Accents for Home and Garden (Pepper's Greenhouse)

Posted on February 7, 2012, updated March 23, 2023 Great experience! I purchased around 12 different plants of different types and all arrived nice sized, healthy and fast! They were also packaged quite well and prices were reasonable. I will definitely order from them again. Thanks Fred!

I ordered 4 items from this place, chose 3 day shipping, since these were gifts I needed them quickly, I have tried contacting this company multiple times to no avail! I get that it's Spring, but they didn't bother to list any warnings about delays on their site. If they had I wouldn't have ordered from them as I needed it quickly. Now I have no gifts, no time to find new gifts, & have to show up empty handed! I was hesitant to order from them but they were the only place at the time that I found these plants for sale. So disappointed.

Accents has a selection of plants that are rarely if ever seen in mail order. Ordering process was very easy. All prices are reasonable especially considering the rare availability of many species. Plants received were not the most beautiful, but this is mail order and many plants don't look their best in dark boxes for over a week. I did my research to know plant care for each item, so I was not concerned about condition. I did not receive the Stamps.com shipping notification, but email questions are answered quickly. Good customer service experience. Overall a very good plant mail order experience! Looking forward to see what new plants are added seasonally!

I ordered SWEET WOODRUFF,MEADOW RUE, SOUTHERNWOOD (Artemisia abrotanum) and a succulent called "Succulent Mint": Plectranthus socotranus (Mint of Socotra) . Pepper's (I found them under website AccentsforHomeandGarden.com, courtesy link from Dave's Garden) for my rare/renaissance herb garden. They arrived via FedEx in a parcel, they were all potted in pots with soil - all very dry! But, all ALIVE and rather good-sized plants. Pepper's/AccentsforHome... was the only nursery that had the Southernwood, or even the Vick's plant (the succulent) for sale. I could not find a nursery that had any in stock, let alone carried it at all. I bookmarked their website. I have Wandering Jew houseplant in my Wish List on their site, that will be on my next purchase. All of the plants I got from them are still doing very well! Surprised because I am in a terrible area for plants (Arizona).

I have noticed the unusual plants at reasonable prices listed at this nursery for some time. I never ordered due to some of the negative reviews. I took the plunge this spring. I placed an order for 10 plants this spring. They arrived on time and looked good. they were in small pots, but the root system was strong on most of them, and fine on the others. There were others I wanted to order initially, but did not. So I placed a second order. Same results again. Do not understand the poor reviews, as my plants were better than most of the others I have received from other mail order nurseries.

Oh, please don't order from this co. Ordered Jan18,2020 - still haven't received. I have ordered before and made allowances for spring, but this was winter. Made excuses saying it was too cold to mail. Ok, I waited. The weather is getting warm here and I need to now get plants in the ground. Emailed again, (no mailing now, again) Told them to cancel order. I'm DONE !!

I've been experimenting with many different nurseries this Spring and have ordered a lot of plants from a lot of places. Accents for the Home and Garden sent beautiful plants! I am thrilled with my order and I got quite a few, not so easy to find, plants. Two weeks later, they are all thriving and ready to go into permanent pots. I will absolutely buy from them again! Thank you!!!

I was quite pleased with the plants I recently received from Accents -Pepper's Greenhouses. The prices were very reasonable and in most cases less expensive than their competitors. Of the 6 plants I ordered all of them were healthy and most of them MUCH larger than I anticipated. This was my first order with them but definitely won't be my last. A very happy customer!

I wanted to buy a houseplant that is uncommon in the US. (Kangaroo vine) I used davesgarden to find out this company sold them. I bought 1 kangaroo vine plant, and 2 kinds of wandering jew. I received healthy plants, the plants were as described. I'm happy with this nursery, they seem like good people.

Dead stick company. Advertised as coming in 3" pots... my variegated triangle ficus was a recently transplanted plug about 1" wide root ball. It arrived leafless and dead. The rainbow wandering Jew was two dying sprigs. The owner responded to me email saying it's normal and he basically didn't care. He would not respond to follow up emails. I'm an experienced gardener and I rarely use mail order for live plants, knowing they will be small and have a tough time in transport. But these were just garbage.

