Comments regarding Heirloom Seeds
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Comments:
Rating | Author | Content |
Neutral | mpressivewoman (1 review) | On Aug 31, 2022, mpressivewoman Red Wing, MN wrote: I just want to bring attention to the fact that the website link now goes to a company named Rare Seeds. Then I discovered that it is the same as Baker Seeds. I have always found Baker Creek as being a reputable source, according to other sites. |
Negative | weedyweidenthal (1 review) | On Mar 23, 2018, weedyweidenthal Bisbee, AZ wrote: Less than half of my seeds germinated when I planted them indoors using a premium seed starting mix. I asked Heirloom Seeds what might have gone wrong and they responded saying that the acidity of Peat Moss is high so I might have to lower the pay using lime... Anybody who has taken a basic science class in high school could tell you that high acidity means the pH would be low and should be raised with lime. Their basic misunderstanding of simple terms that every home gardener, much less garden retailer, should be aware of makes me wonder how well taken care of their products are and if that has anything to do with so few of my seeds starting. I didn’t have any issues getting seeds from other sources to start in the exact same conditions as these. |
Negative | kdlund (2 reviews) | On Sep 8, 2017, kdlund Sheridan, MI wrote: I ordered some seeds last spring, 2016, and none of them were what were on the packet. I planted them this spring and had orders for plants from several people and none of them were what I ordered. I wrote to them saying how disappointed I was and gave them the date that was on the package, and when they were ordered. Got an email saying they had no record of me ever ordering from them. Never will again that is for sure. When I ordered them I waited about 12 weeks to get the darn seeds in the first place and they I had all my plants in the ground by the time I got them. Terrible customer service. Terrible Follow through with orders. I wold never recommend them to anyone. |
Negative | shellywaskom (1 review) | On Jun 26, 2017, shellywaskom Winnsboro, TX wrote: I placed my first and only order with Heirloom Seeds back in January to prepare for my spring garden. |
Positive | judyinmound (18 reviews) | On Dec 27, 2015, judyinmound Mound, MN wrote: I ordered in late September and forgot to put my review in. They had some nice selections to choose from, I was looking for gumplant in particular. The seeds came in paper packets and they contained the amount listed to a little over. Everything but the black-eyed susan vine had good germination rates. |
Positive | Heirloomgrower7 (1 review) | On Dec 22, 2015, Heirloomgrower7 Ellisville, MS (Zone 8a) wrote: Posted on December 30, 2013, updated December 22, 2015 On December 30th, 2013, Heirloomgrower7 added the following: I've been ordering here for 5 years and have been pleased ever since. My last order was placed on Nov. 29 this year. They took the money Dec 4 and I got my seeds a couple days later. My broccoli, cauliflower, onion, and carrots sprouted in 2 or 3 days. Thank you heirloomseeds.com! On December 22nd, 2015, Heirloomgrower7 added the following: I placed an order Dec. 10, 2015. They withdrew the money Dec 17,2015. I got my seeds plus an extra pack today, Dec 22, 2015. I think that is pretty good service. Yall just don't wait till everyone else is ordering in Feb. before you order, is what I always say. |
Negative | cheddarhead (2 reviews) | On Apr 17, 2015, cheddarhead Mount Pleasant, MI wrote: I had trouble ordering online with them. Wasn't sure if the order placed or not. Waited 3 days and did not receive a conformation of my order. So I placed the order again, and again was not sure if the order placed. Finally received an order confirmation and a few days later the seeds arrived. Very next day a second shipment, duplicate of the first, so my 1st order most have placed. Emailed the company and explained what happened. Their basic response was, you ordered them, you got them and we've got your money, to bad. |
Negative | richardhenry200 (1 review) | On Dec 19, 2014, richardhenry200 Florence, MT wrote: Customer service is nonexistant. You cannot call this company, nor can you expect to receive any email response from them to inquiries. Go elsewhere. I accidentally placed the wrong shipping address on my order and went in to change it two hours later. I could not, so I emailed them twice and then tried to call them. A week later, I have gotten no response. |
