Comments regarding New Holland Bulb Co.

I received my shipment of butterfly bushes a couple months after placing the order with the New Holland Bulb Company. All the bushes appeared to be dead upon arrival, and I took it upon myself to nurse them back to health for over two weeks, but to no avail. They're still lifeless. Thanks to an Internet search engine, I was able to quickly find a toll-free phone listing for the company. Although I didn't connect on the first call, I got through on the third attempt and spoke to a courteous representative who agreed to refund my credit card account. Time will tell whether the company follows through on the credit.

Thank you for creating this informative page. I will NEVER ORDER from New Holland Bulb Company. My friend and I ordered Lemon Grass plant from this company several months ago. We never receive our plants. What frustrates me is that they had cashed our checks. Where is their conscience?

I ordered the two "3-N-1 Butterfly Bushes" for $3.99 each in May. I received them promptly and in good condition. They were about 5-6" tall on arrival. They are now 4-5 feet tall and blooming beautifully in the white, pink and purple flowers on the same plant. I didn't believe it was possible, but they do look exactly like the picture used in the advertisement. This was my most spectacular buy this summer!

Like all your respondents I too have yet to receive the bulbs I ordered - it is now May 29th and they cashed my check on April 30th. It's ironic that they don't take credit cards - we'd all get refunds. I have tried calling the company but their phone is always busy - at every hour of the day.

I wish I had read your home page and readers' comments before I ordered from New Holland Bulb Company! I have been waiting for 2 months for an order of lemon grass. They have cashed my check already of course. At least I only spent $8 and now have their address and phone number.

I ordered two plants from this company back in February I still have not received my order and it is now the middle if April. They sure were quick, although, to cash my check. I wish I had seen the complaints about this company before I ordered. At least, I learned my lesson rather inexpensively. Check up on mail order companies before placing an order.

It takes forever and can't contact the company - the number always busy.

I order two plants; it took forever to get here. They were half the size they advertised and barely alive. After planting they died within a week. When called on the phone they were always busy with no toll-free number. I paid a lot for dead plants.

I ordered two of the magic carpet wild flower gardens from New Holland Bulb Company in April of 1996 and have not received them as of today. I neglected to make a copy of the order so do not have an address to write to them. I would not order from them again.

I ordered two of New Holland's "Magic Carpet" Wildflower Gardens in April 1996 and have not received them. I wrote to them in June, 1996requesting a refund and they have not responded. I have sent a complaint to the Better Business Bureau via the Internet. I will never order from this company again.

I ordered from these people in March. I ordered the Butterfly Bushes. I finally got them May 31st. They were poorly contained and the box came creatively crushed. When I opened the soggy box, dirt fell everywhere. What was inside was a soggy mess of little hardly recognizable plants. I ushered them to my intensive care ward, I don't know yet if they will survive. I have my doubts. I too will never order from this company again. Apparently they don't list a real address or phone number because they don't want to be found.

I ordered a spring bulb collection from one of the flyers you get in the newspaper, and it took 4 months for the bulbs to show up! When I called (after going through information to obtain their phone number) the customer service person tried to convince me to cancel my order and accept a refund. The bulbs started showing up in November and continued through December, too late for me to plant. I won't be ordering from them again.

I recently ordered from New Holland Bulb Co. and received a package that contained unidentifiable plants. They were a green mushy mass. I cannot call back and report this because there isn't a phone number listed anywhere - not even on their invoices. I also received another part of the order yesterday and this was incomplete. If I had noticed that the phone number was not listed, I would not have ordered in the first place. These people spend a lot of money advertising, but don't put much in their shipping materials or in customer service.

I have an error on my order and cannot get in touch with anyone to even try to convince me to get a refund. They do seem to be very busy, though or so the constantly beeping line indicates.