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Comments regarding Tennessee Wholesale Nursery (also dba D & T Wholesale Nursery; formerly TN Nursery)

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11 positives
68 neutrals
30 negatives

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RatingAuthorContent
Neutral laurie_montez
(1 review)
On Jul 25, 2011, laurie_montez san diego,
United States wrote:

I recently ordered a lot of Sedge plants, and it was a big order. I was super pleased with the plants! TNnursery are the tops! I highly recommend them. I was treated very nicely the entire time, the plants arrived on time, and they were great. I was happy with the entire process.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral jorge_sanchez
(1 review)
On Jul 25, 2011, jorge_sanchez Fullerton, CA wrote:

Like so many of the other posters on here, I am a true, solid fan of TNnursery!


I ordered several hundred Forsythia, Mountain Laurel and Burning Bush plants, and I have been nothing but pleased!


The ordering process was simple, the cost was great, and the plants arrived quickly, and in great health.


I could not be more happy with TNnursery. I think they are the absolutely best online plant wholesaler out there.


I will continue to be a big customer of theirs, and I highly recommend them to everyone, everywhere.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral klausdanson
(1 review)
On Jul 25, 2011, klausdanson Fullerton, CA wrote:

Awesome company! Tennessee Wholesale Nursery is my favorite wholesale plant retailer out there!


I first ordered from them many years ago, I think it was something like 200 blackberry plants, and we were not familiar with them at the time. But, the order went smoothly and the customer service was very good, and I was very pleased with the plants.


So the over the course of the following years, I ordered many plants from them. I have consistently received great prices on great plants.


Only once was there a small mistake on one of my orders, but they remedied the error very promptly. But for all the orders and all the plants I have ordered from them, I have been overly happy and pleased with all my plants and Tennessee Wholesale Nursery.

Tennessee Wholesale Nursery is a company that you can trust, and depend on for consistent quality. There are too many companies out there that just do not care about their customers, and that is unfortunate. I really appreciate that Tennessee Wholesale Nursery makes me feel appreciated and wanted, and that they truly care about plants.

I can tell when a company really cares about their plants, and TN Wholesale Nursery truly cares about their plants.


These guys have been around for many years, and I am glad that I am able to order my plants from such a special company.


I will continue to order my plants from what I consider to be the #1 plant wholesaler out there, Tennessee Wholesale Nursery. They are a company you can trust.


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral phillip_jones
(1 review)
On Jul 25, 2011, phillip_jones Fullerton, CA wrote:

My husband and I are super-pleased with everything about TNnursery! We trust them completely. We have been customers of theirs for years, and will keep on being customers of theirs forever. They definitely have the best selection of plants, and the best prices of any plant wholesaler, anywhere. Plants are always great, and always arrive on time.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral danny_caplants
(1 review)
On Jul 25, 2011, danny_caplants Los Angeles, CA wrote:

I rate TNnursery as 'AAA', triple-A! I have consistently been pleased with all of my orders from TNnursery. Even with large order, I mean hundreds and hundreds of a variety of plants, the orders are always consistently great. I will always be shopping for my plants from TNnursery.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral janey_bleuhauf
(1 review)
On Jul 25, 2011, janey_bleuhauf Los Angeles, CA wrote:

We are ecstatic about our order of 200 apricot trees! Thank you TNnursery! You are the BEST of the BEST!! We are about to order a lot of hydrangaes, we completely trust TNnursery for all of our plants and trees! I am so glad that a wonderful company like this is around to help customers find great plants at great prices.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral jamie_anderson6
(1 review)
On Jul 25, 2011, jamie_anderson6 Los Angeles, CA wrote:

Over the years we have tried various online wholesale nurseries, then we found Tennessee Wholesale Nursery! We couldn't be happier now that we have found them. Excellent customer service, excellent plants, and of course great prices. We just can't imagine shopping anywhere else. With Tn Wholesale Nursery, we get what we want, when we want it, and at the price we want, can't ask for anything more. Great company.