Positive | lkpinette (5 reviews) | On Mar 6, 2014, lkpinette Deerfield, MA (Zone 6a) wrote: I used to order from this company every other year, mostly melons and cucumbers. (Also I think I've gotten carrots, corn, radishes, and pumpkins from them, though each time only once.) Though I only got fruit from one of their varieties (miniature white cucumber), plus radishes (radishes are always absurdly easy) I was the idiot trying to do square-foot gardening in partial shade with melons. The seeds germinated and grew fine, and even blossomed, and they always arrived in a timely manner. |
Positive | collards2013 (1 review) | On Jan 18, 2013, collards2013 Flemington, NJ wrote: I don't know what the fuss is about. I ordered last year and they came in a timely fashion and the seeds grew. This year, I ordered from them along with two other companies and their's arrived first today. |
Positive | Old_Gardener (38 reviews) | On Mar 5, 2012, Old_Gardener Calabasas, CA wrote: I placed an order for 11 types of tomatoes in November. Although the site warned that there would be a delay in shipping (due to a medical crisis), my order was shipped out in a very timely 6 days. I was so pleased with my order (nearly 100% germination across the board) that I went to their site today to order some heirloom veges. Unfortunately, their website states that they are not currently taking orders due to backlog/ongoing medical issues. I will consider ordering from them again when they are back up and running as their selection is great, their prices are great and they handled my order (at least) in a professional manner (well packed and prompt). I just wish others had the same positive experience that I have had... |
Neutral | bbetv (22 reviews) | On Jan 7, 2012, bbetv North Glengarry , ON (Zone 5a) wrote: Well I was getting ready to make what would have been a very large and pricey order, but had a question about shipping areas, cost of shipping and possibility of getting a pdf or other form of printable catalogue, hence I emailed my questions in what I think was a cheery and courteous way. |
Positive | keenmark (2 reviews) | On Jun 22, 2011, keenmark wrote: I have ordered from this company for 3 years and have been extremely satisfied with the quality of seeds. They are a small company and you need to have your order for tomato seeds in early. They never bill your credit card before the order ships and I have always received my products in time for planting. I love the convenience of their on-line catalog with wonderful description of the products. I plan to continue ordering in years to come. Love their tomato and pea seeds especially. |
Negative | cindyrmac (1 review) | On Apr 10, 2011, cindyrmac Rutland, VT wrote: Right now I'm in the middle of a non-delivery battle against this ridiculous company. I have to tell you that I'm embarassed that I placed an order with them because I always try to do business with quality-reputable companies. I guess I bought into the "small family" business bit. Maybe it's true but it's no excuse for the horrendous customer service I have encountered. Understanding the long lead time, I inquired about the status of my order: Rude Response. I inquired about the actual ship date: Rude Response. I notified them that product has not been delivered: Rude and Ridiculous Response. They're now trying to tell me that I have to make a claim against the Post Office for my missing order. Absolutely 100% NOT true folks...they hired the PO, not me. |
Negative | rosseforp (1 review) | On Mar 28, 2011, rosseforp Markle, IN wrote: I have tried to order seeds from Heirloom Seeds for 2 years now. I had ordered from them in the past and had been very happy with their seeds, service and pricing. Last year (2010) in March they said they were overwhelmed with orders and weren't taking orders till the end of the month. I went elsewhere. This year (2011) I went to their website to order in February and they were again saying they were overwhelmed and would take orders again the end of March. I decided to be patient and wait. I just checked tonight and now, due to medical reasons, they do not know when they will be able to ship seeds again. As much as I loved their variety and prices, I do not want to have to go through this year after year. I understand having medical problems and such, but I don't understand not having someone to help them or simply closing their business. From reading other comments, I feel that I could not trust them in the future. :-( |
Negative | tepesridge (10 reviews) | On Feb 28, 2011, tepesridge Catoosa, OK wrote: Their customer service is horrible. I wrote them to tell them that none of their pimento seeds germinated (I purchased about 10 different varieties of peppers from them). What I received back was a canned email explaining how to start seeds. I responded with the fact that I am not a newby, I have been gardening for 40+ decades and have started my own (plus for friends and to sell) tomato and peppers for 20+ years and that I did NOT appreciate a canned email to my problem. That was over 10 days ago, not a word from their customer service since. I will never buy from them again, even if they are the only source for a seed, I'll do without! |
