Comments regarding Direct Gardening
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Positive | muffinduncan (1 review) | On May 19, 2011, muffinduncan Catonsville, MD wrote: I ordered from Direct Gardening before I stumbled on this website. I, of course, became very nervous after reading the reviews. I placed my first order in late April and received my plants, which were healthy and what I expected, two weeks later. I am now waiting for my second order which was place May 4th. |
Positive | lalvarad (3 reviews) | On May 16, 2011, lalvarad wrote: I ordered from this company before reading reviews here. I ordered 3 rose trees, 1 that I could not find on other sites. a really dark red one. In any case I emailed them after 2 weeks of not recieving my order and I was told that it was in processing. I decided not to bother with getting more information and it eventually arrived between 3-4 weeks. The packaging was basically the rose trees in a bag. Because of this several branches were broken. They appeared moldy, but I sprayed them with 2 antifungal sprays. 2 of the rose tress started giving off new growth in 1 week and now have buds. The last one finally started giving off new growth a couple of days ago. I rate it as positive because in the end the rose trees are growing. |
Positive | dread_gazebo (1 review) | On May 10, 2011, dread_gazebo Oxford, OH (Zone 6a) wrote: Posted on March 13, 2011, updated May 10, 2011 On May 10th, 2011, dread_gazebo added the following: I ordered again early spring. All the Privet Hedge came in looking good (there were even a few extra besides the forty we paid for) and all are leafing out now. Of the three roses I purchased, one of them looked really rough and I thought it must be dead. I planted it anyway and although it took a little longer than the other two, it is now covered in leaves. I've never tried to cancel an order once I placed it, so maybe that's why I haven't had any bad experience with this company. Be sure to keep the original shipping label if you want to have an easier time invoking the "One Year Guarantee". I still say - Great value if you've got more time than money! |
Positive | mammoth435 (1 review) | On Apr 28, 2011, mammoth435 Washington, UT wrote: I ordered the four seasons garden for 40.00 and a bunch of butterfly bushes, hydrangea trees, hydrangea bush, and a few odds and end plants which totaled about 75.00. I was aware of all of the negative comments, but I ordered anyway. I figured the prices were so good, that even if I only had half of the plants grew then I'd be even with my local nursery prices. So far two weeks in, just about every plant they sent, although bare root and looking dead, has started to grow. The plants are a lot smaller than I expected, but hey for the price if they live, I got a great deal. It took awhile to get my shipment, but I knew that it would take some time as posted on their website. Anyway, if you want big healthy looking plants, go to your local nursery. If you want cheap plants that will grow, go ahead and try them out. My advice is to not expect too much. You get what you pay for. |
Positive | rayoflight97 (2 reviews) | On Apr 27, 2011, rayoflight97 Eutawville, SC wrote: Posted on April 1, 2011, updated April 27, 2011 On April 27th, 2011, rayoflight97 added the following: Direct Gardening has been wonderful. The first part of my order was great. I got the second part (my dwarf trees) on April 22nd. I was satisfied with their shipping time. I opened the package. The banana plant was a little dilapidated, but I'm sure it will recover. My dwarf lemon and lime trees were in near perfect condition. They said that the papaya was a crop failure, so they sent me two pineapple plants instead (I actually liked that better than the idea of getting the papaya plant). They were in near perfect condition except for the fact that they accidentally stapled through one of the leaves, but that will heal quickly, I'm sure. Anyone who says that Direct Gardening is no good is completely wrong. I was not planted or bribed by the company, this company is purely GREAT!!!!!!!!!!!!!!!!!! Thank You Direct Gardening! |
Positive | fATTCAKESbABE (2 reviews) | On Apr 23, 2011, fATTCAKESbABE Louisville, KY (Zone 6a) wrote: Posted on April 23, 2011, updated April 23, 2011 On March 30th, 2011, fATTCAKESbABE added the following: UPDATE **** I have sent them a few emails and have called them about some plants and asking questions. They are really nice and helpful. Very polite and helped me with all of my questions. My first order status email says "it's in their shipping department and is ready to be shipped at anytime" So customer service is so far so good! Another Update when my order arrives. On April 13th, 2011, fATTCAKESbABE added the following: I called "Direct Gardening" The woman assured me both my orders would be here this week or next. It has been three weeks exactly since i have made my first order with them. My first order has been in their "shipping department and ready to be shipped at anytime" for two weeks. So now I'm regretting ordering from this company since it makes me think my plants are just sitting there rotting in a box some where. I don't think It should take a company 2 weeks to mail out a order