Comments regarding Park Seed Company (aka Park's Gardens)

After reading the complaints here I made sure to call their customer service and make sure what I had orderred was in stock - for the prices they charge on their sale items it makes making that ONE phone call worth the effort.

Their shipping was comparatively fast (I've orderred from 5 or 6 places this year), but don't bother with the 2 day FedEx shipping (unless you're getting it for free). Just because FedEx sends it in two days doesn't mean you will get it two days after orderring. You should still expect to wait a week and a half at least. Still not as slow as about half of the places I orderred from.

The CS lady I talked to was pleasant. She even asked me if I knew that the items I orderred were on sale (of COURSE I did...that's why I orderred! :-D ).

All in all a good experience. Packaged well and things look healthy. The asparagus I orderred was still cold when I took it out of the box - I have NO idea how they managed that one.

Ordered 4 varieties of seeds (plants couldn't be shipped to Canada, sadly). All four varieties are thriving, particularly the Rudbeckia Green Wizard, (which looked so cool in the picture I HAD to have it). Quite unique varieties at a reasonable price, and the wait wasn't even that long for international shipping. And just looking at my original invoice, I noticed somthing I hadn't before; they list the country of origin for the seed varieties. Rather cool if you want to look like a smarty know-it-all to your neighbors.
Even though I wouldn't be able to order their plants due to cross border restrictions, I still enjoy the weekly emails; they have quite a number of interesting ideas that I can incorporate into my yard.

I ordered both seeds and plants from Park Seed Company. The seeds germinated beautifully and the plants arrived a few days ago. The plants look to be in great shape, and the Million Bells assortment has nice blooms starting. I am very happy with my purchases.

I have contacted them with questions on a few occasions. Contacting them via telephone seems to be more productive and more personal than emailing. When I emailed, I got annoying auto-responses saying they would get back to me within 48 hours and when the answers came, I was irritated that it seemed like they hadn't read my question correctly. In addition, the responses seemed very generic (you can also see that here in responses to complaints). I am pleased with Park's telephone customer service but not their email service.

Had I read all these reviews before I ordered (I am a new member here), I would have avoided Park Seed like the plague. Maybe I got lucky with my small orders or maybe they are not so bad after all because, so far, I am content. In any case, Park Seed should consider cleaning up their image and business processes.

I ordered several seed packets for a new vegetable garden this year, as well as some live strawberry, blueberry and rose of sharon plants. Overall I was quite pleased. I ordered based on ParkSeed's participation in Upromise College Savings program, and for a special offer making their otherwise high-ish pricing very competitive. Most of my seeds and seed starting equipment shipped promptly. My live plant matter arrived quite quickly. One seed packet is still MIA - out of stock. I have to say though, my cc was not charged for anything until it actually shipped. Communication was good - notices for each shipment were received, however no communication about my Eureka Cucumber seeds that are still MIA. All my live plants arrived in great condition, and are thriving.

I've bought seeds and plants from Park Seeds for years, and never had any of the problems mentioned by others. (I must be living right...)

Bought a boatload of seeds from them again this year - coreopsis, heuchera, balloon flowers, salvia - and everything's germinated and ready to go into the garden (if it ever stops raining and warms up).

Bought some daylilies and a peony. Daylilies are in and look good - no sign of the peony yet...

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I am happy to hear that you enjoyed our products so much.

We would love to forward your compliments; if you would send us your order information, we can let the appropriate department know that their efforts were recognized and appreciated. Please email me your zip code, last name, and order number.

Jay Johnson
Customer Contact Department
e-mail:JJohnson@parkseed.com"

Before discovering this great website I placed an order with Park Seed and to be quite honest I totally regret placing the order after reading so many bad experiences.

So far I am not sure if I should say I've been lucky or there is improvement on their services after so many complaints. I am going to keep my experience as Neutral until all items are received but quite honestly I am happy with the seeds and speedy shipment.

The seeds came in right away and have not started on too many of them yet.

Seeds: Ordered 04/28 Received 05/02

Achillea Cerise Queen.......too early to tell
Blanket Flower Arizona......too early to tell
Balloon Flower Astra B
Blue Stokes Aster ............. Began sprouting 05/05
Cucumber Pearl
Chives
Clematis Radar Love..........too early to tell
Mother of Thyme
Corn Sweet Riser
Okra Burgundy

Plants: Ordered 4/28- Shipped 05/06- Not received yet.

