Comments regarding Park Seed Company (aka Park's Gardens)

Posted on March 9, 2010, updated March 10, 2010
In 2009 Park Seed did a good job with my seed orders, but did not do so well with my asparagus and sweet potato orders. So this year, 2010 I tried them again for seed orders. And the entire order has been on hold because the romaine lettuce in my order is back ordered. To this day there has been no indication on the web site that the seeds are on back order. There has been no information in my order status that the seeds are on back order. And this morning my attempt to call their 1-800 number met with a fast busy.

I think this is the first time I have ever posted a negative rating, but I have just run out of patience waiting for Park Seed to complete my order. I ordered several items, including some seeds and supplies on Dec. 26th. A few weeks later, I e-mailed them and they shipped me 2 packets of seeds; the remainder of items were waiting for some seeds to finish their "germination testing". After about 3 more weeks, I finally got them to agree to ship the rest of my order, minus the seeds requiring testing. I am still missing one packet of seeds; they are of no use this season as they needed to be started in January. There is no communication from this company regarding your order if you do not take initiative to contact them. On the positive side, they do respond quickly and politely to inquiries--it just doesn't help get your order any quicker.
While they have a great selection, you just cannot be sure if any items are in stock. It is easier to order from other companies that ship promptly and let you know if something will not ship. Lesson learned; Park Seed will not be getting any additional business from me.

I ordered on 1-19-10. I have been a customer for 15+ years. Just a small order thankfully. My credit card was charged immediately. Called mid Feb when I had still not received my order & was told it was held up due to Marigolds on back order. There was no indication of this when I ordered. I should have cancelled at that time but was concerned about getting money back instead of future credit. I finally received my order today 3-9-10. At least they shipped available items last year & back orders at a later date. They will get no more of my business. My search is on for a new seed company with the varieties that I like.

Posted on March 9, 2010, updated March 9, 2010
This was my second season of ordering from Park Seed; their website had a good selection of the few vegetables I planned to start my garden from seed, and reasonably priced (except for the shipping costs). Last year, it took Park Seed months for them to complete the order. This year, I chanced ordering with them again: I ordered on Jan. 18th, 2010 this year to be sure to get items in-time. I ordered just the basics, seeds for tomatos, peppers, squash and cukes (6 single packs in total); Jiffy Pots; potting soil, and a portable 4-ft grow light. The last of the seeds arrived just yesterday, 3/8/10, after I wrote them a week ago. And the quality of the "sturdy, 30 lb" portable light for $80 is a joke; the frame is nothing but tiny little tubes that barely hold the lightweight fluorescent light, it can't weight more than 10 lbs.

This will definately be the last time ordering from Park Seed; I'll be examining other vendors rated by Dave's Garden before my next order!! Thanks.

Despite prior positive experiences with Park Seed, this year's experience has been negative. Several items that I ordered on the website, cabbage seed, bean trellis, and broccoli seed to name few had no indication on their website of being on back order. It is only after I place my order and nothing ships that I have to call Park and discover that these items are on back order and it will be 3 or more weeks until they ship.

This is a huge waste of my time and money and ruins your gardening plans when you depending on timely delivery. If they don't have something in stock they need to reflect that on their website before you place your order.

Posted on February 18, 2010, updated February 26, 2010
VERY slow service. Here is a receipt from them, minus my address:

Order #: 5811287 - 1 Order Date: 7/28/09

Sold To: XXXXXXXXXXXX

Ship To: XXXXXXXXXXXX

Date Shipped: 1/18/10

Amount Charged : 1.75

Carrier / Tracking ID

USPS FIRST CLASS REGULAR Package 1
Total number of packages: 1

Items included in this shipment:

1. CABBAGE SWEET SURPRISE HYBRID (5068) Qty : 1

Note the order and ship dates! Their web site said nothing about being on back order; they claimed to be in stock. That was supposed to be my fall crop... My previous experience with them had been good, so this year I placed another order, thinking it a fluke, before I checked them out here. Placed on 1/15, contained pepper seed; so I needed delivery by the first week of February to start transplants on time. Shipped 2/16, long after I had ordered and received from another supplier. This is not the same company it used to be. Park has pretty catalogs, a great selection, and friendly customer service, but don't bother ordering if you plan to plant the same year.

