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Comments regarding TomatoGiant.com

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  Feedback History and Summary  
3 positives
6 neutrals
12 negatives

Comments:

RatingAuthorContent
Negative deadgirl
(1 review)
On Mar 28, 2014, deadgirl Forestdale, AL wrote:

We ordered the 3 giant plants and it comes with the 3 free early plants. It took 3 weeks to finally get them after I had to contact the company by email why it was taking so long to ship. The plant arrived in the regular mail in just a small cardboard box with no protection for the plants themselves. The roots were in plastic bags and the plants were sticking out which got smashed in delivery and were about dried up when we received them. I don't know what the shipping fee of 15.90 was for because there was nothing special. It wasn't even marked "Live Plants" on the pkg. either. We are keeping the plants because it isn't worth sending them back. But will never order from this company ever again. :(

Negative jeffweit
(1 review)
On Apr 30, 2010, jeffweit Stoughton, MA wrote:

I ordered three tree tomatoes and three early tomatoes after seeing their TV ad. When they arrived, instead of receiving plants, I received six peat pots with seeds (?) to start. Very misleading since they promised fruit by July 4th and today is April 30. I called the company and expressed my dissatisfaction and they said that I could return them within 13 days and they would give me a refund. When I asked how much I would get, I was told that I would only be refunded $10.00 and not the additional $15.95 S&H fee so I would be out that amount plus whatever it would cost me to return them.....why bother. I have reported this to my credit card company and will be contacting the BBB and some of my local television news consumer reporters to bring this to their attention

Negative gardenboy1985
(9 reviews)
On Jan 29, 2010, gardenboy1985 Stratford,
Canada wrote:

DON'T GET SUCKED IN LIKE I DID!!!
This company also has a Canadian division. I first saw the ad for Giant Tomato Trees listed in a coupon flyer. I decided to order 2 plants just to give them a try. The ad clearly stated that I would be receiving plants not seeds! However when the arrived I recieved 2 small peat pots filled with soil with seeds pre sown in them. I wrote back to the compay explaining that this is not what I wanted and that it was false advertising and asked for my money back. I have never heard anything back from them. I did start the seeds and they did both grow. The plants however were by no means giant (2 feet) they did produce a few tomatos but nothing out of the ordinary. I want to warn everyone to STAY AWAY FROM THIS COMPANY! if it sounds too good to be true it probably is!

Negative MIGardner
(1 review)
On Mar 25, 2008, MIGardner East Tawas, MI wrote:

I ordered the tomato tree in a pot. Received it, watered it - all according to the directions. NOTHING! Ordered again - VERY CAREFULLY followed directions. NOTHING!! Guess I'm a slow learner - ordered again, but this time I sifted through the soil and there was NOTHING in it - no seed - NOTHING. Tried calling, writing - just like the pot - NOTHING! Now, I saw the ad on TV for the giant tomato tree. Thought I'd go to the website to find out more and up pops Dave's Garden. Thank goodness!! I might have ordered it again!!!

Negative hartoonie2002
(1 review)
On Mar 8, 2008, hartoonie2002 Huntington, IN wrote:

I Purchased several Items from this co. several years ago. I believe at the time they were known as Michigan Bulb. They had such bad repore with ther items, and I was one of them . They changed there name to something else and so on . They should be permanetly put out of business. I couldn't get my money back nor would they reply to my requests They are not a reputable Company to do business with. This goes back to the 1980's

Negative SavannahSings
(1 review)
On May 19, 2007, SavannahSings Jacksonville, FL wrote:

In April, after seeing the convincing commercial for the Gardener's Choice tomatoes, we ordered $48.00 worth of tomato and pepper plant seedlings. Upon receipt, they were wrapped in tight plastic, dry beyond belief and nearly impossible to open without spilling the loose dry contents (which they do warn you of doing in the instruction booklet). After finally getting them opened, I placed them (24 units) in a window planter. Following the directions, TO THE LETTER, we have been waiting for the seedlings to emerge from the dirt. In actuality, a few have. However, the advertisement and the accompanying paperwork do "spout" way more than the seeds!!! I have phoned the company repeatedly without success. From the minute of opening hour to the minute of closing the line is debusy. The answering machine does not take messages. There has been no reply to my extensive emails. Fortunately, we did not write a check for the product but used the charge card. We have canceled that purchase, as the product clearly states that it is GUARANTEED to meet it's claims of the advertising!!! I strongly suggest that NO ONE purchase anything from the Michigan based company "Gardener's Choice" and I will be writing to the media outlets that provide the company's advertising outlets, as well as the BBB, to hopefully assist in stopping this company from further defrauding and taking advantage of others.

Negative jofrmky42
(1 review)
On May 19, 2007, jofrmky42 Ashland, KY wrote:

I ordered two sets of the tomato giants in March and I have not received them yet. I would appreciate getting them or my money back.

Negative 10acres
(1 review)
On May 15, 2007, 10acres Hemet, CA wrote:

Sent $25.86 to these crooks on March 13th. A small package arrived over a month later with twelve one by one pods filled with a soil mix and MAYBE some seeds. The value of the seed pack is about two dollars . I followed the sprouting instructions and after three weeks - nothing. The package was supposed to contain FOUR different types of tomato seeds. I could see one type of seed not germinating, but not four. They don't answer the phone or emails, so I will try to go through my Visa card for a refund. Boy do I feel stupid for not checking this company's reputation before ordering.
The order number was 2895 in case the company wants to check into it.
Tony Grimm, Hemet, CA.

Negative racegirl1
(1 review)
On Apr 18, 2007, racegirl1 Roseville, CA wrote:

Well over a month waiting for my order and no response. I might have to contact Fox News where i have seen the advertising.

Negative wolff82
(1 review)
On Mar 5, 2007, wolff82 wrote:

I tried to order tomatoes today, they could not give me a date after that I would be in the area so that the tomatoes would not sit in the post office and I not be here to plant them or to water and harden them off. Also the shipping date was before our last frost date in our area. I told them to forget it.

Negative JewelsIntheKeys
(1 review)
On Mar 3, 2007, JewelsIntheKeys Summerland Key, FL wrote:

Many thanks to all the commentators listed here. I am posting to re-iterate the disbelief expressed below as to why this company is still in business!?!?!?
I JUST NOW THIS MORNING saw a fabulous ad on Discovery Times TV network for "Giant tree tomatoes" at tomatogiant.com - looked FAB, went right to the website, picked out some plants and put the total due for my order ($35 after they showed me some other cool looking plants) in my current budget worksheet.
Just on a whim, before I gave up my CC number, I entered "Gardener's Choice tomato scam" in my Google-ator, and was directed to 370,000 website hits! Thank the great spirit for these rating sites, and I pray everyone else tempted to order these plants finds you guys like I did!!!
Why does Comcast take money for ads from these people? Anyone know how to get their ads cancelled??
ATTENTION Mr. Mike Cox, MI AG - IF YOU READ THIS: dude, I voted for you before I moved down here to FL (due to NO JOBS IN MICHIGAN) PLEASE DO SOMETHING ABOUT THIS COMPANY!!!!
Thanks Dave's Garden family!
jewels ~ a gardener in Key West ~ namaste....

Negative tractormatt
(1 review)
On Feb 19, 2007, tractormatt Garden City, MO wrote:

I went to there web site looking for a button to click to order a catalog so I could order the tomato tree and I found no place to order a catalog I then wrote there phone number down and tried for days to get through and got a busy signal every time till after their business hours I then got a recording stating to place an order press 1 when I pressed 1 The recording said that it didn't recognize the command and started the recording over after a week of this and then finding this site with all the negative response to their customer service or lack there of I have now decided I will buy my tomatoes elsewhere Thanks