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Comments regarding Silicon Solar Inc.

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You are viewing only positive comments

  Feedback History and Summary  
27 positives
32 neutrals
43 negatives

Comments:

RatingAuthorContent
Positive moki2023
(1 review)
On Jan 9, 2023, moki2023 Jamestown, VA wrote:

Bright light, Good motion detection, Easy to install. Great value. Very efficient! Glad I listened to the reviews because I would totally recommend it for sure!

Positive reyne2023
(1 review)
On Dec 28, 2022, reyne2023 Phoenix, AZ wrote:

The Silcon Solar Flood Light I have purchase with Silicon is Bright light, Good motion detection, Easy to install. Great value

Positive AshleyRiv
(1 review)
On Apr 3, 2018, AshleyRiv Buffalo,
USA Minor Outlying Islands wrote:

Best Outdoor solar garden lights! my children are so happy to see our garden! Thank you

Positive TinR
(1 review)
On Apr 3, 2018, TinR Los Angeles, CA wrote:

Our company ordered the EnviroLight SX 200W from Silicon Solar for our parking lot. The sales person whom I spoke to was very accomodating and patient as I don't have any idea at first what to order for our parking lot. She assisted me and gave me all the information that I needed. After making the payment, I received a confirmation that my order was shipped the same day I made the payment. They are really fast. No delays. I received our order after 3 days. We have installed it and we do have a lot of customers asking where they can purchase this solar street lights. Very nice and reliable product. Thank you Silicon Solar and the sales person who assisted me. More power.

Positive Daniel_J
(1 review)
On Mar 20, 2018, Daniel_J TAHOMA, CA wrote:

I purchased Aquajet 24V solar pump Very nice, great deal, easy transaction and very fast shipping. Thank you Silicon Solar Inc!!

Positive Nick_Smith
(1 review)
On Mar 15, 2018, Nick_Smith Bainbridge, NY wrote:

The Sales & Customer Service Team of Silicon Solar is really helpful.I looked for Aqua jet kit which will be suitable for my needs and compatible to my application.

The Sales Representative helped me with great information and suggested the correct product .Customer Service team also helped me with quick shipment and order got delivered in very less time.

I am so happy with the product and services.I recommend Silicon Solar to all.

Positive ChatriceM
(1 review)
On Mar 15, 2018, ChatriceM Orange Cove, CA wrote:

Very accommodating Customer Service. Excellent quality products for a reasonable price. Well-packed items and shipped immediately. Thank you Silicon Solar.

Positive RaquelB
(1 review)
On Mar 14, 2018, RaquelB Armada, MI wrote:

Good Customer service, I did not expect that I will have someone to call me back as soon as possible. the product was great specially the solar lights with very good product in very good price. was so happy with the service will surely recommend it with my friends and family.

Positive Jerry_M
(1 review)
On Mar 14, 2018, Jerry_M Chicago,
USA Minor Outlying Islands wrote:

Absolutely had my best experience with Silicon Solar, my garden looks amazing with your Solar Fountain Pump. Thank you and more power!

Positive SamanthaAlbert
(1 review)
On Mar 14, 2018, SamanthaAlbert Framingham, MA wrote:

I purchased a GenLight 2X solar sign light and I am so satisfied with the product. It was also delivered very fast. I received it after 2 days after ordering it over the phone. Now, all of the solar products that I need, I am purchasing it with Silicon Solar including the Aquajet 24V solar pump. I am so thankful that I was able to find this company.

Positive VanessaJBar
(1 review)
On Mar 14, 2018, VanessaJBar Murska Sobota,
Slovenia wrote:

Silicon Solar , overall as a company was great to work for.Everything here works as it should. Just an awesome work environment with awesome people.

Positive Brian_M
(1 review)
On Mar 14, 2018, Brian_M California,
USA Minor Outlying Islands wrote:

Had an awesome experience with Silicon Solar.Very happy with their professionalism and overall process to date... I'll definitely purchase with them again!

Positive selena2016
(1 review)
On Jul 14, 2016, selena2016 Los Angeles, CA wrote:

I was hesitant in placing an order because of the not so good reviews of the company however due to the fact that they have only the product that was looking for lighting our billboard I risk myself to try and purchase with them I was checking with different site a however as I received my quotation it seems too impossible because of the affordable price that they gave. this is the only way to light our billboard sign as some quotation I received is such way over our budget so after I signed, agreed and pay my order I was informed that it will take 5-7 or 10 days to have the item so we waited within that time frame just to cut the story short we received the item and we can't imagine how the excellent product is with superb brightness and high-quality materials that were made. I hope this feedback can help more customer of yours to purchase with you I know there's no "perfect" company as I am working as well with a retail company with flaws but then again just make sure that all of the customer concerns must be taken care of and be resolved to avoid too many complaints in the future Thanks again Silicon Solar

Positive Nicole2016
(1 review)
On Jul 6, 2016, Nicole2016 Bainbridge, NY wrote:

Great products !