After 30+ years of ordering from Parks, this will probably be the last...was a great company for many years, but must have been sold as some other reviewers have noted.
Ordered seeds Jan 17 and hadn't got them almost 1 month later. Checked order status online which said they hadn't been shipped yet. Tried to check again next day and was told the order number was not valid. Called company and gave order number and was told they were waiting on one item (all seeds) and wouldn't ship for at least a week. That will make it about 6 weeks since I ordered. Since last year was almost as bad I would not recommend them

After the month and a half they HADN'T EVEN SHIPPED MY ORDER. sent them an email and got no response after a week. They were clearance seeds too, so i know they had them in surplus and in stock. they held up my whole order (10 different seeds) b/c some tomatoes i ordered were on backorder... so send me the rest, or notify me at least before you don't send them for that long. I finally had to call and the lady didn't even so much as say she was sorry.

I will NEVER order from them again. worse online seed order ever. I wish i would have read the reviews here first b/f i ordered :(

Ordered blueberry plants in Nov. 08 for shipment in "early March" Contacted them in early April and was told that they wouldn't get to me until the beginning of May. I canceled my order but all I got was store credit. So I ordered seeds for this upcoming season. 1+ week later, still not shipped. No indication as to when they will be shipped. The products I've gotten from them seem good, but why bother? You have no idea if you'll actually get them.

Posted on February 2, 2010, updated February 3, 2010
Poor customer service. Poor shipping. I would not order from this company again. Quality of seeds unknown at this time.

Detail:
I made an order for 11 different seeds on January 25th. I called on January 31st which was a Thursday and asked about my order status. They said nothing is shipped since 2 items are not in stock which would become available in the first week of Feb. I asked them to send what is available and send the rest in a separate shipment. They said they can't ship anything today, there is no shipment on Fridays and Mondays, so my order will be shipped on Tuesday.

I call on Tuesday (Feb 2nd) and they know nothing about my coversation on Thursday. Now they say 3 of the itmes are on back order and they won't be available until late Feb. So nothing is going to be shipped until then. Unbelievable! So I ask them again to send what is available now. I'm not optimistic about getting my seeds anytime soon.

I should have listened to other bad reviews and not ordered from them.

I received my 2010 seed order in very quick fashion but two of the packets are stamped packed FOR 2009. I called and was told that the seeds were still covered by the guarantee and will have been tested for germination. I told the friendly phone rep that I did not pay for or want last year's seeds. They gave me a credit but I still will have to spend it with their firm. Most of the seed packets did not have any date stamped on them - the prices were less than listed in the catalog - and now I wonder what year they were packaged for.

Three problems - (1) one package of seed was open, when I called the person who answered didn't seem to think this was a problem- they asked me about the number of seeds (2) very poor germination of lettuce - I mark all my plantings by variety, date planted and source. There is no question what came from Park (3) the one live plant I ordered was a rooted cutting - not even a plug - it had one straggely root and did not make it.

No problem with the seed, germination rates, or plants I ordered. Everything was above average or better in quality. I could almost give a neutral rating but for two issues: First, it took 4 separate phone calls to finally receive all of my order. Second, I find Park's prices high in comparison to other companies with the same availability and selection. Summed up: too much work to get my order and the same or acceptable substitute varieties can be found elsewhere for less money. Park Seed is affiliated with Wayside Gardens. I had a much better experience with Wayside, however, I ordered two plants from Wayside versus 60+ packages of seed from Park.

WARNING! It is extremely difficult to get your money back from Park. I accidentally ordered the same thing twice, an Alstroemeria collection. My American Express card was charged $38.14 on 6/24/08 for order #5385329 and $38.14 on 8/11/08 for order #5422549. After writing to them about the mistake on 12/6/08, I received a credit to my American Express card of $38.14 on 4/2/09. I e-mailed them 11/17/08, that I had not yet received order #5422549 and was told, that it would be shipped in the spring. On 4/23/09 I wrote again requesting shipment of order #5422549, and I was told that it had been cancelled, because it was a duplicate order and my account had been credited $38.14. They had cancelled both orders, but only returned the money on one of them! On 4/28/09 I was told, that the Alstroemeria collection was no longer offered and I would get the credit for the other order within 7 to 10 days. On 7/30/09 I was again promised a refund. That was the last I heard from them.

