Comments regarding Dutch Grown

I ordered some astrantia bareroot plants from Dutch Grown. Received them very promptly, within two days of placing order. However, plants were dry and brittle, obviously dead. I was very unhappy and contacted the company by email. Within a day, I had a response and a number to call. I called and spoke with a very understanding person who had read my email and agreed that the order should not have been sent, and that she would either replace it with good product or refund my money the following day. The next day, I received a notification that my money had been refunded and a separate email from the customer service person I had spoken with who said that the sale price of the plant had been offered for clearance of this year's stock and that their remaining stock of the plant (4 plants) were not suitable for shipping and that my money had been refunded and would be returned to the card I charged it to within 7 days, which it was. I would do business with them again as they backed their product.

I was really skeptical given the number of negative and neutral reviews, but my usual haunts were out of a variety of gladiolus I wanted and Dutch Grown had them available. So I gave them a shot. They arrived quickly and the corns were big and healthy-looking--more so than some of my usual places have been of late. Not at all crunchy or shedding. We'll have to see if they sprout and bloom, but so far I'm optimistic. The best-looking bulbs I've planted yet this spring.

I placed a small order for about $50 in 2020 and another for about $100 this year, and I have been very pleased with what I have received from them (Peonies, Allium Globemaster, Allium Ambassador, Grape Hyacinth Blue and Mixed). The Peonies (Joker and another I've received were some of the healthiest and had multiple active eyes growing. While there were problems with the Allium Globemaster I ordered, they were not the only ones having problems with that bulb this season as I ordered them elsewhere and had the same issues. These people were kind enough to refund with an apology and explanation, which I appreciated. The 5 other Allium Ambassador and the 200 Blue and Mixed Grape Hyacinth were huge and very healthy. I liked that they arrived in a nylon net bag that allowed me to hang in the garage until I was able to plant them. The bag is large enough and of good enough quality to reuse multiple seasons. I was pleased with the order in general and the no questions asked support I received after I provided pictures of the Globemaster problems. I'll be doubling my ordered once more next year.

Made my first order from this company this year for alliums, ixias and
species crocus. The bulbs that arrived were firm and healthy and the alliums wer good sized bulbs, which is not always the case in. mail order.
They were out of the 25 Orange Monarch crocus I ordered so substituted a bag of 100 healthy mixed species crocus; very nice!
The ixia bulbs were healthy as well.
A good experience!