Comments regarding Tomato Bob's Heirloom Tomatoes

We order seeds from Tomato Bob's each year. The seeds are always in a nice clear bag with a picture of the plant. I have never had a problem and I am a loyal customer. Bob usually offers free samples and a personally signed "Thank You" on the Invoice. I don't usually take the time to post reviews but seeing the negative feedback encouraged me to set the record straight. William Cauthen

Like many others commenting, I don't believe all of the negative comments here are valid or true.
I've had nothing but positive experiences with TomatoBob. The site is incredibly easy to navigate, their prices are totally affordable and they have always been very prompt to ship. Not to mention the best selection I've come across.

My packages always arrive on time and with amazing generosity thrown in. I often receive a couple extra samples to try and a hand written note on my invoice along with plenty extra seeds in each baggie that I DID order. These guys really know how to do customer service!

I absolutely recommend Tomato Bob!!

I ordered one packet of seeds that I could only find from Tomato Bob's and received my order within a week. Unfortunately there was a mix-up and I received the wrong seeds. Despite being accidently given the wrong order, they let me keep the seeds I had been given and shipped the correct order free of charge within a day of my complaint, along with extra seeds as a thank you. Great customer service and unique tomato varieties. I will definitely recommend and use again.

Having purchased seeds from this family company at least 10 times, I am shocked to see the negative reviews. They are always prompt in responding and the seeds have great germination rates. If they miss one packet which has happened twice, I get the pack quickly and with extras free. The prices are great and the seed specials are such an amazing value. Others have stated they got the wrong plants. Last year I had "bush" cucumbers climbing up my tomatoes that I bought a local chain store. Things can be mislabeled or even have natural variation. I always plant extra for poor growth. I will continue to use them as they have a great selection and continue to grow the seeds that no one else carries.

WOW...I am stunned to see negative reports on Tomato Bob's....I have been buying for 7 or 8 years....have had prompt delivery...excellent service & someone has always been available when I called for additional info....
Love the tomato varieties...I would say that 98% of the seeds grow....as do all the other seeds I grow from them...Never had any issues with overcharges or non shipments...They always send me little extra bonus's...

I have had great experiences with Tomato Bob! In fact, I have won ribbons for Habaneros and Piri Piri peppers using his seeds. I'm also very impressed with the addition of noir de crimee tomatoes this year.

Found Tomato Bob on line after doing a Google search for heirloom tomatoes. Ordered 7 varieties of tomatoes in 2012. Enclosed with my order, along with concise directions for starting tomatoes, were free seeds that I shared with others. I had a 95% germination and grow rate. I was not expecting such wonderful results, and ended up with more plants than I had room for, eventually donated the plants to a community garden. Last year I started them in the room where the boiler is located & they did well under grow lights. This year, with a more energy efficient boiler, the room isn't as warm, but they are doing well, about an 80% germination rate.
I will continue to order from Tomato Bob and I recommend his company to friends & family.

While searching for a source for seeds for a school garden project last Fall, I happened upon Tomato Bob. My students and I wrote to him asking if he could send us seeds as part of his "Seeds for Schools" program. A few weeks later a padded envelope stuffed with a wide variety of seeds arrived. He also sent samples and discount coupons to give to parents for their own gardens. I subsequently ordered additional seeds for my home garden. All our orders were filled and arrived without problems, and always with a few extras thrown in, along with a great tomato tip sheet. I've had nothing but great service, and seeds with excellent germination rates. I am already putting my list together for next year. Thanks, Bob!

I ordered seeds Wednesday night. There was an error on the shipping charge. They called me on Friday to say the overcharge was credited to me and I should get my order in two days. I got them the very next day! There were also two samples in my order. I felt I must add to the positive comments. Thanks Tomato Bob!!

My husband, four year old daughter and I placed a $50 order with Tomato Bob last week. We were excited when the order arrived today with all of the correct seeds and the free sampler pack as promised with our order over $25. We have ordered once before from this company and had an equally pleasant experience. Our garden was tremendous and the heirloom tomatoes are still the talk of the neighborhood! We are already looking forward to future orders. Thanks a bunch Tomato Bob. We love the variety of seeds and the ease of ordering. I can't believe they were here in under a week! I would highly recommend this company if you want a good gardening experience to kick off the season!!

I have been ordering from TomatoBob for several years - service has always been quick and I have received bonus seeds for fun additions to my garden. I know there have been some changes ( new name etc.) and wonder if reorganization caused some hiccups in their system last year? Don't give up on them, great tomatoes!

This is my second year ordering from Tomato Bob, now known as Seven Acre Seeds. My seed order arrived quickly and was accurate. Bonus seeds were included. Last year's seeds germinated very well, so I have high hopes for my 2011 order.

