Comments regarding Tennessee Wholesale Nursery (also dba D & T Wholesale Nursery; formerly TN Nursery)

After commiserating on a Native Habitat Facebook group with others about our mutual poor experience with TN Wholesale Nursery, I was inspired to share my experience here. I once ordered 100 1 year old bareroot seedlings and what arrived was a quart sized ziplock bag of seeds that had sprouted just days before. I tried to contact them about it and never received a response.

Ordered 10 daylily tubers and received 10 tiny shriveled up old sad barely alive tubers. If any of the tubers do survive it will be years before they are big enough to flower.
I should have realized they were a rip off company since 2 of the photos posted on the daylily page are aztec lilies. What kind of nursery doesn’t even know their own product!
I do not recommend this company and will never do business with them again.

Was sent pathetic dead plants. I did plant them and they never came up. STAY FAR AWAY from this company!

Awful company that is a total rip-off. I’d ordered some plants and received a zip lock bag full of rotted week old seedlings that were mashed together. Company refused to give a refund. Stay away from this dishonest company and their affiliates.

Posted on July 28, 2011, updated July 28, 2011
Posted on July 23, 2011, updated July 28, 2011
Posted on July 12, 2011, updated July 23, 2011
I purchased 400 2-year old boysenberry plants from TN Nursery and have extensive experience with berry plants. However, I received 363 starter blackberry plants approximately 6 months old. 90% arrived dead and all the plants were in a 12" square box with no terasorb to keep the roots moist or any protection whatsoever. The roots were dry as a bone, stems brown and brittle, etc. The plants were not fresh dug. Researching the company indicates it is essentially a multi-tiered Straw-Man corporation shielding each facet of it's operation from the other. My credit card was charged by Tammy and Sons Logging and all calls to them or TN Nursery were never returned. It took months before I was able to get my money returned via a chargeback. I had recommended a friend purchase 400 boysenberry plants at the same time and he received 400 2-year old blackberries. These were packaged with terasorb and shipped properly, however they were the wrong plants and all the roots and lower stems were infested with crown borers and nematodes. He called the same day and Tammy told him to throw away the blackberries and expect a replacement order. I advised him to return the plants anyway and assisted him in having Fedex pick them up for return within the 24 hour TN Nursery deadline. The replacement order arrived and they were also blackberries, but these were 1-year plants also infested with crown borers. The tags had been marked as boysenberries, but are easily distinguished from any blackberry. Considering all 3 orders were wrong, I choose to assume based on the facts at hand that TN Nursery thought that most or almost all buyers wouldn't know the difference. TN Nursery claims to be State inspected and I'm certain they are, but they no doubt have contracts with many growers and clearly not all of them are being inspected. The experiences we've had with this company are horrible to say the least. TN continually hides behind the fact that the majority of their mail order customers are out of State and unable to sue their company. Moreover, once a problem occurs they allege that they only sell to wholesale State registered nurseries, and that a customer has no warranty of merchantibility whatsover, even if the company sends the wrong plants. Every customer who does business with this company essentially becomes a victim the moment they give their credit card info, and are at their sole mercy of TN Nursery, IF, they in their discretion want to make the order right. What is more surprising though is that TN Nursery specifically says on their website that anyone placing a minimum $150.00 order is welcome purchase at their wholesale prices, but apparently it is up to the consumer to read the fine print wherin the 24-hour guarantee will not apply to them. TN Nursery and it's other DBA's have been investigated countless times and the sheer volume of complaints with the Better Business Bureau are shocking. TN has become quite adept at skillfully wording and changing their web pages to avoid being shut down, and they will bully a customer to death every chance they get. My own credit card company had a very difficult time with them and I was on the phone many times and had to send several legnthy letters of appeal. Recently I've been getting emails from TN Nursery offering to pay me $5.00 to leave false positive feedback on various gardening websites, in addition to offers of free advertising on their site if I will leave positive comments as directed. I am stunned to say the least. In tracking TN Nursery over the last 1 1/2 years I have seen quite a few of these false positives from other customers and have even seen quite a few posted on this forum as well. Many positive comments are actually posted by TN Nursery staff who register an email address and user ID with Dave's Garden Forum, posing as customers, just to post enough positives to try and offset the negatives! Although this forum seems to catch most of the false positives and convert them to neutrals, I would like to meet just one customer who was really happy with their purchase. I honestly don't know anyone. Rather than badger and intimidate customers, and deny chargebacks for constantly wrong orders and dead plants and trees, it would seem to be easier to fix the problem. Why can't TN Nursery supervise their own growing fields and the others they contract with; so that their customers get the right plants in good health the first time? It is illogical to think they would prefer to argue and risk alienating so many customers, that eventually the Tennessee State Attorney General's Office closes them. Off course, even then they can transfer the assets under a new corporate name and family relatives and be back in business in about 1 week.

