Comments regarding Almost Eden Plants

Posted on May 19, 2010, updated February 8, 2012
I purchased 4 plants. They were packaged better than any company I have delt with. I received them very quickly.
The plants were rooted and in perfect condition. (The temp. was about 90).
I will check this company first to see if they have the plant(s) I want to purchase.
The communication was very good. I love this company.

Wow, what a delight!. I haven't experienced anything like this in decades! Old-fashioned, friendly, thorough and PERSONALIZED customer service.

Just placed my first order ($130) with this company for spring 2012 plants and bulbs. An hour later I wanted to make a change, so I sent an email to customer service. I received an almost instant response that was polite, helpful and incredibly accommodating. I was provided with the shipping date and this company even offered to monitor my weather situation before shipping my plants. This is an unheard of level of exceptional service. What a rare surprise.

The plants prices are right. And I have no doubt that this company would bend over backwards in the unlikely event that there was a problem with an order. I look forward to placing many future orders with Almost Eden.

Will re-post here after the plants arrive this Spring. Highly recommend this wonderful company at this point.

Two words Simply Awesome !! I love their plant selection , I love their customer service I love their prices . I have so many plants in my garden from them I cant even name them all . My only qualm is you have to order early in the season , if you do not the plant you want may be gone .

My first time ordering from this nursery. I ordered two Pentas plants. This nursery does the most amazing and wonderful packing and packaging of the plants. The plants & soil are so secured in the box to keep them from moving around too much.

The plants arrived perfectly healthy, alive, green and perky. Not a single leaf or stem fell off, the plants were alive and beautiful, even with my area being in high temperatures.
I love this nursery :]

I know its the middle of summer in south louisiana, and i know it isn't the time to plant a tree, but i have been looking for a camphor tree for a while. At first they said they didn't have any until the spring so to check back then which i said ok. about 15 minutes later they called me back and said they found a nice one and the only one they had left, I said send it. I had it by the next day, I will keep it in a pot until time to plant. Very nice people to order from

I ordered four trees from Almost Eden after reading about them on Dave's Garden. I was so glad I had found out about the Watchdog right before I ordered because the company I was initially going to order from received very poor reviews.

John was extremely helpful - giving me planting tips and reducing my shipping charge and shipping three orders together that I had place separately.

My trees arrived in two days, well packaged very well, and look healthy and happy! I'm looking forward to getting them planted.

I look forward to ordering from Almost Eden again - they were a pleasure to work with!

Ordered Zephrine Drouhin Roses; plants as described. Nice packaging. Had to wait a week for shipment due to owner vacation, but that was OK. Asked for a shipment tracking number, but none was provided. Plants were however shipped immediately and quickly after owner's return. Excellent packaging and plant quality. Recommended & will use again.

ALMOST EDEN HAS THE BEST PACKAGING I HAVE EVER SEEN. THERE WAS NOT ONE SPECK OF STRAY DIRT OR BROKEN LEAVES IN THE BOX. OH YAH, THE PLANTS LOOKED GREAT TOO. I ALSO RECIEVED SOME VERY DETAILED CARE INSTRUCTIONS IN E-MAILS , AFTER I HAD ORDERED. I WILL ABSOLUTELY ORDER FROM THEM AGAIN.

I ordered some Osmanthus plants and they were very nice. Nice size, healthy and shipped in the pot which I really liked. I also wanted to order a Jasmine Duke from them and they sent me photos via email of the actual plant. It was large and healthy when I received it.( All of the plants I ordered were in 1 gallon pots.) Packaging was nice, the plants looked like I had gone to a nursery and picked them up. Nice that they ship in pot so roots aren't disturbed and you don't have to pot them up as soon as they arrive.

Shipping is a little slow. Plan to wait about a week to ship plus the time for them to get to you.

Prices are fair, shipping prices fair, healthy plants. I would not hesitate to purchase from them again.

I ordered three white turk's cap plants from Almost Eden. I can't believe how quickly they arrived and how sturdy and healthy-looking they were--as if I had just bought them myself at a nursery. Fantastic packing job that kept the plants moist and protected from jolts and jars. Great communication from the company. Great price for the plants and shipping, too.

Received a very healthy frost free gardenia plant. Shipping took two days from Louisiana to Nevada.