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral b_kristoff
(1 review)
On Jul 25, 2011, b_kristoff Los Angeles, CA wrote:

My wife and I are very pleased with our order of the crab apple trees and the cherry trees that we ordered from Tn Wholesale Nursery. When we ordered them the wonderful people at TN Wholesale Nursery were very helpful. We plan on ordering some peach and some apple trees next. Our experience with TN Wholesale Nursery was exemplary!


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Positive jfh8635
(1 review)
On Jul 24, 2011, jfh8635 Redding, CA wrote:

I must say that I was taken aback reading some of the 'negative comments' regarding TN Nursery, et al. As Confucius might say, 'sometime in your life, you will have a bad hair day. Make sure it is your day and not pass it on to others'.

I feel justified in stating that I have had and, still do, a professional relationship with TN Nursery and, in particular, with Tammy for several years. My experience has always be very good and their professionalism makes it a pleasure to have dealings with them.

It is my considered opinion that one cannot find a better online nursery for quality service and products than TNNursery.net.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.
Neutral bobby_michaels
(1 review)
On Jul 24, 2011, bobby_michaels Los Angeles, CA wrote:

I want to share my positive experiences with Tnnursery. I hope they read these comments, as I am VERY Happy with TNnursery. My orders consistently come through on time, and I am always pleased with my plants. I even ordered some trees recently and could not be more pleased with them. I highly recommend TNNursery for both plants and trees!


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral lisabenton
(1 review)
On Jul 24, 2011, lisabenton Los Angeles, CA wrote:

We could not be happier with our order of the Autumn Olive plants. when I placed the order they were very courteous, and the plants arrived promptly, and were nice specimens. I give TNnursery TWO THUMBS UP! I will be ordering much more from them for years to come.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral jana_l52
(1 review)
On Jul 24, 2011, jana_l52 Tempe, AZ wrote:

I started ordering my wholesale plants from Tennessee Wholesale Nursery about 6 years ago. The reason I keep coming back to them is simple, they are the best! Best stock, best customer service, best plants, they are the best. You have nothing to worry about when shopping from them. I certainly would not be coming back to Tennessee Wholesale Nursery if they were just not the best around!


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral dill_janson
(1 review)
On Jul 24, 2011, dill_janson Kansas City, KS wrote:

TN Nursery is by far the best online plant wholesaler that I have ever had the pleasure of doing business with. Our last order of 250 burning bush plants was perfect. The team over at TN Nursery was very professional and helpful, I think they are the best. I will continue to shop with TN Nursery for all my plant needs.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral creed1984
(1 review)
On Jul 24, 2011, creed1984 ALLEGHANY, CA wrote:

I ordered 400 Forsythia Intermedia and I could not be happier. When they bloomed the colors where phenomenal! Gorgeous. I love my plants, and I love Tennessee Wholesale Nursery. I am a proud, happy customer of theirs!


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral jimevans
(1 review)
On Jul 24, 2011, jimevans Agoura Hills, CA wrote:

Incredible plants!!! I am an old customer of Tennessee Wholesale Nursery, and have always loved their plants! I have ordered many plants and trees over the years- redbuds, button bushes, azaleas, and so many others. I have not had a problem with Tn Nursery- I am a loyal customer, and you can feel comfortable being one too. They will take good care of you.


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral frankmilan
(1 review)
On Jul 24, 2011, frankmilan ADIN, CA wrote:

I ordered a hundred Chionanthus Virginicus - Fringe Trees and not a problem with the lot. Tennessee Wholesale Nursery is the best of the best. I tell all my friends and colleagues to shop only from Tennessee Wholesale Nursery- there is no reason to shop anywhere else!


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral edward57grow
(1 review)
On Jul 24, 2011, edward57grow Acton, CA wrote:

Last year I purchased many hydrangaes from TN Wholesale Nursery, and wow, I was, and still am, extremely impressed with the plants! I highly recommend them for quality plants at a great price.


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral chr69plantz
(1 review)
On Jul 24, 2011, chr69plantz Desert Shores, CA wrote:

Tennessee Wholesale Nursery is the best! I recently bought a couple of hundred blackberry plants, and they arrived absolutely just as they should. I have worked with those very friendly folks over at TN Nursery for quite some time now, and I would never consider going anywhere else, or dealing with anyone else. They truly are respectable and trustworthy.


