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Comments regarding Baker Creek Heirloom Seed Co.

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1161 positives
33 neutrals
52 negatives

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RatingAuthorContent
Positive Driftingcowboy
(5 reviews)
On May 5, 2005, Driftingcowboy Helenwood, TN wrote:

Ordered 10 differant types of tomato seeds. All have germinated.

Positive Valpo
(1 review)
On May 1, 2005, Valpo Valparaiso, IN wrote:

Baker Creek is a fabulous enterprise offering a wide variety of heirlooms. Their selection of European melons will make your eyes water.

I've ordered from Baker several times in as many years and always receive prompt attention and well-packaged merchandise. The site is easily navigated and offers interesting tidbits about the origin of varieties.

A hearty endorsement from a midwest heirloom and organic grower.

Positive Southerngurl
(4 reviews)
On Apr 29, 2005, Southerngurl Yellville, AR wrote:

Second year I have ordered from Baker Creek, and my experience was great. I ordered over $50 worth of seeds all together this year. I always get my orders promptly, and there are always more seeds in the packets than they say, sometimes twice as much. I usually get excellent germination. Nice people, answer questions promptly. They have some varieties you cannot find anywhere else. I love to browse through their catalog. :D

Only problem I had was that, this year, the huckleberry seeds and african bird pepper seeds did not germinate, which was quite odd, perhaps I did not have them warm enough.

Positive seedsaver56
(5 reviews)
On Apr 10, 2005, seedsaver56 Casper, WY wrote:

This is my third season of ordering seeds from baker creek. My orders arrived fast and one item was out of stock and had a refund check with the order. I ordered a lot of tomato seeds and squash seed this season. The seed has done very well, I have had some problems with my squash getting good size the past couple years but it's not the seed, I needed to do some crop rotation and add some compost and manure which should help in that area.
I also subscribe to their magazine the heirloom gardener, it is a superb publication packed with a lot of great information. This year I placed two orders both arrived fast within a week and were in great shape. I am anxious to see how they grow this season. last season in wyoming was usually cool and wet at times so it was hard to blame the seed regardless of where they came from. I will be doing business with baker creek for a long time. I also hope to make it to their spring planting festival this year.


On June 9th, 2005, seedsaver56 added the following:

An update to this post. I made it to their spring planting festival April 25-26-05. What a great experience, lots of great vendors, excellent speakers and more. I also got lots of seed packs that were on sale for 1.00 each. It is now June 8th the seed is in the ground, cool weather is slowing germination, will see how they grow when it warms up,soon I hope. Great company I support them in all they have to offer.
Positive Vashur
(9 reviews)
On Apr 3, 2005, Vashur Wichita, KS (Zone 6b) wrote:

Very fast service !!! I was having trouble finding blackeye pea seeds locally this year and hadn't ordered them with my larger order from another company. The California blackeye seeds were pretty expensive from Baker but I guess I made up the cost with the much lower shipping cost as compared to my usual company. I also ordered an interesting sounding mesclun mix and an heirloom melon.. It would have been helpful if I had known there were only 30 seeds in the pea packets but I probably still would have ordered them.

Positive Joan
(32 reviews)
On Mar 22, 2005, Joan Belfield, ND (Zone 4a) wrote:

I have ordered from this company several times, and the seeds are always fresh and germination is great! They are also very generous with the amount of seeds they send.

I will definitely keep ordering from Baker Creek Heirloom Seeds.

Positive goatster
(19 reviews)
On Mar 14, 2005, goatster Pine Mt, GA (Zone 7b) wrote:

Got my order of seeds FAST! No problems with order and the site is very easy to order from. I would love to see more photos of the items! This is actually my second order with them, the first was an order for my father last Spring. I had it shipped to him and he got them quickly.


On April 6th, 2006, goatster added the following:

Just got my third order in 3 years. They are no doubt my favorite seed company. The seeds are great, the shipping is quick and the surprise free packet of seeds if great. Glad however it wasn't the green zebra tomato LOL! Got plenty thank you! I also like the fact they fight Gene-Altered Food! Thanks for your fight.
Positive skatayama
(7 reviews)
On Mar 12, 2005, skatayama Keyport, NJ (Zone 7a) wrote:

I placed an order through their website on March 6 and received it on March 12. This is my first foray into growing so many of the heirloom tomatoes and melons so I am really looking forward to sowing and growing these.
Fantastic catalog and website. Easy navigation on the website. I wish there were more flowers.

skatayama

Positive tomatojam
(2 reviews)
On Feb 2, 2005, tomatojam Winchester, KY (Zone 6a) wrote:

Baker Creek has always been a joy to work with. E-mails have been answered within 1-8 hours. Seed always fresh and clean, high germination. Excellent selection of varieties, with good histories in the catalog and website. Sent in a large order ($135 - about 70 different varieties, 10 species) and received all back in less than two weeks - one variety was out of stock, and there was a note and a refund check in the package with the seed. Excellent packaging in padded mailer.

