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Comments regarding Planet Natural

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  Feedback History and Summary  
34 positives
7 neutrals
12 negatives

Comments:

RatingAuthorContent
Neutral Missy_P
(1 review)
On Aug 19, 2010, Missy_P Vancouver, WA wrote:

I've got to start by saying that I rarely write a review about anything (except if I'm really mad), but I was so pleased with my recent order from Planet Natural that I want to pass it along. I LOVE THIS COMPANY! My husband and I have been battling ants all summer and we don't like to use chemicals. A friend told me about Planet Natural, so I gave them a call. The person I spoke with was very informative -- he listened to my concerns and suggested some products, which I purchased and received by the end of the week. Well, it's been one week know since the battle of the ants began and I'm pleased to say that we're winning. Very Happy in Vancouver.



Note from the Garden Watchdog editors:


It is the policy of the Watchdog that companies may not pose as their own customer in order to leave feedback. This review was posted from a computer account associated with the company representative for Planet Natural. The review was changed from positive to neutral so that it would not affect the overall rating given by customers.
On Aug 19, 2010, Planet Natural responded with:

"On Feb 8, 2018 5:27 PM, Planet Natural responded with:

This review, that was flagged by the Dave's Garden editors, is an actual customer review sent to us via email. It was wrong to change the overall rating.

Thank you,

Eric Vinje, Owner
Planet Natural"


Neutral sunnyb406
(1 review)
On Jul 29, 2010, sunnyb406 Bozeman, MT wrote:

Hello Everyone!

Just had to drop a line to rave about my first trip to Planet Natural! I've lived in Bozeman for about 6 years, I'd heard about Planet Natural but couldn't figure out where the store was located. So, I went to their website and called them up for directions. They were so nice and told me exactly where to find them. I was having problems with bugs on some of my houseplants (yuck!). The employees asked me if i needed help as soon as I walked in the door. I explained my dilemma to them and they knew right away what kind of bugs were on my plants and how to get rid of them! The owner of the store even jumped in the conversation to give me his advice. I've never felt so welcome at ANY store! What a great local business! And the best part, 2 weeks later, no more fungus gnats!
My only complaints are that the parking lot is small and they are kind of hard to find, but their new store should solve both of those problems. Thanks Planet Natural for all your help and I will be coming back again very soon!



Note from the Garden Watchdog editors:


It is the policy of the Watchdog that companies may not pose as their own customer in order to leave feedback. This review was posted from a computer account associated with the company representative for Planet Natural. The review was changed from positive to neutral so that it would not affect the overall rating given by customers.
On Jul 29, 2010, Planet Natural responded with:

"On Feb 8, 2018 5:42 PM, Planet Natural responded with:

This review, that was flagged by the Dave's Garden editors, is an actual customer review submitted from our retail store. It was wrong to change the overall rating from positive to neutral.

On several occasions, we have asked customers if they would be willing to post a review of our company on the Dave's Garden website. These comments are actual reviews by real customers. This was explained at length to the editors at Dave's Garden.

Thank you,

Eric Vinje, Owner
Planet Natural"


Neutral mole_gardens
(1 review)
On Jul 29, 2010, mole_gardens Bozeman, MT wrote:

Posted on July 17, 2006, updated July 29, 2010
I have been ordering from Planet Natural for the past 5 years and love this company. There selection is the best I have found anywhere.

Great folks! Great Products! Great Prices!


On July 29th, 2010, mole_gardens added the following:

I have been shopping at Planet Natural for the last several years as I live in the valley and it is convenient. Just found out the good news that they will soon be opening up a retail store in one of the coolest buildings in town! This move will no doubt bring lots of locals in to shop for the latest in organic products. If you are a gardener that loves "keepin' it green" there isn't a better group of folks to go see. Can't wait to shop in their new store!

Note from the Garden Watchdog editors:


It is the policy of the Watchdog that companies may not pose as their own customer in order to leave feedback. This review was posted from a computer account associated with the company representative for Planet Natural. The review was changed from positive to neutral so that it would not affect the overall rating given by customers.
On Jul 29, 2010, Planet Natural responded with:

"On Nov 1, 2011 10:29 AM, Planet Natural responded with:

We have asked several retail customers if they would be willing to post a review of our company on the Dave's Garden website. Many of these reviews were posted from within our own retail store. This was explained at length to the editors at Dave's Garden."


Neutral dirt_squirt
(1 review)
On Jun 6, 2010, dirt_squirt Framingham, MA wrote:

HELLO WORLD - JUST GOT ALL MY GARDENING GOODIES FOR THE SEASON. YOU ROCK PLANET NATURAL!



Note from the Garden Watchdog editors...

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "mole_gardens" and "captain_compost." Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
On Jun 6, 2010, Planet Natural responded with:

"On Feb 8, 2018 5:51 PM, Planet Natural responded with:

This review, that was flagged by the Dave's Garden editors, is an actual customer review sent to us via email. It was wrong to change the overall rating. This was explained at length to the editors at Dave's Garden, yet no changes have been made.

Thank you,

Eric Vinje, Owner
Planet Natural"


Neutral captain_compost
(1 review)
On Jun 4, 2010, captain_compost Portland, OR wrote:

Posted on April 3, 2007, updated June 4, 2010
I recently purchased a compost tumbler online from Planet Natural. I was having a hard time deciding on which composter to get and sent several e-mails off to the company before purchasing. They answered all of my questions promptly and were always very helpful. My composter arrived quickly and in good shape. I will definitely be ordering again from Planet Natural.

I will also say, that before purchasing from them I shopped around. Not only did Planet Natural have a large selection of composters, they had some of the best pricing.


On June 4th, 2010, captain_compost added the following:

I just wanted to chime in again about Planet Natural. I've been shopping with them for over three years now and have not found a better website or gardening store around. Their staff is very helpful and seem like they generally care. My packages always arrive within a few days and their selection and pricing is second to none.

Note from the Garden Watchdog editors...

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "mole_gardens" and "dirt_squirt." Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral tory_d
(1 review)
On May 7, 2008, tory_d San Diego, CA wrote:

I read the post about worms below and wanted to give my thoughts. I have been ordering ladybugs and fly parasites from Planet Natural for the last 15 years. They have always shipped in a timely manner and they guarantee live delivery. When I had trouble with a ladybug shipment last year (it was extremely hot here), I called them and they sent me another package the next week.

They only ship their bugs on Mondays, so I guess if you ordered at the beginning of the week it could take 10 days or so for an order to arrive.



Note from the Garden Watchdog editors:


It is the policy of the Watchdog that companies may not pose as their own customer in order to leave feedback. This review was posted from a computer account associated with the company representative for Planet Natural. The review was changed from positive to neutral so that it would not affect the overall rating given by customers.
Neutral asheshartford
(1 review)
On Apr 12, 2007, asheshartford Casper, WY wrote:

I am a 3rd grade teacher in Wyoming and our class is beginning to learn about the benefits insects have when being used for gardening. I recently called Planet Natural and spoke with an employee who was very helpful in getting us started. They gave me all the information I needed on praying mantis, lady bugs, and worms and got my order in as soon as possible. Knowing how the bugs should be kept, released and fed helped me to make this learning experience for my class worthwhile and fun! Thanks Planet Natural. I will make sure to pass the word on to other teachers.as well!



Note from the Garden Watchdog editors:


It is the policy of the Watchdog that companies may not pose as their own customer in order to leave feedback. This review was posted from a computer account associated with the company representative for Planet Natural. The review was changed from positive to neutral so that it would not affect the overall rating given by customers.