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Comments regarding McClure & Zimmerman Quality Flowerbulb Brokers

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55 positives
6 neutrals
38 negatives

Comments:

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RatingAuthorContent
Positive Emma75
(7 reviews)
On Oct 23, 2011, Emma75 DeLand, FL (Zone 9b) wrote:

I just received my first order of 5 amaryllis bulbs from M&Z, and am more than satisfied with the plants I received. All 5 bulbs are top-size with healthy roots and new growth starting after they appear to have been in storage. I also received a gift of 6 iris bulbs, though I've yet to research if they are a variety that will grow in FL. As a first-time customer, I am very pleased, and plan to use this company again (though much of their variety are items that will not grow in this sub-tropical climate).

Negative Chrissycf
(6 reviews)
On Oct 11, 2011, Chrissycf Columbia, MO wrote:

DO NOT ORDER FROM M & Z!! I ordered Narcissis bulbs from this company three weeks ago. The shipping charge of $6.00 was a little high for a $40.00 order, but I thought that since it was live material, it would be shipped by a fairly quick method. WRONG! My order was finally shipped after I called them to check on it. To my horror this company, which is in Wisconsin, less than 150 miles from me (I'm in Eastern Iowa,) proceeded to ship my package via FEDEX TO KANSAS CITY! There, my once living bulbs were shuttled to Lenexa, Kansas (even farther South and West.) They spent 4 days seeing the sights of Kansas at temperatures exceeding 85 degrees outdoors (the temps in trucks and warehouses would have been far higher, probably close to or over 100 degrees.) THEN they were shipped BACK more than 250 miles EAST and SOUTH of me to Chicago! It will soon be a week of very warm to hot weather since my poor bulbs were shipped. They have, so far, been hauled about 1,000 unnecessary miles in broiling semi trailers and they are still in another state 250 miles away! They are scheduled to be handed off to the postal service to be delivered, which will add another two days to their long and convoluted journey. I don't know why this is, because the FEDEX truck goes by my house everyday and delivers to my neighbors. By now my bulbs are thoroughly cooked, dead or dying, and while they may look fine when they get here, they will promptly rot if I plant them. My mailbox sits in a hot, sunny location and I cannot pick them until I get home from work-five hours after they will be delivered! I was not offered any shipping options when I ordered, I just assumed an apparently reputable company would use common sense when shipping live plant material! I dread trying to get my money back. Hope I can still get some bulbs this Fall so M & Z and their cheap shipping method don't set me back a whole year! M & Z obviously don't care if my bulbs are ruined-after all they got my money and I'm the one stuck with a box of fried plants.


On Oct 11, 2011, McClure & Zimmerman Quality Flowerbulb Brokers responded with:

"On Oct 28, 2011 8:05 AM, McClure & Zimmerman Quality Flowerbulb Brokers responded with:

We are sorry to hear that you are unhappy with the method that your package was sent. To the best of our knowledge all delivery services have sorting centers that the packages go to and we agree--when tracking a package it sometimes looks like they are going the wrong direction but they normally get to our customers in good time. The delivery services that we use normally do a wonderful job getting packages to our customers in a timely manner but occasionally packages get missorted, which may have happened to your package since it went back to Chicago after being in Kansas. Normally packages sent from Wisconsin to Iowa are received very quickly and we are very sorry for any delay in receiving your package.
All of the packages sent from our facility are guaranteed to
arrive in good condition so if you do decide to keep your package but you have any issues--please call our toll-free number and our customer service reps will be happy to help you.

Mary, Customer Service Manager
McClure & Zimmerman "


Positive morgen
(8 reviews)
On Jun 14, 2011, morgen San Luis Obispo, CA wrote:

I have been searching for some very dark Agapanthus for a long time locally. I found some on sale for a very decent price with this company. I tested the waters with them and only ordered 2 Agapanthus, Mood Indigo and Back in Black and a bag of Ranunculus. One of the Agapanthus was potted and so much bigger than I expected-I am SUPER pleased with it. The other was bare root in a plastic bag and looked a little anemic, but that's OK because I know Agapanthus and they can grow from almost nothing-it was more of what I expected via mailorder. The ranunculus were pretty good sized I guess. I've never grown them from bulb, so I don't have anything to compare them to. I followed planting instructions from Sunset Western Garden book, so I'll see what happens. Definitely will give this company another try with a larger order. I am very pleased so far and am almost hyperventilating over the potted Agapanthus. I think it may bloom within a year and I'm soooo excited to have found it! Pretty fast shipping too.

