Comments regarding Sooner Plant Farm (Shop Smarter Shop Sooner)

Purchased 2 Japanese Maples from these folk online. Received 2 very nice trees. I know they are going into dormancy now..but these you could tell were gona be real nice in the spring when they leaf out.

They were very nicely packed..I would certinly buy from these folk again!!..No problems here!!

Thank you Sooner Plant Farm!

I am new to the gardening hobby and my expierience with the Sooner Plant farm was perfect. I had an email question after I placed my order and they answered the next day. I recieved my plants exactly on time and in fantastic condition. I ordered two hardy hibiscus and they were shipped across most of the country to a small town in Idaho. I was impressed when there weren't any broken stems/ leaves in the box when I was finished unpacking. This was a great expierience and I will definitly order from them again.

Extraordinary packaging--never seen a better job (not even White Flower Farm).
Plant quality was excellent. We have purchased coneflowers from several major mail order nurseries (including some on the Watchdog 30 list) and these were by far the best.
The perennials (heucherella, tiarella and echinacea) were the largest size and best quality every received . . . at any price . . . and particularly for this price.

I have ordered twice from this company. They have a very nice website, and are extremely responsive when I've asked questions. I ordered some physocarpus ninebark, which arrived in good condition. Sooner even included an extra little Japanese Maple with my order for free. I plan to continue to use this company.

I was impressed by the information available about this company. I signed up the gold membership while attempting my first order. The online order was easy and the delivery prompt. I also had some email and phone interactions with staff there and Brian himself, regarding tree information, shipping schedule and a package issue. Truly, they are easy to work with -- any question or concern was cleared or straighten out quickly. Their swift response and professional actions speak for their custom orientation which is indeed remarkable.

I drove 360 miles(to and from) Sooner Plant Farm. I saw all the wonderful comments on here and to save on shipping charges, I just decided to drive. When I arrived there, I started looking around and Everything looked Soooo healthy and very well taken care of. The people that work there are awesome and are willing to do all they can to help. Anyway, the drive was well worth it-I came home with 8 azaleas, 4 hydrangeas, and 4 daylillies..They are all planted in my yard now and look gorgeous!!! There is no need to be worried about ordering from these people....they are A+ in my book and I'm probably going to go for another drive next spring! Thank you Sooner Plant Farm!!!! Linda Newman

Well, I have to say that I would definately order from this company again. I ordered the three gallon tri-color butterfly bush (which I had been looking for). The next day I got a phone call from someone (A very nice man....can't remember the name) letting me know that there was an error on the website. They did not have three gallons, only one gallons. He then offered to send me three one gallons for the same price as the one three gallon which ended up being an awesome deal. I would definately recommend this company to friends. Thanks sooner.

Received all my plants promptly, best packing of all the mail order plants I've done. Plants in good shape. Highly recommended.

Nice selection and reasonably priced, especially for the size. Order acknowledged immediately. Responded quickly to my follow-up inquiries. Well-packaged plants arrived within days of ordering, with thorough planting instructions and fertilizer packets. Club discounts for my first two orders more than covered the annual cost of club membership. Will definitely order from Sooner again in the future.

An outstanding experience. The plant arrived in wonderful condition. Customer service could not have been better. I will order again in the future without question.

First time buyer. These people were as kind and prompt
with my order as I could ask. The plants arrived in excellant
shape and they even included two extra. I recommend this
company to everyone and will positively buy from them in
the future.
Ron McManus
Festus, Mo. 63028

I can't say enough about this company! I stumbled on them by accident on the internet. I found desireable plant material. I ordered at a great price. They shipped PROMPTLY. Unfortunately I can't say enough BAD about UPS who anhilated the boxes in shipment! They were so bad the UPS guy knocked at the door when he delivered to see if I wanted to accept them they were so badly damaged. The plastic moisture protection was gone and the dirt was flying around in the boxes...and it took a while for them to destroy them between OK and PA in the 90 degree heat. I was reluctant to accept them since who knows if they will be permanently damaged as a result! I refused them, called Brian and they promptly issued credit ...and their correspondence was excellent as well. I look forward to ordering from them again and I hope that UPS will be more conscientous next time.

I am very pleased with my recent order from this company. I called Brian, on Tuesday, to finalize my order and to add another Coneflower and Wednesday afternoon my order was delivered. The plants are awesome, and the packaging was superb, not a single leaf was lost. I am now the proud owner of Sunset and Coconut-Lime Coneflowers and the other plant destined to go to a friend, is awesome too. I may have to place another order! Thank you Brian!

Your plants appeared to be "heaven sent". The hot/dry conditions are due to break tomorrow here in NC. They arrived in excellent condition, having been packed expertly.
Packing, timing, plant quality and condition were A+.