Neutral/Negative experience with my first order from Pepper's-I chose to rate negative because I probably will not order again and because I have had better experiences with other mail order greenhouses. I ordered 8 different uncommon/fairly easy-care houseplants plants- 2 peperomia, 3 philodendron, 1 rhipsalis ramulosa, 1 kalanchoe beauverdii, and 1 oxalis. About half of the plants I ordered were not in stock, which I expected and didn't mind, but I was billed for the shipping charges I would have paid for the full order rather than the one I received. Given the high shipping/packing charges (30 dollars on a 25 dollar plant order), I was disappointed with the packing job and the resulting damage to some of the plants in shipping. The plants were packed in a very narrow box with two rubber bands placed vertically around the 4" plastic pots to compress them, and then wrapped in newspaper. The rubber bands were very tight, crushing the pots almost flat and severing stems/roots on 2/4 plants. There was no additional packing material/padding added in either box, so it was half smashed by the time I received it. The soil in 3/5 pots was extremely soggy and the swiss cheese philo had massive leaf damage from the wetness and mealy bug in a few spots (so I'm not sure if it will survive the pruning I did). On the positive end, two plants arrived in great shape (peperomia and rhipsalis) and were a good size for the price (at least before the high shipping costs). My order arrived a lot sooner than I was expecting given other reviews here, but was still fairly slow in comparison to other online vendors (and I didn't know what I was going to get until the package arrived at my doorstep--not much communication). Overall, unless you need a plant that can't be found anywhere else, I wouldn't recommend

Wow! This company is egregious. Ordered plants May 10, 2018. Contacted Pepper's House on June 17, 2018 asking for status. Email back to me: "They are too small to ship right now and need a few weeks. I can cancel the order if you would like. Thanks Fred" My response: "Please cancel. Thanks for the quick reply." I received plants on July 25th and PayPal was charged. Since then, I've emailed with no reply. I wanted the plants but you don't order plants online to receive over 2 months later (and in the meantime cancelling the order WAY before them sending). I'm looking for a full refund. If not, I'll dispute the charges from PayPal (I have email evidence of cancelling the order) and will report to BBB. Horrible customer service. Uncool!

Posted on June 12, 2018, updated June 23, 2018 Ordered 5/18/2018 and still have not received items. The do respond within a day to emails. They said they are on backorder and should send mid June. I am about to cancel and get my money back from paypal. Will never order from them again.

Posted on June 23, 2018, updated June 23, 2018 This is the worst place to buy plants, not because of price or quality of plants but because of a lack of communication. I ordered plants in March and in May I emailed them for the first time. They said I would get them by the end of May...nope...kept emailing them, four times, and the last time was yesterday and today I get an email that said they sent them June 2nd and that I received them. Well, gee, maybe if they had sent a shipping confirmation I could have done something about not receiving them! As it is now, the USPS site is down and I cannot check for myself. I'm not letting this go and will get my money back somehow.

They took two weeks to actually ship the order. They didn't even ship one of my plants and I only found out when I opened the package. They could've sent an email in advance to let me know that they won't be able to ship it. The other plant they sent me was incredibly root bound and had almost no soil in the roots. A terrible experience all around.

Didn't receive mail order plant after 2 weeks. Didn't realize their shipping times were so slow, so emailed asking to cancel order. Seller agreed to refund money. Waited 5 days for refund and never got it. Seller ignored additional emails requesting status. Finally had to escalate claim thru paypal to get promised refund.

Posted on July 1, 2013, updated April 30, 2018 Posted on February 2, 2013, updated July 1, 2013 Posted on November 16, 2012, updated February 2, 2013 Posted on October 16, 2012, updated November 16, 2012 Posted on July 25, 2012, updated October 16, 2012 Posted on June 21, 2012, updated July 25, 2012 Posted on April 25, 2012, updated June 21, 2012 Posted on November 16, 2011, updated April 25, 2012 Posted on November 16, 2011, updated November 16, 2011 Posted on June 3, 2011, updated November 16, 2011 Posted on June 3, 2011, updated June 3, 2011 Posted on April 22, 2011, updated June 3, 2011 Posted on April 10, 2011, updated April 22, 2011 Posted on September 15, 2010, updated April 10, 2011 Posted on August 29, 2010, updated September 15, 2010 Posted on May 2, 2010, updated August 29, 2010 Posted on May 3, 2010, updated May 3, 2010 Posted on March 26, 2010, updated May 3, 2010 Posted on March 26, 2010, updated March 26, 2010 Posted on June 3, 2005, updated March 26, 2010 I've been ordering from Accents about three years now and never been dissatisfied with any of plants received. They have great varieties, so many to choose from..Plants arrive in perfect condition and most are large. Shipping is quick..Toni Tippin

