Comments regarding Dutch Gardens

Posted on June 11, 2020, updated June 13, 2020
Posted on June 9, 2020, updated June 11, 2020
Posted on May 14, 2020, updated June 9, 2020
Posted on May 13, 2020, updated May 14, 2020
Posted on April 23, 2020, updated May 13, 2020
Posted on April 23, 2020, updated April 23, 2020
Posted on November 21, 2019, updated April 23, 2020
Posted on October 24, 2019, updated November 21, 2019
Dutch Gardens has come through with nice quality plants again, that were very well packed.

I appreciate that they were delivered right to my door this time, so I could open the box immediately and begin taking care of them.

I have planted them all, and they are doing well.

While I had initially requested a later shipping date, due to the erratic nature of our early Spring weather, their early arrival has worked out well, since it has warmed up much earlier than usual and is staying warm.

I ordered Coral Honeysuckle, two species of Foxglove and Golden Ball Coreopsis. The coreopsis is already blooming.

I am very happy, and again, I thank Dutch Gardens for having this order delivered directly to my home instead of languishing in the Post Office where I might not have been able to immediately retrieve it.

Good work, Dutch Gardens!

I ordered a couple 3 in 1 angel trumpets from Dutch gardens and received them back around 1st of sept and didnt think much about it and went ahead and planted them not expecting them to do anything till spring ..to our surprise they started growing and bloomed they're first flowers right after New years 2019 ..so beautiful thank you Dutch gardens

I have used Dutch Gardens twice this year and have had a positive experience. Both times the plants arrived when expected and packaged well. Now I can only wait and watch, to see how well the plants do.
Can anyone explain the truth regarding the relationship between Dutch Gardens and Royal Dutch Gardens? I was told by a representative of Royal Dutch that Dutch Gardens is a sister company, that is their "Budget" outlet! It is curious to me that both their catalogs and receipts look identical. Since I have had a very negitive experience with Royal Dutch and a very positive one with Dutch I only want to repeat the positive.

"On Jun 7, 2015 10:36 AM, Dutch Gardens responded with:

We are happy to hear that you have had a positive experience with us! Royal Dutch Gardens is a sister company however, a separate company. We are sorry to hear of your experience with them but please note they have a 1 year replacement guarantee as well! We hope you take advantage of the guarantee and look forward to serving you in the future."

Ordered 3 "Revolution" Hydrangeas in June. They came on July 16, It was a good price and the plants are lovely. They were well packaged. If I have any criticism, it concerns communication. There was no notice of shipment, and, it being summer, I could have been on vacation. I have read the comments about not getting what one ordered. I'll have to wait until these bloom to see if I got what I ordered, and I would have to do that no matter who I ordered them from. All in all, a positive experience.

Posted on May 14, 2012, updated July 10, 2013
Posted on April 26, 2012, updated May 14, 2012
I gave them a try with an order for a couple of orienpet and asiatic lilies. The bulbs that arrived were of a good size and healthy and well-packed in a sturdy box. I immediately placed an additional order for more lily bulbs and a couple of perennials so we'll see how they do with the second order.

I recently got my mail order and was very pleased with my peonies and iris.The peonies were huge size I am pretty sure with these bulbs they will establish fast and bloom soon. They were not cheap but that what you pay for .I ordered peonies 2 years ago from a different bulb company and they were tiny in comparison. It was my first experience and I was happy . The iris was good quality too with plenty of roots.
They also include unexpected gift of 8 Apricot Impression tulips
which were big and healthy bulbs. I appreciate it.
I will buy from them again.

I used Dutch Gardens for my wedding favors and I was very pleased with what I received. I ordered 200 bulbs with 3 varieties: Peacock Orchid, Freesia Mixture, Crocosmia Mixture. At first there was a delay in the order due to weather, but my order arrived in time for the wedding. Although it caused a little stress (those little wedding details) its because they want to make sure their flowers arrive healthy and ready to plant with satisfied customers. When my bulbs arrived, they were gorgeous. I was so excited to be giving them out at my wedding and the guests loved them. I was also pleased with the two lily bulbs I received as a free gift with my order. I will definitely use Dutch Gardens again. My only suggestion is they use different method of transporting their bulbs instead the plastic bag they used for mine.