Positive | subyz (1 review) | On Feb 16, 2011, subyz Gwynn's Island, VA (Zone 7b) wrote: I was reluctant to order from this company because of reports here. Then their website was not available for months at the end of 2010. When it was finally up, I felt I had to take a chance since they had varieties I was not able to find anywhere else. I first emailed the company and asked what the chance was that my order would not be here before the suitable sowing time. They were speedy with their response but repeated their warning that orders were taking a MINIMUM of 28 days to process. I took a chance and placed the order hoping to have it here by March. I was delighted when we returned from a trip and found that it had been received only 3 weeks after placing the order. I am quite satisfied and will not hesitate to order again. |
Positive | Gerbera12 (3 reviews) | On Mar 19, 2010, Gerbera12 Johnstown, PA wrote: This is my first year planting an heirloom garden and I found Heirloom Seeds to be a wonderful source of information. I placed my order on Feb 9, 2010 and received it on March 19, 2010. Yes, the wait was agonizing but I knew beforehand that I was going to have to be a little patient. Great selection and good pricing. Thanks! |
Neutral | zeinyx (2 reviews) | On Feb 18, 2010, zeinyx TOPINABEE, MI (Zone 3a) wrote: tried ordering... their site is up, spent 2 hrs picking out my seeds, when you go to order, its states they are no longer taking orders due to a large busy business already, but will be taking orders 1st week of april again. |
Positive | suemar63 (2 reviews) | On Dec 16, 2009, suemar63 MANTON, MI (Zone 4b) wrote: I placed a large order Dec 9, 2009 and received it Dec 16. Everything was there, it was nicely packaged, and also included a planting guide. The website was easy to navigate too. I'm very pleased with them and will order from them again! |
Positive | OlgaGarden (8 reviews) | On Dec 11, 2009, OlgaGarden Littleton, CO wrote: Great company, every packet I ordered was in the box and they even included 2 free seed packets. Shipped in one week, during the holidays that's very very good. No complaints, A+ |
Positive | azmiakabbani (2 reviews) | On Oct 10, 2009, azmiakabbani Lizella, GA wrote: Good quality & good prices, tomatoes & peppers. |
Positive | jjsges1 (11 reviews) | On Jul 24, 2009, jjsges1 Bonners Ferry, ID wrote: Great company....fast shipping. I ordered 40 pks. and everyone came plus a bonus .....I am very satisfied with this company they also have great planting instructions. |
Neutral | suezq223 (1 review) | On Apr 27, 2009, suezq223 Conshohocken, PA wrote: Well, like others I ordered at the end of January and received my seeds about mid-March. I had emailed at the beginning of March asking when I would be receiving my seeds. I got a prompt response about the entire family working 7 days/15hrs a day. I also wondered why, if they had so much business, they didn't hire outside help. I was a little put off by their insistence that it was not even time to plant in my zone. Not that it's any of their business but I like to start things early in my portable greenhouses. I ordered my seeds because I wanted them when I ordered them (or in this case the website said 30-35 days from when I ordered), not when they decide I should plant them. |
Negative | chambma (2 reviews) | On Apr 21, 2009, chambma Bath, NY (Zone 5a) wrote: I placed an order with this company on Feb. 24th. At that time, their web site was indicating a 40-45 work day waiting period. I figured that would be OK and would still get my seeds here in time. After checking the mail the last few days, I decided to e-mail them to ask when my seeds would ship. They e-mailed back very promptly, but the news was extremely disappointing, as they indicated my seeds would not ship until late May. Around here, that is too late for some of the things I had ordered, like peas and broccoli. It is also much past 40-45 days. |
Negative | blueskyfd11 (8 reviews) | On Apr 8, 2009, blueskyfd11 Harrison Valley, PA (Zone 5a) wrote: The address given here is slightly different than what is listed here. The "Heirloom Seeds" that I am very disatisfied with is in West Finley Pa. Do not believe there can be 2 of the same names for different co. side by side, same state and town close by, so now I am abit confused. On April 8th, 2009, blueskyfd11 added the following: From all I have read here from you "happy customers" I believe come next year you might not be so happy...word of caution......if you plan to order from them again, do it in Oct! Good luck to ya! P.S. Don't send them an e-mail! LOL |