if it is ready to be shipped. As for my second order the woman from customer service said they were "sold out of miniature rose bushes" ....So that means that item in my order will be replaced with something else....which kind of scares me a little bit because i have no earthly idea what it will be replaced with if they have no new ones come in and i am very picky when it comes to flowers. She also said that one should be arriving this week or next week as well. The second order has been in their "shipping department and ready to be shipped at any time" for a week now. I also don't like the fact that when you ask them about "where your order is", you get the same reply in your email. I have a landscaping project ready to be done, and "dormant plants" will take awhile for them to "spring" to life. I have had a few dormant plants i have bought and they have already began getting leaves, some even blooms. Not knowing when my plants will arrive is something i worry about too. I don't want to be at work when they arrive, I work ten hour days and plants sitting in boxes/bags on a porch in the sun isn't a pleasant view when you get home from work. Weather they ship my items out this week or next and how they arrive will depend on their rating.... and if i will go about canceling my order. I will keep it as neutral until then. I am very skeptical since they have been in the same status for quite some time now that they will be in very bad condition, and possibly dead rather then dormant. On April 18th, 2011, fATTCAKESbABE added the following: As I said before, GREAT customer service! I was contacted by Gabrielle who checked on my order personally and said my first order was shipped on 4/15 and it should arrive shortly and said she could keep an eye out for my second order when its shipped. I also called about my second order today ( before I got the reply back from Gabrielle) and they said that my first order has been shipped and to call back wed-fri. to check back on the other order to see if has been shipped. They are all very helpful. There customer service is a A+ in my book. I'm happy they want to exceed in good customer service. On April 20th, 2011, fATTCAKESbABE changed the rating from neutral to positive and added the following: I received my first order yesterday. The plants that came are: 12 Phlox, Creeping 2 Rose of Sharon Tree 2 Cherry, Weeping Potted 6 Barberry, Red Free Gifts as Earned: 4 Flowering Shamrock 3 Peacock Orchid Bulbs 3 Giant Ranunculus I am very pleased with the condition they were in some were dormant others had buds and sprouting already! I did the scratch test. they were green and healthy.That plants were small but i wasn't expecting huge plants like I would buy from a nursery price that cost 5 times as much. As long as plants are healthy I'm happy. The shipping might take awhile but it seems like they are worth it! Will update when my second order arrives. On April 23rd, 2011, fATTCAKESbABE added the following: I have received 1/2 packages of my second order. This package had: Perennial Bargain, Dozen -Baptisia australis -phlox (I think, it didn't have a label but it looks like some sort of phlox) -sedum Gladiola Collection, Magnificent The perennials look good, the glads are small bulbs. ' I still think you get a good deal for how much you pay. My other half should be arriving within the next few days. Still a positive rating for great service! Gabrielle has kept me updated where my order was and if it has been shipped or not. Great customer service and great plants still. I'm still very happy with my order. On April 23rd, 2011, fATTCAKESbABE added the following: I have just got my other half of my order. This included; 12 Phlox, Creeping 1 Rose Collection, Miniature 1 Rose, Climbing Bargain 1 Perennial Bargain 2 Hydrangea Tree 1 Peony Collection, Red-White-Pink 2 Butterfly Bush, Mixed Everything looks good except one of the butterfly bushes. It had broken stems, and now when i do the "scratch test" It is brown, while the other is green. I don't blame direct gardening for this i blame the handler. I will plant it anyway to see if it will grow. I have plants everything in pots and sat them on my porch until it stops raining here so i can plant them in the ground. The climbing rose looks great along with the 3 rose bushes. They are blooming. The hyrangea trees are about 2 ft tall and in dormant state. Everything that has came has came as promised. With that being said, I will be a repeat customer. :) |
