DA Tree Store (karena308 on ebay)

I made a significant purchase of seed from DA Tree Store at the beginning of the season. The seeds germinated at a low rate- averaging 30-50%. The honey locust seed I purchased was infected with a non-native beetle, which I discovered when soaking and boiling the seed- causing the beetle to come out. I emailed back and forth with the company several times regarding the receipt, storage, and strict adherence to their stratification recommendations. They insisted that the beetles must have originated either during transit from my mailbox to my sealed plant refrigeration unit, or somehow got into the boiling water and infected the seeds. Ridiculous. I asked several times for refund or replacement- I believe it was for 1,000 or 2,000 seeds- and they never responded. I should have gone through my credit card for a fraud claim. Will never order from them again.

I recently placed a order for tree seeds. They did arrive and seem to be all here. I have no idea of the quality yet. But I will not be ordering from this business ever again. I emailed them maybe a day or two after I ordered. I was trying to see if they could do anything since it seemed I messed up and didn't put the Christmas coupon code in like I thought. I never noticed until then and since it was a fairly large order, at least for myself, I had to try and at least see what they say. Especially because the discount was a big reason I ordered in the first place. Plus it is the holidays and you would think someone that puts a code out like that would at least be nice to their customers. Or that's what I thought... Without going into detail, the series of brief responses I received were enough to leave me with a very bad impression of this business. At least the customer relations which, in my opinion, is a MAJOR part of a business. Businesses dealing with customers are supposed to treat them with respect and gratitude. I feel like I did not get that one bit. I am glad I messed up the coupon code so I can see the real side of this company and avoid it. PEACE PS. I would like to give them a GIANT NEGATIVE, I am leaving it neutral ONLY because I received my seeds.

I've ordered twice from them, too. My orders arrived in a few days (I`m in Uruguay) with the seeds very well packaged and in perfect conditions. I highly recommend them and, of course, will be ordering again in the future. Keep up the good work!!

What a wonderful company! In January I ordered various types of Redwood seeds, and my order was processed quickly and efficiently. However, since I am an American living in Italy, I had the seeds sent to Italy, where they were stopped at customs. Italian customs (particularly associated with the postal service) is absolutely horrible. It's touch and go here, sometimes no problems, other times yes. I got a form to fill out from customs and sent information about what I had ordered, and faxed it, but after weeks, had not received anything ( not surprisingly). Who knows if and when I'll get the seeds (maybe in a few months?). However, I decided after waiting for weeks to re-order, and have the seeds sent to a friend in England, where they have organized and civilized customs, unlike Italy. Unexpectedly, he decided to refund my money for the first order...even though he had no reason to! The problems with customs were not his fault! Very attentive service, very quick replies to emails, great prices, fair shipping rates...what else can I say? As gardeners, we need to support companies such as this, as there are too few of them, unfortunately. Highly recommended.

I've ordered twice from DA. Both times the communication was excellent and shipping was very prompt. I will be purchasing from them again in the future!

I ordered some seeds from them on ebay, and received them in just a couple days. The seeds were packaged very nicely & included growing instructions. I would recommend them and will be ordering from them again in the future. Tiffany