Comments regarding DA Tree Store (karena308 on ebay)
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Feedback History and Summary |
4 positives 1 neutral 1 negative
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Comments:
Rating | Author | Content |
Neutral | sascwatch (5 reviews) | On Dec 9, 2010, sascwatch wrote: I recently placed a order for tree seeds. They did arrive and seem to be all here. I have no idea of the quality yet. But I will not be ordering from this business ever again.
I emailed them maybe a day or two after I ordered. I was trying to see if they could do anything since it seemed I messed up and didn't put the Christmas coupon code in like I thought. I never noticed until then and since it was a fairly large order, at least for myself, I had to try and at least see what they say. Especially because the discount was a big reason I ordered in the first place. Plus it is the holidays and you would think someone that puts a code out like that would at least be nice to their customers. Or that's what I thought... Without going into detail, the series of brief responses I received were enough to leave me with a very bad impression of this business. At least the customer relations which, in my opinion, is a MAJOR part of a business. Businesses dealing with customers are supposed to treat them with respect and gratitude. I feel like I did not get that one bit. I am glad I messed up the coupon code so I can see the real side of this company and avoid it. PEACE
PS. I would like to give them a GIANT NEGATIVE, I am leaving it neutral ONLY because I received my seeds. On Dec 9, 2010, DA Tree Store (karena308 on ebay) responded with: "On Dec 16, 2010 10:04 PM, DA Tree Store (karena308 on ebay) responded with: Buyer was responsible for entering coupon at checkout that is stated on the website. I was never rude to his buyer, just simply held the buyer responsible for their mistake as the buyer has admitted too. The buyer wouldn't have been able to redeem a coupon 2 days later at a place like Target either. If this would of been a mistake on my part, I would have corrected it, but it was the buyer's fault, and believe the buyer should take responsibility."
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