Comments regarding Bulbs Direct (bulbsdirect.com)
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Comments:
Rating | Author | Content |
Neutral | Rise22 (15 reviews) | On Apr 22, 2022, Rise22 Roseburg, OR wrote: This link no longer works. |
Positive | mylittletrees (21 reviews) | On Mar 20, 2019, mylittletrees Corning, OH wrote: Posted on September 29, 2016, updated March 20, 2019 On March 20th, 2019, mylittletrees added the following: They are not shipping to the USA for some reason. This is disappointing considering that I was planning on ordering spring bulbs for 2019. My last order of Iron Cross Oxalis was excellent, and I think all of them sprouted. This leaves very few places to order bulbs. I'll have to rely more on Walmart, and MZ bulb. Lowe's and Home Depot are too expensive. |
Positive | Ozarkmaid (2 reviews) | On Apr 10, 2018, Ozarkmaid Gainesville, MO wrote: I know a lot of other people on here have had bad experiences with this site, but mine was all good. Super prices, free shipping from the Netherlands? Yeah, it seems like a scam. However, I received everything that I ordered, and they all did great. Sure, some of the perennials were small, but I expected that for the price. I lost a couple of plants due to my own errors. The rest are still happily thriving in my garden. Ladies mantle is doing great, Dr. Fokker anemone was beautiful. Hard to believe anything could grow from those shriveled little corms. Lol. The coral bells were healthy when I got them, but after lots of mistreatment, ended up giving up the ghost. I don’t remember what else I ordered from them, as I placed several orders from several different places at the same time, but I do remember being very pleasantly surprised. My only gripe with them now is that they seem to be constantly out of stock! |
Negative | dduff (4 reviews) | On Jan 30, 2018, dduff Fort Collins, CO (Zone 5b) wrote: This company may be worth a shot for some, but I did not have good luck with them. |
Negative | headscratch (1 review) | On Jan 26, 2018, headscratch Altamont, OR wrote: I ordered 3 iris bulbs. The first shipment was encouraging as the bulbs seemed of normal size and had "eyes" from which I expected sprouts to appear. When this did not happen, I contacted Bulbs Directed and they replaced the order, but with small unhealthy looking bulbs that I did not expect to germinate. I was right. None of them did. When I contacted Bulbs Direct they said that they had already replaced my order once and that is all they could (would) do. I was very disappointed as I expected them to see this transaction through to where I had healthy growing plants. |
Neutral | jnahnet (2 reviews) | On Oct 10, 2017, jnahnet Bootjack, CA wrote: I will NEVER buy bearded iris rhizomes from this company again. I ordered the "Peach Jam" a couple of years ago, it finally bloomed; but was not "Peach Jam", it was a washed out dull peachish color. Decided to give it one more try when I saw the stunning pictures of the "Blazing Sunrise". I just received the rhizomes and will be very surprised if they bloom at all. Both were stunted, but, one of them had a big scoop taken out of it. To me it looked like the rhizome had rotted and they just scooped out the rotten part and dried it out, though I find it hard to believe Bulbsdirect would spend the time and effort to do that. On the other hand I've had better luck with the Iris Hollandica and the Freesia bulbs with a bloom rate of 85% the first year; and would order those species again. |
Negative | AnnaKo (1 review) | On Aug 16, 2017, AnnaKo New Milford, CT wrote: Dishonest to the core! I ordered 3 collections of their plants. As they arrived I was disappointed- the bulbs and roots were small and wilted, but I planted them anyway. Nothing (!) performed at all! I contacted the company for the refund, as they give money back guarantee, but in the SECOND letter they wanted me to take photos of the soil and plans. I bought something from them a couple of years ago and frankly I was not paying attention if anything grew back then. But now the markers next to two agapantus plants that never did anything have been a constant reminder. I was appalled at the audacity to request more work from me - as I planted the poor quality bulbs and cared for them all this time. They refused to honor my complaint. They were also trying to prolong the process, as I paid with pay-pal and paypal stands by their users for 180 days. I am reading now about people who actually took photos of their soil and whatever was left of the plants , and were still refused the refund on the basis of their soil being bad!!! Everything else is growing! This is a horrible company and I wish I read the reviews before I ordered anything at all! |