1. LONICERA SEROTINA FLORIDA
2. CLEMATIS WILL GOODWIN
3. CLEMATIS AMANDA MARIE
4. CLEMATIS RAMONA

Shipping is kind of steep but you can't have it all. Their prices are very reasonable and they run a lot of great sales. Well, I truly hope I can return and edit my experience as a positve one very soon.

"

I am happy to hear that you enjoyed our products so much.

We would love to forward your compliments; if you would send us your order information, we can let the appropriate department know that their efforts were recognized and appreciated. Please email me your zip code, last name, and order number.

Jay Johnson
Customer Contact Department
e-mail:JJohnson@parkseed.com"

Hello, this is my first time ordering from Parks. I ordered qty.3 of the Rainbow Candy daylily which I received at the proper time for planting up here in God's country Minnesota. I have planted and can't wait to see the results. My order was packed and shipped perfectly and I have every confidence that they will turnout like their picture. If so I know I will order again.

I purchased quite a few plants from Park last year after we bought our first house. The results were excellent, with the exception of a couple of daffodils and iris that didn't survive the winter. They promptly replaced those plants. I would buy from them again.

For the price I pay for plants from this company, I am free to experiment and give things a try. As a new but enthusiastic gardener, I really appreciate that. I understand that I'm not buying premium stuff, but they do a nice job packaging the small plants they give you. As long as they stand behind the plants that don't flourish I'm very comfortable giving them my business.

I was surprised at the size and quality of the pomegranate tree they sent. It looked like it had died back a little but I just cut off the small dead stems and the new young leaves looked great. They also shipped it in a reasonable time and it was secured in the box well so no shipping damage.

I ordered 20 seed packets from Parks in early March. 16 were shipped that week; I was only charged for what was shipped. The backordered items were shipped the following week and I was not charged until they shipped.

The seeds themselves all have germinated quite well and I am impressed with the vigor of the seedlings thus far. I have no complaints about the products I received. Great seeds and a great price - Thanks, Parks.

The seeds i never had problems with but i wanted to wait to rate them on the basket of berries i ordered for spring shipping. Well everything arrived packeged well and alive... pheww, the blackberries and raspberries had buds breaking, every single strawberry now has big leaves, the blueberry came rootbound but was very big, the only problem i had was they came a month later than advertise to my zone, but received an email a couple days before arrival

Ordered 2 packets of flower seed from their website early a.m. on 3/17/08 and received them on 3/22/08. They sent an email to tell me when the seed was mailed.

YOU MUST DIRECT YOUR PROBLEMS TO BILL, HE IS THE MAN, HE GOT ME A $250 REFUND IMMEDIATELY UPON COMPLAINING OF MY PLANTS THAT DIDN'T GROW RIGHT, THE JAY JOHNSON GUY IS A LITTLE PUPPET, THE BILL CAT CAN MAKE THINGS HAPPEN

I have been getting emails and catalogs from Parks and Wayside for about a year now. I was a little hesitant to order from them because of their lower rating on GWD, but decided to give them a try because they had the two types of clematis I was looking for, and at a great price. When placing my order (the first week of March), I also found an English rose that I thought I should try as well. The clematis both arrived about a week later, and the rose came about two weeks later than that (this week).

I received a shipping notification email only for the rose, which listed both packages' tracking numbers, but they were linked incorrectly to USPS. When I emailed Parks' to inquire about finding a correct tracking link, they sent the auto reply immediately, and then personally emailed me back with an apology and new link to FedEx within a couple of hours. I was impressed with the quick response!

Anyway, both clematis look great and have already put on several inches within just a couple of weeks. I'd never ordered a bareroot rose through the mail before, so I was kind of surprised that the roots weren't wrapped, but I followed the directions of unpacking it and soaked it overnight, and now it's already showing signs that it's beginning to break dormancy. I'm getting it in the ground this weekend, and can't wait to see it bloom!

I was impressed with the quality of the plants I received, the quick shipping and great packing, the timely and friendly response to my inquiries, and the great prices (the lowest I've found for what I bought). I'd recommend giving them a try.

