Comments regarding Park Seed Company (aka Park's Gardens)

Ive bought seeds and gardening supplies from Park Seeds for over 15 years. I will continue to do so as they have consistently sent my seeds and garden supplies in a timely fashion. I ordered plants the first time this year and hope that the plants come in alive and healthy. I will let you know how they do.

I haven't ordered from Park's in more than 10 years. 10 years ago, the roses and bulbs I ordered were very nice, and appropriately priced. I've been reluctant to order perennials for the last several years, because I found the prices too high for the size of plant offered.

I have been ordering seeds and live plants from Park Seed for two years now and have always had exceptional customer service. The seeds arrive well packaged and in a timely manner. Live plants are also well packaged and come with a label so you can mark the plants. My plants that did not survive, were replaced without any problems - even when they were on sale. I am looking forward to ordering from Park Seed again this year. Thank you, Park Seed, for becoming one of my favorite mail order seed companies.

I ordered a few plants from Miller and they have done really well. The fern didn't come up in the spring, but it was too early to tell if it was dead or not. I waited until other ferns had come up to be fair about it before I notified them. I explained this to them, and even though it was a little over their 1 year guarantee, they still replaced it.

At the end of fall last year Park's was running an online end of season sale and I purchased 500 of the red and yellow Tulip bulbs they had for sale. Being a beginning bulb gardener, I was unfamiliar with the size Tulip bulbs needed to be in order to bloom. You can imagine the work that went into getting them planted... and only about two bloomed. Yes that's right 2 out of 500! I had only been reminded of this when someone on Daves asked about my Tulips and I remembered I had not left feedback so here it is. I see here that I'm not the only one that has had such a bulb experience, so I don't feel as though the fault was on my end. I certainly did everything in my power to learn all I could about getting these to be a success and I believe the problem was with the bulbs. It doesn't matter if they guarantee the price for their products... How much did it cost me in time and effort and dashed dreams of a lovely spring show only to be so disappointed? If I ever order from them again, and I would really have to be compelled, it certainly wont be bulbs. It will have to be something I can inspect immediately and return if need be.

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Dear soulgardenlove,
We are sorry to hear about the bulbs. We would love to have the opportunity to reach a resolution on this issue with you. Please contact us at 1-800-845-3369 or ereeder@parkseed.com. Thank you."

Ordered a seed starting mat and thermometer on Dec 17 thru their phone order. Person taking the order was polite, knowledgeable, etc. She told me the order would arrive in 7 to 10 working days. It arrived in 5 calendar days. Considering the volume of mail/pkg. this time of the year - I was pleased (besides it was a gift to me!) Included with the mat was a bonus daylily and 4 pkgs of seeds. I am very pleased and will order from them again.

Tried to order online, and that was a bust. But I did receive an email about my uncompleted order and responded. They responded back quickly - good customer service in my eyes!

I have ordered seeds and also just ordered a light system to grow my seeds, the seeds have a very good germination rate and so far the prices are reasonable, they ship everything promptly and they even tell you when they are going to ship it, also the company allways sends you a pamphlet explaining everything there is to know about growing from seed. I really like their company and will definetelly order from them again.

I have only ordered seeds & kits and have met with nothing but success.Tomato,sunflower, eggplants & peppers grew like mad, made me look like Luther Burbank. Oh yeah I live in Brooklyn and the plants thrived out on my fire escape. Seeds were so successful that I gave away at least 8 plants to my neighbors.

Ginger

I have purchased seeds and merchandise from Park's. All of the vegetables grew from the seeds sent (so far!) as well as the sunflower seeds. I've had no problem with the merchandise purchased. I did purchase some herb seeds here, most of them flourished, with the exception of the chives. They sent a new packet of seeds, and when those didn't grow anything, they issued a merchandise credit. A+ in my book! I have a friend who ordered a blueberry plant from them and it is thriving as well, so no complaints here.

I picked Park Seeds because I was looking for specific seeds and they had them (and had a good rating on Dave's). They had prompt and careful shipping with instructions on each package of seeds. The only thing they didn't have was pretty pictures on the packages, but if the flowers are half as pretty as they are online, I'll get over the not-having-pictures part easily.

I haven't ordered plants from Park's, which seems to be where most people are having problems with them, but I've ordered seeds a couple times from them without any problems. Speedy delivery and and large variety.

