Comments regarding Pepper Joe's Inc.
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Comments:
Rating | Author | Content |
Negative | DTownDannyB (1 review) | On May 11, 2018, DTownDannyB Mesquite, TX wrote: Ordered and was looking forward to planting the Carolina Reapers seeds I ordered. Although I was sent 14 not one of them germinated (I have started many plants from seed so I know what I'm doing). I had read the many positive reviews on hear and trusted them over the negative ones I read and ordered. I sent customer service an email regarding this and they never responded back. I just wanted some seeds that would germinate. I would've rather just had seeds that actually germinated over all the extra misc stuff they sent. Money wasted. Will never do business with them again. On May 11, 2018, Pepper Joe's Inc. responded with: "On May 11, 2018 2:50 PM, Pepper Joe's Inc. responded with: Very sorry to hear you are having these issues. We reply to every single email that comes through our system. It is possible that one may have fallen into the cracks. Please give us a call at (888-660-2276) or email us at customerservice@pepperjoe.com and we would love to take care of you and the issues that are presented. Hours of business are Monday through Friday 8am to 5pm. Looking forward to hearing from you. |
Positive | stanca (3 reviews) | On Mar 8, 2018, stanca El Paso, TX wrote: Posted on March 8, 2018, updated March 8, 2018 On March 8th, 2018, stanca added the following: I should also mention they provide a lot of samples and that is a most excellent bonus! |
Positive | johnc1974 (1 review) | On Jun 6, 2017, johnc1974 Marana, AZ wrote: I have ordered over 30 varieties of peppers from Pepper Joes. so far the ones i have growing are doing very well, i dont have them all growing yet but soon i will. |
Positive | Chadcarew01 (1 review) | On May 31, 2017, Chadcarew01 Orangevale, CA wrote: the people at pepper joes are amazing and very knowledgeable. They are wonderful to work with on placing orders. They have earned a lifelong customer. |
Positive | tkdjim (1 review) | On May 12, 2017, tkdjim Derby, KS wrote: Posted on May 12, 2017, updated May 12, 2017 On May 12th, 2017, tkdjim added the following: oh yeah... also thank you for the Free seed packets! I have 12 of each type seeded in jiffy pots already as well. Thanks Pepper Joe!!! tkdjim |
Positive | aedeos (1 review) | On Apr 24, 2017, aedeos Burlington, WA wrote: I've ordered from them for the past couple of years. Their expansive collection of unique, fairly priced seeds has allowed me to get exactly what I want out of my garden. Shipment is quick, feedback is quick, staff is friendly. Without the Pepper Joe's team, my life (and food) would be far more bland. |
Positive | Punky1869 (1 review) | On Apr 13, 2017, Punky1869 Roy, WA wrote: I had a really hard time trying to order online due to my internet so I called them up. My order was a very big order and the lady that helped me out was very patient and helpful! I got my order in 3 days. I appreciated the help n knowledge |
Positive | johnsioux (1 review) | On Apr 6, 2017, johnsioux Tampere, Finland wrote: I ordered 10 Carolina Reaper seeds from Pepper Joe's and got about 15 of them. But that's not everything, I also got 2 extra bags of seeds (different sort of chilis) plus Carolina Reaper pods for free! Also the delivery from US to Finland took only 5 days or so. Highly recommended! |
Positive | gibson175 (1 review) | On Apr 3, 2017, gibson175 Richmond, TX wrote: 3rd time returning customer after initially ordering the "dynamite in a box" which gave me the top 5 super hots all of which had a success rate of 85% at germinating. And I'm by no means an experienced gardener. I've had great luck using a 72 count rooting system tray with the 80 degree heating pad under it to keep at a constant temperature. I use a small amount of root stimulator and just wait. Super hots take a long time to germinate where as the others are a few days to a week. With an 85% success rate, either I'm just damn good, lucky, or seeds are of great quality. I'd argue it's a little all of the above. |
Positive | FishboneTabby (1 review) | On Mar 31, 2017, FishboneTabby Ayer, MA wrote: Posted on March 31, 2017, updated March 31, 2017 On March 31st, 2017, FishboneTabby added the following: |
Positive | purplethorns (7 reviews) | On Mar 20, 2017, purplethorns Streetsboro, OH (Zone 5b) wrote: Ordered sweet pepper seeds from this company. Wanted more, but they specialize in hot pepper seeds you won,t find anywhere else. Wish I could eat hot peppers...they are good for you. Seeds germinated well in my own potting mix I created for my garden seeds. Watched the video...it was great..Tried the paper towel experiment. It worked well. Good unique company. |