This company used to be very good but they are now unreliable and will not receive any more orders from me. My complain is like many others -- they stall and stall on issuing refunds for merchandise they never shipped.

I placed an order on 4/30/09 and while the full amount of the purchase was charged to my credit card, only part of the order shipped. After repeated calls, I was informed that the product was out of stock. I requested credit to my credit card account and they said it would be posted immediately. That was 3 months ago and with every phone call, they say the same thing "Oh we are sorry that has not been posted, but it will be on your next statement". I can check my credit card account on line and see daily posting and the credit is never posted. Unfortunately, I will have to file a complaint with the BBB and my credit card company, something I have never done before for any merchant.

I ordered two different varieties of Thai Pepper plant seeds. When they arrived, I followed the directions printed on the packets and soon had two sets of plants growing. I repotted them when they were larger, but soon had concerns because the thai pepper plants that I'm familiar with normally have woody stems/stalks, and these were green and sagged easily (I needed to brace them). Now that they are larger, and I actually have fruit growing, I see that what they sent me were varieties of tomatoes. Not Thai Pepper plants. I would never buy from this company again if they can't keep track of their seeds. I pity the person who ordered tomato plants.

Today I received seeds I ordered so long ago, I'd forgotten they were on order. Now it's too late to plant. Meanwhile the veggie and herb seed packets I did receive last spring didn't have any growing information on them, the number of seeds inside were skimpy and germination rates were not great, even for items that are so easy to grow like the mesclun mix lettuce. Not a successful experience.

WARNING WARNING WARNING...STAY AWAY FROM PARK SEED AND OR ANY AFFILIATES...I only wished I had known.

4 internet orders placed in early spring I had to cancel due to being laid off from my job (company has since filed bankruptcy) Orders totaling $447.40 were all billed to my credit card prior to shipment. When I called to cancel all orders due to job status I was told no problem, cards would not be billed. I have spent countless hours documenting, and calling Park Seed to obtain my refunds. Closest thing I have received is 4 post cards with a credit certificate number to apply to my next order. NO WAY!!! This was my first and will be my last experience with Park Seed. I want my money refunded and have now posted an official inquiry/complaint through the South Carolina Better Business Bureau (easy to do online at website). SAVE yourself a huge headache and just steer clear from this company and it's affiliates. BBB matter is still pending. I'll let ya know how that comes out.

Stay away from this company. I have nothing wrong with the products they sell, but I have a HUGE problem with the way the company treats its customers. First, they sent my order to the wrong address and overcharged my credit card. You will not be notified of any products unavailable at the time, until you receive your items in the mail. The customer service is exceedingly unhelpful when getting refunds. Don't waste your time trying to get your money back through them. I would call the customer service to confirm the amount you need refunded, then go to the BBB for help. Here's the website to help you get started: [HYPERLINK@odr.bbb.org]

My experience was so similar to Clairemonts (May 18) that I took that advice and contacted the Better Business Bureau.
I had ordered seeds and equipment online back in early March. Turns out both items were on backorder but website never disclosed this fact. After multiple emails w/no reply and and multiple phone calls where very pleasant company reps promised delivery dates that never came true.. I finally cancelled the order on 4/14. At that time I was informed that my credit card had already been charged which infuriated me further and that it would take 30 business days for a credit to be applied to my VISA. When I complained about that too, Park supervisor said that she expedited a credit and it should appear in 4-5 days. It didn't ! So I lodged a complaint with BBB and finally rec'd a credit on 5/20. Run... don't walk away from this company.

By far the WORST online seed shopping experience I have ever had! It took them over 2 weeks to ship order. The packets had no plant description and were no longer listed on their website, so such things as flowers were difficult to identify. The vegetable packs, such basic items as corn, beans, tomatoes etc, were from China origin and other foreign sources! Now, I would expect exotic flowers seeds to be imported, but common vegetable seeds? I would like to know they are selling me imported vegetable seeds before I decide to buy. I returned my order with a tracking confirmation number from the USPS. My return arrived at their facilities on May 7th. It took them, 3 phone calls, 1 email to customer service, and over a month to refund my credit card! Last call made was on June 8th and I finally saw a credit posted 3 days later! Would NEVER buy from this company again!

