Comments regarding Garden Valley Ranch
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Comments:
Rating | Author | Content |
Neutral | monniemon (10 reviews) | On Mar 14, 2011, monniemon Lansdale, PA wrote: Posted on June 25, 2010, updated March 14, 2011 On June 25th, 2010, monniemon changed the rating from negative to positive and added the following: I got an email from the owner of Garden Valley ranch, and iam VERY PLEASED at the way this nursery has handled my problem with my order. They were very caring and made me feel as though my satisfaction was important to them. I had made the mistake of thinking i couldnt get replacement/refund for the roses becauses it is was past 6weeks, this company doesnot have a 6week warranty on their roses,i could have contacted them for a replacement/refund at any time (my era). Because of the company's willingness to please their customers, the prompt attention they gave me and the option of replacement/refund, for these reasons i have changed my rating to positive. Iam willing to try it again and will be ordering from this company in the future. I have learned that a company is only as good as its customer service, and this one gets four stars from me!!!! On March 14th, 2011, monniemon changed the rating from positive to neutral and added the following: |