Positive | ph0neman (1 review) | On Mar 20, 2017, ph0neman Marion, IL wrote: Good folks at Pepper Joes. Good communication and promptly delivery. Had a little issue with a pack of seeds not germinating and thy resent promptly along with a few extras. Highly reccommmend. |
Positive | morgangardens (1 review) | On Mar 20, 2017, morgangardens Rushville, IN wrote: I have only been growing peppers for a few weeks now but I have been very happy with Pepper Joe's. The videos and simple yet detailed explanations have already help me in my short time as a gardener. Thanks Pepper Joe's! |
Positive | LLOYD88CA (1 review) | On Sep 12, 2016, LLOYD88CA Port Hope, Canada wrote: A few weeks ago I ordered seeds. My order was processed that same day, and shipped out. Within a week I received my seeds here in Canada. I was disappointed with the free seeds sent, and just sent an email, explaining said disappointment. Within an hour I got an email with kind regards to my feedback and they sent out more free seed to me. Can't say enough about their professionalism and great customer service..... I will definitely be back!!!! |
Positive | NewbiePeppie (1 review) | On May 25, 2016, NewbiePeppie Yakima, WA wrote: Not only did I get seeds for the HOTTEST PEPPER IN THE WORLD! I got my two free seed packs AND CUSTOMER SERVICE! Super bummed about the seedling shortage but love the fact that my request wasnt simply ignored about inventory. Rather than getting a package and just assuming I was correct. I got a hand written letter in my package explaining the entire situation and expectations. YOU GUYS ROCK! Cant wait to return to post results! Thanks for the awesome delivery. Free seed selection AND the virtual 1 on 1 service. Ill be seeing you guys regularly from here on out. Anyone considering should know right now, YOU WONT BE DISSAPPOINTED! |
Positive | klejeune (1 review) | On Apr 3, 2016, klejeune Marietta, GA wrote: I have ordered from Pepper Joe's for two years and every seed they sent grew into a beautiful and producing plant. I grew Carolina Reapers last year and they were HOT and beautiful. I will always order from Pepper Joe. |
Positive | pearlselby (4 reviews) | On Feb 15, 2016, pearlselby Clarksville, TX wrote: I love this pepper store. I spend time on their web site, because of all the neat things there. |
Positive | morrismike929 (1 review) | On Jan 29, 2016, morrismike929 Glen Burnie, MD wrote: These guys are the real deal. I am a Chilihead through and through and I love this company, but they carry a line of products applicable to whatever you are looking for, including mild/not hot bell peppers and a cool selection of tomatoes too. The customer support center is responsive and I got an email answer from the owner to one of my questions which I thought was cool. |
Positive | Musette (1 review) | On Dec 30, 2015, Musette Wyoming, IL wrote: I have ordered from Pepper Joe's on several occasions with great success. This last time, my order got lost in the mail. When I contacted them, they sent the tracking #, etc - when I explained that it showed 'delivered' but never got here they very nicely (and very quickly) sent out a replacement order. That kind of customer service has earned them a customer forever! Plus, their seeds are great! My growing buddy and I had more Nagas and Scorpions than we knew what to do with! Pepper Flakes for Everybody!!! |
Positive | jreadwilliams (1 review) | On Nov 3, 2015, jreadwilliams Sparks, NV wrote: Posted on November 3, 2015, updated November 3, 2015 On November 3rd, 2015, jreadwilliams changed the rating from neutral to positive and added the following: Looks like they did respond to me right away however it must have been sent to my spam folder. They followed up and i did recieve that response. On November 3rd, 2015, jreadwilliams added the following: Looks like the post office lost my order. Go figure. Pepper joes was awesome and resent my order to replace it. Awesome customer service! |
Positive | tclls40 (2 reviews) | On Nov 2, 2015, tclls40 Campbell, OH wrote: First time ordering from PepperJoes. The postal service lost the package. Emailed them, and got a response right away. Boxed up a replacement order and sent it out. Received it today. Nicky, "The Pepper Girl", is top notch in the customer service department. Thanks once again! I will post again with germination rates at a later date. |