I read the reviews after my purchase with Tomato Bob and was not sure if I had ordered from the right company. My experience was great and I could not have been happier. The seeds arrived within 3-4 days after I placed my order which I consider to be very fast. The seeds were labeled and Bob also threw in a freebee pack of seeds as a thankyou for my order. Well thank you Bob. I will be a return customer.

I've ordered from Tomato Bob off and for years and have never experienced a problem. My last order was processed within a couple days and I received it promptly. I've never been unhappy with what I received. I will continue to buy from them as I experiment with which tomato varieties do best in my area of Hawaii.

This is my second year ordering tomato seed from tomatobob. Both orders arrived without delay, and with a free sample packet of seeds. I haven't planted this year's seeds yet, but my 6 packs of 2010 tomato seeds germinated very well and grew into healthy plants with good yields.

I have ordered from Tomato Bob's several times over the past year, and have always been highly satisfied with the experience. The prices are reasonable, the specials are terrific, and the service has been timely and accurate, Tomato Bob has always sent at least one packet of free seed with my order, sometimes more than one. I would not hesitate to order from Tomato Bob's again in the future.

Posted on September 28, 2009, updated April 16, 2010
I have been purchasing seeds from Tomato Bob for a couple of years now. I was a little concerned about placed any new orders after reading the recent posts. But I went ahead and placed an order and was very happy when my order arrived in a timely manner and complete.

Well I read this site after I had submitted and received my first order but after posting my second order with Tomato Bob's.

I can say what I read made me a bit nervous.

Well I must say I've had no problems. The orders have both arrived very fast. The last one had some free samples. And I have already ordered some more.

If there were issues in the past they must have been solved.

I'm really surprised to see so many negatives for this company. I've ordered from them twice and have had great service both times. Germination was good on all of the seeds--even the packs that I bought on sale.

Great product, Great service. I started using Tomato Bob after meeting the man himself. Bob is very knowledgeable about his products and he takes Tomato’s seriously. I planted 10 different varieties last year and will be expanding this year. I placed my order by phone and had a wonderful conversation with the sweet lady that took my order. They always throw in extra fun seeds to plant and the tomatos always produce large yields, which is very important. I’ll spread the good word, and I’ll be back for more..

Received my seeds one week after placing my order. I was a bit concerned because I didn't get an acknowledgment after placing my order, but the order did come quickly, was packed very nicely and Bob was kind enough to include a sample packet of some cherry tomatoes... this worked out perfectly, because I wanted to try some but didn't think about that until after I'd already placed my order. It even included a page of seed starting tips, which I really appreciate since this is my first year growing from seed. My only suggestion would be for the company to add, if possible, some sort of acknowledgment system after an order is placed. I would definitely order from this company again!

My order arrived today. I was a bit concerned when the web site was down yesterday, but no fear, my order got here just fine.

Order mailed on 2 Feb 2010 and received on 9 Feb 2010. This is the fastest return I have ever received. This was the only site where I could purchase the Besser Cherry tomato. Bonus seeds were enclosed with my order. Great service, good selection.

Was very pleased with my order, will admit to going for some of the seeds that were on sale (always looking for a deal). They arrrived nicely packaged and labelled within 5 days and there were even some bonuses included.

I recently came across this site, and while I can't say that I have had a lot of experience with tomatobob.com I was surprised to see the negative feedback.

I placed one order in March for about $26 using paypal, ordering a lot of 1940's price seeds, and received my seeds within a week. The prices were good and they threw in a few sample packets of some Tomato seeds.

Again this was only one order and it may not have been a busy time for them, but I had a good experience with no complaints.

I have ordered from Tomato Bob for a couple of years. I order for our school and my personal garden. They have varieties I cannot find elsewhere. Excellent customer service and a fantastic product. Germanation rates have always been very high on the seeds I buy from them.

I did receive my sends unlike some others on here. I was a skeptic after reading these reviews, but just left things alone to see what transpired. Well, my seeds arrived.

I am giving a neutral because the website says 4-6 days for receipt. And, it took double that to get them. I think their site should say, add an extra week during peak season (and then specify the season).

I do like the availability of the seeds. I am a huge mortgage lifter fan and wanted some seeds for my first garden attempt. These are the tomatoes my grandpa has been growing since he first started farming - and he`ll be 100 this year.

I do plan on seed saving so hoping I don`t have to worry about this next year. To those who talk about germination problems I wonder if its temp control for the seeds. They need to be in a cool dark place (like basement). Once planted not over 75 degrees and not under 60/65 degrees until they are ready to be moved to your garden. Also, soil and fertilizers play a part - doubly so in heirloom varieties. These seeds were bred not for shelf life or durablity but for taste and boy do they deliver!!

I'm not sure where some of the negative comments are coming from. I have been a Tomato Bob customer for years, and have always received Quick Delivery, a High Germination rate, and Just LOVE the FREE bonus seeds! I highly recommend them to anyone. Are the negative feedback people sure they had the correct contact information? I would give them a try again for sure.