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Positive erik97
(1 review)
On Jul 23, 2011, erik97 Round Rock, TX wrote:

For the past 6 years I have been ordering all my plants and shrubs from Tennessee Wholesale Nursery. I would not even think of ordering from anybody else by TN Wholesale Nursery. My plants always arrive quickly, and they are always what I ordered. Plus, their pricing really is great. They have been in business for years, and you can tell it. They have the best crew, and the best plants, of any wholesale nursery. I highly recommend Tennessee Wholesale Nursery for all of your online wholesale plant ordering! You can’t go wrong.

Neutral marilyn16
(1 review)
On Jul 23, 2011, marilyn16 Austin, TX wrote:

I have been ordering from TN Wholesale Nursery for years now. Personally I have never had a single problem with any of their stock. The plants and trees I have bought over the years were just as described, and arrived in perfect condition. I am a very pleased customer, and will continue to be for many years! I highly recommend them to you.


Note from the Garden Watchdog editors...


It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral Hammerhand
(1 review)
On Jul 22, 2011, Hammerhand Lafayette, LA wrote:

Even though I placed a rather large order of perennials, shrubbery, and waterside plants the team at TNNursery delivered high quality goods in quite a short time. The plants are in place now and thriving thanks to the great service and product.


Note from the Garden Watchdog editors...


This review was originally posted to TN Nursery and moved at the request of the owner.

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. It has been determined that this review originated from the same source as multiple other reviews here. Therefore all these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral jackiesons
(2 reviews)
On Jul 21, 2011, jackiesons Altamont, TN wrote:

I have to rate my experience with this company as more than just positive. A++++. I have dealt with numerous nursery dealers in the past 2 1/2 years and TN Nursery has been one of the most benificial to our family. Tn nursery customer service is very helpful to me. Anytime that I call if my call is missed it is always returned the same day. I also plan to order some different trees such as Crepe Myrtle and another type of tree from this nursery this Fall. I am going to do some major landscaping (Lord willing) to my new home and I will need a trustable place to get my trees and maybe even a few perennials. I can say that in confidence because I have known this nursery business for over 2 years now. I have been more than satisfied with TNNursery as being a great asset to my home and business as well.



Note from the Garden Watchdog editors:

This review was originally posted to TN Nursery and moved at the request of the owner.

It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Neutral EthanWood11
(1 review)
On Jul 21, 2011, EthanWood11 Saratoga, NC wrote:

First of all, I would like to thank Tammy and her team for great customer service and also for my great plants. All of my plants came packaged well and looked freshly dug. I can't speak highly enough about Tennessee Wholesale... I will be doing business with them for many years to come!


Note from the Garden Watchdog editors...

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "KrauseCayla." Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral sally7812
(1 review)
On Jul 21, 2011, sally7812 Charleston, WV wrote:

I just want to say that I love doing business with this online nursery. I have ordered lots of trees and plants. I always received them on time and in great shape. Tammy was always right on the spot. If I needed to know where my order was, when it was being shipped, why there might be a delay, or any other questions I may have had, she always had the answer. If she was away from the office at the time I called, she would either call me when she got back or have another member of customer service to return my call. I will always do my nursery business with TN Nursery and would recommend them to everybody that I know.


Note from the Garden Watchdog editors...

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "deb123456." Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral KrauseCayla
(1 review)
On Jul 21, 2011, KrauseCayla Winston-Salem, NC wrote:

Me and my business has been using Tennessee Wholesale for many years, actually for as long as they have been in business, I have always had a very good experience with their whole business experience.
From the time that I have logged on to placing my order to the time I received my plants, has always been an enjoyable one. I will continue doing all of my nursery needs with them - as long as they are in business. I would just like to say thanks to Tennessee Wholesale for a great shopping experience as well as thank you for all of my great perennials and fruit trees.


Note from the Garden Watchdog editors...

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "EthanWood11." Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Positive Homeschoolmom5
(1 review)
On Jul 21, 2011, Homeschoolmom5 Denton, NC wrote:

I have been ordering my landscaping and wholesale supplies from them for many years and are in "shock and AWE" as I read some of these comments. I have dealt personally with Tammy and her company at TN Wholesale and have never had a bit of trouble with the quality of my plants or service.