Positive pirl
(33 reviews)
On May 16, 2011, pirl (Arlene) Southold, NY (Zone 7a) wrote:

When I spotted the Japanese iris, 'Lady in Waiting', I quickly ordered it (April 30, 2011) along with another JI and a Melittis. They were shipped within just a few days and they sent bonus Asiatic lily bulbs. I put both JI's in water to start them off right and simply am very impressed and wish I could post a photo here to show how extremely well they are doing. 'Lady in Waiting' has turned into a clump of five fans and the other one has six fans - that's much more than I've received in the past from the big named JI companies! I planted the Melittis immediately and it's been green for over a week now.

Great plants, excellent packaging and fast shipping - who could ask for more? Thank you, M & Z. I'm very pleased.

pirl/Arlene Z. Ryan, Southold, NY

Negative colocasia
(2 reviews)
On May 15, 2011, colocasia Aurora, IL wrote:

I had ordered fall delivery bulbs from M-Z before and everything was satisfactory. This was my first experience with them on spring delivery. I placed two orders totaling over $200 of material from them in late January/early February. By late April, having recieved nothing nor heard from them, I checked their website. Expected delivery for my zone was late March to mid April. I then called to inquire about when I could expect my orders to be filled. I was told everything was there except one item from each order, (mixed Caladiums and 1 Dodecatheon of a collection of 4) and that they would ship when those arrived. I requested that they ship what they had and backorder the rest. I had planned to have all these plants in the ground or potted up weeks earlier. (A major reason I ordered so early) These finally arrived at the end of April. Several of the Lily bulbs looked to have been stored too long, judging by the slimey, rotten roots. The Caladiums finally arrived in early May. I then called to express my dissatisfaction with their shipping delays. I was told that the fault lie with their suppliers and they had no control over that. I explained that my business was with THEM, and from whom or how they obtained their plants was THEIR problem. I also pointed out that the planting instructions included by THEM with the Caladiums stated that they should be potted up 6 weeks before the last frost date. As they didn't arrive until a few days before that time, that was impossible to do. Again, the customer service rep insisted that the fault was their suppliers', and seemed completely unwilling to accept any responsibility on the part of M-Z. When I stated that this experience had left me doubting whether I would order from them again, the rep asked if I wanted to be removed from their mailing list. I said that that might be for the best. At that point, without another word, I was hung up on! I then sent an E-mail, through D.G., to them detailing my experiences both with the shipping problems and on the phone with their customer service rep. I recieved a reply from customer service requesting some information about the orders, which I promptly supplied. Since then I have heard nothing except a letter stating that the final item is unavailable and the cost of that item was being refunded. Had M-Z made any attempt to mitigate the problem, either by shipping the material on hand when it became apparent that the order was becoming significantly late, or, at the very least, accepting some responsibility for the problem and apologizing when I complained, perhaps I might have been somewhat appeased. This is a very competetive business as the list of suppliers on D.G. shows. But maybe M-Z feels that a satisfied and loyal customer is not a valued asset. After all, there are plenty of people out there willing to make the mistake I did of ordering from them!
John Olechowski

Positive 7B_8A
(12 reviews)
On Apr 14, 2011, 7B_8A Fayetteville, GA wrote:

Ordered some lily bulbs (Silk Road and Triumphator) and Crocosmia (Limpopo). MZ was the only place I could find both of these lily types I wanted. Crocosmia were on the small side but MZ was absolutely the only place I could find this cultivar. All lilium were fat, moist and healthy with no mushy or moldy spots. Shipping was timely and rates were fair. Shipping doesn't seem to be a profit center for them like it is for others. I will never pay as much or more for shipping than I did for the plants themselves! Last but not least I got three fat, healthy asiatic lily bulbs (London) free! I can't remember ever getting anything free from any m.o. nursery! Will use them again.

Positive joylily514
(3 reviews)
On Mar 30, 2011, joylily514 Katy, TX (Zone 9a) wrote:

I have had nearly all good experiences with McClure and Zimmerman and have ordered bulbs and roots from them for at least 15 years. I only had one problem a couple of years ago with one item and they replaced it. I especially love the detail that they go to in the catalog. and there is a wide variety of offerings. Having lived in TX for years, I found many bulbs for the south that grow well without the extended cool dormant period. All in all, I love McClure and Zimmerman.