I happened upon Sooner while browsing the web. I ordered some plants and every aspect of their service is excellent e.g. instant answer to an initial email about suitability of the plants to this area. The plants arrived in tip-top condition despite days of 100 degree heat. One plant is even budding out in the pot. A great company.

These people are great. I have never had plants delivered so promptly and professionally. I got a confirmation of the shipment the same day i ordered and the plants looked great, especially considering i ordered them during the summer. They even provide a separate packet of fertilizer for each plant to get them going in the new environment. I would recommend them to everyone and i will be returning for more plants.......

I ordered a Red Leaf Birch and a Golden Rain Tree which arrived within two weeks of my order. I was surprised at the good quality of the packing and the plants - and the inclusion of fertiizer. The late freeze we had in southern Missouri caused a scare, but the trees bounced back beautifully.

I will reorder in the future and recommend this company.

I was very anxious to receive my coral bark maple and when the tree finally arrived yesterday I was not disappointed! The tree was beautiful...much bigger than I expected! I will definitely order from here again!

My trees and perennials just arrived. Outstanding. No damage; large healthy plants. Thank you!

I am always pleased with the product and service received and this recent order was no exception. The plants arrived promptly and were very 'happy'. The service at Sooners is fast and friendly.

Perfect plants and speedy delivery !
Thank You !!

I had a great experience with this Nursery. My plants arrived in super condition and they were huge! The growth that was removed for shipping came back within a few days. Very hardy stock!

I ordered double delight coneflower mid June of this year and was very delighted to receive very healthy, big plants!!! They even have a lot of flower buds on them already!
Will definitely order from them again! I highly recommend this company!

Received my first order from Sooner today. Box was
expertly packed for shipping (many miles) with minimal
bent stems and/or loose dirt. I could not have asked
for more. One shrub had 2-3 foot of growth not incl-
uding the pot. The other plant had oodles of bloom,
which I of course snipped off as they were dehydrated
from travel. I would definitely order again and would
recommend this nursery to any one looking for a good
mail order source.

I have ordered from Sooner Plant Farm twice within the last 6 months. Both orders were filled quickly and I was very impressed with the quality and size of the plants when they arrived.The only thing I would ask them to reconsider would be shpping the plants in the containers. Perhaps they could use another method which could cut down on the amount of soil around the plant which seems to make the cost of shipping fairly costly probably because of the weight of the soil in the large containers. I would certainly order again from them and encourage others to give them a try!

I ordered 5 canadale gold euonymous plants on May 27,2007. They shipped the following week. There was a slight delay because of theMemorial Day weekend holiday, which is understandable. I received the plants on June 4,2007. The packaging was very secure- the plants arrived in excellent condition. They were very full and healthy.I was very impressed with the quality of Sooner's product and would definitely order again!

customer service is excellent! had a slight problem with an order which was ultimately a problem with ups and not sooner plant farm. e-mailed the company and recieved a phone call from the owner within the hour. amazing! the plants, mostly trees and shrubs, arrived in very good condition considering i ordered so late in the season (mid-june) and the temp. took a wild shift from 90 degrees to 70 degrees while they were in transit. excellent size, packaging and above all, customer service.

I ordered a Harry Lauder's Walking Stick and a River Birch and received two good sized, healthy trees. Undoubtedly, they are the largest plants I've received by mail order.

Would have liked a email notification that the order shipped so I could anticipate (or better yet, track) the day of its arrival, but such notice seems to be the exception rather than the rule among online nurseries.

Overall, I'm very pleased a will likely order from Sooner again.

"

Hello, Thanks for your positive feedback, and I'm glad you are satisfied with the plants. Normally an email is automatically generated as soon as the package is scanned by the shipping company. I just reveiwed your order info and in this case, your email address was not entered correctly by us, into our shipping database. I applogize for this error and will be taking steps to prevent this error in the future.
All orders do receive an auto email order confirmation, sent to the email address provided on the order.( we cant mess this one up), directly after the order is placed. It provides a link to check the status of that order. We also added a new feature that provides our customers with up to date order status of all their orders past and present. This tool can be accessed on our website.
I hope this helps, if you have any other questions, please don't hesitate to ask."

Last week I purchased a clump birch from Sooner Plant Farm to be delivered to my home in Kansas. The tree was exactly as described and greatly exceeded my expectations--from packaging to the tree itself. The tree was so carefully and thoughtfully packaged that it didn't even lose a single leaf or twig in transit. The rootball was container grown, with a healthy root structure--definitely not rootbound. The tree itself was braced within the box by cardboard framing and the container of roots and soil was sealed with plastic and then taped to the bottom of the box to ensure that the roots stayed moist with soil packed around them. There was absolutely no way the tree could upend itself inside the box. And, exactly as stated on Sooner's website, the tree was definitely within 3 - 4 feet in height. I am so happy with it, that I am returning to Sooner's site to order a second tree and possibly some additional plants. I will definitely use them in the future and will spread the word to friends and family.