"I recommend all of you once to have an experience of using siliconsolar products . We recently tried ordering couple of Solar Spot light & Flag Light 24 Ultra Bright LEDs ,sku is PatioPal-GS-SpotLight-24 and also a pump kit Solar Water Fountain Pump with Battery Backup Aqua-jet Custom Kit 24V with Battery Backup ,sku is AquaJetCustom-Kit-24V-V2. They are really amazing .I also had got in touch with the Sales Team with polite and helping attitude towards customers to suggest the right products as per requirement. I loved the services of them.Thank you team of Silicon-solar for suggesting me good products."

Positive akeysz
(1 review)
On Jul 4, 2016, akeysz 10012,
United States wrote:

This is my first time purchasing with Silicon Solar and I’ve been very impressed. In particular, I’ve been impressed with your customer service, commitment and having my order delivered so fast!!. Thank you to all of you! Looking forward to purchase with you soon!!

Positive sharonruss
(1 review)
On Jul 1, 2016, sharonruss New Virginia, IA wrote:

I would like to commend Silicon Solar regarding about the replacement globe unit i received especially to Mafe who initially took my call.

Thank you very much for your help and speed response in resolving the problem. I appreciate your efforts an I extremely pleased with the results. Keep It Up!

Positive Aubrey1234
(1 review)
On Jun 29, 2016, Aubrey1234 New York City, NY wrote:

I don't usually gave a feedback but I just want to share my experience about Silicon Solar I've purchased their Solar Water Fountain Pump with Battery Backup 24V – AquaJet Pro Kit and needed in less than 5 days because of a special event at my house as at the time i placed the order the customer rep named Brian told me that it will take 5-7 business days for the delivery but i requested to have it shipped earliest as possible as he said that they will do their best to have it shipped as soon as possible upon payment so after making the payment at that time with the receipt # and everything I was amaze that on the following morning I received a shipping tracking number of my order that it was already shipped never I expected in 3 days I already received my pump and I Love It all of my friends appreciate my pump after we install it and guess what they will purchase the pump i have with Silicon Solar thanks again I'll be purchasing more with you in the future!!!

Positive coco45
(1 review)
On Jun 28, 2016, coco45 New Virginia, IA wrote:

Excellent Retail Company

“I have purchase the Genlight 2x! This is the first time I put my hand on green products, what an experience! I will definitely use solar things in the future.

This light kit is extremely to install, no installer require, myself can handle it, cause it is simple without connecting to the grid. Although it takes me sometimes cause i m new, but It will be so much faster in the future. I love solar things!”

Thanks again Silicon solar

Positive geri_ilagan
(1 review)
On Sep 17, 2014, geri_ilagan san pascual ,
Philippines wrote:

I have had 2nd thoughts in purchasing here since I am overseas. They were very accommodating and patient with me since it was my 1st time to order such outside the country. I understand there are some bad feedbacks but for me the did well. Thanks Silicon. Looking forward in doing more business with you guys.

Positive JamesRS
(1 review)
On Aug 14, 2014, JamesRS Oakland, MD wrote:

August 14, 2014, Maryland: After reading some of the reviews, we were cautious purchasing from Silicon Solar, but ordered a solar fountain (6-9v) with battery back up. We are completely satisfied! Some notes: 1. The packaging was perfect and well done; 2. All contents were there, and every component is of excellent quality; The battery back-up is excellent construction and works perfectly; the pump does exactly what was expected, but others should be aware that this system is for a relatively small water feature (ours is approx. 25 gallons); 3. The wires in the battery box are "right-sized" for the 6-9v); 4. The instructions are clear and accurate, but one must read them!; 5. The timing system works fine; 5. The shipping took a little longer than we expected (it's not Amazon, after all); 6. The solar panel is well constructed and quality. Conclusion: the 6-9v fountain pump with battery backup is an excellent choice and we are more than satisfied! Jim S.

Positive thesaddlergroup
(1 review)
On Jun 6, 2014, thesaddlergroup Draper, UT wrote:

My experience with Silicon Solar started shaky but it seems as they're making huge strides! Customer service and communication increased greatly and the product that they provided was high quality and very satisfactory! We're happy to continue business with this company. Sometimes you have to support businesses through their growing pains. Glad we did!