Positive boru
(15 reviews)
On Mar 10, 2011, boru Altoona, WI wrote:

Hello!

I am torn as to how I should rate M & Z, for I have come to respect the opinions of my fellow gardeners. I have, however, read the negative ratings, and cannot relate my own experiences to them. For the several times that I have ordered Fall planted bulbs, each Spring I find myself as satisfied with M & Z as with two of the "Top 30" companies with which I also have done business. In fact, one of those two has managed to disappoint me more often than M & Z and I have still not reconciled in my mind how I should rate that particular company. To put things in perspective, my average Fall order with M & Z has run between $200 and $400. I will often spend the same with other companies for Fall planting and it is not unusual for me to spend more than $2,000 when all purchases are combined. I enjoy Spring blooming bulbs VERY much! You might, thus, infer that my dealings with M & Z are not my major primary experience in purchasing bulbs. Of course, as an home gardener, I do not claim any expertise resulting from my experience. All I can report are my experiences. I must say that I am very disappointed with the recent obvious attempt to bolster ratings. For whatever reason M & Z felt the need to do this, it has backfired and that singular "neutral" rating probably hurts more than any negative. That being the case, I do not feel it necessary to include that in how I rate a company (If one studies the ratings, it becomes obvious that many companies, even some in the "Top 30" have resorted to this [or other such] attempts to help themselves....They just have not been caught.). As for my experiences with M & Z, I have always received a good quality product for a better than fair price. Shipping has not been a rip off and items have been sent on time and without problem. I typically do not purchase items from with in my state's borders, for the taxes combined with the shipping costs negate any savings that the merchant might offer (plus my state already taxes way to high for even living here). So, it says a lot that I continue to order Fall planted bulbs from M & Z . One particular thing that draws me to do business with M & Z is the large variety of the harder to find bulbs. Each year, I will spend a great deal with two or three companies that sell hard to find species priced per bulb. This gets very expensive. M & Z, quite frequently, offers larger quantities of these same bulbs at much more affordable prices. I cannot comment on their Spring planted material, for I have not ordered any from M & Z. Neither can I comment on their customer service when dealing with a problem, for there have been no problems. In summary, despite the experiences reported by others, I find otherwise, and I will continue to order from McClure & Zimmerman.

May the sun shine brightly as you walk your path.

boru

Negative daffojill
(9 reviews)
On Mar 9, 2011, daffojill Ringoes, NJ wrote:

This company has serious labeling problems and doesn't learn from their mistakes. I ordered a cyclamineus daffodil named Marijke, planted it and up came a huge gold trumpet daffodil that I later identified as Marieke. Ordered Marijke the next year noting the mix up the year before, received my bulbs and low and behold up came giant trumpet Marieke again! The second order also included another wrongly labeled daffodil that was already in my collection. It annoys me to pieces to spend time and money planting bulbs that produce flowers that are not exhibition worthy flowers. I'd stick hot pins in my eyes before I'd order from them again.

Neutral summerwynde
(7 reviews)
On Jan 28, 2011, summerwynde Dublin, NH wrote:

Impressive selection, good quality bulbs. Have been a customer since 2007 and have never been disappointed.


Note from the Garden Watchdog editors:

It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so
Negative JoeyinRoseburg
(10 reviews)
On Jun 3, 2010, JoeyinRoseburg wrote:

I have ordered from this company over a period of several years and have found their products and customer service to be inconsistent. For the most part, bulbs and plants have been satisfactory, but at times what I have received were moldy bulbs in poor condition. An order I placed months ago contained, among bulbs I planted in the fall, six Louisiana iris, three of which arrived last week. The packing slip showed that the remaining iris are on back order, but gave no further information, i.e. when I could expect them to be shipped. I e-mailed the company asking when I might see the three remaining iris. After waiting a few days for a reply, today I received an e-mail response stating that their inventory was checked and this particular iris is no longer available. I was told that I would be receiving a refund on this part of my purchase. What bothers me is that no apology was given and the attitude of the employee who sent the e-mail was something on the order of, "Oh, well, we don't have this any longer." I consider this to be poor treatment of a customer, especially one who has spent lots of money over the years on MZ products. Another thing that bothers me is the fact that I had to contact MZ for details about the back order instead of THEM notifying me when they shipped the three available iris that they had no more inventory of the other variety. MZ lacks the customer service I have come to expect and receive from companies such as Forest Farm, Annie's Annuals, John Scheepers, High Country Gardens, and others. These are nurseries who treat their customers well and they are the companies I return to time and again for the products I want. I will not be doing business with MZ in the future.