I have had NOTHING but wonderful experiences with Park's. I have ordered seeds and within days they are here! They have ALWAYS stood by their guarantee. I have had plants I have gotten from them not thrive,they have either replaced them or given me a credit. I have highly recommend ordering from this company! I order from them every year,and will continue to do so.

I have only ordered seeds from here twice when they had clearance sales, but I got all the things I ordered in one shipment, VERY quickly, usually 2-3 days after I placed the order.

I have ordered twice now from Parks. I ordered two sets of seeds, both of which were prompt. Great germination rates. One package of Black Eyed Susan Vine was short two seeds (10 seeds per package for like $3). I wrote via email, got a response the next day and had a new package of free seed in two days. I will order seeds again, but from reading other's posts, will stay clear of plants.

I have used Parks & Wayside for years. If something is wrong they fixs it and I might add they always very nice about the problem. I have a very big yard so I buy a lot of sale things and some times I have to call but they treat sale thing just like full price thing. I will always check with them befor I buy any thing from some one else.

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We have contacted jestelleoan & this issue has been resolved."

Ordered 25 strawberry plants and a rose this spring. Both arrived in good condition in mid-April. The strawberries look great and already have green fruit on them, and the rose now has buds. Very happy with the condition of the plants and the prices.

I have been dealing with Wayside Gardens and Park's Seeds for more than ten years. Both have supplied me with excellent products. If I can't get something I ordered to grow, they cheerfully replace it.

I have purchased more seed, plants and gardening products from this company over the past 30 years than all my other gardening mail orders from other companies combined.

I rely on Park's for my yearly seed ordering almost exclusively.

There has been an instance or two when the plants I ordered did not survive the transplant into my yard, but each time I either got a refund or a replacement without any hassle. Customer service also responded well to my inquiries.

I have had pretty good luck with Park and will order from them again in the future. They stand behind their products and either replace or give credit when necessary. I've ordered a lot of roses from them and on the whole they've done well. I got a few mislabeled roses, but they were promptly replaced.

I've ordered from Park Seed for over a decade. I always get seed in time for their season and have no problems with germination.

I got a few vines form parks this year they got to me in great shape they look very healthy.
I also got a few packs of seeds from parks all were in good shape.
I am happy with my purchase and the way they were shipped I will buy from them again.
Robbie

I ordered seeds from Parks three times this year. (Feb-Mar-Apr 2005). The seeds received were of execellent quality and sprouted even more quickly than the suggested timeframes. I had received an incorrect email offer and responded to the company that I wasn't able to order on the email offer. They appoligized for the problem and made me a special deal on my next order of seeds. I have always received my seeds within 2 weeks of my order and I think they are an excellent company.

My order for philadelphus Innocence arrived this morning in very good shape. I was supposed to recieve 3 free echinacea doubledecker also but only 2 were in the box. I called and talked to a very pleasant customer rep and my 3rd plant is on its way. BB

In June 2004 I ordered perennials and asparagus roots from Parks, encouraged by the extremely low sale prices they were offering. The box arrived soon after, and I was pleased with the way the plants were packaged for shipping. All were in satisfactory condition and were soon thriving in my garden, all save the asparagus roots. They were shriveled and seemed dead, and though I planted them right away, never showed a sign of life. I tested Park's one year guarantee by waiting until now, April 2005, to let them know about the asparagus, and received a prompt email reply that they will gladly replace them. All of the perennials that came in that order survived my zone 3 winter with flying colors and look great. I'm impressed with both the product and service of Park's, and look forward to doing business with them in the future.

I picked up the remainder of my order from the post office yesterday. The caladium collection(5each of 11 varieties)was a great value($0.89 ea)and the tubers are all large with multiple eyes. The callas look great and the variegated honeysuckle, although badly wilted, has perked up with some TLC and looks like it will be fine. I will certainly order seeds and bulbs again, but may think twice before ordering plants; would like to see them improve plant packaging. All in all, I'm very pleased.

I was thrilled with my recent order with this company. I ordered variegated mock orange, variegated honeysuckle and a variegated sedum (detect a theme w/me?! lol), with the standard cheapie shipping of 3.95'ish. I figured, "We'll see?"

My order was shipped right away, arrived in three days (like expensive shipping f/other companies) and all plants are great! The mock orange already has buds popping, the honeysuckle is a healthy little plant that has added new growth, and the sedum was tiny, yet already has new growth and I'm satisfied.