Neutral | Sterling1940 (5 reviews) | On Jul 29, 2017, Sterling1940 Talent, OR wrote: I ordered a bearded iris "collection" of six plants. The rhizomes were quite small - one was only about an inch long! They managed to hold on, and two seasons later they finally bloomed, modestly prolific and quite beautiful. They also were not at all the varieties they were supposed to be. They were so pretty I didn't mind. Daylilies - VERY bare roots! - were a similar story. I soaked them, they struggled on, and have bloomed the 2nd year. However, the Dutch Iris bulbs I received with that particular order were healthy, and performed very well the first year in the ground. They came bounding back this year as well - nice. |
Negative | AnnesFlowers (1 review) | On Jul 22, 2017, AnnesFlowers Toccoa, GA wrote: I had a very difficult time with customer service with this company. Their website says, " MONEY BACK GUARANTEE |
Negative | GardnerGreg (4 reviews) | On Jun 29, 2017, GardnerGreg Norwalk, CT wrote: Posted on May 31, 2017, updated June 29, 2017 On June 29th, 2017, GardnerGreg added the following: Update: Customer service was not as friendly as I had hopped. After multiple phone calls, emails and even pictures I was told I had to plant my dead roots and wait a month (note by this time the planting season is over so they can't ship you a replacement until they open the catalog back up). To no ones surprise, none of the Astrantia grew and I only got 2 out of the 9 Geraniums. Fortunately, this time I got a very reasonable customer service rep and I will be getting a refund. |
Negative | Janna (28 reviews) | On Jun 1, 2017, Janna Mahwah, NJ (Zone 6a) wrote: I placed my first (and last) order with this UK company. Plants arrived relatively fast, most were barefoot, packed in plastic bags with peat moss, and some completely barefoot with no protection. The plant quality was mediocre, to say the least, with most being very very small and half-dried out. Three of the plants were dead on arrival. The customer service of that company puts you through a ringer to prove that the plants are dead! I had to send them photos and multiple emails, and even then they recommend that I should just plant the dead stuff and wait! It's a crappy company that doesn't stand for it's crappy products. Do yourself a favor and don't buy from them! Waste of time and money. |
Negative | saeleemm1 (1 review) | On May 3, 2017, saeleemm1 Kent, WA wrote: I've received all 7 boxes of my order in a very speedy shipment. I was very excited in getting the dahlias but the excitement becomes disappointment as soon I open the boxes and find dried, shriveled dahlia tubers. I'm so sad for spending almost $500 to get such poor tubers. I wish I could post the photos here for all of you to see. |
Positive | WonkaChad (3 reviews) | On Sep 15, 2016, WonkaChad Lovettsville, VA (Zone 7a) wrote: I LOVE Bulbs Direct! I'll admit I am an impulse shopper when it come to flower bulbs. After placing an order, 3 hours later I will decide that I should have ordered something else along with the other purchase too. To date I have placed 16 orders with bulbs direct in less than a year. At first I couldn't believe they were actually located in the Netherlands because not only were the bulbs I ordered very reasonable priced, but they were shipped for free & arrived within 5-7 days. To put that into perspective, I ordered a purse for my wife from the UK that took, 60 days to arrive (25 days after her birthday, ugh.) Unlike many of the other mail order flower bulb companies, everything I have purchased from Bulbs Direct has actually grown. I have planted over 1,200 crocus corms alone in my lawn that I have ordered from Bulbs Direct. Cumulatively that has cost me about $227 total. Those same 1,200 crocus corms from other sites easily would have cost me well over $1,100! Last spring when everyone else was still cleaning up from the snow, our yard was awash in yellow, white, blue & purple flowers. I've have also had amazing success with the tulips, daffodils, huechera, hostas & irises I have ordered from them as well. I have yet to have a bad experience from Bulbs Direct. Oh... and they take Paypal so there is that extra layer of security in the transaction as well. |
