Comments regarding Purely Poultry

This was my first order with purely poultry. I'll have to say that the staff was very helpful and very courteous . There was a lot of communication between us and they were just fine. Answered my calls answered my emails Etc. My order contained Birds that were sourced from two separate entities, which is understandable since they were very different breeds. Obviously they shipped separately. The first batch was call ducks and I've never gotten such perfect Birds through the mail or locally. The second batch, the shipping was handled quite poorly and I required a refund on part of them. They handled it very well very expeditiously and communicated with me through the entire process beautifully. I can't thank them enough for their personable service and for making sure that I was taken care of properly. I am confident that I will do more business with them in the future. I've dealt with hatcheries in the past and really was apprehensive about dealing with a broker instead but these folks were marvelous. I'm glad I chose them for this transaction

One of the best buying experiences I have ever had! A great range of selection, and customer service was top notch. I will be buying all of my chickens this spring from Purely Poultry and recommend them to all of my farming friends. You wont be disappointed!

I've had several orders from Purely Poultry 125 Cornish Cross Broilers, 15 ISA Browns, 15 Variety Chickens, 6 Call Ducklings, and 6 Regular Ducklings and every single order showed up happy, healthy, and alive. The birds are (cornish were) beautiful and exactly what I expected! Great Job, Purely Poultry. The best part? The customer service was unmatched and incredible! Definitely Recommend!

I have ordered chicks and ducklings from hatcheries for years (and also hatched many of my own), but this was my first order from Purely Poultry. I checked several companies, but at this time of year they were the ones who had the breeds I wanted available. And when you add in shipping costs, the prices were comparable to other companies (others have lower prices but high shipping; Purely Poultry has higher prices but free shipping for the birds I was buying).

I just received my ducklings this morning, and so far I am very pleased. They all arrived healthy and active -- much more so than the birds I'm used to receiving from other hatcheries, in fact. I know that Purely Poultry is mainly a "buncher" (they organize other breeders rather than hatching their own), but with these results I'm not going to complain! :-)

I plan to place another order with them in spring. I hope it goes as well as this one did!

Hurray....My Babies have arrived!!!....I ordered 4 little lady Silver Welsh Harlequin ducklings several months ago with a shipping date in mid May. I got the phone call this morning at approximately 7:30 from the post office stating they were there. I asked how they appeared and the postal worker said she opened the box enough to see that all were in good shape and chirping. I immediately left work and went to get them. I arrived not 10 minutes later and they are ADORABLE. The ducklings were safely packaged in a ventilated box with a warming pad and hay. They were also labeled clearly. Very satisfactory conditions for their long trip home. This wasn't my first purchase through Purely Poultry, nor will it be my last. I have 2 (Lacey and Gracie) of my previously ordered 3 Welsh Harlequins. Unfortunately the neighbors dog killed Macie. Those ducklings were just as strong and healthy seeming as these. My adult children are considering Purely Poultry to purchase their unusual chicken and turkey breeds. I have needed to call a couple of times with questions and I am always treated with respect. I have found them to be knowledgeable and honest about their product and service. I would HIGHLY recommend this company for your needs.

I recently ordered 25 Easter Egger chicks from Purely Poultry, and it was the BEST experience I have ever had when having chicks shipped to me. They arrived in 1 week, and they even included 2 extra chicks! I must have called 4-5 times in the first week of my chicks arriving, and the girls answered every single question I had, and never made me feel stupid.

I will DEFINITELY be ordering from Purely Poultry again in the future. They will get all of my bird business from here on out!

I have placed two orders with Purely Poultry and have a had a great experience with this company! Their staff is so friendly and knowledgeable (you can't find that everywhere these days!) I first ordered calls ducks in April--the order came to me packaged very well and I had happy and healthy ducklings! I have had them for several months and they are great quality. A few weeks ago I ordered 60 Cornish Cross--no loss and I received two extra. I have ordered meat birds from other locations and have always had some loss in the first few weeks. The chicks are 3 weeks old today and I haven't had a single loss! I am very happy with this Purely Poultry and plan on ordering again soon!

"On Nov 18, 2015 10:53 AM, Purely Poultry responded with:

Thank you for the review! We are always glad to see returning customers and hear that things are going smoothly! "

I was a little worried about ordering from this hatchery, just because of the lack of information about them, I came upon them by chance when looking for a company that sold Sebastapol geese in pairs. Decided to give them a shot and I'm glad to say that they pulled through! I recieved my two little babies yesteray morning as notified.

I'm very please with my experience with this company.

"On Nov 18, 2015 10:23 AM, Purely Poultry responded with:

We are so pleased that we could pull through for you! We hope you've enjoyed your geese and we appreciate your endorsement!"

I really like this hatchery alot. I made a oreder for 5 chicks last year (they gave me 2 extra), and I had not deaths they were all healthy even at 1 year old. Only thing I dislike is that there "rare brown egg layer" chicks, (most breeds) are always sold out, wish they wernt sold out alot.

"On Nov 18, 2015 10:21 AM, Purely Poultry responded with:

Thanks for your feedback! We are happy to hear that you enjoyed ordering from us. Since 2011 we've made great strides in our product availability. As I am sure you are aware, our business is a seasonal one. So while our availabilities may be sparse in October, November, and the beginning of December, we start pre ordering for spring chicks in December and January. Keep checking back! We are working on 2016 availability now."

I ordered my first batch of chicks from Purely Poultry and received them back in March of this year. Although the process didn't go as smoothly as I would have liked, the customer service cannot be topped. My original order was for several quite rare and hard to get breeds, and the company could not fulfill the order. They notified me right away that they were having egg production problems, and offered me my money back, no problem. I decided to keep my order and went with several other breeds instead. I spoke directly with the company owner, who listened to what my goals were and recommended several breeds. Now, months later, I am happy with his suggestions, and the young chickens are doing well.
I did have one entire selection die within days of receiving them, and got my money back for them without question. I have to put some of the blame on the time of year - it was very cold (March) for shipping chicks, and I think the one breed was too delicate for their trip. One nice touch - each group of chicks had nutritional gel provided by the hatchery to help them during the shipping. This seems to be standard practice for this company, and it is a boon for the tiny chicks during a very stressful time. I would be comfortable purchasing from this company again.

"On Nov 18, 2015 10:16 AM, Purely Poultry responded with:

Thank you so much for your order and your endorsement! We've grown up quite a bit since 2011 but our customer service philosophy hasn't changed. We hope we will have an opportunity to fill an order for you again!"