Comments regarding Henry Field's Seed & Nursery

I would like to comment on my dissatisfaction with the nursery. I had ordered some bulbs from them - the surplus specials. I received them in one of two ways. Either they were moldy, or dry as a bone. I also ordered a rose bush and a honeysuckle vine, neither of which sprouted a leaf. I think that their problem lies in their packing practices. The shipment was packed in a large paper sack. The rose bush sustained broken canes and roots. While I was at the post office picking it up, the postal clerk threw the bag on the counter. I'm sure the girl saw me wince. I think if they would improve their packing practices, I would give them another try. But until then, NOT!

I've had excellent luck with Henry Field's. I ordered about 50 perennial plants from them last fall and most of them started thriving right away. The few that didn't were replaced immediately, without any hassles, as soon as I called them on the phone and explained the problem. This Spring I ordered some berry plants and, being a new gardener, asked for some information about how to grow them and support the canes. They sent me a big envelope of growing information about the berries I'd asked about, plus some other stuff that was very informative. I have also had wonderful luck with their seeds, with a germination rate well over 90%. I am absolutely amazed at this, too! In short, I feel their prices are quite good after having compared them to a LOT of other mail-order nurseries, and their order processing turnaround and customer service are excellent.