Bravo to all at Baker Creek!

Positive schrreno
(2 reviews)
On Jan 22, 2005, schrreno Rochester, NY wrote:

I ordered seeds from Baker Creek for the very first time this year. My order arrived within a few days of placing it.

What impressed me the most was the way they handled a couple of minor problems. I think a company's reputation should also be based on how they handle problems. I had one out-of-stock and have already received my refund! VISA can't even refund that quick. :-) The other problem encountered was receiving the wrong size seed packet(My wife said she wouldn't mulch if I didn't grow the white watermelons). I sent one brief e-mail which was responded to within a day and had the correct size packet being shipped out.

This company was easier to deal with than most and very professional. We are still trying to find the right plants that 'want' to grow in our yard, and with this kind of service and selection, we'll continue to deal with them.


My only criticism was with their catalog. Don't get me wrong... It is awesome, but being kind of new to gardening it would've helped to have known germination and maturity dates for all varities without having to look elsewhere.


On January 22nd, 2005, schrreno added the following:


order# 1842-4521-8304
On January 24th, 2005, schrreno added the following:

Baker Creek is wonderful!!! Five days after my mishap with the order, they have refunded the money for their out-of-stock, refilled my order with the seeds as a gift and replaced the short ordered seeds. Thank-you
Positive Breezymeadow
(8 reviews)
On Jan 19, 2005, Breezymeadow Culpeper, VA (Zone 7a) wrote:

Unbelievably speedy turnaround time considering this is the "busy season" for seed ordering. Placed an order for 39 items (including a T-shirt & a subscription to their magazine) on Jan. 12th; received order in the mail yesterday (Jan. 18th).

Five items were out of stock, for which they enclosed a refund check. E-mail questions were answered promptly & cheerfully. They also very thoughtfully included not only a sample copy of their Heirloom Gardening magazine, but also 2 packets of free/gift seed - one of "Green Zebra" tomato & one of an heirloom melon variety I'd never tried before. The gift selections were particularly nice, as I've found that "gift seeds" from other companies frequently tend to be of the more common stuff. These will actually be fun to try.

The only problem/error with the order was that I had ordered a pack of purple kohlrabi & they sent me white Vienna kohlrabi instead - but I quite frankly like both varieties, so no big deal.

I will add to/update this post re: germination, etc., as I start the seeds, but unless something goes horribly awry, will DEFINITELY order from these folks again.


On January 19th, 2005, Breezymeadow added the following:

Baker Creek just gets better & better. Just received an e-mail from them advising me that they put a package of the purple Kohlrabi I originally had ordered into the mail to me today. You just don't find a whole lot of customer service like this anymore.
Positive skunkster
(8 reviews)
On Jan 17, 2005, skunkster Moscow, ID (Zone 6a) wrote:

They were out of a few things, which seemed strange considering how early I ordered. Overall I am happy with my purchace.

Positive bubbashrimp
(2 reviews)
On Aug 12, 2004, bubbashrimp Mountain Rest, SC (Zone 7a) wrote:

I've ordered from Baker Creek Heirloom three times with great results. The shipping was timely and the seeds of an excellent quality. I received a refund check with my shipment for any item not available. I'll be ordering my seeds from them in the future.

Positive enilniah
(7 reviews)
On Apr 24, 2004, enilniah Rockford, OH wrote:

very quick to fill my order and arrived promptly. will order from this company again.