Positive | Domanic39 (1 review) | On Oct 27, 2015, Domanic39 Scottsdale, AZ wrote: I ordered some chocolate habanero seeds.I planted 1 for now and the seeds is now growing. I want to have a container garden like pepperjoe. He is awesome. My dream is to have every super hot pepper in my garden in my state.I wish I had more seeds of all the other super hot pepper seeds.pepperjoe has the best stuff in the world. Ty pepperjoe |
Positive | Marty084 (1 review) | On Oct 19, 2015, Marty084 Chino, CA wrote: This man and his team behind him are just the best! Even after last year when it was way to late in the season to get seeds and I got some from friends he helped me in getting them to germinate and grow! I'm am much more ahead of the game this year and have already placed two orders with him. Look you know what your getting here! Read the review from other company's on Amazon!!! How crappy is it to grow a plant only to find out you got scammed on seeds! This place is ligit! And the web site is full of help! |
Positive | BigBangGroup (1 review) | On Sep 4, 2015, BigBangGroup Memphis, TN wrote: I've been getting seeds from PepperJoe since I was first shown his catalog. That's been a few seasons now and even when the rare issue arises from a variety that isn't what's expected, etc. I've had to do nothing more than shoot him an email and the problem is fixed. Most times the fix comes with several packets of free seeds included. Can't ask for more than that from a fella now can you? |
Positive | Jasonfoote0716 (1 review) | On Aug 11, 2015, Jasonfoote0716 Broadview Heights, OH wrote: Pepper joes is fantastic. I have a Carolina reaper plant that I got from seed and is now over 1 and a half years old. Its on it 3rd fruiting. It has over 150 pods on it and 180 pods behind that! Pepper joe is awesome e quality seeds and amazing performance. Keep in mind super hots are on their own time. Use superthrive triple phosphate and tomatoes tone. With a blossom set spray from bonide. I have a ligeit 3000k worth of sellable goodies. |
Negative | Startoker (1 review) | On Aug 8, 2015, Startoker Dayton, OH wrote: Beware pepper Joe's and any seed companies selling Carolina Reapers! They assume that everyone is stupid and will accept anything that is hot. They will slap the name of the most popular pepper on the seed that they have on hand so they can sell it at top dollar. Seeds Direct sent me habaneros, Pepper Joe's sent 7 pot bubblegums. Don't even think of asking for a refund. They will send more seed that in all likelihood is not really what you want. On Aug 8, 2015, Pepper Joe's Inc. responded with: "On Aug 9, 2015 9:32 AM, Pepper Joe's Inc. responded with: Hi Startoker and thanks for being a customer. I will gladly refund your money. Send me your order number to pepperjoe@sc.rr.com I am deeply sorry to hear that you're not satisfied with your Reaper Pods. However, the Reaper has been out for 3+ years and there are Tens of thousands of satisfied customer. You can see many here at Dave's garden. Check out our FB page and scroll over the months and you'll actually see many, many pictures of awesome pods. [HYPERLINK@www.facebook.com] And we receive a ton more of perfect Carolina Reaper Pods by email. But the most important customer to you....is well... you. I'll toss in a FREE pack of Carolina Reaper seeds too as well as some freebie pods. |
Positive | DBeights (1 review) | On Jul 19, 2015, DBeights Mesquite, TX wrote: Pepper Joe has the best selection of pepper seeds I have ever seen. I have been buying seeds from Joe for a couple of years now. Every order I have placed has been correct, fast, and comes with helpful growing tips. The free seeds with every order is a fun surprise too. I have had nearly perfect germination rates. I can count on one hand how many seeds out of all of my orders have not sprouted, and there is a good chance it was something I did wrong. I think it is great that every order comes with a support system too. I cant think of another place that will email or get on the phone with you if you need help with growing your plants. Overall I have had nothing but AWESOME products and service from Pepper Joe. I recommend his site to everyone from seasoned growers to the capsicum curious! You can't go wrong with pepperjoe.com! |
Positive | docpeppers (1 review) | On Jul 18, 2015, docpeppers Winnipeg, Canada wrote: I've been buying pepper seeds from Pepper Joe's for a number of years and I have never had aproblem with the mail orders or the germination of any of his seeds. Living in Central Canada our season is short, so I rely on superior seeds like Pepper Joe's to germinate and grow into exceptinal pepper plants. |