Negative | LIY (1 review) | On Sep 5, 2016, LIY Indian Trail, NC wrote: Instead of huge order, I received a piece of packing paper with my address! I would not recommend to by abroad as the US has lots of restrictions to the import of plants |
Negative | Kbroschart1 (1 review) | On Mar 2, 2016, Kbroschart1 Darlington, United States wrote: I made an order a month ago and never recived it. When i emailed the people they kept saysing wait paciently and i did but the order never came. A month later the they tell me i gave them a diffrrent address and i webt online to check and i admit i gave the wrong address. They said it was up to me to let them know but how was I supposed to know when none of the emails i recived had the address i sent it to? If i had seen the address in the email i would have contacted them right away. Upon saying this the lady i spoke to over the phone was very rude. She did not care about me as a custumer. I asked her what they were going to to. I did not want my money back i wanted the bulbs sent to my mother. They said that i have to wait 8 months for them to get their order sent back to them so they can resend it. If it was alive! That they were going to lose money too. I orderd a huge number of bulbs from them. When i asked to speak to the supervisor she said to call back later that i cant speak to them. How am I supposed to know when to call? I said i want to hear back right away and she said she cant do that. I am thuroughly disappointed by this company and suggest that everyone who wants to order from this company to please go somewhere else becouse they dont care about the custumer at all. I have never delt with such horrible custumer service. |
Positive | SqurrlWhisperer (1 review) | On Feb 28, 2016, SqurrlWhisperer Paradis, LA wrote: Excellent company. Good prices, free and quick delivery, good quality stock, and immediate and courteous customer service. Initially had an issue with my credit card being accepted, Nikki responded the very next morning with the solution. Placed the order that night and received an email the very next morning that it had been shipped. One item I had chosen was not available so that was corrected and once again that item was also shipped the following morning. All correspondence with Nikki was both immediate and very friendly. Package arrived seven business days after ordering, all items were clearly marked. The bulbs were solid, I soaked the rhizomes and bare root plants for eight hours and they plumped up ready to plant. I will definitely make another order this fall. I have suggested them to friends and plan to be a long time customer. |
Positive | IrisheaglesOne (2 reviews) | On Feb 22, 2016, IrisheaglesOne Mustang, OK wrote: Just got my bulbs today for their Florist Favorite Garden bulbs and they are beautiful bulbs. Correct size, packed well, and look fresh. I will update after planting and let you know how well they grow. |
Positive | Isengard340 (1 review) | On Feb 22, 2016, Isengard340 Morton Grove, IL wrote: I ordered the Mr. Fokker anemone and the mixed color ranunculus. The shipping was free and it was the cheapest price i found anywhere else online, and i wasn't too sure how reputable the company is, but i took a chance anyways, ordered the bulbs and am glad i did. I just received them in the mail, all the bulbs are there and i can't want to plant them! Thank you bulbs direct, I will order from you again. |
Positive | RebeccaLynn (25 reviews) | On Dec 24, 2015, RebeccaLynn Winston Salem, NC (Zone 7a) wrote: I ordered Chionodoxa bulbs and Crocus bulbs in November, knowing absolutely nothing about bulbsdirect.com. The prices were good, and shipping was free. I had forgotten about my order when the box arrived on my front porch. The tiny bulbs were well packed and appeared viable. In the meantime, I had ordered essentially the same bulbs from Brent and Becky's. Already looking forward to early spring, anticipating the lovely little blooms from both orders. |