Positive | imanseau (1 review) | On Apr 21, 2011, imanseau Von Ormy, TX wrote: Posted on April 15, 2011, updated April 21, 2011 On March 19th, 2011, imanseau added the following: UPDATE Plants came in yesterday, 96 Creeping Red Sedum, a free Robin Hood Rose, and some seeds for the other two free items. I'm going in list form on this! Packing: I think a kindergarden kid who is learning about plants would know this is no good. A green plastic bag and inside more plastic bags. The Sedum's 12 to a bag, maybe less maybe more. The rose bush in a plastic bag. Shipping: Well still don't know, ordered on a Wendsday, billed on a Friday and arrived next Friday. That' all I can tell you. Condition: The Sedum's brown, with the exception of the flowers. They still had a bit of redish color to them. Plants are still flexible, not brittle. Though could be just from humidity in a the plastic bags! Open a bag of 12, to find a tangled mess of a random, I belive, number of plants. Some of them are not much more than a twig with a 1/2 inch root at one end. Others are a massive root ball with a good size plant. The rose bush, ok so it is a rose bush. I have seen many rose bushes come back from less. It still has some green on it, so to be honest I am hopefull on this. I took a picture of the Sedums, with my iPhone, I'll try to get them online in the next few days. So Far: I work a lot, like no day off in the past 7 weeks. So last night my friend and I quickly healed the plants into some pots for the next day or so. Thoughts: I am not expecting much, this is a bargin company as such not much should be expected. I'll keep you posted. On March 19th, 2011, imanseau added the following: Ok, so I did not see it until today! Some brownie point for the company. They saw my post and responded to me on this forum on the 17th. I truly hope this all goes well, they have a hedge I am thinking of using around my 3/4 acre lot. They are cheap, and I need a lot of them. Keeping fingers crossed, on this trial run. I have read your recent posting and wanted to let you know that your order has been shipped and this time and should arrive shortly. Please feel free to contact me directly should you have further questions as I would love to keep you updated. Happy Gardening Gabrielle Direct Gardening Customer Care On March 28th, 2011, imanseau changed the rating from neutral to positive and added the following: Update on my plants, the sedum is doing well. I did not get 96 plants as promised. It was about 80, I'll ask for my replacements when I call about the plants that did not make it. Many are growing though there are a few that are not. The message from them on this board showed me one thing. Despite what others say, at least currently they are trying to improve customer service. This what I have figured out so far! 1. They have a great selection of plants 2. The plants are dirt cheap, look around and try to find better prices 3. They have many plants that you can't find, and if you do they are exorbitantly priced elsewhere. 4. Web based customer support is great, come on they saw my post on this site and responded to my concerns. 5. Plants do arrive in rough shape 6. Take care of the plants and they will make it! 7. Although I have not done so, they claim they will replace those lost, up to a year. Not very different from other online nurseries, but they are cheap. Yea back to that! 8. When you order plants in my case they ship fast. 9. They do not tell you they shipped them though, odd because every other company I have ever purchased something from send you a shipment email. 10. All together I am impressed and have ordered a substantially larger order, around $250 worth. I have a large yard and not a large wallet. 11. If they ever do something to change my positive outlook on them, I will let it be known. So far so good, some bad/not so great, but the price outweighs the negative. At least for me! Good luck to you all! On April 12th, 2011, imanseau added the following: Update on the first order. I have split the sedums into jiffy pots, as to my retention wall is not yet done so I still can’t plant. Once I placed them into the pots I discovered I was wrong with my count, a few did not make it, but I have 104 plants that have. A few are still trying to recover, though many are thriving. The Red Robin Hood Rose bush they gave me, is going wild with the growth. It loves this Texas heat, I am glad I ordered 50 more to start my hedge wall. As to my second order, I still have yet to see it. I was told last week my order has been processed and would ship soon. As stated before, they do not send a shipment confirmation so who knows if they have been shipped yet. I just sent an email, and am sure they will respond with some sort of news. I hope it is they have shipped days ago expect them soon. I still give them a positive rating despite the lack of confirmation like any other company online, here is why: If you read their website, they clearly state many issues you all complain about on this board. Shipping time, condition of plants, etc. This is a bargain company with great deals and great email based customer service, I don’t know about the rest. You will save a load of money on large projects such as mine. Might it be a bit slower then the local place, yes. Might your plants need a bit of TLC for a few weeks compared to the local place, yes. Just as could I have paid a guy to build my 12x20x16 foot shed, yes. Would that have gone faster, yes. Would I have spent 2 to 3 times the money, yes. There are pros and cons to every choice, you need to decide what is important and stick with it. For me a great selection at a low price, I’ll deal with the other issues. If you can’t this is not a company for you, just as many of you would not have built your shed as I did. On April 15th, 2011, imanseau added the following: A few days after my email Gabrielle responded, stating that my order was shipping tomorrow. Which would now be yesterday. I'll let you all know when they get in, and how