Garden Value Outlet

On March 8, I received an email receipt for $163. worth of lily bulbs. I was given a person to contact if I had questions, with a phone number to call and an email address. On March 16, I received an email from another person saying "This order has been closed. Your card has not been charged. I apologize for any inconvenience. If I can be of further assistance please contact me." He also said thank you for shopping with us. I was given the same phone number to call and the same email address. I have sent 8 emails and called 3 times to find out why the order will not be filled. When I called the number that I was given, it went to a voice mail congratulating me for winning a gift voucher of $100. There was no one to talk to. I let the number ring through and talked to a person who knew nothing about orders. I got the actual number from their website and left three messages. No one answered the phone or called me back. I have ordered many times from garden value outlet and have been given no explanation as to why they will not let me order this time.

In April, I placed an order for almost $100.00 (incl. shipping). The order included lilies and dahlia tubers. The lilies are looking great. But, one variety of dahlias did not do terribly well - wilting, smallish, few blossoms and only two-thirds of the tubers actually grew. The other group - 15 tubers are not the ones that I ordered, and not all of them grew. I could not have known these were the wrong dahlias until they blossomed, obviously. I am not sure what I can expect from the company. I suppose there is always a risk that some things won't grow, but I am an experienced gardener, and I think some of the bulbs were just sub-par because some grew and others didn't. My chief complaint is that I ordered Cactus Dahlias and these are not Cactus - nor are they the correct color. Anyone else have these issues with Gardenvalueout? I had previously had a great experience with them, but I'm beginning to wonder if things are slipping on their end - they don't pick up the phone when I call.

Second year I have ordered lily bulbs. In Dec. i requested a 3/16 ship date and I received the bulbs at 8am on 3/17. Had the same shipping experience last year. When last year's order bloomed it was the variety that I ordered. Prices are excellent but you must buy a minimun quantity (25) of one variety. Shipping is free with $99 order.

i called to place an order for tulip and daffodil bulbs. the girl i spoke to hardly knew what i was talking about and then informed me that i could not order bulbs till fall. when i said that's when most companies begin shipping ,she said they had nothing in their warehouse. i asked to speak to someone else and she informed me no one else was there. how could one plan a garden if you don't know if they would have the bulbs? can someone help with this?

I ordered lily bulbs of four different varieities. They came within only 2 days via FedEx (I got free shipping), with each variety in a bag of peat moss. The bulbs are huge, healthy (not dry or moldy) and really impressive. Additionally, the prices were very good. I will do business with this company again.

I placed an order on 12/27/08 with Garden Value Outlet and eagerly awaited my bulbs, to be shipped on Feb 25. By March 7, wondering about my bulbs, I called (no answer) and then emailed (no answer). I finally looked up Sellsonic online and found a phone number (not toll-free and I don't have free long distance). I called and spoke with someone there who assured me they would check into why my order hadn't shipped. I also received an email with a ticket number and message number attached. March 12, the order arrived, but out of 21 bulb varieties ordered, 10 were missing. Response to emails has been spotty, their explanation is they've tried to contact the warehouse to look for bulbs, etc. I've asked several times for a refund, and cc'd Sellsonic, but no reply. This company owes me more than $400, and of today (April 4) it really looks bleak that I will get my money back. I've bought bulbs from almost every retailer out there over the years, and have had very few problems. I'm upset over the money loss, but even worse, I'm disappointed and dismayed at how this company treated me.

Placed two orders with them them winter. I received huge Amaryllis bulbs and was thrilled with their service and shipping.

I ordered amaryllis from Garden Value and am very pleased! They arrived within that week and are beautiful large firm bulbs. The price is according to size - that in itself is not always available. The price is low and the quality high. I have reccommended them to all of my friends. Something I rarely do. Shop with confidence!!!

I recently ordered some paperwhite bulbs for forcing this winter. I requested 25 Ziva white and 25 Grand soleil dor yellow bulbs. They arrived in great order and were apparently great quality. Lovely large, bulbs. Unfortunately, all the yellow bulbs are blooming white. Apparently they got them mixed up somehow. I've kept them in their separate packaging, so I know I didn't mix them up. Anyway, I emailed to let them know and haven't gotten any kind of response from them. Maybe they are just too busy to get back to me?? Anyone else had a similar problem?

The prices for bulbs and plants are wholesale-you can't beat that! I was very happy to see that the bulbs I got were high quality as well. I'm waiting for my next order which will be here in 3 days-they give you a tracking number! So convenient! I will definately order from them again!

I have ordered bulbs twice from Garden Value. Each order contained healthy, well packaged bulbs. Their catalog is chock full, and the website is easy to navigate. Prices are very good and the orders arrived in a timely manner. I will order again from them and recommend them to other gardeners seeking large quantities of Lilies at reasonable prices.