Comments regarding Sunrise Seeds

This is Sunrise seeds out of Indiana, not California, they are two different companies.

I wanted Collective Farm Woman seeds. So I ordered them, and to be fair to them also ordered a bunch of other seeds. They were shipped promptly, and received about a week later. Lots of seeds, three or four packets of an onion I had only ordered one of, and a couple other things like that.

But the one I wanted, the Collective Woman had been omittted. I emailed. I phoned and left a message. Toward two months later, nothing in the way of a reply. So I have ordered the seeds for someone else.

(As a note, I by mistake called Sunrise Seeds in California. Even though it was not the right company, they were very helpful, phoned back, emailed etc.)

I ordered Zinnia seeds from Sunrise in late January. Now, at the end of March, all I can say is that they kept their seeds and stole my money.

I ordered early for nasturtiums since they had a nice range. Seeds arrived promptly in small resealable zip locks. I was pleased until I planted. I had harvested my own seeds last year from an annie's annual plant, and almost EVERY one of those seeds germinated. the 5 varieties from sunrise? 3 didn't come up at all, one came up at about a 20% rate, and one came up around 40% but what really irritates me is there was NO response to my detailed email asking about the low germination rate. Seeds that don't sprout (and ALL were soaked overnight and labelled and cultured together identically) are basically useless - it's spending on money on something that won't even start. I really wish they had responded promptly but it's been a week...some of the seed starts are now almost a month with no germination...

I purchased several packs of seeds from Sunrise in September and most arrived within a reasonable time frame. Two selections were no longer available and they promptly refunded my money. However 1 packet of seeds was omitted from my order and I didn't catch it until October. I sent an e-mail and was informed by the company on 11/9/08 that the packet of seeds would go out the following week. I have yet to receive the seeds and have sent 2 additionals e-mails with no response. Normally I wouldn't sweat over 1 packet of seeds but it was a $5.29 price.

"On Jan 18, 2011 11:30 AM, Sunrise Seeds responded with:

This item was discontinued and I gave the customer a full refund. "