they look. Again no suprise the site says the shipping might be long, I'm slightly impatient and with the lack of email, I'll send them emails till I know. Still so far this company is a good place to save some cash. On April 21st, 2011, imanseau added the following: My plants arrived Tuesday, in far better condition than the last order. The Red Robin Hood Rose that I got free with my last order, was a bit rough as I stated before. A twig of a plant with a handful root ball. The 50 that got here the other day, multiple branched 12-14 inch plants. Though to my shock, full out 8-10 inch roots 5-7 inches wide. The twig in 6 weeks has just taken off, these should be even better. The Blue passion vine that I got was an even bigger shock. It is two branches about 8 inches in length in a 2 inch plastic pot with a stick in it for support. It was all wrapped in plastic and then placed in a small box for protection. The entire plant was green with many leaves on it. The various assortment of ground cover was a bit rough but better than the last order of sedums wich are doing quite well. Again the lack of tracking is frustrating, but props on another great order at an even greater deal! |
Positive | beverly710 (1 review) | On Apr 14, 2011, beverly710 Newalla, OK (Zone 7a) wrote: I've ordered from the company for a couple of years and to this point ....haven't been disappointed. |
Positive | EastBend (3 reviews) | On Mar 14, 2011, EastBend East Bend, NC (Zone 7a) wrote: I have been gardening for a very long time & I have ordered many things from Direct Gardening. I've never had a problem with anything they sent, it all grew fine. I think some people perhaps aren't so experienced & don't know what a dormant plant looks like. As for plant size & packaging- you get what you pay for. I usually buy the most common & toughest plants from them. You have to use a little common sense. It's important to pay attention to details like the size of plants shipped & whether they are bare root or potted etc. You should do that no matter who you're ordering from anyway. |
Positive | javovo (2 reviews) | On Nov 7, 2010, javovo Chapel Hill, NC wrote: I ordered a bunch of bulbs a couple of weeks ago and they have now arrived. Everything looks good and they even threw in a bunch of bonus bulbs. Yay! I'll try to post a follow-up in the spring on how they actually do. |
Positive | dmhorton (1 review) | On Oct 17, 2010, dmhorton Goshen, UT wrote: I ordered a bunch of stuff from this company and then I read all the posts on here and got really scared. I didn't expect to get my order but to my surprise it came. All of the bulbs and the bushes were in excellant shape. The root systems on the bushes was the best I ever seen on plants. I've ordered from many popular nurseries and I've ordered from very good local nurseries but the quality of the products I recieved from this company was better than what I have recieved from others. I was very pleased with my order and the service that I got. I was very leery after reading all the comments, but now I am glad that I ordered from this company. If my plants don't grow it won't be because the quality of the products shipped to me were bad, but it'd be from my neglect or poor weather conditions. Thanks garden direct, I'll be back. |
Positive | tedm116 (2 reviews) | On Sep 30, 2010, tedm116 Seattle, WA wrote: My brother and I ordered about $87 worth of lilacs, hydrangea and rhodys on August 2010. They arrived on September. The plants looked like they were dead but we followed the directions on how to plant them. They are now all thriving and are doing fine. At first, we got scared of the negative comments here, but nothing could beat the prices of Direct Gardening so we thought it was worth the risk. We are very happy with our purchases. We are so excited. We looking forward to enjoying our new plants! |
Positive | brianpowers27 (1 review) | On Jul 23, 2010, brianpowers27 Fort Wayne, IN wrote: Ordered around $40 of merchandise and received an email confirmation immediately. About 10 days later I found more things to purchase and called the company. I was able to speak with someone directly who was helpful. Although they couldn't tell me if the first items had shipped, they still allowed me to place this order as an extension of the original order. This was nice because it saved me on shipping. |
Positive | pondlady2000 (3 reviews) | On Jun 29, 2010, pondlady2000 Harrisburg, PA wrote: I placed a large order from Direct Gardening and while I was a little disappointed that most of the items were dormant, I have been thrilled with how fast they've grown once they got started. I do think if the company were to indicate on each item's listing that the purchase is for a dormant plant and have a link for each item that would go to a page saying what a dormant plant looks like and how to get it to grow, customers would be better prepared and not disappointed by what they receive, and to warn that shipping can take three weeks. For those readers who may have never heard the term dormant, it is as if the plant is in the dead of winter, but it isn't dead. They are artificially kept in the dormant state which means very low maintenance, storage space is at a minimum, and this results in being