Positive | reeve1 (59 reviews) | On Mar 18, 2015, reeve1 Plano, TX (Zone 8b) wrote: Posted on April 18, 2013, updated March 18, 2015 On April 18th, 2013, reeve1 changed the rating from negative to positive and added the following: This should be positive.. Thanks! On March 18th, 2015, reeve1 added the following: I spent over $130.00 and received a box FULL of nice, healthy bulbs. I was amazed at what I received for the price. Some of South African Sparaxis and very difficult to find, and pricey if you do. I am pleased with everything except the Delphinium were a big dry and small. But for the price, even if one sprouts it is worth it. The bulbs are very good condition and very reasonable size for the price. As you can see from my reviews, I don't have any problems being truthful about orders being good or poor. I'll definitely order from Bulbs Direct again and recommend them to anyone who is looking for a good deal on some great bulbs. Happy gardening! And thanks Bulbs Direct! Kind regards, Paul |
Negative | peargardener (1 review) | On Mar 10, 2015, peargardener wrote: I recently called Bulb's Direct because I have not received my order. I spoke with Nicky and she was extremely rude. She spoke in a very nasty tone. After speaking with her I have no idea how my issue will be handled. She said in order to get my money back I had to refuse the shipment when it came. I explained the the problem was the shipment never came. She said to call back at the end of the week and she would "decide" if she was going to refund my money. |
Positive | brandykins09 (4 reviews) | On May 8, 2014, brandykins09 Knoxville, TN wrote: I purchased Pink Lily of the Valley. I received my order confirmation immediately and then a shipping confirmation the next day. My purchased arrive in less than a week! I planted them, and they seem to be doing well. |
Positive | Bullock903 (2 reviews) | On May 2, 2014, Bullock903 Mission Hills/Vandenberg Village area, CA wrote: I placed an order with Bulbs Direct. They have several very hard to find plants I'd been looking for. I had a problem with 1 of the plants. Contacted them got response Next day. There customer service is extremely quick & very pleasant to deal with. They reshipped the plant & I received a few days later from the Netherlands! Couple wks later contacted them asking about their guarantee. One of the rare plants / ordered & planted just died. Sent them a picture & received response again Next day. They are resending the plant to me. In all my years of gardening plant ordering I have Never had such great customer service! I sent a reply thanking & got reply thanking me for making her smile after a long day. Real live customer service not chain/form letter. Welcome change of pace. Highly Recommend! |
Positive | BrisbaneAnne (31 reviews) | On Nov 22, 2013, BrisbaneAnne Brisbane, CA (Zone 10b) wrote: I ordered Lily of the Valley, Crocus, and Gladiolus nanus from them via 2 separate orders. Will not know how they do until next year. I am giving them a positive review based on the service I received. Very prompt shipment (free all the way from Netherland). The pips and bulbs look fine when arrived. One crocus I ordered was out of stock. To my pleasant surprised, they replaced it with a different kind (Cream Beauty) that is not on their website. I just love the color! I had a question about the size of the Gladiolus nanus (6/7 cm) being too small to bloom next year. Their customer reps reassured me they will bloom next year. Since they are the size as described in the ad, I can't really fault them even if they don't bloom. I appreciate their prompt response to all my request and questions. Especial thanks to Nikki for all her help. |
Negative | soundsoftexas (1 review) | On Sep 2, 2013, soundsoftexas Choctaw, OK wrote: the minute i logged on to their site, i was hit by a serious virus which completely knocked out my machine - within 12 hours, my bank account was hit for over $1100 and the vendor, of course, was from somewhere in Europe - strange I'd say. I'll never log on to their website again. |
Negative | CyndeeT (6 reviews) | On Jul 8, 2013, CyndeeT Maple Hill, NY (Zone 6b) wrote: on May 8th 2013 I placed $230.+ order with bulbsdirect.com= On Jul 8, 2013, Bulbs Direct (bulbsdirect.com) responded with: "On Sep 4, 2013 12:15 PM, Bulbs Direct (bulbsdirect.com) responded with: Dear Customer, |