Ordered several different varieties of plants from Peppers Greenhouse. Great price, prompt shipment, and very healthy 4" potted plants. Will definitely order from there again. Excellent!

I love this store. Great quality plants and very fair prices. I will continue to give them my business after placing over 3 orders this past fall.

Welcome to Accents for Home and Garden (Pepper's Greenhouse) the DMV of nurseries. Here's a few suggestions that I've learned from watching good businesses over the years: If Accents for Home and Garden (Pepper's Greenhouse) has been consistently "two weeks behind with orders" for at least the last three years, based on negative feedback here from 2014, and my observations for the last year, perhaps your business has grown and you need to hire another employee! If you hate children, don't get a job as a teacher. Similarly, if you don't possess the social skills to communicate politely, don't do customer service. If you decide to sell online, you should expect to expand your customer service to that clientele. While I have no desire to talk with you, in the 21st century we do use telephones for communication, and you're not going to be able to keep people from calling you about online ordering, ever. (I just got a tiny, good feeling.) If you're going to use the internet to sell your product, you're going to have internet customers that expect you to utilize the options given to you by the internet. One thing the internet is really good for is communicating information to people. To clarify, customer service means treating other people who are trying to purchase from you with a the same basic level of decency, respect, and consideration as you want them to offer to you. Negative feedback for Accents for Home and Garden (Pepper's Greenhouse) here runs back to 2004, and your bad attitude shows up over and over, Curt. When you don't have something a customer ordered, you update your site, then you contact them and ask if they would like a refund, a substitution of one of the other items ordered, or to wait until it is available. (Here's a secret. You write this letter one time. Then you SAVE it. Then you do what we call COPY and PASTE, using that same message for the next customer, but you change the names as needed for each different order. Now you can be just as rude as you like to be, but no one knows because you made your message polite!) When you don't have a plant in stock, and you cancel a customer's order, update your website to show these items are not available. You say you cancelled my order because only one item I selected was in stock. What are the chances of that? Pretty remarkable that I happened to pick all items you don't have in my selection of 8 specimens of 6 plant varieties. What I ordered & the number that is now listed in stock after Curt cancelled my order and refunded my money, which he kept for 2 weeks +: 1 of 8 in stock 2 of 0 in stock 1 of 1 in stock 1 of 1 in stock 2 of 8 and 1 of 4 in stock. So really, according to their site, Accents for Home and Garden (Pepper's Greenhouse) cancelled my order because they don't have one of the plants I ordered, not because they only have one of the plants I ordered. In stock or not, you cancelled my order, yet a day later you still have not updated your Accents for Home and Garden (Pepper's Greenhouse) site, which leads me to wonder if they were actually even in stock when I paid you for them last month. Considering several are still showing the same amount in stock as when I placed my order, I suspect that you let me order plants you didn't have simply because you can't be bothered to maintain your inventory. (Three weeks is enough time for you to be planning ahead and aware of your inventory, regardless of how large your business is in both stock and customers.) This theory would also explain why I received a partial order the first time I ordered from Accents for Home and Garden (Pepper's Greenhouse). The increased cost per item caused by shipping fees, and the decreased amount of items received, made my first order from you a ridiculous purchase, with me overpaying considerably for what I received. That order was also delayed your 15-20 days, so you again had had plenty of time to update your site, and email me with those details. Evidently, this type of communication is too much of a bother for you. Accents for Home and Garden (Pepper's Greenhouse) site still shows all of these except one as available, offering customers the option to pay you for them. Not updating this information, particularly when you cancel a customer's order for them, shows a complete lack of consideration to your customers. If you treated your walk in customers this way, you'd have no business. Sad to think a business with so much potential like Accents for Home and Garden (Pepper's Greenhouse) is controlled by a person who has no qualms about taking his customer's money by leaving the option for more people to order, pay, wait out your chosen business practice of 15-20 days of non-communication, accepting payment for product he doesn't have, and then filling orders as/if he sees fit, rather than to a customer's specified preferences. While I love plants, I have plenty already, and I'll always find more I want. I can let go of the desire to keep the species you advertise as in stock, but you may or may not send to me, only weeks after I pay you. I purchase from several other, quality businesses, so won't be following links that lead to Pepper's Greenhouse or Accents for Home and Garden (Pepper's Greenhouse). Be very clear that because of your blatant disregard for your customers, and your apparently self serving attitude, and evident dishonesty, or lack of caring about appearing to be dishonest, I will not purchase from you, and I will actively encourage others to avoid you.

