Comments regarding KPR - Gardeners Club Slovakia
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Comments:
Rating | Author | Content |
Negative | tandree (1 review) | On Jun 6, 2018, tandree wrote: I have ordered Rhus coriaria grains on 18th of May and paid immediately. Since no news.But I see here people waiting one year, so there is stil hope. In the mails that I have received there is no indication about time of delivery. It is strange that in the KPR site there are no names, adresses, location, telephone numbers. Only e-mail contact. This is not normal. In the same time they are recruiting translators in all planetary languages. If they don't have time to deliver rapidly and to answer emails (as read in their answers here), how they think to expand their activity all over the world. I think they are not real gardeners, but a trap for money - 10 euros frome here, 50 euros frome there, and so on. |
Negative | HiddenName (1 review) | On Mar 15, 2017, HiddenName Als, Germany wrote: Posted on February 12, 2017, updated March 15, 2017 On March 15th, 2017, HiddenName added the following: After some emailing back and forth where I described the problem, I never heard back from KPR. No offer to re-send seeds, money back, or anything. Some of the other seeds I received has sprouted now, and I can say with 100% certainty that they are not what I ordered (Drosera capensis). To be fair, I have not given KPR the opportunity to counter this, but I will never order from them again. On Mar 15, 2017, KPR - Gardeners Club Slovakia responded with: "On Jul 22, 2017 8:17 PM, KPR - Gardeners Club Slovakia responded with: Mr Tomas Kindahl from Umeå, Sweden (and not from Als, Germany as he wrote in his fake profil) ordered 2 packets of Sarracenia purpurea seeds and 1 packet of Drosera capensis seeds. Estimated delivery November-December 2016. His order has been sent on 27th January 2017. |
Negative | mcgsm (1 review) | On Feb 1, 2017, mcgsm ALBA IULIA, Romania wrote: Posted on February 1, 2017, updated February 1, 2017 On February 1st, 2017, mcgsm added the following: I would like to say that my experience with KPR is negative because we ordered some seeds exactly two months from December 7, 2016 and have received nothing.Write mails heedlessly and I automatically respond in English as site will soon receive KPR the answer.I think are crooks. On Feb 1, 2017, KPR - Gardeners Club Slovakia responded with: "On Jul 22, 2017 8:28 PM, KPR - Gardeners Club Slovakia responded with: We could not give any respond to this complain, because there is no order from Romania dated December 7, 2016. However, all orders from December 2016 are already dispatched and success delivery is confirmed. That's a pity that the author did not confirm that he already received his seeds. Anyway, he have probable not read the confirmation email properly with estimated delivery time. Some seeds from abroad have deadline for order in December and they are delivered in the spring before planting (March-April). But this information is provided both on the website and in the confirmation email." |
Negative | octavia_kiss (1 review) | On Jan 3, 2013, octavia_kiss Timisoara, Romania wrote: Posted on July 31, 2011, updated January 3, 2013 On January 3rd, 2013, octavia_kiss added the following: Hello, miracles happen! After more than 1 year, the seeds finally arrived! They suddenly sent me a confirmation email(around Christmas 2012) for my payment (which had been done more than 1 year ago) announcing me that they sent the seeds. So, yes, the seeds arrived. 3 kinds were missing but they compensated it by giving more seeds from the other kinds. I no longer bother to ask for the missing ones. Would had been nice to send some appologies for the delay and for the replacements. But no, they acted like nothing ever happened. It's like there are only robots, no brains, no human skills or at least marketing knowledge. I maintain my negative rating. I'll never order from them. |
Negative | mboret (1 review) | On Jun 2, 2012, mboret Dronten, Netherlands wrote: I've ordered, begin of April, seeds of Poncirus Trifoliata. |
Negative | Z_Hongo (1 review) | On Feb 2, 2012, Z_Hongo wrote: Posted on July 4, 2011, updated February 2, 2012 On February 17th, 2011, Z_Hongo changed the rating from negative to neutral and added the following: I have to say you are right, I read the mail again and it figures the period of delivery (January-March). I really want to apologize for this big mistake and hope youīll forgive me. Iīm really sorry. On April 1st, 2011, Z_Hongo changed the rating from neutral to negative and added the following: Today is the 1st April and I didnīt receive the seeds. Youīre no longer on time. On April 4th, 2011, Z_Hongo added the following: 4th april and still nothing........ On April 4th, 2011, Z_Hongo added the following: 4th april and still nothing........ On April 4th, 2011, Z_Hongo added the following: 4th april and still nothing........ On April 11th, 2011, Z_Hongo added the following: 11th April and no seeds arrived and no email received. I would like to know what would be KPRīs excuse now. The first was that we donīt know how to read, now that we learned how to do it right thanks to them, whatīs the next excuse? Maybe that we didnīt order thousands of dollars and thatīs why our order has no priority like others? or just that they keep the money because they need to buy a new car? who knows? Iīm an experienced gardenener with 20 years of experience and Iīve been ordering seeds since a long time. This is the worst way Iīve been treated as a customer ever: They didnīt answer any of my mails, they accused me and others of being illiterate and/or ignorant, finally after a long wait the seeds didnīt arrive in the "agreed period of time", and lastly and worst of all, they donīt even bother to contact me to tell whatīs wrong with the order. But I know very well this kind of people, itīs never their fault, theyīre the best and are others who are in fault. I think this time is going to be the mailmanīs fault or anything else, maybe Japanīs recent disaster. Finally let me tell you something, NOBODY THAT I KNOW, INCLUDING MY STUDENTS, ARE NEVER EVER GONNA ORDER ANYTHING FROM YOU. Iīll keep you guys updated, if this people think Iīm gonna give up they donīt really know how big my balls are. On April 18th, 2011, Z_Hongo added the following: 18th april........still nothing. On April 25th, 2011, Z_Hongo added the following: 25th April..........nothing and more nothing!!!!!!!!!! On May 3rd, 2011, Z_Hongo added the following: 3rd May................no seeds. 2 months delay, this is unpresentable. On May 3rd, 2011, Z_Hongo added the following: I ordered recently some seeds to a serious company and got the seeds in 10 days. Thatīs how serious people work!!!!! and they answered ALL OF MY MAILS. Another issue, you should treat all the customers the same way and not considering just the amount of money spent in the order. If you give priority to big money orders, such as you do, you should let the customers know and tell it clearly in your webpage, something you donīt do. On May 10th, 2011, Z_Hongo added the following: 10th may.......nothing This is a huge fraud. At least I just ordered 15 euros, itīs something I do always when itīs the first time I order to someone I donīt know. Donīt trust anyone the first time and donīt order big money. Be very carefull with third world countries such as this one. On May 17th, 2011, Z_Hongo added the following: 17th may...............nothing. Besides what janmalysz recommends, I think we could also send 100 mails everyday to colapse their mail. On June 10th, 2011, Z_Hongo added the following: 10th june and no seeds. Itīs time to go to the police. On July 4th, 2011, Z_Hongo added the following: Iīve denounce this thief (Martin Smetana) to the police. Let see what happens. On February 2nd, 2012, Z_Hongo added the following: Well, finally Iīve denounced this guy to the spanish "guardia civil" for an internet fraud. Let see if at least he gets what he deserves. Maybe, if weīre lucky, the webpage KPR can be closed down. On Feb 2, 2012, KPR - Gardeners Club Slovakia responded with: "On Feb 16, 2011 7:37 AM, KPR - Gardeners Club Slovakia responded with: Negative comments are made only by customers who have not read nor "sales conditions" nor "email confirmation of the order", but neverthless they sent money for their orders. |
Negative | panapo (1 review) | On Jan 11, 2012, panapo Athens, Greece wrote: Posted on November 30, 2011, updated January 11, 2012 On November 2nd, 2011, panapo added the following: 03/NOV/2011.... nothing yet!! On November 14th, 2011, panapo added the following: Still NO reply!!!! On November 27th, 2011, panapo added the following: 27/NOV/2011... and stil nothing!!! if someone has any phone number of the KPR company, so i can contact them directly, i would be gratefull. thank you On November 30th, 2011, panapo added the following: Guess what!!! after 5 months they replied to my emails saying that they received my payment and they are sending the order! Let's see...... On January 11th, 2012, panapo added the following: Finally... the package arrived!!! it's only been one year since my order!!! besides that, from the moisture the seeds already gave mushrooms in the package!! i still keep my rating to negative, it's not worth doing business with those guys, unless the change their customer service policy and also provide a telephone number to reach them!!! bad company! |
Negative | mispeli (1 review) | On Jul 25, 2011, mispeli Seinäjoki, Finland wrote: Posted on July 9, 2011, updated July 25, 2011 On May 28th, 2011, mispeli added the following: I send more @mails, no answer. No seeds, no @mails, next i send letter to his home address. On July 9th, 2011, mispeli added the following: Now i got seeds. It take 11 months 20 days after day when i pay my order. Three species still missing, i send e-mail to KPR and now i wait again. On July 25th, 2011, mispeli added the following: Now i got last seeds. I donīt change rating because is too long time wait order if it take over a year. Order and pay in july 2010 and get seeds in july 2011. |
Negative | janmalysz (3 reviews) | On May 16, 2011, janmalysz Warsaw, Poland wrote: This is a copy of our last email to Mr. Martin Smetana, KPR Slovakia owner : |
Negative | madinPOLAND (1 review) | On Jun 22, 2010, madinPOLAND 09-100, Poland wrote: Hello, On Jun 22, 2010, KPR - Gardeners Club Slovakia responded with: "On Feb 16, 2011 7:40 AM, KPR - Gardeners Club Slovakia responded with: Negative comments are made only by customers who have not read nor "sales conditions" nor "email confirmation of the order", but neverthless they sent money for their orders. |