Negative | jtallman (1 review) | On Jun 21, 2013, jtallman Modesto, CA wrote: I ordered $100 worth of ranunculus, bearded iris, and nanus gladiolus from this company because they had the best prices. You get what you pay for...the bulbs arrived and were all very small, and some of the gladiolus had rot holes. The iris rhizomes looked very, very dried out - not like other rhizomes I have planted. What's more, the planting directions given on the package were inappropriate for my zone (Zone 9A) and so the iris all rotted in the ground - not a single one sprouted. The iris were sold as being appropriate for Zone 9, but little did I know that they must be planted at the soil surface and not 4" deep as recommended on the package. The ranunculus sprouted and were weak at best, still waiting for the glads to bloom. Only bright side is that the company finally refunded me for the iris after sending 3 emails. They said they had responded twice before, but I never received their emails (from the sounds of other reviewers, this doesn't seem like an isolated occurrence). I won't order from them again as I would rather pay extra money for top-size bulbs and more informed growing information. On Jun 21, 2013, Bulbs Direct (bulbsdirect.com) responded with: "On Sep 4, 2013 9:08 AM, Bulbs Direct (bulbsdirect.com) responded with: Dear Customer, |
Negative | troutbend (1 review) | On Jun 21, 2013, troutbend Drake, CO wrote: Ordered last year, one bare root plant and iris rhizomes. The plant was dead, dry, and brittle. I planted it indoors anyway, to get it started, and it never did anything but sit there nailed to the perch and pining for the fjords. Honestly, it just looked like floor sweepings. Their customer service was extremely snotty about it, said their "expert inspector would never make a mistake or send shoddy merchandise" and I had to send them a picture of that dead little bit of trash to get a refund. On Jun 21, 2013, Bulbs Direct (bulbsdirect.com) responded with: "On Sep 3, 2013 11:18 AM, Bulbs Direct (bulbsdirect.com) responded with: Dear customer |
Positive | jessflowergirl (6 reviews) | On Apr 30, 2013, jessflowergirl Fort Bragg, CA wrote: I placed an order from this company through Amazon.com. I ordered 60 freesia bulbs. The estimated delivery date from amazon was going to be about 3 weeks. I was suprised when I found my package a week later sitting in my mailbox! The bulbs are very very small, and inconsistent with size, but all looked healthy. Seeing as how I just planted them I can't speak to how many have grown, but will update soon. I am giving a positive experiance for price, selection, and expediancy of shipping. If they grow, I hope to do more business! |
Positive | karenmsmith7 (8 reviews) | On Apr 30, 2013, karenmsmith7 Chicago, IL (Zone 5b) wrote: I just received my latest order from this company, and the plants were sturdy and clearly alive. Over the years I've ordered from them a number of times and most of my experiences have been positive. I now have thriving clumps of Echinops, Aconitum, Brunnera, Anemone hybrida Pamina, Dicentra, and Geranium himalayensis acquired at little cost from this source. There have been failures, however, most notably Astrantia major a few years back, which arrived dried out but did sprout before succumbing. On the whole the successes are worth the occasional failure, given the price and the usual quality. |
Positive | Mylena1 (13 reviews) | On Apr 20, 2013, Mylena1 Cliff Island, ME wrote: I like to deal with this company. I like their plants and their prices and they always ship very fast. I am sure that all the companies have problems with their plants, and Bulbs Direct is no exception, but I like the way they settle all the problems, and I have always been satisfied. Not all has been ideal in my work with this company, but if I like something they offer I will never have doubt about ordering because I am sure they will do their best to please me. Thank You. |
