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Comments regarding Garden Value Outlet

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8 positives
No neutrals
3 negatives

Comments:

RatingAuthorContent
Positive musiciangal
(1 review)
On Jul 21, 2009, musiciangal Wakefield, RI wrote:

In April, I placed an order for almost $100.00 (incl. shipping). The order included lilies and dahlia tubers. The lilies are looking great. But, one variety of dahlias did not do terribly well - wilting, smallish, few blossoms and only two-thirds of the tubers actually grew. The other group - 15 tubers are not the ones that I ordered, and not all of them grew. I could not have known these were the wrong dahlias until they blossomed, obviously. I am not sure what I can expect from the company. I suppose there is always a risk that some things won't grow, but I am an experienced gardener, and I think some of the bulbs were just sub-par because some grew and others didn't. My chief complaint is that I ordered Cactus Dahlias and these are not Cactus - nor are they the correct color. Anyone else have these issues with Gardenvalueout? I had previously had a great experience with them, but I'm beginning to wonder if things are slipping on their end - they don't pick up the phone when I call.


On July 24th, 2009, musiciangal changed the rating from neutral to positive and added the following:

I have received both an email and telephone call re. the bulbs and Gardenvalueoutlet has offered to rectify the situation. We think the bulbs were mixed up during packaging in Holland. I am very happy with their offer to resolve this, and would certainly order from them again, based on their professionalism and my past order experience. Last year's Dahlias were stunning, and this year's Lilies are the talk of the neighbourhood. Five stars.
Positive rowseman
(6 reviews)
On Mar 21, 2009, rowseman Eastford, CT wrote:

Second year I have ordered lily bulbs. In Dec. i requested a 3/16 ship date and I received the bulbs at 8am on 3/17. Had the same shipping experience last year. When last year's order bloomed it was the variety that I ordered. Prices are excellent but you must buy a minimun quantity (25) of one variety. Shipping is free with $99 order.

Positive chicagopeace
(1 review)
On May 14, 2008, chicagopeace Silver Spring, MD wrote:

I ordered lily bulbs of four different varieities. They came within only 2 days via FedEx (I got free shipping), with each variety in a bag of peat moss. The bulbs are huge, healthy (not dry or moldy) and really impressive. Additionally, the prices were very good. I will do business with this company again.

Positive cattjovi
(15 reviews)
On Mar 7, 2008, cattjovi Richmond Hill, GA wrote:

Placed two orders with them them winter. I received huge Amaryllis bulbs and was thrilled with their service and shipping.

Positive camille755
(1 review)
On Nov 4, 2007, camille755 Hardy, VA wrote:

I ordered amaryllis from Garden Value and am very pleased! They arrived within that week and are beautiful large firm bulbs. The price is according to size - that in itself is not always available. The price is low and the quality high. I have reccommended them to all of my friends. Something I rarely do. Shop with confidence!!!

Positive rvnsbrk
(6 reviews)
On Jan 20, 2006, rvnsbrk FLOYD, VA (Zone 6a) wrote:

I recently ordered some paperwhite bulbs for forcing this winter. I requested 25 Ziva white and 25 Grand soleil dor yellow bulbs. They arrived in great order and were apparently great quality. Lovely large, bulbs. Unfortunately, all the yellow bulbs are blooming white. Apparently they got them mixed up somehow. I've kept them in their separate packaging, so I know I didn't mix them up. Anyway, I emailed to let them know and haven't gotten any kind of response from them. Maybe they are just too busy to get back to me?? Anyone else had a similar problem?


On January 26th, 2006, rvnsbrk changed the rating from neutral to positive and added the following:

The folks at Garden Value have responded to my e mail and have offered to replace my 25 bulbs that were blooming incorrectly. They will send them to me next Fall at the appropriate time. I was pleased with what I got, just not the colors I ordered. I would do business with them again.

On October 27th, 2006, rvnsbrk added the following:

These folks are the absolute best! Got my replacement paperwhites without a hitch. They actually remembered to send them as promised, gave me a choice of shipping dates and the bulbs are large and healthy as usual. Just ordered a huge bunch of amaryllis and I can't wait to get them. If you want large, quality bulbs, this is the place to go!
Positive sweet_whitney
(12 reviews)
On Aug 10, 2005, sweet_whitney Tucson, AZ (Zone 8b) wrote:

The prices for bulbs and plants are wholesale-you can't beat that! I was very happy to see that the bulbs I got were high quality as well. I'm waiting for my next order which will be here in 3 days-they give you a tracking number! So convenient! I will definately order from them again!


On August 14th, 2005, sweet_whitney added the following:

I got my bulbs yesterday. They are big and beautiful. I just wanted to add to my post that they upgraded the sizes of some of the bulbs for free. That was a great surprise!