Posted on July 26, 2011, updated October 18, 2011
Posted on July 24, 2011, updated July 26, 2011
Posted on July 23, 2011, updated July 24, 2011
Posted on June 5, 2011, updated July 23, 2011
In early May of 2011 I ordered 300 Bare Root Ferns from TN Nursery. The roots arrived in about a week or less. I planted them promptly, within 36 hours of arrival, watering as necessary. The roots seemed rather skimpy and dry to me upon arrival but I've never worked with bare root plants before so I relied upon TN Nursery's expertise in these matters based upon information gleaned from their website. When the vast majority of the roots failed to sprout within a reasonable amount of time I contacted Tammy Sons, president of Tennessee Wholesale Nursery who advised me by e-mail to give them another week, which I did. Of 300 roots only about 10% survived. This is nearly a 90% failure rate. I contacted Tammy at TN Nursery and explained the situation. She informed me she would make an exception to their 24 hour return policy and that I could get replacement roots if I dug up the nearly 270 dead bare roots and returned them to Tn Nursery. We're talking about dead roots, approximately 3-5" long and maybe 1/8" inch diameter, buried in dirt and covered in mulch spread over half an acre. There is no way I could find and dig up these dead roots. I was repeatedly told by Tammy and Dennis by e-mail that the only way they would replace the dead roots was if I returned the dead roots which was just not feasible. At this point, in frustration I informed Tammy I would keep the dead roots, they could keep my money, over $200.00, and not to bother with replacing the dead roots. I also
informed them I would make it my mission to get the word out to potential customers, growers, and nursery/garden center owners throughout the U.S. about my experience with Tennessee Wholesale Nursery. I have begun my mission here. What I got in response to my e-mail was a threatening e-mail from Tammy that I would be hearing from their attorneys for Slandering them and their company. I do not put up with bullying and intimidation from anyone. My national e-mail campaign begins soon. Unfortunately, I failed to research this company before doing business with them. If I had I wouldn't be writing this message. YOU SHOULD RESEARCH CAREFULLY BEFORE DOING BUSINESS WITH TENNESSEE WHOLESALE NURSERY.

Everything this company sent me was useless. They arrived half dead and in grocery bags. I lost $185.00 with these people and they DO NOT, no matter what they say, have any return policy. For that matter, there is no customer service. You can call and call, no one will answer. I truly feel as though I was scammed. I usually use my American Express card to do business on the Internet because they will simply refuse to pay a company like this. Go figure, this business does not take American Express. Just stay away from this outfit unless you enjoy being screwed out of your hard earned money. I certainly learned an expensive lesson about buying plants online. Next time, I will see them with my own eyes first.
Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.

"On Jul 22, 2011 7:43 PM, TN Nursery responded with:

These alligations are not true.This customer knows the ropes of chargebacks.I went online to see why he said " I usually use my American Express card to do business on the Internet because they will simply refuse to pay a company like this" and surprisingly I found out people wanting a product and their money returned on a card 90% of the time statistics say uses American Express.I didnt even know this.The real reason we dont take Amex is because their rate is almost 4% and Visa and Mastercard is under 1%.This customer had 24 hours after receival to send the plants back for a full refund.He didn't."