I called this business about an herb they sell, Lovage. I wanted to use the herb to feed black swallowtail caterpillars. The owner or manager got on the phone and I asked if they treat the lovage with any pesticides. The owner/manager was honest and informed me that yes, they do. She mentioned that 'they' are 'destroying the parsley and other plants'. I am unsure but I took it that she may have been killing butterfly caterpillars, black swallowtails specifically, in order for her plants to look nice for customers (since most other insects don't bother much with herbs and butterfly caterpillars will consume much of the foliage at later stages). Customers, what would you rather have.. perfect plants with dead caterpillars of beautiful butterflies or, a few holes and maybe a couple of caterpillars arriving on the plant? As gardeners, we have to accept that plants and wildlife are a package deal. If you care about the plant, you have to care about those depending on that plant. Yes, there are some that aren't valued such as aphids, spider mites.. but those insects are not in decline. Our pollinators are declining rapidly. The company was honest and I appreciate that but I will not support any company that sprays the plants, especially when there are declining pollinators and their offspring depending on those plants for survival. This is my experience and my opinion only. I felt others should be made aware of the practices of this business so they can make an informed decision.

Received everything as expected. Plants were in decent condition considering they went through the mail. I ordered 4 Corsican Mint, 6 Mazus Reptans, and 2 Chinese Lobelia after researching on Dave's Garden (and not being able to find locally). They all filled the container, looked healthy, and the roots did not appear to be severely outgrowing the container. All 12 are transplanted, doing well, and are starting to add new growth. The containers were individually labeled with the plant names and requirements which made finding the ideal spot much easier. Would order again!

The plants I ordered took awhile to get here, but arrived by Priority Mail in great condition today. One is literally covered with flowers. Ordered from them last year, too, and it was a positive experience. Will order from again.

Posted on February 21, 2017, updated March 29, 2017 Posted on May 8, 2016, updated February 21, 2017 Posted on May 14, 2015, updated May 8, 2016 Posted on May 28, 2013, updated May 14, 2015 Posted on April 20, 2013, updated May 28, 2013 I just received some of the most amazing plants I have ever seen from Accents for Home and Garden. The plants are worthy of Forest Farm or Select Seeds (I think you know what a compliment that is) at a fraction of the price. I received three beautiful wintergreens, a quite large peace lily, two oregano Kent Beauty, three scented geraniums and an abutilon. They were well packaged and fresh. I am very pleased. These guys REALLY know what they are doing, and I will not hesitate to order from them in the future.

I recently purchased 2 plants from Accents for Home and Garden. I had purchased plants from this nursery a few times in the past and the plants arrived as expected, so I never had to contact them with a problem, This time was different. One of the plants I ordered, a Chinese Hat plant, was only 2 inches tall with one leaf and was barely rooted. I'm sure the nursery pulled it off the mist bench before it was ready so they could sell it. I was in disbelief when I opened the box. I thought it was a joke. A 2 inch twig just beginning to grow a root? They should have informed me the plant was not ready for shipment and given me an option. I emailed the nursery, waited 2 days, and received no response. I called and explained the problem and was told that "he" (Fred Pepper) was out of town at a plant show and would be back that evening. She advised me to resend the email, which I did. Three days later, still no reply. I emailed a third time, explaining the problem and asking for a refund or replacement. Still, no reply. There is no customer service as others have said, and I will not buy plants from Accents for Home and Garden again.