Positive | Clark7766 (1 review) | On Jul 9, 2015, Clark7766 Helena, AL wrote: Dealing with Pepper Joe has been nothing short of phenomenal. Quality seed, pods, flakes, sauces, etc... for sale as expected. But great customer service. And free helpful hints, tips, and videos about growing pepper plants. There isn't a business owner out there who is as dedicated to seeing his customers succeed as Pepper Joe. |
Positive | Madisong (1 review) | On Jul 4, 2015, Madisong Middle River, MD wrote: I decided to grow some of the hottest peppers I could find. My garden is really looking good. |
Positive | Domanic (1 review) | On Jun 25, 2015, Domanic Scottsdale, AZ wrote: PepperJoe and Silvana are two awesome people. There peppers are the best to have.my seeds all died.so I'm getting replacements.I would only order from Pepperjoe and no one else. Pepperjoe has the best seeds in the world. I give him and Silvana 10 stars and two thumb's up.love u my brother and sister. |
Neutral | VeiledMaid (5 reviews) | On Jun 22, 2015, VeiledMaid Maricopa, AZ wrote: Posted on May 25, 2015, updated June 22, 2015 On May 21st, 2015, VeiledMaid changed the rating from negative to neutral and added the following: I've sent you my payment confirmation screenshot; which also shows date and time of order. I wish the super hot pepper seeds that I ordered had been viable; but the free Chi Chien, and Prik Che Faa pepper seeds that you sent with my order are fantastic. I bought white ghost pepper plants from another grower, just to have a super hot pepper in my garden; but I really want those world record pepper plants in my garden. I'd be happy to give Pepper Joe's another chance. On May 25th, 2015, VeiledMaid added the following: I'll update my rating here once I give the seeds a few weeks to germinate. If they do germinate, you'll get more than a positive review here... I'm a world record holder myself (Interactive Model) I'll tweet pictures of a healthy Carolina Reaper to my fans, and tell them where I got the seeds. On June 22nd, 2015, VeiledMaid added the following: Update to my rating: Some of the supper hot peppers germinated this time. Three of the Carolina reaper seeds germinated, of the twelve sent. The rest had similar success rate. The supper hot pepper seeds from the "Box Of Dynamite" have a 25% success rate. The low germination success rate is not due to lack of gardening skills; it is due to the low quality of the seeds. Pepper Joe does go above and beyond with customer service, even sending free seeds and spices; but the seed quality of their super hot peppers is poor. All of the other pepper seeds I have planted this year have had a much higher success rate. I purchased seeds from large commercial companies, and a small time outfit in El Cajon CA. I also planted the free pepper seeds that Pepper Joe sent. Everything besides the supper hot pepper seeds from Pepper Joe's is growing well. My review is only Neutral due to the great customer service skills of Pepper Joes. Otherwise, I would give a negative review, based on poor quality of the super hot pepper seeds. I didn't order free random seeds, and spice mixes, I ordered supper hot pepper seeds, and expected top quality for the price I paid, and from reading all of these great reviews... that unfortunately have no pictures of healthy plants, and happy gardeners, to go with those great reviews. On Jun 22, 2015, Pepper Joe's Inc. responded with: "On May 3, 2015 9:31 AM, Pepper Joe's Inc. responded with: Hi VeiledMaid and thanks for being a customer. Please send me an email to pepperjoe@sc.rr.com with your order number or email address that you ordered with and we'll rush out another "Box of Dynamite". We're getting germination reports from our customers of 80 to 90% on our seeds. Some ever report 100% as you can see in the 118 Positive comments here on Dave's Garden. But most important to us is YOUR results, so we'll gladly replace your seeds. We'll even toss in a few other goodies. Sorry, but our current Shopping Cart doesn't have tracking. We do send out a confirmation email to each and every customer. We ship out every order in 3 to 4 business days....(we take a lot of pride in our speed of processing orders)...then the delivery time is up to your local Post Office. We have many customers in Arizona and do not get complaints on delivery time there....but I'm sure it can happen. On May 6, 2015 10:06 AM, Pepper Joe's Inc. added: Hi VeiledMaid, we're here for ya....just waiting to get your email so we can give you a full replacement and some extra goodies compliments of Pepper Joe's. :) On May 14, 2015 6:46 AM, Pepper Joe's Inc. added: We're STILL here for ya VeiledMaid LOL. On May 24, 2015 9:04 AM, Pepper Joe's Inc. added: Hi again VeiledMaiden. On Jun 23, 2015 4:00 PM, Pepper Joe's Inc. added: Hi VeiledMaid and good to hear from you again. |
