Comments regarding Eldon Tropicals

I ordered 3 musa basjoo. They came so well packed I was surprised. They even timed my shipping so that my plants didn't spend the weekend at the post office and die. This company is fantastic. Great service.

Just received my plants and they look great. They were very well packaged, labelled and healthy. They have great prices. I highly recommend them and I'll definaetly order from them again.

Aside from great prices and a unique selection, they have great customer service...a response to my email regarding when my plants would be shipped was answered immediately, and the plants arrived only 2 days later in excellent shape. And I just received a follow up email this morning from them wanting to make sure my shipment arrived in good condition. The plants look fantastic - exactly like the picture...no wait, I take that back...the 'black mystic' bromeliad looks twice as good in person.

I love this place. I ordered a Black Bat Plant and Pink Princess for my first order. I was so happy that I just ordered the White Bat Plant. (Can't have an ebony without the Ivory) My pink princess won the heart of mom so I had to order her one also. I am glad they have such a great inventory. I totally recommend this company.

My first experience with Eldon Access was just terrific. I purchased both a black and white Tacca. The black was in bloom and arrived extremely healthy and beautifully packed. The white was fine too. Brigitta even included comprehensive planting instructions with special notes as to my zone. I'll definitely purchase from this site again without hesitation.

If you ever consider mail ordering exotic plants that are easy to care for, check out http://www.eldonaccess.com FIRST! Found their website through Dave’s website as I was researching the fire spike plant or odontonema strictum last Sat, 8/5/06. Sent a question by email to the nursery at 9:22 PM and received a response at 9:45 PM Sat night! An individualized response, not automated! I had a few more questions, which were also answered promptly. I ordered three fire spike plants on Mon (8/7/06) and received the plants this Thu (8/10/06) in tip-top shape. They even had flowers already! After notifying Eldon when plants arrived, they responded with an email stating “Hope you like your new plants”. Well, I will love them. I would not have received this kind of service at a local nursery here in town.

This is a GREAT place. They answer the phone no matter what they are doing, take the order, give the total, let you know when it will shipped and how. Everthing was in great shape plus they added a very nice palm at no charge. They are now the only book mark I have for plants. I can't say enough good thing.

I first received the wrong plants. I handled it via email and it was corrected immediately. Both shipments were very well packaged allowing the plants to arrive in excellent condition. They even sent me a special gift for the inconvience.

The bottom line, they want you to be happy with your new plants and with their company and it shows.

Great place.Will be placing another order soon! We need more nurseries like this one!Plants are beautiful.

I recently ordered a banana tree, pinapple, and a vine. They were shipped the week temps were in the high 90's and I was concerned about the condition they were going to arrive in, however, they got there in great shape. They were packed well, no wilting, everything looked wonderful. I was pleased. The prices and speed were great too. I will definitely order from them again.

Plants arrived as specified and in good condition. All plants well packaged and protected. My experience with this company was positive.

I can't say enough great things about this company. Just got a large shipment from them yesterday and every plant exceeded my expectations. The basjoo banana was 2' high (other nurseries were offering it at 3"-same price) The palms were very large and everything was extremely healthy and very well packed. The communications were the best of any nursery I have dealt with-I called her on a Sat afternoon at 5:30 and she answered and spent time helping me select plants-giving me accurate info on the size of them etc. I called back and added several things and it all came.
I will tell everyone about this nursery-I wish they all were this good!!! The order came within 5 days of ordering-and the shipping cost was the best I have seen yet.

now...i need EVERYONE'S attention HERE:



This place is incredible!!!! If you are looking for fun, beautiful, unusual, the "rare", healthy, plants...look NO further because you have just found it! Not only are the plants, when you receive them so healthy and beautiful, package so well, but they are priced so reasonably that now anyone can afford to add that unusual plant to their collection.

it was just happenstance that i ended up at this site. i cannot say enough about how wonderful the communications were. an email every step along the way with my order. sometimes the one thing that makes the difference is the customer service. well, this place bends over backwards to assure that you are happy as can be.

i will be ordering yearly from them...that is for certain! you need just to take a look and you are hooked forever!

had a wonderful shipment of a triangle palms from Eldon's , very healthy and love em.. highly recommend ... shipped from florida to texas gulf coast,, ups had a delay and they were still wonderful and healthy... in texas soil now.. and doing great ..exceptional prices and services..

I ordered several Heliconias and other tropical plants. They were packed very carefully, and shipped with a careful eye on the weather so as not to damage the plants during the last vestiges of winter. The plants arrived in great shape with essentially no damage from the shipping process. I've potted them up and they are growing nicely. My experience with Eldon Accessories was very positive and I highly recommend them. I will order again next year!