On April 3, I ordered one Hardy Orange and 5 Artemesia Powis Castlew from this company. Total plant order: $33.70. Total shipping: $25.25. The website clearly states that plants will be shipped in 15-20 days. Yes, this shipping is ridiculous, but I wanted the plants and went ahead and paid it. (plus the $1 packing fee.) Twenty days came and went, so at about 30 days I e-mailed inquiring when my order would be sent. I was advised that the Hardy Orange was ready, but that the Artemesias couldn't be sent until June 10--first notification of this. The first week in June we could be easily be over 100 deg. where I live--not good conditions for planting in a dry climate. I e-mailed back, saying I probably should cancel the order, but was willing to accept the Hardy Orange if the shipping of $25.25 would be substantially reduced. No response. Shipping notice three days later. Today I received the Hardy Orange, there was NO adjustment of shipping charges, and a note on the order form saying "Refund Sent to Paypal." No refund has been sent to Paypal. E-mailed the seller, who again refused to acknowledge that I was only willing to accept the Hardy Orange if shipping was substantially reduced, and that they were just "backed up in the office," so I hadn't yet been reimbursed. So, I have now paid about $35.00 for a 6" plant that got knocked up quite a bit by USPS; that is, if they are ever able to find the time to reimburse the other $24.75. I have contested this through Paypal, and will proceed to contest through my charge card if it is denied. I have never before seen such lack of regard for customer service and will never purchase from them again.

Most people have had great experiences with this company, and I would agree they do a good job...most of the time that is. The issue I have with this company is in instances when I need to contact them. If one has an issue with an order, then good luck finding a resolution. Consider it a gamble when ordering. If you don't get what you ordered or they ignore your no-substitution request, then don't even bother wasting any effort to get your issue fix. And if you want to open a Paypal dispute, Paypal will likely force you to ship the item(s) back at your expense to resolve the issue. There is no fair resolution here.

Received two giant milkweed plants today (super hard to find!), great price, packed well, excellent customer service in response to comments on my order. I also received a Mexican flame vine from them, it looks great as well. I will definitely be back to order again.

I am a first time online plant purchaser. Less than a week ago I ordered an orange sceptre butterfly bush. Peppers knocked it out of the park. I could not have been happier when I opened the well packed box and found a large, healthy beautiful plant that was full of life. Being a first time purchaser I kept my order small. I am so pleased with the care and speed of Peppers that I am already planning my next order. I would absolutely recommend Peppers to anyone looking for that hard to find plant or anything else for that matter.

Posted on July 1, 2015, updated August 4, 2015 On June 25th I ordered two red mistletoe cacti from Pepper's because the price was good but I wasn't really sure what I would be getting. Their site only stated that they would be shipped in 4" pots, which could mean anything. From the beginning I received emails with a package tracking number and updates on when I would receive my plants. The box was delivered this morning and stamped in red was "live plants enclosed." I just opened them and I have to say they are better than what I had hoped for. Each plant was carefully wrapped, healthy and are a good size for the price. I would not hesitate to order from them again.

Posted on July 23, 2015, updated July 23, 2015 I ordered a desert rose that had (from their website) "clusters of flowers in pink and white with a hint of red." The photo on the order was clearly a red and white flower. //site.mawebcenters.com/accentsforhomeandgarden_1/catalog_i11634001.html?catId=292137 When my desert rose bloomed, it was completely white. Completely. No trace of pink or red or anything. ALL white. I thought: Oh...there's been a mistake, they messed up and sent the wrong one. I'll just email and let them know of the error, and they'll send me the right one. But no. When I told them I'd not received a red and white flower, Fred told me he'd never promised me a red and white one. When I pointed out that the website and sales receipt had red and white in print and in picture, he reluctantly agreed to refund my money if I sent my plant back first. I explained that I didn't want my money back so much as I wanted a red and white desert rose, but he wouldn't do that. They would not send me a red and white desert rose. I don't think they have any. I suggested Fred take down the picture of a red and white desert rose, and remove the print description that says "pink and white with hints of red" , if he was selling white ones, but he said he wouldn't change anything. Fred's social skills aren't the greatest. And I question his word. But I'm always disappointed when folks act like this.