I ordered 12 shrubs on line from this " Tennessee Nursery" in February....After talking to a salesspokeswoman in Bristol Tennessee, that I was told is the main location, she suggested that since I lived in Tennessee also I could drive over and pick them up at their nursery in Altamont, Tennessee or use their trucker ( realitive)to ship them to me....I scheduled to pick up the shrubs myself between 8 am to noon on Thursday....After traveling all day Wednesday, a 6 hour drive, and spending the night in Monteagle, Tennessee, I and my wife drove the 15 miles to Altamont, Tennessee where I was instructed to pick up the shrubs... There is no sign of Tennessee nurseries ANYWHERE on the highway I was directed to, No one would ansswer the telephone numbers I had either...ONLY A RECORDING.....After going to the courthouse and the post office, where nobody Had ever Heard of a Tennessee Nursery ( a town of 1500 in case you didn't know) a State Trooper directed us to a place he thought might be a nursery. While he waited, I walked around the 2 barns that were there, and knocked on the door of the home and rang the doorbell but no one answered....We sat in our truck with the trailer I had rented until 12:30pm when the rain started I called one more time and left word on the answering machine that I was canceling my order on my credit card and heading back home...When I arrived home that night, Tammy called @10:pm and said they couldn't refund me my money because they had dug up the shrubs....I also contacted Bank of America which they in turn did not honor the charge due to the fact that they couldn't get anyone to answer the telephone either. Another issue Bof A had was the charge was from a logging company that didin't reflect nurseries.....I have now been contacted 3months later by a collection agency for the money.....
Due to this fact and others that have blogged complaints about I have since contacted the State attorney Generals office here in Tennessee in regards to this matter...........
Notice their web site has NO PHYSICAL ADDRESS???
You may contact the attorney generals office here in Tennessee, and I assure you, you'll be satified........

I had the exact same experience as the last customer who posted. Dead plants followed by a hostile phone conversation and threatening emails. They are very experienced with debt collection from customers they cheat because there are so many. Do not give in. They are bullies.

Do not deal with this company, I spend $200 on a hard to find ascelpias they advertise and found out upon receiving it that it was common dogbane. Never could get anyone to answer the phone or my e-mails. The BBB endorements they use on thier site is bogus. I called the BBB and they said they have many complaints about this company. STAY AWAY

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.

"On Jul 22, 2011 7:48 PM, TN Nursery responded with:

When a customer receives an incorrrect plant-its plainly written on our policy to send the plants back within 24 hours for a full refund or replacement plants.

We have 5 phone lines and only work 3 days a week in the summer months because its not our busy season.However we have a keysystem that a customer is able to send us emails and i respond myself on the days we are closed or if they leave a message I try my best to call them back that same day or the next.

The comment regarding her calling the BBB are false statements: anyone can go to the local BBB and get a company profile online and see all our complaints and also see A rating.So this is not true,its online for all to see."

I spent $1500. dollars with this company. Just about everything we ordered was useless. It was either misidentified, half dead with no roots or dead. It seems rather than digging they rip plants out of the ground. They sent mint identified as bleeding heart. I ordered 3 varieties of azaleas, they're all the same. The supposed blueberries I still have not identified. Multoflora rose was included with what was called mountain laurel. It was rediculous. They were nasty to deal with from start to finish. Do not order from this company.

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.

"On Jul 22, 2011 7:50 PM, TN Nursery responded with:

If the plants were useless why did you not you not give us a call,an email or simply follow our policy as you agreed to when you placed your order.Our policy states that if a product is not satisfactory,send it back within 24 hours for a replacement or refund.You can't get much fairer than this.Instead of going online,put your efforts in calling me.I will do everything I can to keep a customer.Our feedback out of 4100 customers,there 24 we couldnt deal with,no matter what we did.That's less than 1%.
Tammy"

Wish that I had researched this company before purchasing from them. Sent wrong bare root plant. After sending multiple pictures of what was wrong we gave up. Fortunately I have learned to spread out my orders over several growers on larger projects to avoid this very problem. There is no customers service to tn nursery, they just do not respond.

They shipped the wrong plants requested not even the right genus. It is sad that we allow people in our industry to prey on others and with mail order you have little recourse. The claims process is not worth the hassle and they know it. When you call them you get sent to a message machine. Repeated emails go unanswered. The credit card charge was paid to Son's Logging and Nursery, Altamont Tn. There is another TN nursery that is legitimate. This experience was a scam from the start. Anyone that does not know the difference of pachysandra and hedera( Ivy) is very sad indeed in a horticultural business. Stay away from these people. If everyone knows they will eventually go out of business. I am commercial so I can expect a certain amount of this. What really bothers me is the little old lady that buys plants and is taken advantage of.

They will not make any effort to rectify their mistake. Stay away, stay away.

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.