I couldn't believe the negative reviews about Park Seed! I have used them for several years and have had very positive experiences with their seeds. I will never raise seeds again with out their wonderful BioDome! I have been getting the seed to germinate in about 5 days and have had a 96% germination rate or higher. No experience with their plants though..

I ordered a half dozen packets of seeds of their website February 2008. The order was shipped quickly and the seeds are germinating beautifully.

I only ordered three packages of seeds from Park. I received the first seed package within one week and was told that the other two items were back ordered. I received the remainder within 9 days of my original order. I did find their prices to be a little higher than others, however, I am happy with my overall experience with them.

We appreciate being beginners ,that Park Seeds gave a little info book how to germinate and plant our seeds, and the useful info on the packets. We also liked the catalogue, today is a tuff business environment online and people demand so much. We are very satisfied with our order we recieved within one week, and will recommend Park Seed Co. to all who ask us, Thank you for the great service. We live in another state that Park Seed Co is located and are retired . Keep up the good work and handling Organic products.

I ordered a dozen different seeds which arrived within a week and were of good quality. The purple millet seeds germinated in 3 days! I would not hesitate to purchase seeds from them again next year and possibly more this year because they arrived so quickly.

I recently placed my first order with Park Seed, and everything except for 2 items arrived packed well and in a timely fashion. The other items were not available and I have received one, but not yet the other. I would recomend the company. I feel the seeds are a decent price. I got their bio-dome seed starter, and I have not had the mold problem I had with other seed starter kits and peat pots.

I have been a customer of Park seed for years, with mixed results. Last fall they sent out a newsletter with a daylily I wanted on sale for buy-one-get-one-free. I ordered it that very day, and a few other items. Five days later I got an email with my order status, and the daylilies, which were by far the most expensive things on my order, were marked as unavailable. (Why would they put something on sale if they were already out of it???) They refunded the cost of the daylilies, but still charged the full shipping for the order. I emailed them about it, and they replied that $3 would be credited towards my next purchase. (but I know that the portion of the s/h that I was charged for the two plants was more than $3. I was charged almost $12 s/h, and the only other things on the order were two seed packages and two bulbs). So a month later I decided to use the $3 towards a new order. They charged me the full order, but when they shipped them, they had left out a set of three rosebushes. When I emailed them, I was told that they "had not yet been released" and would be sent soon. A month later I emailed them again, and this time was told that they were unavailable, but could be sent in the spring. I wonder at what point were they going to let me know that? (and again, why put something on clearance sale that you don't even physically have???) When I emailed them to ask for an estimate on when they would have the roses (which I had already paid for!) I was told rather curtly that spring shipping begins sometime in March. Did not answer my question. They gave me the option of getting a refund instead of the roses, but I really wanted them so I decided to wait. Still waiting, but rather annoyed.

On the other hand, I have been very satisfied with the quality of most of the plants that actually did arrive. They were healthy, good sized plants that had been carefully packaged. Because of that, I will keep ordering from them.

Recently placed 2 orders for seed and Bio-Domes. Everything was expertly packed and arrived timely and in great condition. Customer Service was great also....

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We appreciate you taking the time to let us know how pleased your are with your experience at Park Seed. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products and offering the best service possible. Again, thank you for sharing your thoughts!

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]
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I recently ordered about 10 packs of seeds from Park's and am completely satisfied with my order. Nothing was missing and the shipping was timely! We will see how germination goes.

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We appreciate you taking the time to let us know how pleased your are with your seed order and I hope they perform well for you. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products and offering the best service possible. Again, thank you for sharing your thoughts!

Happy Gardening!
Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]
"

Re: Order #4990011

I recently placed orders with three different seed/supply mail order companies (one of which is in the top 30 on this site) for the upcoming seed starting season. Park is the only one that regularly communicated with e-mails. Not to mention they are the first order I received. Everything is as it should be, there are only two backordered items out of 30, and I am more than satisfied at this point with my dealings with this mail-order company. I will add more feedback as I see how my planting season goes but so far, so good.

"

We appreciate you taking the time to let us know how pleased your are with your seed order and I hope they perform well for you. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products and offering the best service possible. Again, thank you for sharing your thoughts!

