Comments regarding Sunrise Seeds

I have ordered from this company 4-5 times in the past 2 years. Most times from LocalHarvest.com, once from the web site and once through the catalog. Each and every time I am delighted at the heirloom, open pollinated and often organic seeds. Packaging is always perfect and seed quality is top notch. This year i experienced an error that was answered and corrected immediately along with a bonus. I could not be more pleased and recommend them to my students and fellow instructors as well as anyone else that asks! Top Notch service and seed!

I ordered craspedia seeds from link: //www.sunriseseeds.com/catalog.0.html6.0.html and it stated 25 seeds. They only sent a packet of 10. When I emailed them, they told me that it's an old link but immediately sent out additional seeds to correct the order since that is what the active website stated. They should update the website to not show that active link because it is misleading if it is old, but their customer service is superb. A++++ for correcting themselves immediately! Will do business again. Will update at a future date on germination success.

I'm giving a Positive review because I did get the seeds I wanted, but it didn't go that smoothly.

Email responses ranged from VERY fast to pretty fast, so that was good.

However, It took a week and a half to get my seeds, which I thought was odd until I emailed and found out that they were waiting on some seeds to come in so they could be sent to me. I thought it would have been better though to just let me know ahead of time that they were waiting on seeds instead of waiting for me to email them about it.

When I got my order, I got 2 of one packet (can't complain there), however I was missing two of the packets I ordered(one of which had a backordered stamp next to it on the invoice) I would have preferred a note letting me know when I would receive these backordered seeds, but I emailed the company and told them my order was a little off, so now I"m just waiting on two packets out of the 7 or so I ordered.

I don't want to give a negative review, but I kinda wish this process went a little more smoothly.

I've ordered seeds from Sunrise several times. The shipping is always quick and germination is always good.

Reasonable prices and shipping costs. Good selection of seeds. Good customer service. I received all but one pack of seeds one week after mailing it out. And the other pack of seeds, which was on backorder came soon after that. All seed varieties germinated.

Extremely fast shipping and wonderful customer service. Carries some uncommon and hard to find varieties of seeds. Worth their weight =)

I ordered on Nov 17 seventeen packages of seeds. I received the order today, Nov 21. Very, very quick and I was pleased to have received some nice bonus packages. Thank you. I found many seeds that I have not seen elsewhere especially Nasturtiums. The site is very user friendly and they take paypal. Patti

I ordered Gerbera daisy and Echinacea seeds from Sunrise in early July. The Gerberas arrived promptly, but the Echinaceas were on B/O. Almost all of the Gerberas germinated within a week and upon request, Sunrise is sending me another packet of Gerberas in place of the backordered Echinaceas. I would say this company provides high quality seed at good prices with excellent customer service. Some of the larger seed comanies could learn a thing or two (or more) from Sunrise! Will definitely order from Sunrise again.

When I checked the (expensive) seeds I'd ordered and found a big hole in one, I emailed Susan. Literally within minutes she had replied, apologizing and saying she would send me a new packet for my trouble. The seeds arrived in two days, and there were two packets instead of one. What great customer service.

I noticed a lot of the seeds Sunrise carries are more expensive per packet than at other places; but then, most of the other places have higher S&H, so I suppose it all evens out.

Came across company by a search for a special seed-Padron Pepper-they had it and other items seemed interesting,so I gave them try, they proved to be a very good experience with processing and sending my order in a speedie way. They are O.K. with me!!

Seeds were sent out very quickly. Will order from them again.