Positive bbrookrd
(36 reviews)
On May 12, 2010, bbrookrd Nantucket, MA (Zone 7a) wrote:

I have ordered a variety of spring bulbs for the last few years from McClure and Zimmerman. I have been most pleased with the quality and service. They have all thrived in my garden.

I did have a group of Hyacinth bulbs come up the wrong color this spring. But a quick email from me was answered immediately by them with the promise of a refund check . The check arrived a few days later, so I got great Customer Service from Linda.

I am always impressed with their selection of unusual Narcissus and Tulips and have found a couple of very special crocus through them. I now want an army of them. I will be placing with pleasure and confidence, my fall bulb order very soon with them this year Patti

Negative philipm1652
(1 review)
On May 6, 2010, philipm1652 Stonington, CT wrote:

I received one of McClure and Zimmerman's catalogs last summer. I saw that they had Cardiocrinum bulbs. I ordered one in early August '09 and check was promptly cashed. There was a note that indicated that these bulbs were imported and, if they were received too late in the year, one would be sent the following spring. Well, I never got the bulb last year and just recently I remembered that I was still waiting for a bulb as none was received. In any event, after e-mailing the company I was told that all of their stock was already sold out and my money would be sent back. While I give them high marks for getting back to me promptly with the e-mail question, I overall would give them a "negative grade" as (1) my order obviously got overlooked from prior year (!) and, (2) if I hadn't remembered to contact them, I would be out both money and bulb. One would tend to think that orders from prior year would have priority (as their own catalog noted).

I order many hundreds of dollars of nursery stock and seeds each year but I'll toss the catalog from these folks in the rubbish from now on.

Negative bjohn1974
(5 reviews)
On Apr 14, 2010, bjohn1974 West Orange, NJ wrote:

In general my experience echoes that of may others. This company does have a nice selection but lackluster product and shipping quality.

I placed an order for a Paris Polyphylla bulb and a Blackberry Lily plant. I received both quickly (although they ship via USPS and you cannot track their orders). The Paris bulb was small and a little on the soft side and the plant was very small, with yellowed leaves, and several had been broken during planting.

I contacted customer service and they were quick to replace my order. Apparently though they are just brokers, not an actually nursery. Because of this, even though they requested a larger healthier Paris bulb and larger plant, they do not actually fulfill the orders themselves. The second plant that I received was about the same size as the first but at least did not have broken leaves. The Paris bulb though was even smaller and softer then the first and I honestly do not have high hopes that it will grow. I guess that I could contact them again for a replacement, but that seems redundant at this point.

If there was an option, my experience was probably more between a negative and neutral. I will see how these grow and possibly update in the future. Overall, I am not very impressed with M&Z and do not think I would order from them again. On the plus side, their prices do seem to be lower than average on many items.

Positive ellieblue
(5 reviews)
On Oct 6, 2009, ellieblue Colchester, VT wrote:

Received my order today and was really pleased with the size and quality of the bulbs. The dafs "little gem" were all very large and all were double nosed. What a surprise!

Negative ufslouis
(1 review)
On Sep 13, 2009, ufslouis Quakertown, PA wrote:

I placed an order on August 10th for 48 Crocus Sativus. The website said that they would be shipped by late August. It is now mid-September and I still have recived no shipment. After contacting the company several times I have still not recieved a reply regarding my order status. All I would have appriciated was an e-mail response letting me know what is going on.

I think that respondig to your customers concerns is the most simple form of business etiquite, particularly inlight of the fact that this was my first order from them. You never get a second chance to make a first impression.