Happy Gardening!
Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]

"

I've been ordering from this company for several years, and will continue to do so. Many of the complaints that I'm reading here seem to be petty. People complaining that their seeds were sold out? It's a big company with a lot of customers -- it happens. People complaining that their orders were shipped in separate containers at different times? I'm glad the company goes ahead and sends me what is ready to ship now, and then sends the rest of it as soon as it becomes available, rather than holding it to ship all at one time. I can understand the complaints about receiving dead plants, but the company is very willing and quick to send replacements or offer refunds. I've been very pleased with the quality of seeds I have received from Park's over the years, and continue to be impressed by their attempt to provide excellent customer service. Mail-order isn't the easiest business, and it's hard to please everyone all the time, but I think Park's is a quality company. I look forward to ordering from them many more times in the future, and I will continue to recommend them to friends.

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We appreciate you taking the time to let us know how pleased your are with your past orders and our customer service. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products and offering the best service possible. Again, thank you for sharing your thoughts!

Happy Gardening!
Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]


"

Despite the inconsistent ratings, I took a chance and ordered some Hellebore Double Queen plants. Each plant was packaged carefully. I was pleasantly surprised to see intricate root systems and multiple, developed eyes on such small plants. I received numerous emails regarding the status of my order without any problems. It was a simple transaction. No complaints on my end. I will order again from them.

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I am happy to hear that you enjoyed the Hellebore Double Queen so much and hope that they continue to do well in your garden .

We would love to forward your compliments; if you would send us your order information, we can let the appropriate department know that their efforts were recognized and appreciated. Please email me your zip code, last name, and order number.

Happy Gardening!
Jay Johnson
Customer Contact Department
e-mail:JJohnson@parkseed.com

Dear SNB_LArrowhead,

We appreciate you taking the time to let us know how pleased your are with your order/product. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products and offering the best service possible. Again, thank you for sharing your thoughts!

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]"

I have bought lots of plants, seeds and a book and more of their items, I 'm always so happy with all the plants and seeds, the last 3 plants were very small and died, I called them and they had send me by next day (free) 3 other bigger plants and they are doing well so far. Thanks Parker seeds, you are one of my favorites and I always buy from you. Thanks again.

"

I am happy to hear that you enjoyed our products and customer service so much. Loyal customers like you make our job so much more enjoyable!

We would love to forward your compliments; if you would send us your order information, we can let the appropriate department know that their efforts were recognized and appreciated. Please email me your zip code, last name, and order number.

Happy Gardening!
Jay Johnson
Customer Contact Department
e-mail:JJohnson@parkseed.com
"

I'm surprised at all the negative comments about Parks as I've never had a problem ordering or receiving tomato seeds. Their auto-email responses to customer complaints are comical, I must admit ... rather robotic.
I like a more human touch.

I'm glad someone got on their case about declaring seed count in the tomato packets. That was my only beef with their online catalog. I just browsed it Friday and found some discount seed to stash for next spring. Popped in an order and got an immediate response enumerating my requests and giving the total along with a tracking number and a projected date of delivery.

Anyone wanting a really good hybrid red slicer should check out Glory and nab a packet while they're on sale. I'm not promoting Parks with that comment ... you can get Glory at TGS and a few other tomato seed specialty vendors. But all in all I've found Parks online ordering, delivery, and customer service (as well as their hardcopy direct ordering by post) to be about the same as TGS, Victory, Stokes and Totally Tomatoes. Burpee is the one that was a bit tardy and rather lackadasical about responding to emails.

pr

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I am happy to hear that our tomato seeds have done so well in your garden and I hope they continue to do so. We strive to make online ordering as easy and convenient as possible and count on your feedback to make that happen.

We would love to forward your compliments; if you would send us your order information, we can let the appropriate department know that their efforts were recognized and appreciated. Please email me your zip code, last name, and order number.

Happy Gardening!
Jay Johnson
Customer Contact Department
e-mail:JJohnson@parkseed.com
"

I have ordered from Park Seed for years. I just ordered 3 times in the last month. Orders have arrived in good time. I ordered strawberries this last spring and was amazed at the size of the plants. I live in Oklahoma and find the plants and seeds do well in my climate. Have recommended this company to several gardening friends.

