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Comments regarding Dominion Seed House

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  Feedback History and Summary  
16 positives
4 neutrals
4 negatives

Comments:

RatingAuthorContent
Negative duckes
(1 review)
On Jan 31, 2011, duckes Elma Manitoba,
Canada wrote:

I ordered from this company and paid by check I also followed their
instructions for completing the order. However I mistakenly
subtracted $5.00 for over $100. dollars worth of seeds that I
was told not entitled to so they shorted the order the one package of
seeds with I will send it later and then asked me to remit the remainder of the money after I waited over 3 days for a response
I canceled the remaining package of seeds and received no answer to my questions Just that it was accepted to cancel the seeds and
the balance owing. All this company had to do was send the order
explain why their was a balance and I would have remitted the
balance. They would have had a very happy customer and I would
have ordered again.
I think that what bothered me the most was telling me the package
of seeds would be shipped later not why.
I guess its alright for your order to be perhaps over paid and
the customer has to trust that they will honer the credit but not
the other way around.

Negative farmboy2
(1 review)
On Jun 3, 2010, farmboy2 Sherwood Park,
Canada wrote:

I will never use this company again. When they do not ship an item, which is often, they still charge your credit card but then send you a credit voucher. If you were not going to order anything again you have just bought your self a credit voucher you will never use. Then we submitted the credit voucher this year, only making an order to use it, and the main item we ordered was not shipped. Except this time they never refunded our money or gave us a credit voucher. We will go through our credit card company for a refund.

Negative aquilegia
(1 review)
On Dec 14, 2002, aquilegia Point Roberts,
United States wrote:

I have had very poor experience ordering plants from Dominion Seed House. I ordered ten plants, all perennials. They all arrived small and in generally poor condition, five of them died, and the others didn't manage to flower in their first year. I have had better experience ordering seeds (but how can they mess that up?).

Negative Jenni888
(1 review)
On Jun 14, 2002, Jenni888 wrote:

I have been ordering plants and seeds from Dominion for 3 years now, and they have gone downhill badly. They often don't tell you plants are out of stock until your shipment arrives, and then it is too late to find elsewhere. Also the plants sometimes arrive dead or damaged.I kept ordering, as they have varieties of plants I can't get anywhere else. They will refund you, but that is not the point.
The worst problem I have had is this year with bulbs I planted last fall. They arrived very small, many of then dessicated and shrivelled. I tried planting them anyways-This spring was a huge dissapointment! my tulips were the wrong variety, and of all the different species of bulbs I planted (6), about 90% did not flower at all. The daffodils were supposed to be mixed and are of the cheap yellow variety, very small plants.
I have been growing bulbs for years, and this is NOT normal.
I can say one positive-seeds are usually pretty good quality.
bulbs and plants-forget it!
J