"On Jul 22, 2011 7:55 PM, TN Nursery responded with:

Both Tn Nurseries are the same company and owner.Ourlegal name is Tennessee Wholesale.Our website is Tnnursery.net and people call us Tn Nursery.So somewhere between a dis-satisfied transaction from us and a bad one,we lost good communication.If the plants were the wrong ones,you agreed to our policy before our system will allow yo to order.Why didnt you send them back? You had 24 hours to send them back for a replacements or a refund.I dont know what your talking about a little old lady.The order ws placed in a gentleman's name and I contacted the Local USDA and the owner was 54 years old,in our age group.We dont feed off slander or hurting people.We definitely know the diffrenc in pachysandra and Helix Hedra.We have 3 greenhoues for of pachysandra and 1/2 acre of english ivy.We wouldnt have benefited either way sending the wrong plants.Why did you agree to our policy that stated to simply send them plants back wihtin 24 hours?"

My advice is to stay away from this company!!! My wife and I bought 100 bare root Pine trees from this company, and every one of them died after planting, despite our best efforts. The trees were in poor condition upon arrival, with badly developed root systems. In addition, many of roots were "cut" from poor harvesting/digging up. The trees were stressed, dry, and about half of them had broken limbs.
Despite these issues, we planted them according to the instructions that Tammy had given to me over the phone. She said that survival rate for bare root trees was about 85% - but EVERY TREE DIED AFTER 3 WEEKS! We did an excellent job with planting, watering, fertilizing, etc. but all to no avail.
After seeing the result, I contacted TN Nursery, and spoke with Tammy. She said that they had an "insurance policy that takes care of situations like this", and that I should fax in a letter stating the problem, etc. I did so two days later, and asked for either a refund - or new trees.
and waited.
and waited.
Finally, 2 weeks later, I left a message, asking for a return call to discuss the problem.
and waited.
and waited.
NO RESPONSE!
I would encourage everyone that reads this to boycott TN Nursery - even a courtesy call or some kind of response would have been, at the least, good business practice.
These people seem to make a habit of ripping people off, and then shrugging their shoulders, as if to say, "buyer beware!"
Do NOT buy from this company, no matter how attractive their web presentation may appear.

What a dreadful experience. Ordered trees and called for the shipping cost they never even returned my calls, but charged my card and shipped then anyway. Package was delivered over the weekend with NO NOTICE! They have a 24 hour return policy so that clearly could not happen. I emailed, called and faxed them only to reive the most convoluted response via email. DO NOT PLACE AN ORDER WITH THESE PEOPLE! They would not take back the pathetic excuse for trees that they sent me. There is a reason for all the negative feedback. They just don't care!

What a disaster of a company. The owner of this company seems to have very limited knowledge of anything related to plants. She posts SPAM messages on other gardening sites and uses many names (like TyTy does) to keep her bad reputation from spreading. Some of the names they go by include D & T Wholesale Nursery, Fast Growing Trees, Quick Growing Trees, Tennessee Wholesale Nursery, TN Nursery, and Wetland Supplies. To top all this off, she tried to post a bunch of fake positive reviews for her own company (see Tennessee Wholesale Nursery reviews) but got caught!

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.

"On Jul 22, 2011 8:00 PM, TN Nursery responded with:

The co owner of this company has 45 years of knowledge about plants and she serves the Washington Monument,Kluge Estate,US Capitol,The Battery Conservancy and Discovery Channel so there's no hype when it comes to knowing this industry like she does.We never post obsenities on our site like some competition you've mentioned in your defammatory statement nor do we have a need for futher knowledge on plants because we've did this probably longer than you've been alive.And we've never posted anything fake nor "Got Caught" doing anything unlawful.We would like to meet with you personally and talk about this problem that make's you say things unjust.We do have your address from your order and we've sent you emails but you refuse to answer them.When there's false alligations like these,we have great concerns.
Dennis Sons

Posted on November 18, 2009, updated November 18, 2009
We ordered two species from TN nursery and only recieved one of those. The blueberries we recieved were shipped poorly and in poor condition. Too poor to be used in our installation so we promptly returned the plant material as per TN's posted return policy. I emailed the company, after them not answering the phone, and they emailed back that they would not refund our money because we didnt follow the return policy. (which we did completely) They had no response on our inquiry about the missing half of the order. We tried several times by phone and email to contact them further and never recieved a response. We are disputing the charge with our credit card company now. Also the charge showed up as Sons Logging and Nursery which is not one of their names i have seen before. Will not purchase from them again. Be warned! In my opinion they are a scam.

Our company has been in the native plant prodcution industry for 20+ years. We are experts in native plant production. We orderd Willow Live Stakes once from TN Nursery which we recieved, they were not high quality however acceptable. At that time we required a reciept from TN for financial purposes, it took weeks of calling and to finally get a reciept from them.