Posted on May 14, 2012, updated May 14, 2012
Posted on April 4, 2012, updated May 14, 2012
Posted on January 28, 2012, updated April 4, 2012
Placed several large catalogue/check orders from Dutch Gardens, Bloomington, IL, from their colorful catalogues last year to include bearded irises (grown in OR), tulips, daffodils, lilies, from Holland -- all of which were planted and should appear here in Spokane (Zone 5-B) later in the season. (We have all four seasons and it is very hot in the summer and very cold and snowy in the winter. I do put fine bark down in the gardens to protect the plants.) I'll let you know how they bloomed later in the year, but I was pleased to see the good condition of the bulbs, etc. on arrival, all products accounted for, boxed and labeled nicely, and it seemed to me that their bulbs, rhizomes, etc. were even healthier and larger than ones I had purchased from other mail-order companies. Their products are, on the whole, rather expensive, but not out of line and with a nice and varied selection and offered some I hadn't seen in other catalogues. There are "65 sale items" and "money-saving collections" and "75 new items" advertised in their Spring 2012 catalogue. They've sent me two spring catalogues so far this year, one that had a nifty "table of contents" listing types of plants and page numbers for reference, which was very helpful and appreciated. Having said that, I WAS concerned because Dutch Gardens did NOT send me confirmation e-mails of orders received nor e-mails stating when they had shipped same or any sort of tracking information - again, which the other nurseries I use do routinely. When I e-mailed them a query - ("Just checking to see if you got my order."), I got a "stock" e-mail answer that the "order was being processed and would be sent at the appropriately time," no details. (I didn't try phoning them.) I did receive all the products in a timely fashion, despite my concerns, but I had to remember to tear off their shipping labels securely taped to the outside of the cartons in case of replacement within a year; this process was a struggle for this senior, to rip the labels off before recycling the cardboard. They don't have a mechanism on their website whereby you can see your prior orders listed as a reference, as many do, to refresh your memory of what you've ordered. They don't offer $25-off coupons in their catalogues, like some companies, nor do they have a guaranteed "lifetime replacement" if unsatisfied with no return of plant or paperwork needed, as Breck's does. I might add that the Breck's, Michigan Bulb and SpringHill, which I have done business with provide excellent service, and no-hassle replacements on request, and nothing needs to be shipped back to them, they take your word for it. I have no complaints with them whatsoever - rather but just wanted to try another company for fun. Now, Dutch Gardens do currently offer (for example) a pair of beautiful white lilies of their choice (worth $10) free with a $50 order. So, there you have it. Despite my apprehension, and feeling disconnected to what was going on with my orders, they did send me good-looking products that were well packed and all accounted for. Perhaps their seemingly larger and more robust-looking bulbs to my eye will produce beautiful flowers this spring and summer, I'll let you know one way or the other.

I have ordered bulbs from Dutch Gardens for many years and have always been extremely satisfied with the quality of their fall bulbs. The Pink Impression flower bulbs were huge as well as the Miss Saigon Hyacinth bulbs I received this past year. They all bloomed beautifully in the garden. I also was thrilled with the gorgeous Intrigue Daffodils that I have ordered from them several years in a row. They are not cheap but they send great quality bulbs that are packed wonderfully.

I ordered five different daffodils and some crocus.
They were all large sized bulbs that looked healthy
They are kind of pricy for the rare ones.

Dutch Garden's customer service department has been amazing! Not only did they replace the monarda I had ordered, but they accommodated my choice of ship-by dates. I've never known another company to do that. I will definitely order from them again.

I am the garden columnist for the Sunday editions of the Spokane (Wash.) daily newspaper, The Spokesman-Review. I am also a Master Gardener.

I have been a long-time customer of Dutch Gardens - I have been very pleased with both the quality of their products as well as their customer service.

For years, I have been looking for a Monarda cultivar, 'Beauty of Cobham,' that I saw in a garden a long time ago. It has a 2-toned flower (light pink and wine-colored). I finally found them at Dutch Gardens as plant starts and bought them a couple of years ago. The plants looked a bit sad and didn't make it through the winter.
I contacted Dutch Gardens and they replaced them for me the following spring when they had some available again.
That was last year and the plants are doing great.

I've ordered plants and bulbs from Dutch Gardens for many, many years and they always stand behind their products which is terrific.

I'm really tickled with these plants and they're looking particularly robust so they should do just fine from here on out. And here's the cool news: I just checked Dutch Gardens' online catalog and they do have 'Beauty of Cobham' available for shipping in the fall. If you would like to see a photo of the Monarda and more information on it and other garden topics, please visit my non-commercial garden blog at susansinthegarden.blogspot.com.

I ordered 3 plants and 10 bulbs. I was away when package delivered and by the time I was ready to plant, the plants were dead. I contacted Customer Service and they were replaced. The plants are healthy and I next contacted them online to report that 8 of the 10 bulbs did not come up. In a couple of weeks, a package with 10 more bulbs arrived. I'm impressed!