Positive paulakward
(1 review)
On Apr 2, 2004, paulakward wrote:

I searched the internet for fordhook acorn squash as my father-in-law remembers it so fondly. Baker Creek was the only place I could find it. I ordered the fordhook as well as some other interesting things I found on their site. Of course, as it sometimes seems to work out, I got everything else I'd ordered within a few days, (as well as some free seed), but the fordhook acorn was out of stock...not backordered, but a credit slip that left it up to me to reorder. (Suggestion to Baker Creek: why not just make it a backorder?) After a couple of e mails I sent that were not answered, I finally sent the credit slip by US mail requesting two varieties of tomatoes if the fordhook was not available. Within days I got not only the fordhook acorn that I had ordered, but also the alternate suggestions I had requested if the acorn were not available--all as gifts--no charge to me--plus a very nice handwitten note apologizing for any inconvenience...and explaining that the acorn had just arrived. Also their catalog came within a few days...anyone who has not seen the catalog needs to order one just to have as a coffee table book--Beautiful! I love just looking through it and seeing the photographs of the different plants and vegetables. I've given mine away and wish I had another to replace it. I will definitely order from this company again. The seeds have all had 100% germination as far as I can tell. I'm expecting a really good crop this year.

I am impressed with Baker Creek's selection, their catalog, their website, their friendliness, and their reasonably priced seed and shipping costs.

Positive jwulf
(4 reviews)
On Mar 31, 2004, jwulf Batavia, OH wrote:

I orderd several types of heirloom corn and I think the
package arrived in something like 3 days! And they even
included some free tomato seeds for me to try! Their web
site is also very informative and easy to use. I'll
definitely be ordering from them again!

Positive pwiebe
(2 reviews)
On Mar 26, 2004, pwiebe Amsterdam,
Netherlands wrote:

I have been ordering from this company for about 2 years now, and I live in The Netherlands.

I have never seen seed germinate so quickly or completely.

All of my orders have come with amazing speed. I have never received a damaged order.

A few times I have been disappointed with a sold out variety or two, but the incredibly interesting free packets of seeds they give away have more than made up for the disappointment.

The little bit of email I have exchanged with them has been prompt and courteous.

Their prices are extremely reasonable, as is their shipping and handling costs for overseas orders.

Positive Liquesce
(2 reviews)
On Mar 10, 2004, Liquesce Mohnton, PA wrote:

Amazing selection -- I suspect pure heaven for melon growers -- in particular for those of us who love heirlooms and unusuals, a strong dedication to non-GMO products, reasonable to below average prices, fast shipping, fantastic germination rates so far, and a free packet thrown in that's something I'll actually use ... I couldn't be happier with this company.

Positive june02bug
(1 review)
On Mar 9, 2004, june02bug wrote:

I have to add my positive. They quickly shipped my entire order. Germination rates have been wonderful. I will order again and again!

Positive sekhmetsat
(6 reviews)
On Mar 9, 2004, sekhmetsat Columbus, OH (Zone 5b) wrote:

i ordered from them again this year, this time from the website... i love their stuff, delivered safely, promptly, and well packed, with freebies that are great!!!

Positive aphroditeslaugh
(3 reviews)
On Mar 5, 2004, aphroditeslaugh Seattle, WA wrote:

I recently got very interested in heirloom seeds, so naturally, I ended up with the Baker Creek catalog. I was slightly hesitant because of the reports here that they didn't ship with bubble mailers, and seeds got crushed. But there were so many varieties they carried that I couldn't find anywhere, so I went ahead. I am pleased to say my order arrived safe and sound in a bubble mailer, completely intact with an extra pack of seeds thrown in. So far, I have had very good germination results. I will definitely be back next season, their selection is fascinating.

Positive bushbaby
(1 review)
On Mar 3, 2004, bushbaby wrote:

This is the first American company that I have ordered from and I found the service very quick and efficient, the seed packets arrived here in Ireland much faster than from a few companies I use in the UK. The quantity of seed provided was also quite generous. Will definitely be using them again.

Positive bathrick
(2 reviews)
On Mar 2, 2004, bathrick Millheim, PA wrote:

Purchased from Baker Creek for the first time this year - seeds arrived quickly and well packaged. Happy with transaction, Thanks!

Positive fwfarm
(18 reviews)
On Feb 26, 2004, fwfarm Lebanon, OR (Zone 7b) wrote:

Very happy with my order. They did send one wrong packet but I emailed; they were very helpful and proactive in getting me the right one, and sent extra packets both with my order and as an apology.

Positive phsalbee
(2 reviews)
On Feb 15, 2004, phsalbee Bucyrus, KS wrote:

I recently placed an order for about 35 packs of seeds with Baker Creek. I received my order about 5 days after I placed it. Everything was packed well in bubble wrap, and arrived in very good shape. They even included a free pack of seeds with my order. I will do business with these folks again, and would highly recommend them to anyone. Great folks to do business with.