I placed and order in August for early September shipping. The ordered has just arrived.Consisted of ASCLEPIAS GAY BUTTERFLIES, ECHINACEA SUNDOWN,and DIANTHUS.The tops of plants are rotted from being soaking wet and sealed with styrofoam peanuts. Remove them from containers and there are barely any root system and what there were are thin and straggley. Very disappointed after this long wait.I immediately wrote to the company and am now awaiting their reply.

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I have reviewed your above posting and I am seeking the opportunity to address this matter. Unfortunately, the information contained within was not sufficient to locate your order in our database. In order to rectify the problem I must request that you e-mail us with your billing information, including zip code and order number if available.

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]

I am concerned that I have not yet resolved the issue at hand and would like an opportunity to do so; however, I have not yet received a reply from you concerning this matter. Please contact us at your earliest convenience. Customer satisfaction is very important to us.

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]

I did not receive the above mentioned email that you sent on 10/03/07. Please re-send it at your earliest convenience and I will be more than happy to help resolve the issue.

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]
"

This year I became a customer with Park Seed and I never had a problem with my order. I ordered over a hundred dollars worth of calla lillies, bareroot roses, snapdragons and a couple of other flowers. I was very pleased with my order. The man i spoke with at Park Seed was very helpful on the growing conditions of each of my plants and how long I could wait to plant them bc I couldn't get them in the ground right away. I thought that the prices were fair and that i recieved great service from the company. My family has dealt with Park Seed for as long as I can remember and they're still customers to this very day. Thanks for running such a great company. I can't understand how people have such big issues, most of them seem to be minor mistakes blown out of proportion.

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I am happy to hear that you enjoyed our products and services so much. It is great to see that our staff Horticulturist was able to help with all of your inquiries. Thank you for taking the time to let us know.

We would love to forward your compliments; if you would send us your order information, we can let the appropriate department know that their efforts were recognized and appreciated. Please email me your zip code, last name, and order number.

Jay Johnson
Customer Contact Department
e-mail:JJohnson@parkseed.com"

This is the First and Last time I will ever order from this company. I ordered some seed packs and all seem reasonably priced with the exception of one type of tomato (I won't say it's name because I refust to promote it here) which cost 6.95 per pack. I checked to see the number of seeds per pack, but didn't see it listed on their site, so I assumed it would be 20-30 seeds like their other seed packages. I decided to purchase two packages for 13.90 and can you imagine my surprise when my package showed up today and the 2 seed packs contained only TEN seeds per package!!!!!!! Almost 14.00 for 20 lousy seeds??? This company is shady, sneaky and dishonest by not openly posting the severely limited number of seeds you get in this particular seed package for 6.95!!!!!!!!! Their site claims their are a limited number of these seeds, but who gives a crap, this is the biggest embarresment I have faced to date purchasing seeds from any on line company. Stay far away from this place. If their ratings aren't enough to scare you off, then please don't end up getting suckered like me. Imagine all the seeds you can get ANYWHERE else but Parks for 14.00 and then go there!!!!

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I have reviewed your above posting and I am seeking the opportunity to address this matter. Unfortunately, the information contained within was not sufficient to locate your order in our database. In order to rectify the problem I must request that you e-mail us with your billing information, including zip code and order number if available.

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]"

Last fall I bought 3 Japanese Willow Flamingo and an Avant-Garde Clematis. When my order arrived there was no avant-garde clematis with my order. I emailed and they claimed it had been mailed in a seperate box, but I never did receive it. They did say they would replace in spring. I did receive my replacement clematis in very late spring. It was sent bare root, but looked more like a dried up dead root. I planted it and it never did anything. So it was a dried up dead root.

None of the 3 willows survived either, but that was not Park seed's fault. They were very small when they arrived. They all came up in spring and then we got a very late frost. Within a month they were all dead.

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I have reviewed your above posting and I am seeking the opportunity to address this matter. Unfortunately, the information contained within was not sufficient to locate your order in our database. In order to rectify the problem, I must request that you e-mail us with your billing information, including zip code and order number if available.

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]

I am concerned that I have not yet resolved the issue at hand and would like an opportunity to do so; however, I did not receive the email you referenced concerning this matter. Please contact us at your earliest convenience. Customer satisfaction is very important to us.