Posted on July 3, 2011, updated July 3, 2011
I love Dutch Gardens and have used them for many years. Their bulbs produce the biggest and most beautiful plants I have ever seen. I have lilies that are almost 7 feet tall (they multiply every year, too!) and their dinnerplate dahlias are incredible.
I cheated on them this year and ordered from another company that was less expensive; I sincerely regret that choice. I will never do that again.
On the very rare occasion that I don't get the result I wanted from my order, Dutch Gardens was very helpful in either refunding my money, crediting my account, or shipping a replacement. This is a company I can trust and I will give them my business every year from now on. My favorite is their Kelvin Floodlight dinnerplate dahlia - absolutely huge and gorgeous!

Posted on March 20, 2011, updated May 6, 2011
Years ago I had AWESOME success with the plants that I received from Dutch gardens. The new plants that they are offerring this year are exciting. I have ordered fuschia, candy lily and OSO easy paprika rose. To me the plants are not cheaply priced,but, expect this is a case of you get what you pay for. My front-yard and side gardens should be beautiful with these plants arriving good-sized, healthy as I have always had from this company. Iwill update upon arrival.

I have ordered many bulbs through this company within the past several years and have yet to have a problem. Their bulbs always seem to be nice, large, and plant well. I ordered an amaryllis a few years ago (I don't recall the name but it was pale pink) that was just gorgeous- it was so nice that it was able to be subdivided the next year and years to come- which made wonderful gifts and all bloomed successfully.

I have not ordered seeds or live plants through this company but can highly recommend their bulbs.

Posted on February 18, 2010, updated March 16, 2010
A few months ago I ordered 2 amaryllis bulbs from them...Rilona (vivid orange) and Sumatra. They arrived in a timely manner, well packed in bags with named variety and plastic markers with proper info, etc. The bulbs were large and healthy (and quite expensive). I had no concerns because I had placed many orders with Dutch Gardens before with few problems. Naturally, you cannot tell what color the flower will be just by looking at the bulb. I planted them in pots complimentary to the respective flowers to come... i.e. light apricot pot for the orange Rilona. To my dismay, the "Rilona" bloomed a light pink with white markings!! Called them, explained to Customer Service what the problem was...the girl didn't even know what an amaryllis was!!! Kept telling me they only came in pink! This even with my Order Number and the Item Number and description of the bulb showing next to it. Finally she told me they did not have them in the Spring catalog. I told her I had ordered them from the FALL catalog, and to find the info from that catalog. At this point she said that I would be issued a refund to my card for $17-plus dollars which hasn't shown up yet! This has soured me on Dutch Gardens. I am leaving a Neutral because the bulb did flower, but it was NOT what I ordered!!

I ordered 100 daffodils and 300 wood hyacinths, I received them in a timely manner and the bulbs were all in good condition. I was very pleased with my order and Dutch Gardens.

I was disappointed to see in the Dutch Gardens, Spring 2010 catalog that the Dahlias are listed as suitable in Zones 4-10, which is technically true ... IF YOU DIG THE BULBS. The dahlia descriptions do not indicate any where that the bulbs have to be dug, which makes me distrust the zone information for any bulb I am not intimately familiar with or willing to research as part of my decision to order.

I have been ordering from Dutch Gardens for over 15 years now and I have found them to be fabulous -- in customer service, knowledgeability of product, and quality of product.

Every plant or bulb was shipped on time. On the rare occasion that a plant didn't grow, I would call the company and they would offer to either replace the item or credit my credit card or account. I have never been disatisfied with them. I would recommend them to anyone.

At my former home, I literally would have people coming with their grandchildren to see my garden. Compliments ran amuck! "How did you get this to grow? What a different flower. Where did you get it? Your garden is beautiful!" My former house was on the market and sold because the buyer fell in love with my garden.

I have recently moved to a new place and have just ordered some $400 worth of things to grace my new bare lanscape. Dutch Gardens gave me coupons and the "bill me later" option when ordering. I am anxious to create another beautiful landscape!

I have ordered from Dutch Gardens on numerous occasions for many years and have had only positive experiences. I mostly order items not found as easily at my local nurseries and am usually pleased with the plants. They may be small upon delivery but are most times hardy plants that survive and thrive. I am willing to pay a little more for their plants as they will replace a plant that does not make it or credit your acct. unlike my local nurseries. I have called them the following year if a perennial fails to return and they have cheerfully credited my acct. to be used when ever I please. I have spoken to them on numerous occasions and always received the most courteous responses. I have even had a representative work with me to get my totals the lowest possible! As we all know some plants make it and some don't, but I am much more likely to take a chance if I know the company will stand behind their guarantee. Dutch Gardens does. They also keep a running history of your orders. I have been able to find out what year I ordered a certain perennial and when it was shipped( ie.) the best time to divide and replant. I find that actually talking to the company instead of corresponding by email is a much more satisfactory method of communication and produces better results.