I ordered a number of plants from Park seed back in Feb. 2009. The catalog said the plants would be delivered at the proper time for planting in my area (zone 6). By mid-May I had received nothing. I called customer service & spoke with a very nice lady who said the plants would be shipped in the next couple of weeks. The end of May some of the plants arrived. Interestingly, my credit card was billed at the time of my order in Feb. I emailed the company & asked where the remainder of my order was. I received an email a few days leter explained the remainder of the plants would arrive shortly. They did arrive 1-2 weeks later - in mid-June. Needless to say I was disappointed with the timing & the lack of communication about my order, especially since I had already paid for the plants. All the plants have survived. But normally I would have expected these plants to have been received much earlier than late-May & into June. Especially since all the garden centers had all their plants out for sale in April! I will hesitate before ordering from this company again.

I enjoyed gardening until I had to give it up for many years in favor of an urban lifestyle (midtown New York City). Last year I was finally in a position to go back to gardening again, so I started by ordering clematis and roses from Park, because I was familiar with the brand from way back.

This order caused me more anxiety than it should have. The plants trickled in over the course of about two months. The clematis were delivered in a more timely manner than the roses, but were quite small and required a lot of TLC to make it through their first season. There was one arbitrary substitution of rose varieties and all the plants arrived much later than optimal for bareroot planting. This made them easy prey for aphids and very vulnerable to hot weather. The last to arrive had to endure a heat wave shortly after starting to leaf out.

All the plants ultimately survived and are thriving in their second year. However, the service I've received from other suppliers has been so much more timely, the communication much better, and the service more personal. Now that I'm getting familiar again with the world of suppliers, I don't see any reason to order plants from Park ever again.

This spring and last, I have ordered seed from Parks. I primarily just want to purchase annual flower seed. I have found their germination rates to be poor. I spend anywhere from 2.00 to 3.00 dollars for a package of easy to grow things like zinnia, marigold, ect. Flowers I can direct sow. And for two years now, I am just maddened by the very poor amount of seed that actually makes flowers!
I have found I can pick up a pack of .79 cent seed at the drugstore, get a whole lot more and better seed. I always want to order seed from their website in January and Feburary, because everything looks so enticing that time of year. I will not be doing that again.

I thought it was me. Park Seed Company has to be the worst experience I have ever had with a seed order. Most of the Items were back ordered and arrived late for planting. All the packets were short seeds. When you are paying $4.00 for 20 seeds and nothing exotic mind you that is pretty pricey. Every packet was short 4-5 seed short and that's 20- 25%. I complained to customer service telling them I was not looking for my money back but was trying to make them aware of the problems. I got no response. I used to be a wholesale grower and purchased a lot of my seed from Parks and never had a problem. Of course that was 25 years ago. How times have changed. I will be looking for a new vendor for next year.

My 1st order with Park Seed was for 20 crowns of Jersey Knight Asparagus, an all male cultivar that rarely produces female plants. My shipment arrived late for my zone, out of dormancy and every crown is now flowering/has berries on it-all female plants. The wrong product was obviously shipped.

Complaint by phone was well received. Money to be refunded back to card, not including shipping amount. Offer was made to replace asparagus except I only need and have room for 20! I expected the correct item sent in a timely and dormant condition the first time.

I ordered a blueberry plant through Park Seeds for my mother, for Mothers Day, but my mother never received it. Instead of sending another plant, they told me to contact UPS. UPS claimed it had delivered the package, but would investigate. If they were found liable, in their own investigation, they would reimburse me.

So instead of taking some small amount of responsibility, which would have retained my trust in the company, they just passed the blame on to another company.

I tried Park Seeds because one of their competitors did the same thing the last time I ordered plants online.

I would recommend going to local retailers.

After years of dealing with Park's, I happily placed my order in early January of 2009. I was miffed at the tacked-on 'fuel surcharge' which they hadn't rescinded even though fuel prices had bottomed out at around $1.75 a gallon. Ok, I'll give them that one. My initial reaction after waiting 3 1/2 weeks was, where's my order? I'd received no communication from them, and checking their website for status is an exercise in futility. Another 1 1/2 weeks went by, and I received part of my order. As with other comments here recently, the balance dribbled in 1 and 2 packets at a time. As planting time arrived, I was surprised to find that many packets labeled '50 seeds' contained, in fact, 20-25 seeds. What's up with that? In all fairness, I have to give them kudos for the asparagas roots - though pricey, they were huge, clean and worth the price. Even so, I've definately crossed Park's off my list of future seed suppliers!