able to sell plants at a much lower price than the cost for a living potted plant. The plant will have no leaves, any growth area is trimmed down to a nub. It should have a root system, sometimes being bigger than the plant. A friend of mine bought coneflowers, they were mostly roots and a tiny bit of stem to know where the ground level should be. I spent 40 dollars and if I were to replace the plants and shrubs elsewhere, the total would have been closer to 100 dollars. Can't beat that! My order came a month ago, everything had the APPEARANCE of seeming dead. I put a tree rose directly into the ground, two mock oranges that I didn't know what to do with yet got laid on top of dirt pile and forgotten for a week, various perennials got planted in spare nursery pots and placed in light shade. The secret to getting dormant plants to grow is to give them a fake spring. Bright light but not scorching sun, and water, water, water. And not just a few minutes of a passing hose, soak through to the bottom of the roots, at least every other day. If they break dormancy but then don't get water for a stretch, they can give up and die. My rose tree now is covered in growth shoots, and while they are short yet, there will be more branches making it quite full and lovely as it matures. I paid 19.99 for it. My neighbor got one at the local nursery, paid 70 for hers, and it will be meager in comparison by next year. Those two mock oranges cost me 1.50, yes, really, a dollar and a half. They were about a foot tall with 5 or 6 thin, spindly branches. I remembered them on top of the dirt pile when I saw leaves showing up a few days after a rain. There roots weren't in the ground and the poor things were trying to grow! I plopped them in a bucket, threw enough dirt on them to shade the roots and carried them to shade - and forgot them again for a week. I even missed them when I watered most of the time. A few weeks later, I moved them out of the bucket where they were drowning in rain water and put them in a nursery pot. These abused baby shrubs have grown now until all the branches have sprouted and they're thriving, but I still don't know where to plant these things that will become 10 feet high and around some day, all for a dollar and fifty cents. My friend's coneflowers have all come up in her flower bed and she's thrilled too. Can't beat the bargains at Direct Garden, they really help you stretch your gardening budget. Dormant plants aren't fool proof, some may not burst out into leaf, just be sure to water them and baby the plants for a few weeks and the success rate will be pretty high. And don't give up if they don't sprout leaves even in a week or two. I planted a dormant spice bush in early spring, along with many other dormant shrubs bought elsewhere. All the others leafed out in a week or two but the spice bush really looked dead but I kept watering it. Three months later, it finally has leaves! I'm thrilled. Hopefully all this will help someone purchase more plants for their dollars and help them get their gardening treasures to grow. I won't hesitate to buy from Direct Gardens, or any of their affiliated companies, again. |
Positive | NC_Grace (1 review) | On Jun 27, 2010, NC_Grace Winston Salem, NC wrote: Posted on April 8, 2010, updated June 27, 2010 On June 27th, 2010, NC_Grace added the following: My Damson plum tree now has lovely green shoots & appears to be thriving! The almond & 2 peach trees also continue to thrive. Nothing yet from the American hazelnuts, but I only paid $4.96 for the 2 of them together ($4.95 for the 1st + a penny for the 2nd), so if they don't come out, I haven't lost a great deal. Although, I will submit for replacement if I become convinced that they aren't going to survive. It took the plum tree almost 3 months to show signs of life. I want to make it clear that all of the plants I received from Direct Gardening appeared to be "dead sticks" when I received them. I have seen that term used in many of the complaints here. I originally referred to them as "very healthy" because they were all pliable, the roots were not dried out, & each plant had a good root system. None of these plants showed any signs of life like green leaves or shoots or any budding of any type. Please be aware that dormant bareroot plants all look like "dead sticks". Even when planted, they will continue to look like "dead sticks" until they come out of dormancy. Like I said earlier, that took my plum tree 3 months. I continue to be very impressed with everything about my experience with Direct Gardening. The stock I received was of excellent quality. My order was shipped in a timely manner & arrived intact. The flat rate $9.99 shipping charge means that the more you order, the more you save in shipping. But most of all, the prices were absolutely unbeatable. I would never have been able to afford to purchase all of the plants I got from Direct Gardening if I had bought them locally. For an investment of less than $50 I will eventually be able to meet all of my own needs for peaches, plums, almond, &, hopefully, hazelnuts. And I may even have enough to sell some! |