Positive | dylanrose123 (1 review) | On Mar 28, 2013, dylanrose123 West Jordan, UT wrote: I E mailed the company regarding planting instructions on my bulb order. The instructions were on the website however wanted to verify that I understood them correctly as I am a beginner. Within a day I received a detailed well thought out e mail from Nikki. She went the extra mile in answering my questions. There are a lot of online providers that provided the same services however outstanding customer service and impeccable knowledge is what separates the good from the best. Bulbs Direct is the best. I do intense research before making a purchase. If you are the same , save yourself a little time and buy here. You will be glad you did. |
Positive | buggzter (6 reviews) | On Mar 27, 2013, buggzter Ypsilanti, MI wrote: I ordered a number of items (36 bulbs/plants total, 10 different items) on March 9th from Amazon.com as one item they did have was showing as out of stock on their main page. It took only 10 days to get to me - although it's a tad early to put in the ground here, I'll be able to plant in about another week or so. All the plants look wonderful and very good size. I can hardly wait for them to come up! Great packaging too. |
Positive | mpfund1 (2 reviews) | On Jan 20, 2013, mpfund1 Ukiah, CA wrote: I ordered bulbs for a xmas gift, and ordered timely per their website. The bulbs did not arrive in time. I emailed the company stating that I was disappointed and they refunded the total purchase! I know things go wrong sometimes, but these folks did more than necessary to make it up. |
Positive | bluntforcemama (5 reviews) | On Oct 3, 2012, bluntforcemama Bothell, WA (Zone 8a) wrote: This year is my second season ordering from Bulbs Direct. Their prices are wonderful, and I've never had any problems with their products. Sometimes the shipping can take a while (they ship from Denmark), but they're never too late that I can't plant the bulbs. This year, one of the packages got lost in the mail, and they promptly sent a replacement without charge. |
Positive | LD1234 (3 reviews) | On Jun 4, 2012, LD1234 Winsted, CT wrote: We ordered a large quantity of bulbs (600 - too many varieties to name) and are very happy to report 50 have sprouted already. The bulbs looked to be in great condition and we look forward to the rest coming up as well; overall very pleased with their performance so far, especially for the price. We will order from them again. |
Positive | Old_Gardener (38 reviews) | On Jun 1, 2012, Old_Gardener Calabasas, CA wrote: Posted on March 12, 2012, updated June 1, 2012 On March 12th, 2012, Old_Gardener added the following: I received the Sauromatum guttatum today as promised. It came well packed and is a nice, healthy bulb. I will definitely order from Bulbsdirect.com again. On June 1st, 2012, Old_Gardener added the following: I placed another order - this time for a couple of Amaryllis, 20 Freesia, various Callas, and 3 additional Sulfur Queens (the ones I ordered before are stunning - extremely healthy and full of blooms). Nicola sent me an email (she is very polite and quite professional) notifying me that the Sulfur Queens were sold out and that she would refund my paypal account. I checked paypal and, sure enough, she had already refunded my account. I received my package today and everything looks good. I will definitely order again from BulbsDirect - a really nice company with healthy, viable bulbs coupled with great customer service. |
Positive | lcoc (2 reviews) | On May 7, 2012, lcoc Westport, CT wrote: Very happy with them. Got a fast email confirmation with shipping info for 7 business days. The bulbs arrived sooner than promised and in fine conditions. No complains and would use them again. |
Negative | topper25 (2 reviews) | On Apr 28, 2012, topper25 Lansing, MI wrote: Four years ago I ordered the English Cottage Inn irises, 2 of them and I got one free. All white. They bloomed this year. One is brown, one is yellow and one is dutch iris blue. I planted them among black Irises I already had, looking for a color scheme.It took them a while to get big enough and it sucks not one is white. They evidently just mailed me whatever color and type they had laying around. Very disappointed and I nor my family and friends will ever order from there. Sorry, but it's the truth. On Apr 28, 2012, Bulbs Direct (bulbsdirect.com) responded with: "On May 7, 2012 7:43 AM, Bulbs Direct (bulbsdirect.com) responded with: First of all we can imagine the disappointment after waiting for a number of years (besides the color, they should have flowered earlier anyway). |