On September 19th, 2009, ufslouis added the following:

This is what stinks about this company. They sent me an email asking for my information. I responded with the order confrmation number that they sent me as well as the order conformation e-mail that they sent me. I guess that's not enough information for them to figure out what they are doing over there. Now I have to call them to get this sorted out. I work 15 hours a day and now I have to waste my time to help them do their jobs better. I should have listened to the reviews on here and avoided this company.
On Sep 13, 2009, McClure & Zimmerman Quality Flowerbulb Brokers responded with:

"On Sep 18, 2009 4:13 PM, McClure & Zimmerman Quality Flowerbulb Brokers responded with:

We searched our records for an order placed for 48 Crocus Sativus in the Quakertown, PA area and could find none. We also could not locate an email inquiry from you either. There is a possibility that this internet order was not successfully received. Our website says these bulbs are released between late August through September timeframe. Please call 1-800-883-6998 and ask to speak with Mary, Customer Service Manager so she can assist you further.
We are extremely sorry for any frustration this has caused and are eager to help rectify the situation to your satisfaction. "


Positive EllieSmith
(3 reviews)
On Mar 12, 2009, EllieSmith Lebanon, MO wrote:

McClure and Zimmerman are probably my FAVORITE company to order bulbs from. They deal in wholesale quantities, so I frequently order and then split with my gardening buddies.

I find their prices extremely reasonable, their bulbs have always been top quality and in good condition. I have never had a problem finding out when things are going to come, but I also have never had to deal with their customer service people because I send an order, they acknowledge it and tell me when it will come, it comes and I plant it.

I have over 80 varieties of daffodils, hundreds of crocuses in my lawn, snow drops, oriental lilies, species tulips, asiatic lilies, turks cap lilies, iris reticulata, hyacinths -- all from M&Z, all returning year after year. The miniature daffodils and species tulips I ordered last year are up now, the early tulips are blooming.

I couldn't be happier with this company and have turned several people on to them.


On March 12th, 2009, EllieSmith added the following:

Oh, I forgot to mention that I have also ordered colchicums and autumn blooming crocuses from them that were beautiful when they arrived and performed fabulously.
Negative geum
(2 reviews)
On Feb 14, 2009, geum Mosinee, WI wrote:

I ordered over $100 worth of bulbs. Upon arrival the bulbs were undersized and moldy or desicated. I understand that mold may sometimes occur, however these did not grow after planting. The several cannas tubers I ordered arrived either dessicated or without growing eyes. These did not grow either. The dahlia came up stunted and "curly". I am a veteran gardener and have received awards for my landscape. My yard has been on garden tours so am not a "newbie". When I contacted the company and cancelled the rest of my order that was scheduled for later shipping they replied "We apologize for any inconvenience this may have caused you. If we can be of any further help, or if you have questions or concerns, please feel free to contact our company." They credited me for the unsent plant material.

Positive haika
(14 reviews)
On Dec 2, 2008, haika Snohomish, WA wrote:

I've ordered many times over the years from this company without problem. I tend to order bulbs rather than bare root plants and typically order fall bulbs rather than spring bulbs. However, I've been thrilled to find a number of Pleione species through the years and all have arrived while dormant (best time to ship Pleiones) and have increased well over the years. Thanks McClure & Zimmerman!

Negative helengh
(1 review)
On Nov 12, 2008, helengh Flowery Branch, GA wrote:

Ordered Alliums about 200. Took a LONG time to ship like 2 months. They arrived as these tiny little things. 200 fit in one box 6 inches x 4 inches. Do you think they will bloom next year? The looked like mints. I reordered from Jung, their buddies, they shipped immediately and I received bulbs four times the size at a better price. Also ordered Japanese Iris from McClure, planted them immediately, all 3 promptly died, and got thrown out along with the McClure catalog.


On Nov 12, 2008, McClure & Zimmerman Quality Flowerbulb Brokers responded with:

"


On Nov 12, 2008 9:02 AM, McClure & Zimmerman Quality Flowerbulb Brokers added:

We are sorry you were unhappy with your order. Please contact us either here through d-mail or regular email you can use ruth@jungseed.com so we can correct the problem.
Again we are sorry,
Ruth
"


Negative waters_l_f
(3 reviews)
On Jun 19, 2008, waters_l_f Warners, NY wrote:

Over two years ago I ordered a couple of "Australia" canna tubers. They promptly shipped them and were in terrible condition when I received them (dried and without any obvious growth point). I did plant them but they didn't grow, (no surprise there). Customer service sent out a couple of more tubers, of which one grew (and turned out to be a Wyoming in coloration). "Either mislabled or not true" and was told it was too late to ship for last yr again, so waited till this yr. They reshipped, another totally dessicated tuber without growth points. Customer service said they'd ship another, then another letter came telling me that. "Sorry, it's too late in season to ship now". At this rate, even if they are honorable, it'd be years before they supply the desired product.! I cannot reccomend this company and in fact believe they are fraudulent and are not suppling products as advertised!