Positive | SithMaggot (1 review) | On Jun 23, 2010, SithMaggot Chicago, IL wrote: Last year, I ordered 2 hibiscus syriacus plants from this company and while they arrived small (2-3 inches tall), they were bright green with 1 bloom on one & 2 blooms on the other. Today, they are going strong. They're both about 12" tall and getting ready to bloom. |
Positive | Toni05 (61 reviews) | On Jun 12, 2010, Toni05 Brookfield, IL wrote: On 5/31/10, I placed an order at Direct Gardening, consisting of bulbs, corms, perrenials and a few house plants. My order arrived yesterday, 6/11/10. |
Positive | kc00037 (4 reviews) | On Jun 11, 2010, kc00037 Belchertown, MA wrote: So much negativity! I did wait a bit longer than I had wanted to for my order, but it all came, in decent shape. 2 seperate shipments, but that is fine with me. The plants were small, and I am still waiting for my Fruit Cocktail Trees to do something, but for the price, how can you go wrong? I have purchased from them in the past and while the plants are small when they arrive, they do tend to have cast iron varieties. |
Positive | thecuriousone (1 review) | On Jun 4, 2010, thecuriousone Chicago, IL wrote: Posted on June 2, 2010, updated June 4, 2010 On June 4th, 2010, thecuriousone added the following: Updated 06/04/10. Based on some of the comments on this board, I inspected the stock pretty closely. The roses were in excellent shape and moist, the hosta roots were in excellent shape and moist. My only complaint if you could call it that was that the Hen and chick starts I got were really small. By this I mean they were 1.25 inches in diameter. One appeared to be past its prime and I have asked that it be replaced. My northstar cherry is bare root and will need a little TLC, but the hydrangea bush I ordered has leaves, is moist and ready to into the ground. I dont forsee any of the plant stock I received giving huge displays this year, however everything that was sent arrived good condition. For whatever reason, I dont seem to be having the issues that others on this board are experiencing. I have no problem order from this company again. |
Positive | flockofchickens (2 reviews) | On May 21, 2010, flockofchickens wrote: Despite the feedback on this list, I bought from Four Seasons Nursery because the prices are outrageously cheap. I desperately needed to plant 30 Lombardy Poplars to quickly block my view of the teenage gangsters who sit on their roof glaring into my backyard. I also needed the added security of the beautiful (and ruthless) rosa rugosa along my perimeter fencing. This would have cost me a fortune - if I had one. So when my long awaited package came, it was, indeed, a dried-up bunch of bareroot sticks in one smallish package. I unpacked them immediately into buckets of water and to my surprise, they budded within days - before I could even plant them all. And they are all doing beautifully; for the tiniest fraction of what I would have paid elsewhere. I couldn't be happier and I will definitely order again! |
Positive | ConGar (15 reviews) | On May 17, 2010, ConGar wrote: Posted on April 12, 2008, updated May 17, 2010 On May 17th, 2010, ConGar added the following: Slow, but sure. Last fall I ordered 3 Purple Ice Plants/2 Lavender Ice Plants, as well as some other stuff. The problem was that ALL the Ice Plants died over the winter (along with one other item), so I decided to request replacements - I typed my letter, cut the shipping label off the bag, and sent it in. Now I admit it took a really long time - somehow I was expecting three (four) weeks, but it was more like six (seven), still the replacements did finally come. Okay, to be fair, one of the replacement items (not an Ice Plant) actually arrived about three weeks earlier than the replacement Ice Plants, and it looked great, but then again the plant I got in the fall on this one looked great. Still unlike the plant from last year this one has started to grow, and now it will have all summer to establish itself so hopefully it won't die over the winter like the last one. The Ice Plants are interesting - the ones I got in the fall were all bigger starts, BUT (especially in the case of the LIPs) the replacements are much healthier looking even though they're smaller. It's weird but the PIPs actually look not just smaller but different from the ones I received in the fall - this time they actually match PIPs that I've seen on sale locally (could they have mistakenly sent me not-hardy-for-my-area Ice Plants last year? Possibly.). Anyway, I've had them three (four?) days now, so they haven't really done much growing, but some of the "leaves" on the LIPs were tinted brown when I got them, but the brown is slowly starting to fade as the leaves turn green again. The lesson I take away from this is not against Direct Gardening but for myself - from now on I'm only planting bulbs (or dormant trees/bushes) in the fall, I don't seem to have much luck planting live plants in the fall. As for plants mentioned in my original posting - they've done pretty well for the most part. Weirdly enough only three of the Red Twig Dogwoods ultimately survived, but I only really needed/wanted three in the first place. Alas the 3-N-1 Citrus Tree is now a 2-N-1, because one segement up and died toward the end of last season, which meant it was WAY to late to get a replacement. The Black Magic plant was great for that first year, but it didn't come back the following year, however, since I had a Green Elephant Ear (that was given to me by a friend) that also didn't come back I'm going to assume the blame lies with me (and poor winter storage) and not the product/company. |