Positive | warwickricky (1 review) | On Jun 22, 2015, warwickricky Indianapolis, IN wrote: I watch all Pepper Joe's videos and have benefited enormously from them. Thanks to his "How-To" videos on gardening, I have a world class patio-pepper garden. Pepper Joe has also taught me how to cook some of the best "Pepper Cuisine" on the planet !! And his Pepper Seed store is the best. If I need anything about Peppers or Tomatoes, I always go thru Pepper Joe or Penny's Tomatoes first. I love you Pepper Joe !!! PEPPERS FOREVER !!!! |
Positive | PSFrank (1 review) | On Jun 12, 2015, PSFrank Palm Springs, CA wrote: I've bought tomato and rare hot pepper seeds from Pepper Joe's for several years now. Their customer service is tops, and they ship very fast... |
Positive | Raug (1 review) | On May 31, 2015, Raug Lethbridge, Canada wrote: Posted on May 19, 2015, updated May 31, 2015 On May 19th, 2015, Raug changed the rating from negative to neutral and added the following: Got through to someone looks like. They are offering to ship my order again free of charge, or the option to refund my money. Im choosing to have my order shipped again, because im still excited about these seeds for next year. Im changing my rating from negative to neutral for the time being until my order arrives. On May 31st, 2015, Raug changed the rating from neutral to positive and added the following: Pepper Joe has come through in a very positive way. Seeds were reshipped via Xpress post May 21st and i received them May 29th. Thanks so much ! Ive changed my review to positive. On May 31, 2015, Pepper Joe's Inc. responded with: "On May 24, 2015 9:53 AM, Pepper Joe's Inc. responded with: Hi Raug and thanks for the 2nd chance. |
Positive | metalfacebmac (1 review) | On May 13, 2015, metalfacebmac Hancock, MI wrote: I have ordered a few times from Pepper Joes now and every time they have blown me away with quality and quick, easy service. All the seeds I get have grown into superb chili plants, and not only did they include the two packs of free seeds, but also threw in a pack of dried Reaper pods! Simply awesome. I will be coming back every year from now on to get the great experience time and time again. Signed - A very happy Upper Peninsula of Michigan chili grower On May 13, 2015, Pepper Joe's Inc. responded with: "On May 14, 2015 6:56 AM, Pepper Joe's Inc. responded with: Hello metalfacebmac, Zevon329 and Tazznred. Thanks so much for taking time out of your busy schedules to leave those nice reviews. That inspires us even more. I'm thrilled to hear of your germination successes and enjoying our Freebies. It's good to see the extra efforts to store our seeds and keep them in optimum shape is working out. We vacuum seal our seeds and add silicon gel packs. We like to stay connected to our customers so join us at [HYPERLINK@www.facebook.com] and sign up for our free newsletters at http://visitor.constantcontact.com/manage/optin/ea?v=001nkQb... |
Positive | zevon329 (1 review) | On May 11, 2015, zevon329 wrote: I ordered about 20 different peppers from Pepper Joe's and I've had excellent success with them, about a 90% germination rate. All of the plants are big and healthy, so I'm sure they came from good stock. Shipping was quick, they sell all kinds of peppers, pepper products, and growing supplies, but one of the best things about Pepper Joe is their web site, which is full of great tips and pretty much everything hot pepper. I will definitely be ordering my seeds from Pepper Joe next year! |
Positive | tazznred (1 review) | On May 3, 2015, tazznred San Antonio, TX wrote: 75 to 85% germination of all of my seeds. Very happy with the box of dynamite as well as the free seed packs and pods. Reaper and Scorpions are around 2.5 to inches tall now, really see changes now each day. Used growing light and covered the for the first three to four weeks then removed the plastic cover as they got bigger.Gretain for and support from Pepper Joes !! |
Positive | artfuldodger83 (4 reviews) | On Apr 27, 2015, artfuldodger83 Chicago, IL wrote: Shipping price was reduced for several packets, which is appreciated, as is the excellent germination rate for Carolina Reaper and Trinidad Scorpion. I saved some fruit from our last season for the seed and those are all germinating well at our new home |