YOU CAN GET YOUR MONEY BACK FROM PARK'S. Here is how.

My experience with Park's is dismal. After more than 40 years as a regular customer, this was my final order. My story is similar to everyone else' on here. After dealing with Customer Service on the phone and by emails, the promises never materialized. Eventually I received a merchandise credit which I would never use after their downfall. I reported this to the BBB which is a very easy online effortless way to complain. Within 4 days, my credit card account was credited. They do respond to the BBB since they are a member.

It is illegal for them to charge you until the items are shipped. That is the law. Read their guarantee. Make them honor it. You will get nowhere with Customer Service, although pleasant people, their hands seem to be tied. Complain to the BBB and you will get results. Do not accept a merchandise credit. Demand they refund your money. If you hit them where it hurts, eventually they will either go under or be forced to improve. With the current ownership, I'm betting my money on them going belly-up.

Do not allow them to rip you off. Take action and report them to the BBB and your credit card company. You will get the proper results. Justice is sweet.

Be warned this company is practicing unethical (possibly illegal) practices holding your money while they never plan to ship your merchandise & then taking forever to refund your credit card. **** Buyer Beware ****

I ordered some seeds on 3/2/09 on the internet. It informed me that they would ship in the next 2 weeks. When 2 weeks passed I checked the online status and it said "shipping soon". I called them and they said it was back-ordered and would ship Friday. 10 weeks later they are still saying the same thing. They did ship the "free gift" right away so that they could charge me the shipping and order fee right away while I endlessly wait for the product I really want. When I called on 5/18/09 to cancel my order since I was never going to receive it they said it would take 30 days for my credit card to be refunded. Can you believe this for a product that was never shipped. I am notifying Visa of this practice and encourage everyone to do the same. The best way to prevent a company like this from operating is to keep Visa/MC from allowing them to use their credit cards. //www.mastercard.com/us/personal/en/contactus/merchantviolations.html

I wish I had known about this website before ordering from Park Seed!! They are giving out incorrect information regarding planting times. My local extension office advises planting potatoes mid to late March - when I did not receive them by the first of April I called customer service. They said I would receive the potatoes "at the proper planting time for your area, which is mid to late April". It is unbelievable to me that a large company like this would make such a major error. I cancelled my order and asked for a refund, which I have still not received. It has been well over a month ago. It also took me 2-3 months to get some of the seeds I ordered. In fact, I ordered some seeds in February that I still have not gotten! I emailed customer service about this also, since the website said the seeds SHIPS NOW, and she actually told me that SHIPS NOW means AVAILABLE FOR SPRING SHIPPING. What?? Also, I ordered Jersey Giant asparagus, which are suppose to be 99% male, and at least 30-40% of my bed is female. And, I also received my onions a month late and they are looking pitiful in my garden. I will never order from Park Seed again, which is a shame since I don't live very far from them and would like to be able to support a local company. But not anymore.

I should have checked Gardenwatchdog for ratings before ordering from Park seed. First of all, my order took 3 weeks to recieve. How hard is it to stuff seeds in a mailer and send it?? Second, I have been gardening all my life and growing professionally for 5 years. I have germinated the hardest of seeds to germinate, including passionflower. I paid almost $5.00 for 35 seeds of the Kossak kohlrabi and another fortune to have them sent. Only 4 out of 35 germinated.....I am displeased to the fullest and should have known if they were affilliated with Wayside gardens, (I have had a bad experience with them as well) I would have RAN WAY FAST!

Wow, I wished I'd have read the reviews before I purchased from Park Seed. I ordered about $40 of seed from them on April 11th, 2009. I called them directly because every time I tried to click the "pay now" button on their website, I would get a message saying my cart was empty.

They told me on the phone that the begonia seeds weren't expected in their warehouse until the 17th, so they would ship in a second shipment. By the end of April, I still had not received any of my seeds, so I called again. I was told by a lady that they were packed and ready to be shipped, but for some reason they were just sitting on hold. She said she would release the order.

By May 8th, my seeds had still not arrived, so I called again. I was told that my debit card had been declined and that accounting had a hold on my order. My card couldn't have been declined, it's had plenty of funds, but I was told by the nice rep that she would make sure my card info was correct and get with accounting to release the hold that day and the order should be shipped ASAP and should get here by Tuesday. They did however, remove my shipping charges after I repeatedly asked to speak to a supervisor about getting my order at least SHIPPED free of charge in exchange for their poor service.