I have to say for myself personally, I have never had such a gorgeous water garden and pond thanks to all of the water plants that I have ordered from them. I have also purchased bareroot trees which are thriving and doing well. I couldn't ask for anything more from TN Wholesale! I would definitely not hesitate to purchase my plants from them again. Thanks Tammy and your team for helping make my yard a great yard!

Neutral deb123456
(1 review)
On Jul 20, 2011, deb123456 wrote:

I have been dealing with Tennessee Wholesale Nursery for many years. They send only the best quality plants. I have
purchased trees and wildflowers of many varities. I always
received many more plants than what I paid for. They arrive
on time and in excellent condition. They are above and beyond what one would expect.


Note from the Garden Watchdog editors...

It is the policy of the Watchdog that customers cannot publish multiple reviews under different usernames in order to manipulate a company's rating. The rating of this comment was written by the same user who posed as "sally7812." Therefore, these reviews have been changed from a positive to neutral rating so they will not affect the overall ratings given by customers.
Neutral jackiesons
(2 reviews)
On Jul 20, 2011, jackiesons Altamont, TN wrote:

I have dealt with Tn Nursery for a few years now and have had a good experience. The low wholesale prices have made it possible for my own profit as well. I have also been privelaged with personally seeing there large variety of nursery stock planted right on their own farm. I have also seen many different perennial wildflowers on the farm as well. I have to rate TN Nursery a true blessing. Great business thank you so much. The owner has also been very heplful with any questions I have about any type of plant or tree.



Note from the Garden Watchdog editors:


It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Neutral dyer072011
(1 review)
On Jul 20, 2011, dyer072011 Jackson , MS wrote:

I have dealt with this nursery many many times. I have always been very satisfied and got what I ordered. They have great customer service representatives and are quick to answer any questions or concerns that you may have. I highly recommend any one to order their trees and plants from TN Nursery.



Note from the Garden Watchdog editors:

This review was originally posted to TN Nursery and moved at the request of the owner.

It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Negative hogglebie
(1 review)
On Jun 22, 2011, hogglebie Providence, RI wrote:

Everything this company sent me was useless. They arrived half dead and in grocery bags. I lost $185.00 with these people and they DO NOT, no matter what they say, have any return policy. For that matter, there is no customer service. You can call and call, no one will answer. I truly feel as though I was scammed. I usually use my American Express card to do business on the Internet because they will simply refuse to pay a company like this. Go figure, this business does not take American Express. Just stay away from this outfit unless you enjoy being screwed out of your hard earned money. I certainly learned an expensive lesson about buying plants online. Next time, I will see them with my own eyes first.
Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.


On Jun 22, 2011, Tennessee Wholesale Nursery (also dba D & T Wholesale Nursery; formerly TN Nursery) responded with:

"On Jul 22, 2011 7:43 PM, TN Nursery responded with:

These alligations are not true.This customer knows the ropes of chargebacks.I went online to see why he said " I usually use my American Express card to do business on the Internet because they will simply refuse to pay a company like this" and surprisingly I found out people wanting a product and their money returned on a card 90% of the time statistics say uses American Express.I didnt even know this.The real reason we dont take Amex is because their rate is almost 4% and Visa and Mastercard is under 1%.This customer had 24 hours after receival to send the plants back for a full refund.He didn't."


Negative 171AMS
(1 review)
On Jun 1, 2011, 171AMS Brownsville, TN wrote:

I ordered 12 shrubs on line from this " Tennessee Nursery" in February....After talking to a salesspokeswoman in Bristol Tennessee, that I was told is the main location, she suggested that since I lived in Tennessee also I could drive over and pick them up at their nursery in Altamont, Tennessee or use their trucker ( realitive)to ship them to me....I scheduled to pick up the shrubs myself between 8 am to noon on Thursday....After traveling all day Wednesday, a 6 hour drive, and spending the night in Monteagle, Tennessee, I and my wife drove the 15 miles to Altamont, Tennessee where I was instructed to pick up the shrubs... There is no sign of Tennessee nurseries ANYWHERE on the highway I was directed to, No one would ansswer the telephone numbers I had either...ONLY A RECORDING.....After going to the courthouse and the post office, where nobody Had ever Heard of a Tennessee Nursery ( a town of 1500 in case you didn't know) a State Trooper directed us to a place he thought might be a nursery. While he waited, I walked around the 2 barns that were there, and knocked on the door of the home and rang the doorbell but no one answered....We sat in our truck with the trailer I had rented until 12:30pm when the rain started I called one more time and left word on the answering machine that I was canceling my order on my credit card and heading back home...When I arrived home that night, Tammy called @10:pm and said they couldn't refund me my money because they had dug up the shrubs....I also contacted Bank of America which they in turn did not honor the charge due to the fact that they couldn't get anyone to answer the telephone either. Another issue Bof A had was the charge was from a logging company that didin't reflect nurseries.....I have now been contacted 3months later by a collection agency for the money.....
Due to this fact and others that have blogged complaints about I have since contacted the State attorney Generals office here in Tennessee in regards to this matter...........
Notice their web site has NO PHYSICAL ADDRESS???
You may contact the attorney generals office here in Tennessee, and I assure you, you'll be satified........

Negative th880
(1 review)
On May 28, 2011, th880 Westport, CT wrote:

I had the exact same experience as the last customer who posted. Dead plants followed by a hostile phone conversation and threatening emails. They are very experienced with debt collection from customers they cheat because there are so many. Do not give in. They are bullies.

Negative georgiavinescom
(3 reviews)
On May 5, 2011, georgiavinescom Claxton, GA (Zone 8b) wrote:

Do not deal with this company, I spend $200 on a hard to find ascelpias they advertise and found out upon receiving it that it was common dogbane. Never could get anyone to answer the phone or my e-mails. The BBB endorements they use on thier site is bogus. I called the BBB and they said they have many complaints about this company. STAY AWAY

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.


On May 5, 2011, Tennessee Wholesale Nursery (also dba D & T Wholesale Nursery; formerly TN Nursery) responded with:

"On Jul 22, 2011 7:48 PM, TN Nursery responded with:

When a customer receives an incorrrect plant-its plainly written on our policy to send the plants back within 24 hours for a full refund or replacement plants.

We have 5 phone lines and only work 3 days a week in the summer months because its not our busy season.However we have a keysystem that a customer is able to send us emails and i respond myself on the days we are closed or if they leave a message I try my best to call them back that same day or the next.

The comment regarding her calling the BBB are false statements: anyone can go to the local BBB and get a company profile online and see all our complaints and also see A rating.So this is not true,its online for all to see."


Negative krzmllr
(2 reviews)
On Apr 27, 2011, krzmllr Cobbs Creek, VA wrote:

I spent $1500. dollars with this company. Just about everything we ordered was useless. It was either misidentified, half dead with no roots or dead. It seems rather than digging they rip plants out of the ground. They sent mint identified as bleeding heart. I ordered 3 varieties of azaleas, they're all the same. The supposed blueberries I still have not identified. Multoflora rose was included with what was called mountain laurel. It was rediculous. They were nasty to deal with from start to finish. Do not order from this company.

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.


On Apr 27, 2011, Tennessee Wholesale Nursery (also dba D & T Wholesale Nursery; formerly TN Nursery) responded with:

"On Jul 22, 2011 7:50 PM, TN Nursery responded with:

If the plants were useless why did you not you not give us a call,an email or simply follow our policy as you agreed to when you placed your order.Our policy states that if a product is not satisfactory,send it back within 24 hours for a replacement or refund.You can't get much fairer than this.Instead of going online,put your efforts in calling me.I will do everything I can to keep a customer.Our feedback out of 4100 customers,there 24 we couldnt deal with,no matter what we did.That's less than 1%.
Tammy"


Negative mmbarton
(1 review)
On Apr 25, 2011, mmbarton Gainesville, GA wrote:

Wish that I had researched this company before purchasing from them. Sent wrong bare root plant. After sending multiple pictures of what was wrong we gave up. Fortunately I have learned to spread out my orders over several growers on larger projects to avoid this very problem. There is no customers service to tn nursery, they just do not respond.