Positive | dozhdik (1 review) | On May 3, 2010, dozhdik Mount Vernon, IL wrote: I have ordered from Direct Gardening many times. I always received my plants, usually was my card was charged a week before I received my items. KEEP YOU SHIPPING LABEL for replacement. I have used this option couple of times and ALWAYS received my replacement plants. I will have to admit, it seems like I always have to call in order to get my order shipped to me, after my phone call it usually takes a week. Sometimes I have a hard time getting a hold of someone on the phone. But they are much cheaper than anyone else. |
Positive | janet214 (2 reviews) | On Mar 3, 2010, janet214 Grass Valley, CA (Zone 9a) wrote: This the second year that I have ordered from them. Last year I was shocked at what came in the mail. (first time doing mail order). I followed the instructions with the order and planted my plants. Most are starting to wake up for the spring and are double their size from last year. I did lose some of my plant but that was on me. A few I still have not put in the ground. Like my Red Maple, He is just to small. So He will remain in a 5 gl this year as well. |
Positive | alhambrasam (1 review) | On Oct 26, 2009, alhambrasam Port Saint Lucie, FL wrote: This is the third order I have placed with Direct Gardening, I must say the first time more due to my fault some of the plants did not survive. It does take some getting use to bare root planting the plants do look half dead or dead, but with a little now how and care they grow beautifully. I live in southern/central florida and now have lilacs,hydrangea, delphiniums,and others that where put in by bare root and have suprisingly thrived....in climate they are not expected too grow. Please look at shipping schedule for your area before ordering as my first order was placed to late for that seasons shipping so I had to wait. The next orders where shipped within 2-3 weeks of placing the order. Also if purchasing bare root trees I soak for a little bit then plant in old containers or pots for a while until established before transplanting to yard.......to eliminate the threat of weed wackers and lawn mowing !!!! |
Positive | annex54 (1 review) | On Oct 25, 2009, annex54 Melville, NY wrote: I just order 2 plant - the Blueberry Top hat last October 13 , 2009 |
Positive | femluc (5 reviews) | On Oct 22, 2009, femluc Elizabethton, TN (Zone 6b) wrote: In the spring of 2009, I placed an order for Angel Trumpets by regular USPS mail with a money order for payment. When I did not receive them within what I thought was a reasonable amount of time, I sent an email with a request to check the status of my order and was told it was being shipped. Lo and behold I did receive them the very next day. Happily, they were not puny sized plants by any means. I was a bit concerned about the shape they were in upon their arrival, however. They were a bit mushy and I had to trim some of the stalk. I placed them in water for a couple of weeks and they bounced right back and rooted. They are now happy and healthy plants and have bloomed beautifully. |
Positive | Shucks (1 review) | On Jul 21, 2009, Shucks Conway, SC wrote: I visited the Direct Gardending website 7/10/09 for the first time. I placed an order around 12:30 PM and had my order confirmation within an hour via email. |
Positive | flowerehj (2 reviews) | On Jun 26, 2009, flowerehj Saint Cloud, FL (Zone 9b) wrote: On March 18, 2009, I put in an order for $68. The items arrived slowly, and in 2 seperate shipments on April 11 and 20th. Some items arrived very small, others all tangled (to the point where you had to destroy the stems to pull them apart), and some looked completely dead. I did receive the free items and I got a free hosta using a coupon. I did exactly what they said: I planted everything, even the dead looking stuff, and to be fair, some of the dead looking stuff did come up. The prices are super cheap, so I figured I should give it the best shot. I emailed them with some questions and they responded promptly with a personalized email. |
Positive | nobluefood (4 reviews) | On Jun 21, 2009, nobluefood Portsmouth, OH wrote: I ordered a row of mockorange shrubs. and a pair of Manchurian apricots. the order came quickly. of the ten mockorange, four did not leaf out. the manchurian apricots were dead on arrival. I contacted first by email to ask could they reship just the apricots, so I could hold onto my "original shipping label" to see how the mockorange fared. I was told they could not do it that way unless I returned the dead apricot trees. I had not saved those. |
Positive | breezynosacek1 (1 review) | On Jun 17, 2009, breezynosacek1 Kenbridge, VA wrote: I ordered: dwarf fig, dwarf pear, dwarf apricot, dwarf cherry, sweet cherry bush, hazelnut, indian currants, grape vines and siberian elms. |