It's May 13th and they promised my 2-day priority service. When I called them today to inform them that my seeds had still not arrived, they said they were awaiting packaging in the shipping department and would ship "in the next couple of business days. I should have them "by the weekend." If they come before Memorial Day weekend, my traditional weekend to plant, I will be surprised.

I ordered about 10 different kinds of flowering seeds from this company more than 2 1/2 months ago. It took them longer than a month to ship the seeds, which was really disappointing since I wanted to get a head start on planting the seeds indoors. Since they took forever to ship the seeds I had to directly sows them in the ground. I just planted them last week, so we will have to wait and see if anything grows. I can understand not shipping plants out right away if its not time to plant them outside yet. But seeds, who cares? Why do you have to wait until growing season? A lot people like to start there little seedlings early. I probably wont order from them again, because I dont like waiting months for my order to be processed and shipped out to me.

I had placed an order on March 5 2009 for 5 different species of ferns. Today, May 5, exactly 2 months later, I get an e-mail saying that 2 of those ferns shipped today, and the others will be " Shipping Soon ".
What I can't understand.....I realize that a lot of these nurseries get their plants and seeds from other growers and therefore they can't fill orders till the growers send the plants. But, don't the growers use greenhouses to grow these plants in ? So, therefore, saying that the winter was exceptionally cold and or wet etc.etc., should not be an excuse for delay. But maybe they use that excuse, thinking that we are too stupid to know better. There is, in my opinion, no excuse for it taking 2 months to get part of an order, and will probably take another two months to get the other part.

Placed order in mid February with hopes to plant bulbs in the beginning of March - perfect for Florida! 1/2 way into March, no shipment. Decided to cancel 6 weeks after order was placed and found out that they issued me a "credit." I called and asked for a refund. Three weeks after that call, still no refund. I was told it takes 30 business days (6 weeks!!!) to issue a credit. If they can do that with enough customers, they can make some serious returns in 6 weeks. I've never experienced such poor customer service with any web vendor before. Extreme ship times and extreme refund/credit times.

I ordered seeds through their website in February. It's a very nice website, easy to use. I found varieties other companies didn't have. The order was quite large and I needed the seeds for my job as a gardener for a private estate. I thought I could trust a name like Parks. I have a greenhouse to start the seeds in and the website said "ships now". I even added the comment I wanted them shipped right away since I had a greenhouse to start them in. All seemed well, I thought, a few days, maybe a week and I'll be starting seeds...nope. After a couple weeks I checked on my order and was told they would be "shipping soon". What's soon? I don't remember the exact words, but something like, we have 3 weeks from the time of the order to ship. Really!? That was news to me! The website states, "SHIPS NOW" no where did it say, we can hang onto your money for 3 weeks and ship at our lesiure! I did FINALLY, after 3 weeks, recieve my seeds. The order was mostly correct and the seeds performed satisfactorily. But, I will never order from Parks again. Seeds? 3 weeks to ship seeds! Why? I thought these were plant people who understand plants and the need to start seeds in a timely manner. I guess not. And no, I won't plan accordingly and order 3 weeks earlier. Their job is to ship when the order is placed and it can be filled.

On January 22, 2009 I placed an order for the Park Seed Victory Garden collection of seeds. I finally received the seeds on April 28, 2009 - 3 MONTHS after placing the order. And this was for SEED. Further more, two of the seeds were replaced with different varieties than what they said the collection would contain (cucumber and pepper). It's now to late to plant the peppers and tomato in my area. Those needed to be started indoors several weeks ago! A seed company that takes 3 months to deliver seed....I don't think so.

On April 4th 2009 I received 2 sets of plants out of 9 sets of live plants and bulbs that I order in early Feb. Invoice said other items ordered are sold out. I called Park Seed and requested a refund as I did not want other items from them. Customer Service was nice and said yes of course refund to be sent out with in 30 days. In one week I received notice of a credit to my account. After more phone calls and a bump up the line to accounting. I was told my refund (93.71) would be issued with in six weeks. Unacceptable and one more bump up the line, I was promised check with 7 to 10 days. I received it yesterday. Last time I will ever purchase from this company.