Neutral boatbuilder
(2 reviews)
On Aug 13, 2010, boatbuilder Raleigh, NC wrote:

I ordered one batch of trees from TN Wholesale and I was satisfied in most accounts- I called to voice my concern and I was surprised to hear that replacements would be sent as soon as some healthy plants become available again. I will post and notify.

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.

Negative plantman51
(1 review)
On Aug 12, 2010, plantman51 Milton, FL wrote:

They shipped the wrong plants requested not even the right genus. It is sad that we allow people in our industry to prey on others and with mail order you have little recourse. The claims process is not worth the hassle and they know it. When you call them you get sent to a message machine. Repeated emails go unanswered. The credit card charge was paid to Son's Logging and Nursery, Altamont Tn. There is another TN nursery that is legitimate. This experience was a scam from the start. Anyone that does not know the difference of pachysandra and hedera( Ivy) is very sad indeed in a horticultural business. Stay away from these people. If everyone knows they will eventually go out of business. I am commercial so I can expect a certain amount of this. What really bothers me is the little old lady that buys plants and is taken advantage of.

They will not make any effort to rectify their mistake. Stay away, stay away.

Editor's Note: This review was originally posted to TN Nursery and moved at the request of the owner.


On Aug 12, 2010, Tennessee Wholesale Nursery (also dba D & T Wholesale Nursery; formerly TN Nursery) responded with:

"On Jul 22, 2011 7:55 PM, TN Nursery responded with:

Both Tn Nurseries are the same company and owner.Ourlegal name is Tennessee Wholesale.Our website is Tnnursery.net and people call us Tn Nursery.So somewhere between a dis-satisfied transaction from us and a bad one,we lost good communication.If the plants were the wrong ones,you agreed to our policy before our system will allow yo to order.Why didnt you send them back? You had 24 hours to send them back for a replacements or a refund.I dont know what your talking about a little old lady.The order ws placed in a gentleman's name and I contacted the Local USDA and the owner was 54 years old,in our age group.We dont feed off slander or hurting people.We definitely know the diffrenc in pachysandra and Helix Hedra.We have 3 greenhoues for of pachysandra and 1/2 acre of english ivy.We wouldnt have benefited either way sending the wrong plants.Why did you agree to our policy that stated to simply send them plants back wihtin 24 hours?"


Negative Bluesteel
(1 review)
On May 21, 2010, Bluesteel Clarksville, TN wrote:

My advice is to stay away from this company!!! My wife and I bought 100 bare root Pine trees from this company, and every one of them died after planting, despite our best efforts. The trees were in poor condition upon arrival, with badly developed root systems. In addition, many of roots were "cut" from poor harvesting/digging up. The trees were stressed, dry, and about half of them had broken limbs.
Despite these issues, we planted them according to the instructions that Tammy had given to me over the phone. She said that survival rate for bare root trees was about 85% - but EVERY TREE DIED AFTER 3 WEEKS! We did an excellent job with planting, watering, fertilizing, etc. but all to no avail.
After seeing the result, I contacted TN Nursery, and spoke with Tammy. She said that they had an "insurance policy that takes care of situations like this", and that I should fax in a letter stating the problem, etc. I did so two days later, and asked for either a refund - or new trees.
and waited.
and waited.
Finally, 2 weeks later, I left a message, asking for a return call to discuss the problem.
and waited.
and waited.
NO RESPONSE!
I would encourage everyone that reads this to boycott TN Nursery - even a courtesy call or some kind of response would have been, at the least, good business practice.
These people seem to make a habit of ripping people off, and then shrugging their shoulders, as if to say, "buyer beware!"
Do NOT buy from this company, no matter how attractive their web presentation may appear.

Negative spv5773
(1 review)
On Apr 29, 2010, spv5773 Doylestown, PA wrote:

What a dreadful experience. Ordered trees and called for the shipping cost they never even returned my calls, but charged my card and shipped then anyway. Package was delivered over the weekend with NO NOTICE! They have a 24 hour return policy so that clearly could not happen. I emailed, called and faxed them only to reive the most convoluted response via email. DO NOT PLACE AN ORDER WITH THESE PEOPLE! They would not take back the pathetic excuse for trees that they sent me. There is a reason for all the negative feedback. They just don't care!

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