Posted on May 22, 2013, updated July 16, 2015 Posted on April 25, 2012, updated May 22, 2013 Posted on November 10, 2010, updated April 25, 2012 Posted on March 31, 2009, updated November 10, 2010 ordered two Streptosolen's on the 25th and they arrived in perfect condition AND blooming today, the 30th. couldn't be happier as i have been searching for this plant a long, long time.

BEWARE. I received my order of 6 Indian Pink perennials (I ordered 7 being informed that was the number they had but they only shipped 6) on June 11, 2015. These people should be ashamed of themselves. Two of the plants were barely acceptable, two were tiny and very mediocre (not something I would ever buy) and two were barely alive. In fact, as of today, June 13, 2015, they are declining rapidly. I have purchased from many mail order companies. This is by far the very worst one I have ever dealt with. I will NEVER order from them again. By the way, I immediately sent an email to them expressing my dissatisfaction but have not have been shown the courtesy of a reply.

I just received my plants from Pepper's Greenhouse and was so pleased I thought I should share my experience. I was really surprised to see a negative review. I ordered on May 26 and had not heard anything about delivery, so I sent an email on June 3 to inquire about when to expect delivery. I received an immediate response, a "click and ship' notification.( I believe they could work on communication but do understand if you are a small company how it might be difficult to do so.)Today, I received my plants. I have rarely received such healthy, mature, well packaged plants in all the years I have been ordering on-line. Each plant also had growing instructions taped to the pot they were in. I am truly overjoyed with these plants. I will order from them again.

Sadly I have to agree with the other negative feedback about Peppers Greenhouse. Not only did my plants arrive damaged from shipping, but clearly burned from the sun before they were shipped. Additionally, I wrote numerous e mails requesting an estimated shipping date with no response. Part of my order was omitted and I was not advised of this. Attempts to resolve damaged plants were responded to with short tempered arrogance and lack of consideration. When I requested a refund I was refused and advised the only time refunds are given are when plants are returned. However-The FAQ states "no returns" !! Sad sad way to biz.

I decided to try out this nursery and placed an order; communication was really poor, seller did not notify me when they will be shipping the plant only when they decide based on the weather, which I wasn't happy about at all, would be nice to know when the plant is shipped or will be; once I finally received the plant it had no documentation, descriptions or how to take care of the plant, in few weeks it was not doing too well so I did some research and and tried to take care of it based on what I read online which did not help so I sent them a message asking for assistance on how to take care of the plant, had no response; finally I sent them a message in less than a month if I could return the plant and here's the response I got: "No returns. when a plant arrives to you alive ,our responsibility ends. That is a very easy plant to grow, thriving on neglect." this is a very poor response to a paying customer, short, arrogant with attitude. This is definitely not good customer service. I'm not going to buy from this nursery again, good thing I didn't spend a lot of money. I bought from other nurseries online before and this is by far the worst service I've had

I ordered ferns from Pepper's. The price was good, as was the selection. However, several weeks went by without any communication from them. When I contacted them, asking for an order update, I received a curt response saying that filling orders usually took a few weeks. When my order finally arrived, again without any communication, 1/3 of it had been cancelled. They didn't charge me for the missing plants, but the lack of communication was irritating. The quality of the plants I received was very good. However, Pepper's (Fred) needs to improve his customer service A LOT. Communication with customers is extremely poor: a customer deserves to be informed when an order cannot be fulfilled, and notified with an estimated ship date, especially when a delay of several weeks seems to be standard.

I stumbled upon these reviews of Pepper's only after I had placed an order with them for rhizomatous begonias. My heart sunk as I read the negative reviews. It was the dead of winter when I ordered so I waited. I didn't receive a call or an email, but I was patient. My plants arrived when the weather permitted a safe shipment. Worth the wait! Plants came carefully wrapped and gorgeous. Healthy, sturdy, well formed plants. I'm thrilled.

