. Ive ordered dalias from other places before and have always been disappointed with all the broken clumps. I'm hoping ETGB'S dahlias will be much better quality.

I placed my first order with this company a year ago--3 different cannas, and a dahlia. Before shipment was made I got an email advising me that one of the cannas wasn't available, and they promptly issued a refund for that. No big deal, because I realize stuff happens and companies don't always get the shipment they were expecting from their supplier.

When I received my order, the dahlia Nuit d'Ete tubers were large and firm, and they grew very well--outstanding really, and they really took off. The canna tubers--one Tropicanna and 3 Orange Chocolate--however, were very small. Since they were so small I planted them in pots on my deck so I could keep an eye on them & make sure they were well taken care of during their first year, and to prevent the chance that critters would dig them up. Not one of them sprouted.

This wasn't a huge, expensive order, so I didn't bother contacting the company--I very rarely do that with a company I've never ordered from before; instead I typically just consider the experience a lesson learned.

I considered giving this a neutral rating since I had no problems with shipping, and the dahlias did so well, But I decided to give it a negative rating because 2 of the 3 species I ordered failed to do anything, so I don't plan on ordering from this company again. They offer a nice selection, but the quality just doesn't seem to be consistent.

Posted on November 26, 2017, updated December 11, 2017
Posted on May 15, 2017, updated November 26, 2017
Posted on April 6, 2017, updated May 15, 2017
I can't speak as to the quality of the plants or bulbs yet, but it's been a frustrating experience so far. I placed an order March 1st, and received an email saying the order would be shipped March 13th. March 21st with no further word, I emailed for an update, and received a prompt response that the order would ship March 23rd. March 31st, I emailed again, asking if there would be a shipping confirmation - and received a prompt response that there would be a shipping confirmation, but with no indication of when the revised shipping date was. I responded asking for a new estimate shipping date and received no response. Recently, I emailed again, and have received no response. So now (April 6) it is five weeks after the order, three weeks after the original shipping date and two weeks after the revised shipping date and they seem to just be ignoring emails.
When I ordered, I didn't expect the company to get the order out immediately, and I can understand that spring is probably their busy season, but if a business gives estimates - or, in the case of the second email, a firm shipping date - then it should certainly make every effort to comply, or at least proactively provide updates.