I was reading some of the comments on tomatobob.com and I wanted to relay my recent experience. I had ordered several different vegetable seeds as well as tomato seeds. I got them very quickly and am very happy with how many have already come up! This is much better germination than I have ever had. I had a question about some of the vegetable seeds and talked with a very nice girl who had great ideas for my problems. I would recommend them anytime!

I have ordered heirloom seeds from Tomato Bob's for the last 3 years and have had great success. The orders have always been filled in a timely manner and there have always been more then enough seeds. This year I grew 13 varieties and have 48 plants. The tomatoes are all sweet and delicious. I will continue to order from Tomato Bob's.
I did add a few plants from an Italian company and although the fruit looks great the flavor is not there.

Good shipping time and excellent germination rate (over 11/12 seeds germinate), got White Wonder and Great white seeds in first order, and then got some Homestead and Tiny Tim seeds. Both orders came with a free sample (Hank) which I also am growing. The larger plants look great so far, and they're starting to out grow their pots and it's almost time to start hardening them off. I can't wait to have our first white tomatoes, and if I'm pleased with the Tiny Tim dwarfs, I'll be getting more of those to grow indoors year-round. I have a feeling we'll always be filling our window sills with miniature cherry tomato plants...

Thanks for the great heirloom seeds!

Order went smoothly and I received the seeds very quickly. Everything seems to be in order.

Order received timely, more than the 20-25 in every pack, plus a bonus pack of seeds. My first time ordering, but I will order again.

I have ordered from Tomato Bob the past two years and will order again in the future. The seeds are great, almost 100% germination rate and the shipping was extremely fast. Thanks!!!

Close to the end of January I placed my order with Tomato Bob, ordering seeds for a bunch of harder-to-find tomatoes and other veggies. I payed with Paypal. As soon as I'd submitted the order, I saw a variety of sunflower (teddy bear) that I've been looking for for several years. The reason I didn't see it the first time was because the website is designed such that you can ONLY get to the sunflowers through the site map and not through the main menu.

I followed up my order with an e-mail to the company asking if it would be possible to amend my order to include the sunflower seeds before the payment was processed. I received no response though my credit card was billed the next day. I was a little annoyed, but I figured they might get back to me a little later and maybe we'd still be able to sort it out. I heard nothing from them for weeks.

Finally, I decided to contact them. I was looking for a phone number and found that there was no toll free number. So I emailed, instead, despite the fact that I'd received no response the last time. I explained my situation and the fact that I hadn't heard back from them nor had I received seeds even though the money had been charged to my Visa weeks prior.

I heard back fairly quickly from a representative who indicated that she didn't know where my order was. She asked for the date of my order, which I sent. After checking their files, and finding no record of my order, she emailed me back asking for more details, which I sent. I sent her the original email which never got to them and the date of the order. She told me that sometimes orders just get "lost". (Never, EVER what you want to hear when you're communicating with a customer service rep).

Then, she wrote back and told me that she'd found my order. Hooray! She remembered it personally because my wife had phoned and asked for the sunflower seeds to be added. Except that I'm not married and I never had a phone number for the company. I would suspect, too, that my name didn't match the name on that order because that would be a huge coincidence. It would have been an easy enough thing to check and checking BEFORE emailing me would have prevented them from looking silly at having found a false lead. Still nothing.

The poor representative finally admitted defeat and asked me identify all the products I'd ordered and they'd ship it out immediately but there was no way I was going to do all the math it would take to try and recreate an order that I made over a month ago (I can't remember what all I ordered exactly) and with the exchange rate (I'm in Canada), I didn't want to have to try and figure out how much I could get etc.

I have asked for a refund and will update this entry when I receive it.

I felt like the company was disorganized. I don't like to point fingers or make unneccessary complaints, but I think that it's important to let people know about poor experiences along with the good. My biggest concern is with the fact that their system allows PayPal to bill customers BEFORE Tomato Bob receives the order. Also, that they lost an email AND an order both for the same customer indicates a larger problem with their administrative system.

Buyer beware!

I order from this company and received the seeds in a week time and i have a high germination rate from the seeds that i have started, They have a large selection and even threw in a free pack of seeds.

A very positive experience. I ordered 10 packs of tomato seeds and received those plus the advertised "get 3 free with your order of..." They were at my house in 4-5 days. I received a handwritten note of thanks on the order. The seeds all germinated and all but a few survived their first transplant. I will buy from him again.

I ordered from Burpee and this company this year, and both were hits, but, of the two, this is my favorite. They have great prices, give quick, friendly service, and give more than advertised. I especially liked their great selection. I would recommend anyone do business with Bob.

Nice selection of heirloom tomatos, and a decent assortment of hot peppers.

Individual seed packets were dated, and most contained more seeds than advertised. (He even threw in an extra "freebie" packet of seeds)

Speedy shipping, and a high germination rate. I wouldn't hesitate to order from them again.