Positive WUVIE
(21 reviews)
On Feb 9, 2004, WUVIE Hulbert, OK (Zone 7a) wrote:

I can always count on Baker Creek.

Recently I placed two good sized orders which
were just a little shy on the weight. I called,
and within days, received not only the corrected
items but above and beyond what I was due.

I am very pleased with the prompt resolve and
method of going out of their way to please my order.

Of course, I will be back. :-)

Positive snelson
(3 reviews)
On Feb 9, 2004, snelson wrote:

Two days ago, I received my first order ($193.80) from Baker Creek Heirloom Seed company. I mailed the check and order form on Jan 18, 2004 and received my shipment just 20 days later on Feb 7, 2004. Actually, it might have come in several days before, but I only go to town about once a week to pick up my mail.

The box was bubble packed. Of the 96 items ordered, all seed packets that arrived were still sealed and in excellent shape with no lost seeds, two items were backordered, one item had an extra packet of seeds, and one item is missing. The book "Seed to Seed" arrived in perfect condition as did the magazine. The promised gift packet of seed was there. Not a perfect shipment, but not bad either considering the large number of items ordered. I'm sure I'll order from this company again next year.

I emailed them today to correct the missing and extra items and to inquire on the backordered items. Actually, I'm glad something was missing as now we'll see how their customer service works.

I'm looking forward to getting their seed into the ground and seeing what comes up.



On March 19th, 2004, snelson added the following:

I just thought I'd add these final comments.

The two backordered items showed up a couple weeks ago without any intervention on my part. However, that triggered my memory that they hadn't ever responded to my email about the missing item in the first shipment. So it took two calls to get it sent. In the first call, I found out that neither of the two ladies that handle those type problems were there. I was told to call back the next day. So I did and received courteous service and a prompt replacement for the missing seed packet.

Now it's all up to me to get it all to grow.
Positive lettucelaw
(5 reviews)
On Jan 29, 2004, lettucelaw Woodinville, WA wrote:

After reading some negative reviews regarding the packaging method used by this company, I contacted them and received a prompt response, indicating that they now use bubble wrap, and would glady replace any damaged seed. I will report back once I receive my order, but, based on the promptness of their reply, suspect this neutral rating will be quickly changed to a glowing positive.


On February 2nd, 2004, lettucelaw changed the rating from neutral to positive and added the following:

My order arrived today, Feb. 2 (note quick delivery time between MO and WA!). The order was packaged, as promised, in bubble wrap. I received TWO free seed packets, including a new sweet pea to add to the several varieties in the order just placed. Did Baker Creek carefully select this as one of my free packets or did I just get lucky? Don't know, but am delighted either way. A substitue was made for one of my selections, but included a note that Baker Creek would refund my money if not satisfied with the substitution. Nice anticipation of a potential problem and pro-active offer of a solution thereto. I am quite impressed with this company and will place additional orders in the future. Good job, Baker Creek Heirloom Seeds!
Positive Jacquelyn
(2 reviews)
On Jan 29, 2004, Jacquelyn (Zone 8b) wrote:

Just received my first seed order from them. Perfect condition, promptly shipped in a padded envelope.

Positive angel_orto
(3 reviews)
On Dec 16, 2003, angel_orto Tuscany - Italy,
Italy (Zone 9a) wrote:

More than positive,they are the perfetct company for everyone who is concerned in biological diversity , in the safeguard of traditional heirloom and nature conservation !
Also they are very efficient in sending seeds and in managing orders,
also from Europe is a pleasure to buy from Baker Creek !
I will recommend them to my friends !

Angelo

Positive toad_ca
(4 reviews)
On Dec 5, 2003, toad_ca Los Angeles, CA wrote:

I love this company! These are friendly, generous people who are really on top of their business. The germination rate on the seeds I've received from them over the last year has been excellent and all of the seeds were the right varieties. Recently I ordered several types of pepper, lettuce and tomato seeds, but they were out of one of them. The check they sent me as reimbursement was too high so I suggested they just send along a packet of a lettuce I'd forgotten to order and I'd send back the check. They told me to tear up the check and then not only did they rush the new lettuce seeds out to me but they also threw in two additional packets of other peppers (this is along with the free packet they seem to include with every order anyway). They will continue to be my first choice for seeds for a long time to come.