I will absolutely buy from Park again, and I recommend them to anyone trying to navigate the barrage of mail order plant companies that arrive in the mailbox!

I have been buying seeds and plants from Park's for many years. Their selection is excellent and their prices reasonable, but what I like best about them is their customer service. On the rare occasions when something went wrong with a purchase, they responded promptly, courteously, and fairly. I am very impressed with Park's, especially since it's not a "specialty" company. They manage a lot of different inventory and I think they do a super job! Also, their "end of the season" yearly sale is incredible - I usually wait to purchase plants from them until then and the bargains are well worth it, since I still have two months or so to plant before my season ends.

I just received my first order from Park Seeds. It was a mixture of seeds and plants, about 30 line items in all. Only one plant was put on backorder. The plants received look real good. The soil was still moist. They wrap straw around the tops for mulch and secure it with a rubber band. That probably helps. No complaints at all on this $200 order.

I ordered Begonia Non-Stop mix seeds but the germination was very poor (just 4 seedlings out of 50+ seeds). So I sent them a message about my frustration and they sent me a replacement though I was a very small customer. I liked their attitude so I will keep buying stuff from them.

I ordered seed this year from Parks as I often have in year's past. The order was received in a timely manner and was correct. My experience with this company has always been seeds and always been positive.

I have been ordering from Park Seed for years. I have confidence in Park Seed because I know that if anything does go wrong all I have to do is call them up and they will fix it immediately.

This week I received some calla lily bulbs. All were in excellent condition.

I have been a long time customer of Park Seed and have always been very satisfied. I ordered Pink Impression tulip bulbs form Park's this year and am very happy with the results. Park's sent my bulbs early as I requested. I need to prechill tulip bulbs in my area so early delivery is a must. The tulips have all finished blooming and the show was magnificent. Thank you Park Seed Co.

I've been ordering on and off from Park's for years. Decent selection for a generalist operation. Though I've bought some live plant material, I judge them mostly on their seeds. Quality is generally very good, and their customer service is excellent.

ordered an aesculus x carnea "Briotti" from parks last year. , but it didnt survive . unfortunately our hard drive on our computer and all our records for that year did not survive either. i emailed parks and they researched my order and credited me for the price of the tree as they did not have a replacement in stock. I would have much rather had a new tree but i was very pleased with their service and their warranty. i will definitely order from them again.

I ordered seeds several weeks ago and the order came within days. They have all successfully germinated. I also liked that many of them were pelleted making them easier to plant.

I ordered several packs of seed. They arrived fairly quickly and with good information. I'd say my experience was positive except that the lisianthus seeds I ordered were supposed to have 50 seeds in the packet, pelleted. The pack had about 10, and the rest were pulverized. I'm waiting to see if the 10 germinate before I contact the company requesting a new pack...

I have ordered from Park Seeds for years. Their customer service is great. I ordered from the web, but my code didn't work when I submitted. I called immediately and Chris in customer service answered and made sure I received my discount and free seeds. They have always been dependable. Can't wait for my new strawberry plants in the spring!

I have dealt with Park Seed for years and have had nothing but great experiences all the way around. My Dad has used them for many more years and also loves them. My experience this year was no different with the usual fast service. My order only took one week to arrive except for a heating mat which is on the way. This is a top notch company with quality products. If there is ever a problem with anything, THEY WILL CORRECT IT. I feel confident when I recommend Park Seed to my friends and fellow gardeners. I have purchased mostly seeds from them but have had equal success with their plants.

I have nothing but good to say about Park's. In 2004 they had a huge overstock rose sale. I had already ordered 3 superb roses from Jackson & Perkins (wonderful plants also) but went ahead and ordered 10 more from Parks at rock bottom prices. Some were backordered and then cancelled but those that I did receive were extremely healthy, great root systems and well packed. Almost all of them bloomed the first year - prolifically and sent out a lot of new growth.

Because it was an overstock sale I did expect that there would be those that I ordered that I would not get - so I had no expectations there and they stated in the sale that you had to order right away or they could not guarantee that you'd get what you ordered. Fair, I'd say.

I haven't ordered seed from them but have from their company 'The Cook's Garden' and was very very impressed with their selection and with the HIGH germination rate from the seed. Resulting plants were healthy and stocky.

I'd give them a 5 star (on a 5 rating scale) if we had that kind of rating system.