Order an old fashioned Chrysanthemum I could not find anywhere else. Plant arrived well packed and healthy. It has been a few months since I planted it, and it is still doing very well. Maybe not a high service company, but I am happy with my order. After placing my order, I did not receive an email or other notification. No ship notice was sent either. After a couple weeks, my order arrived, safe and sound.

Ordered plant Oct 3rd, received Oct 8th Just received my plant, Impatiens Congo Cockatoo, from Peppers Greenhouse and I couldn't be more pleased! Actually 2 plants in the pot, both very healthy. Well packaged, not even a lost leaf. The price was great as was the cost of shipping. I have no doubt I will be ordering from them again.

Posted on September 12, 2014, updated September 12, 2014 First time ordering: 3 Sinningia, 2 pomegranates, 1 hibiscus, 1 orange jasmine. Got a UPS click-it message with tracking number 2 days after ordering. Plants arrived in very good shape - a bit on the dry side, but they recovered well. I found that the price per plant is one of the better deals available. The shipping is somewhat expensive (about 50% for an admittedly small order), but I found it to be a good deal altogether, considering what other companies charge for similar sized plants. In other words: I found that Pepper's price per plant plus shipping per plant still comes out less expensive than similar size plants plus shipping from other companies. I will order again from this company.

It's been over a year since last order. I think I just bought from these guys once, but it was a big order. I bought a j. Sambac moe, a chenille, justicia, philodendron pink princess, and a couple others I don't remember what. All arrived nice, the philodendron was enormous and too heavy for the pot to support it. Wow things have changed a lot in just over a year. I just up potted that sambac to a 3g, that chenille is in a 5g. I'm done with this review.

On August 28 I placed an order for a "madusa's head" and "flame leaf spurge. I never received a confirmation eMail or tracking number. My messages were curt and the responses, were all repetitive of how an eMail is sent right after a purchase was made. None of the response had given me the information requested; confirmation, tracking number... Adding insult to injury, pictures online are terribly misleading. The plants received were in a USPS box that looked like it was trampled on and the plants themselves looked just as bad as the box they came in. please refer to my facebook page to see the online pictures and the actual plants received. https://www.facebook.com/MyrnaSantana1997 I will never, never do business with them or refer them to any of my friends.

Posted on September 10, 2009, updated July 14, 2014 I ordered a number of plants from Pepper's. The plants were a nice size, for the price. Well packed and healthy! I just placed another order!

This is my second order with them. I placed a small order in May. Fred contacted to let me know that a few of the plants were small and would be a few weeks. I actually changed my m ind a few weeks in and asked if I could get another item (Fatsia japonica "Camouflauge" after seeing a friends plant from them). Fred promptly replied and let me know what the additional cost would be. This was on Friday, order went out Monday afternoon with delivery confirmation emailed to me. Plant arrived perfectly packed, and I could not have hand picked a nicer plant myself, nice 2 gallon pot. I have ordered last year several tropicals and they were well rooted and packed. Very pleased with the communication from Fred. Would defintely order again. Thank you!

i have ordered 4 plants from peppers greenhouse.and all of them is healthy and beautiful. just perfect, thank you,

Two of the plants they sent me had a fungal disease. I took photos with them still partly in their packaging and sent them to them, asking what I should do if one or both died. No response. Sure enough, one died. I sent another email telling them this, and again no response. I don't recommend them at all and won't order from Pepper's Greenhouse again.

How do these people stay in business? I placed an order with them over two and a half weeks ago and have neither heard from them nor received my order. I have emailed them and called and left a message - still NOTHING! I will not order from them again....if I can't find a plant somewhere else, I will do without.

Order number 14580511 I bought three each lavender and anemone. I contacted this company by e-mail twice and informed them that none of the three anemone have shown any sign of life yet. Considering it is June, I don't think these plants have survived and they have yet to respond to my request for advice. I don't like leaving negative feedback, but I feel I have no other choice.

Good experience with this company. All the plants ordered were well wrapped for transport, and all look wonderfully healthy. Also had very good communication with Fred. Very happy and will do business again.