I recently ordered 6 tiny tim euphorbia. I received my order within 10 days and the packing and the shape of the plants upon receipt was excellent.

I just got 4 Burning Hearts Dicentra that I was having a hard time finding online. This is a somewhat fragile plant that was shiped VERY well! All four were a good size and are doing very well! I would order from this site again!

I took a chance on Dutch Gardens (especially after readig some of the negative reviews) but after a fellow DG'er told me that she had never had a problem with Dutch Gardens, I gave them a try. I ordered 2 Stuttgart Cannas, 1 Japanese Iris (Stippled Ripples), 1 Dahlia (Treat), and 3 Lilies (Adios)...the Cannas were really nicely sized, the dahlia clump was nice, the JI was a nice size and the lilies were about as big as the lilies I ordered from Brent and Becky's! I took a chance on Dutch Gardens, and as a first time costumer I don't have anything negative to say about my experience at all. The plant materials were all great, the shipping emails kept me abreast of when the shipment would arrive, and the overall transaction was very nice! I'll more than likely be ordering from Dutch Gardens again!

I am new to mail-order gardening. Ordered 2 peonies, I iris and daffodil bulbs. When the order came today I was SHOCKED at the large size of the bulbs. I have never seen bulbs that large in local garden shops or retailers. The peonies were as described, with 2-3 eyes each and each with some healthy looking little roots (much nicer than bare root peonies I bought at a big box retailer which didn't grow). The iris was a nice size and had quite a few roots on it. The order was carefully packed and I love the individual labels which came with each item so I can mark where I planted them. Now dreaming of spring already with hopes I got them settled in their new homes adequately. If those daffodils don't bloom, it won't be because of lack of quality in the shipment I got, that's for sure!

I have ordered dahlia bulbs from Dutch Gardens for years and have been completely satisfied. A few years back I ordered peonies for myself and my mother and we both planted them in the fall - neither one came up - I contacted Dutch Gardens and they replaced them and mine were just huge this year - keep in mind it takes a while for peonies to get going. I placed an order for tulips for my daughter's birthday this fall and am hoping that she will be as happy with them as I have been with the dahlias.

I could hardly be happier with my purchase from Dutch Gardens. The plants were the largest I've received from any mail order company and were securely packaged. Shipping was quite fast.

I used a discount code on top of clearance prices and was concerned because the online total didn't reflect it, so I emailed the company. I received a very prompt and friendly reply reassuring me that everything was OK, and even got a personal phone call assuring me of the same.

There was only one problem with the order; one plant (a viola) didn't have the plastic bag over the soil like all the others did, and when I removed it from its cardboard packaging, I found the plant broken off from its roots. I didn't contact Dutch Gardens because it cost so little and I'd gotten such a great deal overall, but I'm confident they would have gladly credited me had I asked.

Even a couple of plants which I thought had died through no fault of Dutch Gardens (a brunnera I accidentally left for two days without watering, and a clematis which broke at the base for unknown reasons) came back to life--the brunnera has grown many new leaves, and even the hard, dry stick of the clematis has sprouted new life. Obviously, these were very healthy, hardy plants to begin with.

Not everything has thrived--only one of the three bareroot foxtail lilies has come up so far, and a few other plants are looking challenged, but I believe that is due more to our acidic clay soil than anything else. On the positive side, the hollyhock, hosta, sedum and aster plants look fantastic and have grown quite a bit since their arrival.

Overall, my expectations were exceeded, and I would not hesitate to order from Dutch Gardens again. The care they put into growing & shipping the plants was evident, and the customer service was outstanding!

As a relative newcomer to gardening, within the past couple of years I've placed orders from several of the larger companies that distribute eye-catching glossy catalogs. Dutch Gardens has established itself as my favorite. All of my orders have been shipped accurately and promptly, everything has arrived in excellent condition, and almost all the plants have thrived--a much better record than I've had with some other companies. (Also, Dutch Gardens is affiliated with Gardener's Supply Company; I just posted a description of Gardener's Supply's excellent customer service on their page at this site.)