Positive lakesidecallas
(20 reviews)
On Jun 8, 2008, lakesidecallas Dandridge, TN (Zone 6a) wrote:

McClure and Zimmerman is another bulb resource I use every year. This year I ordered some Callas and 2 Monkey Puzzle trees. They were shipped on time for my area, and the trees were in wonderful, healthy shape. Out of the many bulbs, one was a little moldy, which usually isn't a problem, but it was also very soft.
I meant to email them right away (you should let a company know of any problems immediately), but a week or two slipped by until I finally emailed them. I received a quick apologetic email, and a fresh bulb shipped to me the next day. Great customer service in my book!
McClure and Zimmerman have a very good selection, often offering bulbs and plants no one else carries.
I recommend them strongly. I also recommend that you follow their advice on shipping- it's best if they ship the plants or bulbs to you when it is time to plant in your area. Don't try to jump the gun regarding the planting season!

Neutral hopflower
(27 reviews)
On Apr 2, 2008, hopflower Santa Rosa, CA (Zone 9a) wrote:

Sorry, but no matter how wonderful their bulbs might be, I have not had nor will I have the chance to find out. I looked forward to some Gloriosa lilies, dahlias, and some other bulbs, but will not have time to plant them now and have them come up. It is April and my dahlias should have been planted here in CA at least a month ago. I will not order from people too lazy to to even say what their company hours are on the telephone, either. Instead, they tell you to check their website.

I am cancelling my order.


On April 3rd, 2008, hopflower added the following:

I finally got a reply from McClure & Zimmerman stating that I needed to check out their shipping times. I did this when I ordered and even called to find out my order number. Last month I finally recieved an order number and comfirmation through the mail. I had to call them after I sent my payment in to see that they got it as I had heard nothing. This morning I was told by email that the bulbs were shipped yesterday.

It seems that the company is rather late in getting pertinent mail out to people, which leaves us hanging. I did not know the status of my order or when it was being shipped, other than a vague period of three months, for months until I called. This is too late for my area; the nurseries are clear of bulbs now and have been for weeks. I have not had this problem with other companies at all. I am sure they have lovely bulbs, but I do not care for the service here and will not order again. Everyone else has shipped to me by now; and everyone else is back East as well.

Also, what if a person does not have a computer? Operating hours and shipping dates should be an option by telephone. I will plant the bulbs and hope they come up for next year's garden.
On April 3rd, 2008, hopflower changed the rating from negative to neutral and added the following:


On Apr 2, 2008, McClure & Zimmerman Quality Flowerbulb Brokers responded with:

"


On Apr 3, 2008 9:28 AM, McClure & Zimmerman Quality Flowerbulb Brokers added:

We are sorry you are dissatisfied with our services. Our phone number and hours are on page 3 of our catalog and under the customer service tab of the website.
Our shipping schedule information is located on the back of the order form and also under the customer service tab on the website. We can not ship bulbs or plant material when the temperatures are freezing, therefore our shipping can not start before mid-March, weather permitting. This year weather conditions in WI were extremely harsh, making shipping difficult.
If you would contact me with your name and zip code I will cancel your order, or call us at 1-800-883-6998 between the hours of 8:00 am to 4:30 pm CST or email us at info@mzbulb.com. Which ever is the most convenient for you."


Positive carmin
(4 reviews)
On Dec 28, 2007, carmin Amherst, SD wrote:

McClure and Zimmerman has been a great company to deal with. I have been pleased with their bulbs. This past fall (07) I was missing a bulb in one package and another package had a rotten bulb. I called the company and they quickly replaced the bulbs. I will definitely order from them again

Positive soapwort243
(4 reviews)
On Oct 24, 2007, soapwort243 South Milwaukee, WI wrote:

I love this company. They have beautiful bulbs. I had alot of trouble with getting on their website this year.--I don't know if it was on my end or theirs. I finally was able to and I placed on order, and in 3 days, I received my bulbs!! I could hardly beleive it !! They are all beautiful bulbs- top grade!!