Positive | haworthialover (5 reviews) | On Jun 5, 2009, haworthialover Nevada, MO (Zone 5b) wrote: So far, I am satisfied with our Direct Gardening experience. I ordered 3 fruiting trees and some bulbs. The trees arrived with several leaves and looking good. And the bulbs arrived looking fresh. I have saved my shipping labels just incase. We all know some plants don't like to be shipped. But they look good now! |
Positive | Tinuviel98 (2 reviews) | On May 10, 2009, Tinuviel98 Winston Salem, NC (Zone 7a) wrote: I was really surprised to see so many negative comments on here, so I thought I would add my experiences with this company. I placed two orders with Direct Gardening last spring and received them within two weeks. All the plants (Hydrangeas, Rhododendron, and Hibiscus) lived and have come back beautifully this year. The Rhododendron was broken when I received it and so I requested a replacement using my shipping label and got a new one within a week. I placed another large order this spring (Roses, Delphinium, Hollyhock and another dark colored Rhododendron). The order took about a month this time but the plants arrived in plenty of time for the season. This key to ordering from this company is to carefully read the instructions about how and when to order, saving the shipping label, not letting the plants sit in your mailbox upon delivery, ect. It is possible that I just got lucky with my three orders, but as long as I keep getting good plants I will keep buying from them. |
Positive | mariefortman (1 review) | On May 7, 2009, mariefortman Leo, IN wrote: I ordered over 100 items from this company...not thinking it was a scam. |
Positive | joy112854 (6 reviews) | On Aug 15, 2008, joy112854 Crestview, FL wrote: This company sent me canna lilies that I had ordered, they took a little while to bloom but I had bought them in bulk and had a 75% success rate with them. I would rate them pretty high though, not as high as Easy to Grow, where I was really 100% pleased with their service and the fact that everything they sent bloomed beautifully. Still, 75% isn't bad right? |
Positive | CarolineC (7 reviews) | On Jun 17, 2008, CarolineC Berwyn, PA wrote: Because this is a discount gardening center, I didn't expect much. I ordered 5 Hansen's Bush Cherries, and a fig tree. I was nervous that there was no moisture wrapping around the roots, but all of the cherry bushes are alive and were well-rooted, some of them had several 2-3 ft. branches as well. I'm not sure whether or not the fig tree is alive. It was only about a foot tall, and few roots. I dipped it in rooting hormone and will water it along with the cherry bushes and see what happens. I have kept the original shipping label should anything need to be replaced. In addition, I got my "free gifts," the flowering shamrock and exotica bulbs. My main complaint is that they taped the plant labels so tight around the branches that I couldn't remove some of them without damaging the branches. What can I say, great prices and if these plants actually grow, I will be quite pleased, despite all of the other negative reviews. |
Positive | kurtsgarden (1 review) | On Jun 17, 2008, kurtsgarden Minneapolis, MN wrote: The prices of plants on this site are unbelievably low. I ordered 250 privet shrubs and shipped to me for about $185. Suprisingly the plants that I got were much larger than anticipated averaging over 2 ft tall. They were shipped bareroot and upon reciept I soaked them for 24 hrs in water before planting. Again, at a quantity that large I expected numerous dead plants, but instead was suprised with very quick budding growing plants. After only 5 days I am seeing visible growth on 99% of the plants. Not only did the quality and price suprise me on how great a deal this was, but the speed at which they were shipped and recieved. The site said it would take about 2 weeks to process and then mailed out, but I placed my order and recieved them in 9 days. I will be definately ordering from them again. |
Positive | sheetalj (1 review) | On Apr 22, 2008, sheetalj Reading, PA wrote: Here was what I ordered (about $150 total) in mid March and received all in time in April and planted within 2 days of receipt - |
Positive | drbobpepper (1 review) | On Apr 4, 2008, drbobpepper Papillion, NE wrote: I ordered six angel trumpets a couple of months ago. When they arrived they were in great shape. They were carefully packaged. All six were green. This is the first time I've ordered from this company. I was very aprehensive due to the negative feedback I've read on this site. However, my experience has been nothing but positive. I have repotted all six plants, they are under grow lights and doing very well. I am very pleased with this company and am placing my second order. |
Positive | Wonderfluf (2 reviews) | On Apr 2, 2008, Wonderfluf wrote: Last year I was looking to buy a dwarf lemon tree. Every place was so expensive until I found the Direct Gardening website. For less than it would have cost just to get the lemon tree at other nurseries, I got their 4 citrus collection. It came with Orange, Lime, Lemon &Tangerine trees!! I potted them and put them all out on our deck. Unfortunately I lost one tree due to my negligence but the others are thriving. Now in less than a year I have small fruits setting on already! The clematis I also ordered did very well with an abundance of blooms. |