Positive becky3086
(9 reviews)
On Dec 3, 2003, becky3086 Thomson, GA wrote:

I ordered in Jan. got a partial order in March. They were in a thin manilla envelope, no padding, several of the bean and squash seeds were broken. I waited for the rest of my order, finally in May I emailed and they said they didn't know what was wrong with the post office but I should get my seeds soon. I got them two days later. What was wrong with the post office is you cannot send a manilla envelope with several packs of seeds in it for $ .36! The post office sent it back to them. What kind of company doesn't even bother to weigh for postage? Also the free seeds did not germinate.


On February 5th, 2004, becky3086 changed the rating from negative to positive and added the following:

They emailed me and I told them I would order from them again this year and see how it goes. My order came in today and I think they are doing much better. It came in a bubblemailer with the seed packages well sealed. The seeds were all there and they sent the free seeds and a gardening guide. They took about a week longer than Seeds of Change and Bountiful Gardens but it was still quick. I think they are doing much better and would feel good about ordering from them again now. Thanks Baker Creek!
Positive oldtimin
(5 reviews)
On Oct 17, 2003, oldtimin Montpelier, OH wrote:

I have dealt with Baker creek for 3-4 years now. I can tell you they will continue to get my business and I will only buy from another company what I can't get from Baker creek. They have bent over backwards for me, always gotten my orders out to me incredibly fast, and even got me started in market gardening. I would also like to recomend there magazine for anyone who likes heirlooms and for those who don't, well all I can say is order a packet of Baker creek brandywine tomato seeds and you will be hooked. Thank you very much for all you have done for my garden Jere Gettle, you have my business.

Positive winane
(1 review)
On Sep 7, 2003, winane Alameda, CA wrote:

We have used baker creek for 2 years now. we have made several orders. we mostly are very very estatic about all the varieties they carry. i absolutely love their romenesco costata squash! love all their squash and pepper varieties. we did have one incident where the seed didn't grow out to true description. so i wrote them and they sent me another packet in a regular envelope. all but 2 seeds were crushed. i wrote them again requesting a padded envelope. i received the seeds in a bigger envelope this time with a catalog enclosed. still some seeds were crushed. they also at that time enclosed a free packet of seeds i had not requested. i thought that was definitely a nice gesture. but still i would think that they would send their seeds out in a padded envelope. besides this one incident we are very very happy with them!

Positive Agrinerd
(11 reviews)
On Aug 25, 2003, Agrinerd Franklin, NC (Zone 6b) wrote:

I was please with the prompt and personal service they gave. When I ordered online by card and they were out of stock on an item, they returned the money to me by check. I kept in touch by email and the informed me that they would be able to get more in from their grower later if I was interested. I was, and had seed in time to plant in the spring.

Positive dominored
(4 reviews)
On Jul 20, 2003, dominored Kaysville, UT wrote:

Great selection of seeds, colorful catalog and quick shipping. I am watching my garden grow as the seeds germinated beautifully. Will definately buy from again!

Positive JackiMac
(2 reviews)
On Jul 3, 2003, JackiMac Birmingham, AL wrote:

I placed my order online on a Sunday evening...by Thursday I had my order! Yes, they were sold out of 3 varieties I had wanted but that's what I get for waiting so late in the season. With these being rare heirloom seeds it isn't surprising that the seeds went fast :)
GREAT company! I'll order from them FIRST next season. Customer service was excellent...prices are very affordable and I LOVE the selection of rare seeds!!
And what a beautiful full color catalog with a TON of growing information!


On March 11th, 2005, JackiMac added the following:

I placed another order with this company and I am still amazed :) I received my order very, very fast....it was correct and most of the seed has germinated. I STILL love this company and the customer service is very helpful...I called to find out some information on some seed I had ordered and the person I spoke with was very informed.
Once again....they have my business and will keep it :)
Thanks BC!
Positive oddjere
(3 reviews)
On Jun 17, 2003, oddjere wrote:

The seeds came quickly, the plants are coming up beautifully, and they included a cool freebie too!

Positive soilserf
(9 reviews)
On Apr 14, 2003, soilserf douglasville, GA (Zone 7a) wrote:

Placed order using there web site, received complete order in 6 days, all in good condition. Looks like a good place to "do business".

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