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]"

Hmm. Well all I can do is go with my experience with this company which has been all good. When necessary, I have had very good customer service (I usually do this via email) even on very small orders and so far all plants have arrived in great condition. I even went into last year's records of my orders and may I say that all the plants I ordered from Parks in 2006 are alive and well and thriving in my Z5 garden.

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Thank you for the comment. That is wonderful!"

Park Seed is quite good at sending seeds on time and their seeds are of superior quality. Their plants seem to be inferior quality. They stand behind them but who needs credit everywhere? That is not what i am looking for in good plants.
My biggest beef is that they probably ought to get out of the retail business.........because they don't follow up on orders where it involves supplies. I called the week before July 4th asking in particular for 10 perma nest trays that I need to be able to go out of town. I have had to delay my trip all month (even though I have called them twice about the order).........here is I sit without being able to wick my plants to get out of town.............I think I am ready to give up on them..................

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I have located your order and I am in the process of reviewing your information. I would like you to know that I will be contacting you via e-mail shortly. We will make every effort to resolve this issue.

Jay Johnson
Customer Contact Representative
JJohnson@parkseed.com

Thank you so much for the update."

I have ordered a lot of seed for both unusual and ordinary plants from this company and my experience has been very positive. My orders were shipped promptly and the seeds have germinated well. I will definitely keep this company in mind for any future needs I have.

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It's great to hear of your satisfaction regarding our service and products. We look forward to serving you in the future!"

I've had nothing but success with this company. I took advantage of their recent sales (June 07) and ordered about 15 items. 3 items arrived dead, but I blame DHL. DHL tracking showed the package arrive at their warehouse near my home on a Thurs, and not get delivered until the following Tues.

Based on the fair amount of negative comments, I was expecting a problem with customer service. I called the 800 number and was speaking to a live person in less than 30 seconds. She suggested a credit instead of shipping replacement plants in the mid-summer. She applied the credit to my card, and the whole call took about a minute.

The prices were great (on sale), the plants were healthy, and the customer service was top notch. I can't understand all the negatives???

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Thank you for the comment. While I am sorry to learn that three of your plants arrived dead, it is great to hear that the problem was rectified. I am glad that your other plants arrived healthy!"

I ordered a few plants from Park Seed early February 2007 and finally called the company in May to find out the status of my order. Since all my other orders from other companies had shipped. They said that it would not ship until August. My credit card had already been charged back in February and I was expecting the plants to ship for spring planting not August. I am very disappointed with this company.

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I have reviewed your above posting and I am seeking the opportunity to address this matter. Unfortunately, the information contained within was not sufficient to locate your order in our database. In order to rectify the problem, I must request that you e-mail us with your billing information, including zip code and order number if available.

Jay Johnson
Customer Contact Representative
JJohnson@parkseed.com"

Park was my main seed (and seed starting paraphernalia) supplier a long time ago and I had been perfectly happy with them, so I was a little surprised at what seemed to be several negative experiences listed here. I had never purchased live plants, though, which I imagine would be fertile ground (no pun intended) for dissatisfaction. I was attracted by their $1 seed sale recently, though, and seeing some plants I was interested in, thought I would take a chance and hope for the best. I had a very good experience and wanted to share it. I ordered several packets of seeds, some for as little as $.85, a blueberry bush selection, and 4 live plants. All of the seeds arrived within about 5 days from ordering. The plants (less one backordered bareroot plant) arrived the next day. The plants were in very good condition. The blueberry bushes are of a very good size (compared to what I have received from other companies), and quite robust looking. One of the potted plants had a few yellow leaves, but was quite bushy and should be fine. My only quibble would be the price ($11.65) for a Campanula "Samantha" in what was supposed to be a 3-inch pot. The pot is 2 and-a-half inches, which doesn't seem like a big difference until you compare it to a real 3-inch pot, and the plant is quite small, though apparently healthy. I also wonder about the "charge upon order" policy, as every merchant I've ever dealt with on the web (many) does not charge until the order is shipped. If they ship timely, though, which they did in this case, that doesn't really matter to me. All-in-all, I am quite satisfied and will order from Park's again.

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I am happy to hear that you were satisfied with your order.

Jay Johnson
Customer Contact Representative
[e-mail:JJohnson@parkseed.com]"