Sooner Plant Farm has been the absolute best online plant purchase that I have made. Plant was large and healthy, it is a given they take extreme pride in producing nice plants. I would definitely buy from them again!

Thank You Sooner Plant Farm

I just received my two Snow Fountains Weeping Cherries from Sooner's on Friday afternoon. Prior to ordering, I spoke with Brian via phone to inquire about the trees, and he was extremely helpful. On a side note: I live in central Arkansas and while Sooner's is within a nice day's drive, it is more economical to ship the plants. After speaking with Brian, I placed my order via internet and within a few days, I received a HUGE box. Both the trees arrived in EXCELLENT condition - nothing harmed in shipment and I can honestly say these are the best packed items I've ever received. The trees are HUGE. I ordered two others previously before finding these through Dave's Garden's plant search and decided to order from Brian because of the description he gave me of the trees he had on hand - which was totally accurate. I got the other two trees from the "other guys" (which were quite small and not nearly in as good condition) the day prior to receiving Sooner's and we were in shock over the size difference (the price difference between Sooner's and the 'other guy' was only $2 and the difference in quality is night and day). I am already shopping Sooner's online site for other items that I want to add to our garden this fall.

The order exceeded our expectations. One tree is for my mother (I kept one for myself, too). I will be posting a photo of the tree on our hobby web site at (w)walkergardens.com within a week, so if you'd like to see an example of the quality you can expect from Sooner's, just take a look for yourself. Photo should be added soon.

Thanks, Brian and Sooner's. We are firm believers in this supplier and will be repeat customers!

"

No company is this good, but we will keep trying!
Thanks for the positive feedback
Brian"

I am a first time buyer at Sooner. These plants were incredible! All 35 plants were packed each in it's own box within a strong bigger box, small boxes stapled to the big box. Nothing could move or spill. Every plant was big and full. I was totally surprised and elated. I will definitely be back next year!

WOW!!
I am going to place an order with this company in june, and first checked out their web site i'm getting a wisteria, dogwood and greenlace leaf japanese maple filled out the order form after a couple of days i changed my mind and wanted a twisty baby locust so i filled out the form again! then read up on it and opps! i didn't realize they have thorns i now don't want it (cuz of my 8 year old son)so i was going to write them when i sent in my money order for the orginal order, but i get a phone call (yep)it's from sooner WOW! she had a question about my order (i didnt expect them to be so prompt )after telling her the situation she asked if i wanted to go ahead with the orginal order she really caught me off guard and i kept telling her i was sorry.I worked in retail and a boss once told me that when you handle a customer go beyond the call of duty, and this is what brings in customers for how the people at this company are very professional, and have a very good business manners i highly recommend them and im trusting the plants too be of perfect health. This is how a business should be run.

I have purchased trees from Sooner plant farm a couple of times . They have a great selection of maples that i can not find in my area. Both time the orders arrived in great shape and super fast.Brian is very helpfull with follow up questions and seems to really care. I give them a big a+ and will continue to purchase my trees from them.

Kept me aware of shipping dates,plants arrived healthy and well packaged for shipping.I would not hesitate to do businesswith them again.

I am very impressed with your customer service, as well as, the quality of your plants. I never expected my tree to be delivered two days after I ordered it and in excellent condition. My greatest compliment would be to say that I will be a return customer. Thanks for providing a great product.

Absolutely impressive service. I was amazed at how fast and in what excellent condition I received my plant. I was very hesitant to order a plant by mail, but I will definitely order from this company in the future. Their web site is also really convenient and full of helpful information.

I have ordered several times from Sooner Plant farm, and have always been pleased with my order. The dogwoods are full and lush (the yellow is even in bloom!), the viburnum is full and sturdy, and the bergenia and forest grass were already growing, ready to plant, even though they were delivered (at my request) in early April.

I am just so pleased with the way everything looks. Thanks to Sooner Plants for offering such high-quality plants!!!

Wow! Wow! Wow! I have been gardening for over twenty years and have used mail order before, but, let me tell you, NEVER was I this impressed. I recieved two phone calls from them regarding my order. The first due to the cold flash we had, and the second because THEY were not happy with the looks of three plants I ordered and didn't want me to be disappointed. We quickly resolved that by replacing them with something similiar. I've never dealt with a company who cared that much about what they ship. Talk about shipping, everything was packaged so perfectly I almost couldn't get them out of the wrapping. Not a leaf broken nor a drop of dirt out of place. That's saying alot considering the delivery guy had one of the two boxes upside down. The plants I recieved were the largest, healthiest, most beautiful plants I ever recieved through mail order. Not even many of the local nurseries around here would have had plants as beautiful as these. They now have a new customer for life and I will be sure to recommend them to every gardener I know. Thank you Sooner Plant Farm.