Positive DeborahLink
(2 reviews)
On Oct 22, 2007, DeborahLink New Canaan, CT wrote:

I have ordered a lot from McClure and Zimmerman for five years or more. Each set of bulbs has come and been fruitful. Since I share my garden with a woodchuck family and roaming deer I have turned seriously to the Allium family of plants. This catalogue has a wide variety and is responsible ecologically about its sources. My garden is a (very local -- to my street) allium showplace. I recommend this source tops. I personally, like the hand drawn pictures of the flowers -- in fact I leave the catalogue in my office waiting room.

Positive gdionelli
(31 reviews)
On Oct 22, 2006, gdionelli Huntington, WV (Zone 6a) wrote:

I have ordered small quantities of bulbs several times from McClure & Zimmerman. The bulbs have always been good quality. I recently ordered tulip bulbs to be shipped to my mother in another state. She just called to say that they had arrived and that the bulbs are enormous and healthy.

Positive soapwortcrazy
(2 reviews)
On Oct 21, 2006, soapwortcrazy South Milwaukee, WI wrote:

I ordered alot of WONDERFUL looking tulips and lilies. All the bulbs received are large and healthy looking. I even got a great free gift, which was tulips that I almost ordered. All is planted and I am SO excited for next year !!!! (They had the Rembrandt tulips that I had been looking for.) Their catalog is very interesting and different.

Positive ileaner
(1 review)
On Mar 8, 2006, ileaner Springfield, IL wrote:

I will have been at my "new" house for 11 years this summer and I have ordered bulbs from them every fall but 1!!
My daffs have been specatular - both when received and when they bloomed!
And I think I have 20 or more bulbs of almost every species tulip they carry - and I can't see where even 1 bulb planted has failed to delight!
There have been very few mishaps - with 1000 or better ordered, I have called with a problem only 3 times. One of which was my fault(put in the wrong item #!) and when I called to order the correct item - they insisted on sending it at no charge!!
Can't ask for better than that ..............:)
In fact, I'm going to put a wish list together NOW for this fall!!!

Positive Cyanidae
(3 reviews)
On Dec 15, 2005, Cyanidae Malabar, FL wrote:

I purchased some dinnerplate dahlias from this company and another. M&Z was less expensive, allowed me to choose the colors I wanted, and sent larger, healthier looking tubers. I did have less luck with some other varieties I purchased (tuberose, peruvian daffodil, and a couple of colors of spiderlily), but I cannot be sure that the company was at fault, because I waited too long to plant those, and also, Florida is tough on bulbs. In any case, the dahlias were so stunning in the yard this fall that it more than made up for those that were smaller than I would have liked or didn't come up.

Negative Eric_OH
(55 reviews)
On Jun 9, 2005, Eric_OH Columbus, OH (Zone 6a) wrote:

I have ordered from M&Z several times in recent years with good results.

My most recent order this spring was for dahlias and another summer-flowering bulb. Prices were reasonable and all bulbs/tubers were viable and have developed into healthy plants.

Shipments have been on time and packing is good. I have found M&Z to be a reliable company with some interesting offerings.


On August 9th, 2006, Eric_OH changed the rating from positive to negative and added the following:

A spring '06 order for Louisiana iris resulted in my receiving very small rhizomes, many of which were in poor condition. For one variety, all were soft and largely rotted. Replacements were similarly rotted and did not sprout.
My order for Canna 'Australia' was not completed because the company claimed its expected supply did not arrive.

Poor stock and bad service.
Positive whirlybird
(4 reviews)
On Apr 26, 2005, whirlybird Portland, ME wrote:

I've ordered from McClure & Zimmerman for several years now, starting back in the late 90s when I had an extra fridge available to force species tulips and muscari for indoor bloom.

More recently I've ordered bulbs both in the spring and fall for container gardening and have had no problems with customer service or the shipments I received.

I've had occasional disappointments (bulbs here and there don't perform as expected), but overall the quality is consistently high. I always receive what I ordered or a refund for unavailable bulbs, since I specify 'no substitutions' on the comment line.

On the one occasion that I asked for a refund (one of my Eucharis amazonia bulbs did not sprout) they refunded money for the single bulb and apologized.

Amaryllis bulbs from M&Z are champs and consistently bloom twice a year, once after the dormant winter period and again in summer in a sunny location.

Last year I ordered four begonias and all of them overwintered and have put up new shoots for this summer.

I'm very satisfied with my experience and now that I'm moving to a house with a yard, I look forward to planting bulbs that require conditions my apartment wasn't able to provide.