A friend ordered a couple of plumeries for my birthday. The ones he selected were apparently too young, so instead they substituted for different varieties of plumeria (which I actually liked better) at no extra cost. When I received the plumerias I was amazed at how big and healthy they were. They even had buds on it! While I was expecting a leafless stump in some dirt I got big blooming plumies; needless to say I placed another order with them (an epiphyllum, hoyas, and other goodies). Can't wait for them to come in! (also they are quick, ordered on a wednesday and they will ship next Monday).

Ordered a variety of plants. They were delivered quickly and were packed beautifully -- no transportation damage at all. The plants look wonderfully healthy. I'm trying some plants I've never heard of before -- including Musical Notes clerodendrum and White Rose of Montana. Can't wait to see how they look in my garden!

I just received my second order from AlmostEden and am absolutely blown away with their service. My Mexican Turk's Cap arrived so quickly and healthy looking - even a bud on one of them! Almost 2 years ago I ordered a Red Cascade miniature rose from them which also arrived promptly and is now absolutely beautiful and full of blooms.

The care with which they package the plants, speed of delivery and information supplied are what makes this company a Number 1 winner in my book!

Bonnie

I purchased a coral vine and a Mexican flame vine from Almost Eden and couldn't wait to get them. I was thrilled at how beautiful they were upon opening the package! I was a bit worried what they would look like since it is quite hot here in June, but with the well done packaging you would have never known these plants had been in the mail system for several days!! They were green and healthy and good sized plants for the size pots I ordered. Communication was excellent as well.

I will definitely order from them again. I am so happy...especially since I couldn't find these plants anywhere locally!

At first I was a little concerned when I had not received my plant. Little did I know they usually ship a week after the order. Immediately after I purchased my camilla sinensis tea plant I received an email confirmation of my order. A week later I received a very detailed email that my plant had shipped and information pertaining to the shipping and packaging protocol / process that they were to use and why. They also gave some general advice on how to best care for my plant upon it's arrival. It is clear that Almost Eden cares a great deal about the quality and longevity of their plants as well as costumer satisfaction.
The plant arrived here quickly and in pristine condition. It must have taken twenty minutes alone simply to package it. I have never seen such an intricate and well-done packaging job. The attention to details and the needs of the plant was amazing. My tea plant was healthy and whole as if it had never even been shipped a couple hundred miles. Absolutely wonderful quality. I will be ordering from Almost Eden again and strongly recommend it.

As an avid gardener, I have ordered from numerous companies to get what I want. This was my first purchase from Almost Eden, but will definitely NOT be my last. My plants arrived quickly, well packaged and very healthy. John has been amazing in communications back and forth. Shipping was extremely reasonable. What was not to love? I let John know that I was getting Camellia sinensis for my budding, 9 year old son who loves growing all ready – he provided some awesome info back for my son’s benefit. These folks are everything a business should be and folks I intend to continue to do business with from now on!

Posted on May 3, 2010, updated May 23, 2011
Within the past month I ordered from Almost Eden and I was very happy with the plants, and the customer service was EXCELLENT. The plants arrived in good condition and I was pleased with how large the plants were, too, especially for the price. I will definitely purchase from them again.

Good-sized plants, well packaged, and true to type. Will definitely order from them again

I got a beautiful carefree beauty rose plant with a lovely bloom. Very healthy plant. Packed well and shipped so quickly. John was wonderful and called me to make sure I didn't have any problems with completing the order. I will certainly do more business with them with complete confidence.

Plants shipped on date requested and were packaged
well with no damage to any plant. Plants were healthy
and well grown. Very pleasant experience, overall,
and will order from them again.

Absolute excellence in quality of plants, packing, and communication. I had thought the shipping was a bit high until I saw the care taken in packaging these plants to ensure they arrive in wonderful condition. Plants were also larger than expected, healthy and robust. Almost Eden is totally deserving of its high ratings. 5 Stars!

I have placed several orders with Almost Eden within the past month- one order was for 37 plants. Every single time I order I am thrilled when I receive my plants because I know I am getting fantastic, healthy, robust plants that are ready to thrive. Almost Eden packs their plants extremely well and I have never had so much as a broken branch even with fairly fragile plants. I have also spoken with their staff over the phone and everyone is wonderfully friendly, helpful, and happy. All in all I would say that this is one of the best online nurseries in the country.

I ordered 2 Passion Flowers, a Carolina Jasmine, and a Polish Clematis. They arrived in about 10 days and were very healthy and lush. They were in 4" pots and all were 2' to 3' in length and lots of roots. They were packed very very well. The best I have ever seen. No loss of soil, they weren't dried out, no damage to them at all, and no yellow leaves. I was very pleasantly surprised and will definitely order from them again.

