Comments regarding Direct Gardening
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Rating | Author | Content |
Positive | summer1 (2 reviews) | On Apr 15, 2004, summer1 Troy, MI wrote: I ordered 3 rosa rugosas,1 smoke tree,5 daylilies, 2 hall's honeysuckle vines,2 mock orange bushes and they arrived after 3 weeks of ordering. All of them are showing signs of growth, also I received free a dwarf burning bush and 8 free mixed flower bulbs. For $23 total I am quite satisfied with this company. Hopefully all of them will grow now. |
Positive | Gutternuts (5 reviews) | On Apr 1, 2004, Gutternuts Oak Lawn, IL wrote: wow, found this site AFTER i ordered 59.71 worth of goods on 03/14/2004. On April 6th, 2004, Gutternuts added the following: update: just received the second part of my order yesterday(04-05-2004), a nice box w/airholes in it. Inside the box where two 'hardy' kiwi, about 8" tall, staked and in pots (very healthy, 6 leaves or so), also some resurrection plants- but hey are normal when they look dead ;) all in all my entire order from directgardening was a '+' *I'm still awaiting my order from parkseed :( so this year, the one i thought would be bad was good, and the good one, seems bad. go figure. enjoy |
Positive | rjones984 (2 reviews) | On Mar 23, 2004, rjones984 wrote: I have done business with this company a few times, one of which was a nightmare but they fixed the problem and have replaced the plant a couple of time. So long as you are willing to wait a little while for your plants and demand replacements for the ones that don't survive they do a decent job. They are extremely cheap so I figure that you get what you pay for. The shipping on the last 2 orders arrived in 2 weeks which I thought was quick. |
Positive | VikkiO (2 reviews) | On Mar 22, 2004, VikkiO La Pine, OR wrote: I ordered from DirectGardening on January 20, 2004. On May 3rd, 2004, VikkiO added the following: UPDATE: Of the: Rosa Rugosa - 96 Hydrangea Tree - 4 Tulip Tree - 4 Old Fashioned Lilac - 4 Coralberry - 4 Weeping Weigela - 6 Red Flowering Quince - 4 All of them are alive and well. Because it was so early in the season for us when the order arrived I wasn't sure about what would happen and actually expected to lose some due to our zone and due to the number of plants I received. However, everything is alive and well and growing vigorously. I will definitely order from them again as even when purchasing plants locally your success rate is not always 100%. For that many plants by mail order to survive, especially is zone 2, astounds me. All of my Direct Gardening order is living and healthy. I'm a happy gardener. |
Positive | Jillrdu (3 reviews) | On Nov 6, 2003, Jillrdu Portsmouth, VA wrote: I placed an order of about $50. Order shipped within a few days of my credit card charge. Order arrived today. Of the plants I ordered, most seemed to be alive... bareroot but with visible sprouts. Given the prices, if half of these die, I'll still be content. |
Positive | MrDeweyDecimal (1 review) | On Jun 19, 2003, MrDeweyDecimal wrote: I have placed several orders over the past few years. All items arrived (with only one exception) in good condition. A few items never grew but I asked for a replacement and received ones that did grow. Yes, the items are small and/or dormant, but that's the only way you can mail them. Once they sent an incorrect order; I emailed them and they apologized and sent the correct items within a week. I was surprised to see all the negativity on this site. |
Positive | AHays (2 reviews) | On May 5, 2003, AHays wrote: Based on what I've read, I've been very lucky. I have ordered several times from them or one of their sub-companies. Each time there were either product that I didn't want or didn't grow. I returned the product according to their rules and my money was refunded as soon as it was received. They replaced the product that didn't grow or did not look great, quickly and without hassle. I saved the slip and sent it along with what needed replacing. The truth is the material they replaced it with was larger and grew wonderfully. I have no complaints. |
Positive | DianeBW (1 review) | On Apr 16, 2003, DianeBW wrote: I don't know why so many have complained about this company. They have exceeded my expectations, just waiting on the plants to grow now. |
Positive | DreamOfSpring (24 reviews) | On Apr 14, 2003, DreamOfSpring Charleston, SC (Zone 9a) wrote: Frankly, I'm glad that I placed (and received) my 1st (and 2nd) order (approx total $150 for both) before I found this web site; otherwise I probably would not have ordered. |
Positive | tinga (6 reviews) | On Apr 11, 2003, tinga Queens Village, NY wrote: I have ordered from DirectGardening.com for three years now (I am not associated with them in any way!). |