Negative Sally_Denver
(1 review)
On Feb 18, 2005, Sally_Denver Denver, CO (Zone 5b) wrote:

I ordered lots of bulbs in the Fall of 2000 and again in 2001, so this is not recent information. However, both times I received some (total, 4) bags of bulbs labeled to be what I ordered (choice and special), but which came up as more ordinary/totally different varieties that I did not want. One example was N. hawera, a very delicate daffodill for a naturalistic garden area, and what I got was "Cheerfulness", which was double, stiff and artificial-loooking, compared to what I had wanted. Another substitution was ordinary paperwhites (whose smell I cannot stand) instead of Grand Soleil d'Or .

Negative kleinj
(2 reviews)
On Apr 9, 2004, kleinj wrote:

I was drawn to this company because they offered quite a variety of daffodils. (I was trying to "match" a mini-cluster variety to a set of bulbs I already had but didn't remember what they were.) Most varieties I ordered are OK and doing well (though I never found my match--that's OK). However, they sent me one much more expensive variety instead of a cheaper one I had ordered (but I didn't bother to call and complain). I also ordered Lily Tulip mix, but they turned out to be some other tulip variety entirely. I'm waiting on alliums and another wild daffodil to show signs of growth and bloom. This company is far more expensive than other bulb companies, so I probably won't order from them again.

Positive Mary_Fair
(7 reviews)
On Feb 15, 2004, Mary_Fair wrote:

I ordered from M&Z last fall for the first time. I was impressed with the size and quality of their bulbs.

Negative kyrabear
(12 reviews)
On Feb 8, 2004, kyrabear wrote:

I wish there was a rating between neutral and negative, because my experience wasn't really awful, but I doubt I'll buy from this company again. I ordered six different tulip bulb varieties two years ago. The bulbs were smallish, but I've seen worse, and all appeared healthy, so that was OK. The problem was in the spring when the tulips bloomed, four of the six varieties I ordered were not what I had ordered! The biggest disappointment was the bunch of supposed Parrot tulips that I planted in a prominent spot in my garden. What came up were some plain pink tulips. They're pretty, but I was expecting (and paid for) Parrots. Everything grew just fine, but I want to know I'll actually get the bulbs that I ordered.

Positive trowel_101
(1 review)
On Nov 1, 2003, trowel_101 wrote:

My mail-order experience with this company has, I feel, set the standard by which all others will be judged. Two orders of lilies were sent quickly (within a week) and well packaged. Of 18 bulbs ordered, two were unusable. I contacted Customer Service and was promptly told replacements would be shipped as soon as possible. They, too, arrived within a week, were larger and more plump than the bulbs I had ordered previously. I even had a stowaway bulb that wanted to live in my garden! Cheerful, friendly staff, excellent quality product, followed by quick delivery goes a long way in building a loyal clientele. I will definitely be ordering from McClure and Zimmerman in the future.

Positive rulien
(12 reviews)
On Oct 30, 2003, rulien Hagerman, ID (Zone 6a) wrote:

I just received my bulb order and impressed with the quality of bulbs I received. I will be ordering from McClure & Zimmerman Quality Flowerbulb Brokers in the future.

Positive nevadagdn
(118 reviews)
On Oct 27, 2003, nevadagdn Sparks, NV (Zone 7a) wrote:

I've been ordering from McClure and Zimmerman for a few years now, and the vast majority of plant failures I've experienced have been my own danged fault (putting my bulbs in the garage and forgetting about them until March--that kind of stupidity). The most recent shipment was received about when I would expect to receive it, and the bulbs were of good quality and in good condition with the exception of one daffodil bulb which had rotted. Since I let the entire shipment sit in its original box for two weeks prior to planting/discovery and the rot wasn't far advanced, I can't fault the company for that either.

I keep going back to McClure and Zimmerman mostly for the selection, and the ability to purchase small quantities of bulbs. Prices are okay, not excessive and not wonderfully inexpensive.


On October 23rd, 2007, nevadagdn added the following:

I placed a web order for some bulbs tonight. I know it's late in the season, and I can only hope that the bulbs will be delivered soon and in decent condition.
On October 26th, 2007, nevadagdn added the following:

The bulbs arrived today, in good condition and of decent quality to begin with. Included was a nice bonus of 6 'Baby Moon' daffodils.

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