I recently ordered live plants from Dutch Gardens in response to an up to 70% off Spring shipped bulbs & perennials sale. I read the reviews before ordering and was a little worried that my plants would be in rough shape when they arrived. I decided to take a chance anyway as the savings seemed to good to pass up. I placed a small order that I received quickly. I was very surprised when my order (1 rose, 3 hollyhocks, 3 dahlia bunches, 1 ghost fern, 2 shooting star, 1 hardy fuschia, 1 honeysuckle vine, 1 anemone, & 1 coreopsis) came packed with exceptional care. The plants were all large and vigorous and the dahlias were three nice large bunches. They were in individual 4" pots (excepting the dahlias), each with very informative plant tags. Each pot was wrapped in plastic bags to keep in moisture and stapled at the side to keep the soil in. Then the pots were slipped into very tall carboard sleeves with tabs that were pushed in to hold the pot in place. I was so impressed that my "clearance" purchases were fantastically healthy and well-protected in shipping. Due to unforeseen family emergencies, we were unable to plant for almost a month, though the plants were kept well-watered. Despite their overly long stay in transplant pots, all of the plants are very healthy and finally (happily) in the ground were they belong! I am surprised by the variety of experiences with this company, but I will order again from them, probably in a small quantity like last time to ensure that the quality and care is equal to my first experience.

This was my first order from Dutch Gardens. I ordered Dwarf Sorbet Lily Mixture (10 bulbs) and Double Freesia Mix (25 bulbs). I was very happy with the condition of the bulbs. They were small to medium in size and looked really healthy. Shipping was realitively fast. I would order from this company again.

I placed in order with Dutch Gardens for two Tiki Torch Coneflowers and I was very pleased with their arrival. The plants were very healthy and robust. I have planted them a few weeks ago and they are doing very nicely. I will continue to order from them.

This was my first experience with Dutch Gardens. I placed an order for two Shady Nook Gardens and two separate plants. The plants were very well packaged and healthy. The Shady Nook Gardens that I purchased were bareroot. All of the items in these collections seem very healthy. I look forward to seeing them in full bloom. Overall, I am very satisfied with the items that I have received. I will order from this company again without any hesitation.

I love roses and have a small collection now of 47 roses. Last year I ordered the rainbow rose collection. All 5 bushes died within weeks of planting. They did not look good at all when I received them. I relayed my displeasure to Dutch Gardens sometime later and they to my surprise sent me a new rainbow collection this year that I received/planted the new roses in late March. They are doing fantastic, full of foliage, sprouting even more new growth and all 5 are begining to bud. I must say after my experience last year I was quite skeptical, but they are beautiful and I am very happy.

I ordered two small orders from them this spring, mostly perennials and some bare root raspberries and blackberries. Plants were mostly small, but healthy. The raspberries were huge, and are in the ground already. I will see how things go. I did note that their prices were not always the best. I found a few things that I had thought to get from them at a better price from a better supplier, so in the future I will check around before I commit.

I have been ordering from this company for more than 3 years. I have ordered many bulbs (alliums, daffodils, tulips) and the bulbs have always been good quality, producing beautiful flowers in the spring. I just ordered 3 verbascum plants and liatris bulbs. The plants arrived in great condition, and were packaged exceptionally well. Their customer service is also great.

I have ordered several plants from this company over the years from roses to daylilies to alliums. The plants were always carefully packed and in good health. The plants and bulbs were of a good size too. I've never had any problems and they have good customer service also.

Just received my order from Dutch Gardens and I'm very pleased. I had ordered from them a few years back so took a chance in spite of some negative comments here. As I recall from past orders, the bulbs they sent were huge - Aztec lily 3 or 4 times the size of the ones I'd gotten at a box store in the past. Everything was diligently packed and in great shape - like opening a Christmas present! All bulbs and dahlia tubers are large and disease free.
They kept in touch in email about the shipping time for my order (zone 7). My experience was top notch.

I'm a first time bulb gardener. I ordered the three season sampler of tulips, daffodils, crocus, hyacinths, mountain lilies, windflowers, allium. The bulbs were all fat and healthy, my order arrived for fall planting, nothing was backordered. So far everything is coming up beautifully. I planted hyacinths and tulips in containers and they are blooming wonderfully. I had a question when planting last fall and got an e-mail back promptly with the advice I needed.

I will definitely order bulbs from this company again.

I simply cannot say enough good things about Dutch Gardens. I have ordered from them many times and I have always received my orders on time. I can also check the status of my orders at anytime on their website and I love this feature. Their plants are robust and healthy. On the occasions where I have asked for replacements they have always treated me like I was the most important customer in the world and they have always treated me with the utmost respect. They really care about their customers. I will definitely continue ordering plants from them.

I have been ordering from Dutch Gardens for many years, and have never had a problem with them. Their bulbs are always healthy and large, and they have a nice variety.

Unfortunately, their perennial prices have skyrocketed this year, so I'll just stick with the bulbs.