Positive JoelU
(1 review)
On Apr 5, 2013, JoelU Costa Mesa, CA wrote:

My name is Joel. I am part of the property management at D.D. Dunlap Companies. After our anchor tenant at the Huntington Harbor Mall (Trader Joe's) had a major underground electrical disruption in the wiring connecting there pylon sign to the power source, we began accepting bids to repair the damaged wires. With bids consistently coming in at the $13,000-14,000 range, we decided on a more cost effective solution and went with SiliconSolar’s Envirolight 2X medium billboard lighting kit and internally illuminated our sign with the GenX-12V-LED strips instead of using the external flood lights. The whole project cost was ($2,800). We thought it was too good to be true at that price, so we just went for it. The Installation was very easy, I was walked through the installation step by step over the phone while at the sign myself. We are very happy with the sign. Trader Joe’s already has a very good reputation of “being green” so they are very pleased with the alternative solution as well.

Positive gardensunman
(1 review)
On Apr 4, 2013, gardensunman Beverly Hills, CA wrote:

I ordered a solar fountain pump system and I was worried because of the negative reviews on solar fountain pumps. I spoke with a representative (Matt) and he went over all the changes they've improved on the design because of all the flaws in designs over the years. So I bought it and I must say I was very impressed.

Good service with experienced staff and the product came the same week I ordered it and I live in the opposite coast!

Thanks Silicon Solar, keep up the great work with great new products. Loving it and will be expecting more!

Positive HVACDINO
(1 review)
On Feb 20, 2011, HVACDINO Cleveland, OH wrote:

I think that anybody that has had a negative experience with this company in the past, should give them a second chance.I made a purchase from them over 3, almost 4 years ago (july2007).The project was at my vacation home.I could only work on my project 4 weeks per year at a time.I just now (feb 2011) got around to checking the equipment I had purchased 3 years earlier.I didn't have/wasn't sent, all of the parts!! I called the company and explained my situation and why I had not called YEARS earlier..Without any drama or fanfare ,they quickly shipped, AT NO COST TO ME, my parts !!! They are a family owned company and I think sometimes , its hard to work with/for family, which could have been the reason for all the negative comments.But I truly believe that this company is heading in the right direction.I will continue to do business with them.

Positive sonofsun
(1 review)
On Jan 9, 2008, sonofsun Saline, MI wrote:

I ordered two 5w solar panels in December. I was quickly advised that they were out of stock. Then I got an email that said the panels would be in by mid-January. The email gave me the option of cancelling the order or waiting. I waited, and today I received the two panels, which work fine. So I'm happy.


On Jan 9, 2008, Silicon Solar Inc. responded with:

"On Mar 2, 2009 4:00 PM, Silicon Solar Inc. responded with:

Thank you for supplying a positive review regarding Silicon Solar Inc."


Positive iwoelfle
(1 review)
On May 15, 2007, iwoelfle East Peoria, IL wrote:

If I had read comments before ordering I probably would never have ordered from them. But since I hadn't...
I ordered a solar pump which according to DHL was to arrive on the 11th. It did not. Talked to sales today (15th) & after a long wait was told it was backordered, but it should ship today. Called back & talked to customer service & was told it will ship in 48 hours. I was told that they print shipping labels (& notify the shipper) & then the info is given to the shipping floor to have the item built. I strongly suggested that they may want to relook at how they are doing this.
I hope that I can give a positive follow up, but after reading all the negative ones, I am a little skeptical.


On May 23rd, 2007, iwoelfle changed the rating from neutral to positive and added the following:

After I made that initial comment, I went back to their web site to check on my order. I found that the person I talked to had made a comment that it would be shipped in 48 hours. I watched and it was shipped in about 30 hours. When the solar pump arrived it exceeded the description. The specs said it would pump water 48 inches and at about 4:30 pm in central Illinois it pumped the water over 52 inches. In addition to disagreeing with showing it shipped, I also disagree with DHL showing that it would arrive on the 11th. Their web site still showed that it would arrive on the 11th when they delivered it on the 18th.
On May 15, 2007, Silicon Solar Inc. responded with:

"On Mar 9, 2009 1:14 PM, Silicon Solar Inc. responded with:

Thank you for taking the time to let us know you were taken care of. If we can do anything to help you, please let us know. 1-800-786-0329"


Positive sunman1
(1 review)
On Apr 17, 2007, sunman1 Cockeysville, MD wrote:

Hi Everyone,

One of our links on the forum is silicon solar and i decided to do a search and found this...Im surprised at this because we have a lot of members who talk about that site as being a great reference and source of solar products. I've only purchased a small solar flashlight, worked great, but sorry to hear the above, i imagine it was just a slip through the cracks of some sort. Anyway, just thought i'd make a post here.


On Apr 17, 2007, Silicon Solar Inc. responded with:

"On Mar 9, 2009 3:01 PM, Silicon Solar Inc. responded with:

Dear Sir,

Thank you for posting a positive review. We are reorganizing our customer service, and we do hope we will see more positive reviews regarding Silicon Solar Inc."