Photo by Melody

Comments regarding The Worm Dude

Click here to return to The Worm Dude's listing.

You are viewing only negative comments

  Feedback History and Summary  
10 positives
No neutrals
1 negative

Comments:

RatingAuthorContent
Negative BrisbaneAnne
(31 reviews)
On Jun 12, 2014, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:

Posted on June 12, 2014, updated June 12, 2014
I was very happy to have found a local worm farm right here in the bay area. Based on the positive reviews here I was expecting to have a nothing but positive experience. Well, not quite. I was surprised by the tracking information that the worms were shipped out of GA. I emailed Jerry to politely inquire about it. For one thing, I wanted to make sure the tracking # was correct, and secondly I was concerned that it's a long way for the worms to travel in a hot box. Jerry replied that my concern was 'irrelevant' because he does this every week. I was quite miffed by the response. The worms did arrive, a day later than promised and with a few dead ones. Overall they seemed fine. The packaging was good I thought. I can't bring myself to give either positive or negative rating, so neutral it is.


On June 12th, 2014, BrisbaneAnne changed the rating from neutral to negative and added the following:

After I posted my neutral rating on DG, I got the following email from Jerry. I placed the order and never ask for any favor to change shipping date.

I think his email speaks for itself.
=============================================
Anne,

Let me get this straight…

I did you a favor by having your worms shipped on Friday instead of Monday (Juggling orders to do so).

Your shipment arrived packed well, and perfectly fine.

USPS priority shipping tries for 2-3 days anywhere in the country, but is not considered late until after 7 days.

You assumed (Not sure what your assumption was based on), that I would be shipping from San Jose
Although nowhere does it say where the worms would be shipped from.

A shipment from San Jose would have been in extreme heat. The path your worms took meant no extreme heat.

…and yet you were not happy? Seriously?

Jerry