Ordered 5 different hibiscus and they all are gorgeous,healthy and large.Great packaging and very timely communication .Do not hesitate to order from them.

I ordered the plants that I wanted and they were shipped on time and quick and they are really pretty! couldn't ask for anything else unless they were 6 foot tall.ha Thanks, John and Bonnie, sure glad I found you'll on here. I really need to tell everybody that these people didn't start this a few months ago, they really know what they are doing and I will be glad to say I am happy to know them and deal with them anytime. Bevthang.

Very professional company. I ordered two different times from Almost Eden and each time they were wonderful. I was always updated about my order via email and also when it would ship. On the second order, one of the plants was not in and I was asked if the rest of our order could be delayed until that one plant came in. I told him no problem, why pay shipping twice. The customer service here is wonderful and I would recommend Almost Eden to all of my friends and family. Actually, I did tell a friend and she ordered that night. Keep up the great work you guys and gals....whatever your doing, your doing it right!!! Other companies need to learn from you!!!!

I received my Yellow Elder today; had received an email right after placing the order giving me an accurate shipping date, another one the day it shipped with information describing the shipping method and care for the plant when received. Plant is in excellent condition, looks like I went to a nursery and picked it up. Difference between my experience with this company and Plumeria Gallery is night and day. An excellent company.

I just received my tangerine crossvine (2 of them). I was very impressed by the plants, packaging and customer service. John called me within minues of placing my order online to clarify my email address. (I had an error in it.) I am very pleased with my purchase.

Posted on May 12, 2010, updated March 19, 2011
This is the second year I have used Almost Eden and my experience has been great. My plants arrived in perfect condition. I received a personal email from them about my order and then a personal response when I asked a question. I couldn't be happier with Almost Eden and will continue to use them.

I'm very pleased with this company. Ordering over the phone was easy and pleasant. I received my brugmansias today as I was told that I would. Very healthy looking plants and extremely well packaged. I'm very pleased and look forward to doing business with you again.

I just placed a small order with Almost Eden and it has been a very positive experience based on the ease of ordering and the excellent E-mail communication. My order is being shipped as a gift to a friend for a milestone birthday. She is an avid gardener and has been wanting this particular plant for awhile. I hope that she will be as happy with the quality of the plant as I am with my ordering experience. Will let you know.

Posted on January 24, 2009, updated March 11, 2011
Ordered walking iris last year from Eden's within a week of buying these iris at at Mercer Botanical Garden's March plant sale. Eden's iris were not as big as Mercer's, but less expensive (even including shipping).
Just looking at all of them in my greenhouse this morning, and Eden's are already as big and full as Mercer's.
All of the plants have produced many "babies", and bloomed beautifully.
I can recommend Almost Eden due to quality plants and great customer service.

First time I have ordered from this company and it was an unbelieveable experience! Had given the wrong e-mail and John called me to verify. Never had that happen! This was the ONLY place I could find what I was looking for and the plant came in absolutely fantastic condition and much bigger than I had anticipated. Will definitly recommend this company to anyone! Includling my local nursery!!!

Plants arrived when promised, in robust condition. Well packed. Great communication. 5 stars

Super people! Sure, the plants are healthy, packed well, and shipped quickly. I think that must be the easy part for a good company (and that really can't be all that easy - just the logistics of it could be overwhelming.) But the outstanding thing about Almost Eden, and the attribute which makes it a great company, is the fast, friendly response to every message and the attention given to each order to keep the customer informed. So much time doing the best right thing and a Top 30 Company as well - that's hard work and commitment! Much thanks to John. I'm a new return customer for sure.

The experience was great all around. I talked to the owner on the phone about adding an extra plant after ordering online. He was very nice and there was no problem with the change. I received confirmation/shipping emails and the plants arrived in two days. It was probably the best wrapping/protection I've ever seen and the plants arrived in great shape. Would definitely order from them again.

They have good communication, packaging, and material. I would definitely order from them again.

Plants were timely shipped. The post office took 8 days to travel a distance normaly covered in 6 hours. The company checked on the shipment multiple times, and followed-up on their arrival. Upon arrival, the plants looked healthy. Two weeks later they still appear in good shape. The packing job was exceptional. Not a drop of dirt was missing from any of the four pots.