Positive | Wildscaper (1 review) | On Apr 6, 2003, Wildscaper wrote: I received my first batch of plants from Direct Gardening. I have not yet received my main order and have complained a few times and may cancel and then dispute the charge on my credit card. I'm hoping that it will arrive soon or the plants will definitely cook in transport as our temperatures are in the 70s and now 80s in zone 8. Their shipping date has not been as promised and I will update this site on my results with cutomer service and if I ever get the main order of plants and what shape they are in. On April 20th, 2003, Wildscaper changed the rating from neutral to negative and added the following: Unfortunately, I have never received my main order from Direct Gardening. I placed an order for $78 on January 9, 2003. The amount was immediately charged to my credit card. I was told that my order would ship by March 1st, 2003. I placed another smaller order later for creeping phlox, which came right away. It is now late April and I still have not received my main order for many different items so I e-mailed them to cancel it as the temperatures here are in the 90s (Houston area) and way too late to be putting in bare-root stock. Now, I will be faced with disputing my credit card since there is essentially no customer service and I don't expect a refund from such a disorganized (or possibly dishonest) company. On May 6th, 2003, Wildscaper changed the rating from negative to positive and added the following: I received my main order the day after I disputed my credit card. Though the plants looked dead, I soaked them in Superthrive and Miracle Gro and almost all of them have lived. Most were too small to put directly in the garden, so I potted most of them up and almost all are budding nicely. I will plant the potted ones in the fall. Now I will see if they will replace the ones that have died. The ordeal may have been worth it after all because the prices are so good. This company requires a lot of patience. |
Positive | dzejna (9 reviews) | On Feb 25, 2003, dzejna Fort Worth, TX wrote: I didn't know they are on such bad terms, uh! I ordered many times from DG and I'm satisfied in general. 20% of the plants arrived in bad condition, mushy or dry,customer service is awful, I know, but the rest of the plants and especialy trees were very nice and took off well. There is lots of room for improvement but it's up to the management to pick up the tab! |
Positive | farmerrob (3 reviews) | On Jan 25, 2003, farmerrob wrote: The trees that I bought were all good quality stock. They grew more than I'd expected. They bloomed and fruited the first year but the frost killed the fruit before it was ripe. The strawberries I ordered were excellent quality and grew wonderfully. I ordered 15+ lbs of garden seeds CORN and Beans they grew and beared better than any I had ever used before. |
Positive | BenJMann (1 review) | On Aug 11, 2002, BenJMann wrote: Based on my experience with this company, the negative comments posted on this page seem biased and very unfair. It makes me wonder if the commentors might just be jealous competors or customers with unreal expectations. |
Positive | boyne4 (2 reviews) | On Jun 29, 2002, boyne4 Boyne City, MI (Zone 4b) wrote: The plant were helthy and are still going great ( nothing was dead or has died), they sent it in a timely manner. packing was not the best but I will buy from again. |
Positive | TonyaGiv (1 review) | On Apr 4, 2002, TonyaGiv Evansville, IN (Zone 6a) wrote: In January 02 I placed a order with Direct Gardening for $65 and as of now I have recieved all of my order that was promised to be shipped as of this date in my zone 6 area. When I recieved my first order of 2 smoke trees, 3 pink honeysuckles @$1.95, Old Fashioned snowball bush @ $2.00, and lots more including lots of free stuff they did look like sticks but for the price that's what I was expecting. Every plant had a healthy root system and I soaked the bare roots shrubs in water for 8 hours, planted them in 1 and 2 gallon containers with a mixture of peat moss, compost, miracle grow potting soil and about a tablespoon of slow released fertilizer and put them out in the sun. That was 3 weeks ago and everything they sent me is sending out buds, leaves and growing. I am so pleased with my order I will most definitely order from them again. My suggestion for the price, which I found to be one of the best, start small and give them extra care they will reward you in the end. |
Positive | Dplushbottom (1 review) | On Apr 1, 2002, Dplushbottom wrote: When pulling up House of Wesley I was put thru to Direct Gardening and ordered over $100 of different plants from hedges, trees, vines etc. They arrived really 'looking good'. I got a feeling if they don't do good it is my fault and climate - not theirs. |
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