We made the mistake of going to them to order some bare root native plants for a shortage on a project. This time however they shipped us the wrong species, horribly packaged. We left several messages with whomever answered the phone and never was responded to, finally Lisa replied to an email inquiry, informing us they shipped us someone elses plants and they would immidiately send us replacements. To help them I emailed the photos of the correct species we had on hand.

This was fine, these things happen. However the replacements were shipped over a hot August weekend and the plants arrived again poorly packaged, and starting to rot. Again they were the incorrect species. We called and spoke with someone and also left a message stating that we need to return the matierials (per the instructions on the website). We also emailed them twice..no response. We kept calling and strangely our calls at that point kept getting disconnected before the answering machine would pick up. We eventually filed a credit card dispute, when that hit their bank account they fially called us. They rebuted our disputed claim with FORGED DOCUMENTS, they copied a signature off of our purchase order and pasted it to one of their documents. Unfortunately we had to use a lawyer to get our money returned. This company is very shady, do not be decieved by their huge selection on their website. They dont even know how to identify what they are selling. We are a very reputable business and make mistakes but buying from TN NURSERY, TENNESEE NURSERY or WHOLESALE NATIVE PLANTS is a mistake we will never make again!

Paid for large volume of bare root native shrubs. Company sent half of the order. They arrived as unrooted cuttings. 90 % of them were dead on arrival. I ordered bare root plants. The other half, according to TN Nurseries were quaranteened due to disease. I paid for my whole order in full as required by them. They still owe me the refund for the plants I paid for that they claim were diseased. It has been a year now and no refund. They will not return my calls. We have been seriously ripped off by this company and we are pursuing legal action against them. I would warn anyone from purchasing any amount of material from this company.

We are a nursery in Oregon, with 20 years of plant experience; we are a qualified customer, based on D&T requirements.

We made a mail order/FAX purchase from Tenn Wholesale Nursery, or whatever they call themselves, with expedited shipping. D&T executed bait and switch, as well as failure to ship. They offered bare root plants on their website, but when they FAX'ed the confirmation, they had changed ALL plants to a larger, more expensive size. They turned a $400 order into a $2000 order, with the stoke of a pen. We immediately reduced the size of the order considerably, because the larger plants were represented to dividable. The order was made based on their representation that they would ship the material in time to meet our customer need. The material was not shipped, and repeated phone calls were neither answered, nor were messages returned. Eventually, after Christmas, we made contact, asking for the shipping tracking number, and agreeing to pay for over night shipping. One of the plant types arrived, but the size was not as represented. They refused to accept any more calls, and told me not to call again (to the 800 toll free number). Reading the fine print, a customer is permitted to return material within ONE DAY of receipt. We packed the material into the original box, and returned it via priority mail. It was eventually refused by D&T, and returned to us today, after about 3 weeks.

We began a credit card dispute, certifying the facts to credit card issuer. A credit for the entire purchase has been received from the charge card company. There has been no communication from D&T, or its aliases.

D&T said they were closed for a week, because of a flood due to heavy rain. We checked the weather for the subject week, and found that less than one inch of rain fell in that location during the entire week.

We will never place another order with Tennessee Wholesale Nursery, D&T, or other names used by this organization. Google the owners for other interesting information. I urge others to carefully review the business practices of these people before considering purchases.

i'm not sure what relationship "daves garden" has to tn. wholesale nursery....but...i'm an hosest business man for 30 years and have never been so violated (robbed and lied too) as i was when doing business with tn. wholesale nursery. from the beginning, i realized that they rarely answer the phones, lie about everything, and they never return calls. on 6/22/06 i paid for my order, in full. i was told to make the check payable to "tn nursery company". i sent almost $8000 for an order i never received. tammy sons lied about the delivery date, lied about loosing my order, lied about doing business with princeton nurseries in new jersey, and lied when she says that i requested my order to be "root dug" in a drought. the truth is that when they failed to deliver my order (three times) i asked for my money back. the next day i received a fax telling me that they had "root dug" a portion of my plants and therefore refuse to refund any of my money. if they did in fact root prune anything, which i doubt, they did it unilaterally and only AFTER I ASKED FOR MY MONEY BACK. further, if you check the weather conditions for the the month of july '06 you will see that there was a terrible drought....no one in their right mind would root prune or dig trees in a terrible drought and then ship from tennessee to new jersey. bottom line is that this company will take your money and not deliver the goods....they will lie to your face and do everything except what they promise. do youselves a favor and stay away from this company.

I own an all native plant nursery and have received several orders from D & T since 2004. In spring 2007 we decided that we could no longer 'afford' to do business with them. We have never received all of our order and most were marked incorrectly (all with common names and still wrong). In the past, we decided that the plants received (although not what we ordered) were still sellable and the plants we never got we wrote off as what we did get was so cheap it was justified. In 2007 we placed a substantial order, pre-paid and still to this date have not received all the items ordered. Our 1'-2' Redbuds were 6"-8" and we never received several hundred perennials that were paid for. That was more than I could 'justify'. Phone calls and faxes are not returned or replied to. I guess you get what you pay for!

We the Genesee Co. SWCD are relatively new customers of TN Nursery and there are few businesses in this day and age that run smoothly all the time! With all the new technology that we depend on today, to do much more than we could possibly do on our own, in the same amount of time, the technology fails us, just as people are not perfect. It is my responsibility to follow up with any important matters and I still need to physically speak to the people I do business with. Doing business with TN isn’t any different. Issues I’ve had with TN have been made right with no cost or loss to us. They have been very willing to correct any problems. People must remember that the customers are part of a businesses success and you must be willing to work with them. Unfortunately for any business, operation or agency they are only as good as the weakest member. I’ve seen many times when an employee can harm a name. TN has been willing to work with me and the quality of stock has been just fine! It takes effort on both sides. Too many times today with all the great communication devices we have available, people communicate less and expect more! My motto is, never assume all is alright! I believe TN Nursery is a very good quality business. Just do your part as the customer!

they used what I call bait and switch. They had 2" caliper flowering dogwoods on sale for 45.00. I ordered some trees and when I got the invoice, they said they were out of the sale trees and substituted the higher price trees. I happened to be talking to them at the same time. I will not be doing business with them at all.

Never buy anything from this company. I ordered 60 prairiefire crabapple trees that were supposed to be 6 to 8 feet tall with 1-inch diameter or greater trunks. What I got were trees less than half that size, of the wrong species, that were all dead. When I tried to complain the lady who answered the phone told me I was "a pain" and hung up on me. They refused to refund my money and won't even answer my phone calls or e-mails. I can't believe a company this bad can stay in business.

ATTENTION::: EVERYONE PLEASE READ: Buy from someone that receives a positive rating. This Company delays shipping. Have zero customer service. Will not allow returns no matter what (even tho problem was their fault). Charge your Credit Card immediately. Ship on their schedule even if it is 85 where you are. Zero packing in reused boxes which UPS crunch.
Take advice from a very experienced gardener buy from someone else.

I bought 900 blueberry plants from Tennessee Wholesale Nursery.
1. Most of them were dead(3 months were taken for delivery. The roots were already rotten when they arrived)
2. All varieties were mixed(No names on each box)
3. No Phytosanitary Certificate was found
(I myself contacted APHIS to ask for reissuance of the PC)
4. They were running 3 different websites where the prices were all different but Why...???
//www.tnnursery.net
//www.tennesseewholesalenursery.com
//www.dntnursery.com

Never buy any plants from them.
I would have never bought anything from this nursery if I have found this website before I bought.
Their service is zero.

I do not like to report negative experiences, but if this has happened to others, maybe it is best to get the word out. We were a first time customer. Before placing the orders, I was assured that they were a good company. And any complaints would be taken care of. They have a very nice website that states their concern for their products and customer satisfaction. So several orders were placed. The orders were either shorted or poor quality. Contacted the nursery mainly by E-mail, as calls were not returned. Received only periodic e-mail replies. I stopped trying to contact them. Don't know if it was ever resolved. It wouln't matter now, as an element of "trust" has been broken.

We bought some plants from Tennessee Wholesale Nursery on ebay (ebay user id: tennesseewholesale_692). This nursery sent me some 12" sticks when I ordered "5-6 foot trees". I was sent a rude email when I contacted them to resolve the problem. I will not do business with them ever again!

My first order from M&T arrived seriously shorted. They did send me a replacement order, it it arrived during the hottest days of last June, poorly packaged, and all DOA. They refused to make my order whole. I have been told that this year, in order to save expenses, they let go their local help and hired less expensives latino workers. That's worse than exporting jobs overseas.