Positive | Allwild (5 reviews) | On Apr 7, 2009, Allwild North, TX wrote: This was my first time ordering from Heirloom seeds and I was very happy with my order; it was completely accurate with all seeds that I had ordered and included some very nice and thoughtful free seed packets. It was obvious the free seeds were given with a personal touch, and even included some native flowers. Also included with my order is detailed planting instructions and schedule that is very helpful. |
Negative | loriann1971 (3 reviews) | On Mar 19, 2009, loriann1971 Pittsburgh, PA wrote: I ordered seeds at the end of January and still haven't received them. I placed a large order with this company and now my window for starting seeds has come to an end. I am very frustrated and forced to head to my local big box store for bedding plants. If they are so busy that it takes them more than a month to fulfill an order, you would think they are making enough money to hire a few helpers to package up orders. I will never use this company again. |
Positive | Sujiwan (3 reviews) | On Mar 19, 2009, Sujiwan Westminster, MD wrote: I have been ordering seeds from Heirloom for the past several years. I have always been satisfied with my order and the speed of delivery. This year is quite unusual in the seed delay. In the past, the company indicated that the orders were typically shipped out shortly after (within a couple days) the selections were made and paid for online. That had been my prior experience. This year, I made my usual early February order and the website claimed that the minimum wait this year is 40 days. I also note that a new message states that they will no longer be accepting spring orders. Did 1000's more people who don't frequent retail stores for seed buying suddenly decided to grow their own food? Or Heirloom may be having a hard time getting all the seeds from sources or filling the orders from their stock-- or else there are fewer family members now involved in the company helping to get orders out. I'm still waiting for my order to arrive and hope that I don't pass out of the seasonal window needed to start some of these items under lights to plant out... On April 4th, 2009, Sujiwan added the following: Update: I sent a query about my Feb 11 order and was told that this family owned company was working 7 days a week, 15 hours per day to fill orders and that my order would not be arriving before mid to late April. Apparently they haven't hired any additional people to assist (?) I was advised that I could cancel my order if desired. There was a February article for a Pittsburgh paper citing this company as "being up to their armpits" in seed orders that early--this economy has been good for them, they said. On April 24th, 2009, Sujiwan changed the rating from neutral to positive and added the following: I want to note that I received my order today with everything requested plus a small freebie gift. Luckily (!) I had a lot of seed left over from last year so that the very early vegetables could be planted and I was able to be (mostly) resigned to getting my Heirloom order later. I do believe this company was overwhelmed this year and want to give them the benefit of the doubt. Still, I think that some kind of proactive feedback to waiting customers would be appropriate. I think this experience also points out that it is wise not to place all your orders in the same basket--so to speak--and if you are concerned to have a fall back position (like extra seeds or going to another company when deadlines to plant are rapidly upon you. ) Flexibility is necessary. |
Positive | eaglesgarden (1 review) | On Feb 5, 2009, eaglesgarden Primos, PA wrote: I had a great experience with the company. I ordered as soon as their website came back up from their move to a new location. |
Negative | duchessdreams (2 reviews) | On Feb 5, 2009, duchessdreams Reno, NV wrote: I have not yet received my seeds from this company so I will edit this when I do. So far it's been a pretty bad experiance with this company. On March 5th, 2009, duchessdreams added the following: The seeds where finaly delivered on March 3rd. I had to make several phone calls to this company to get them to ship the order. I do not recomend this company. |
Negative | pumpkin_grower (1 review) | On Jan 28, 2009, pumpkin_grower Sweet Valley, PA wrote: My shopping experience with this company was unsatisfactory. I was looking for heirloom vegetable seeds in a search engine and came across this company. I started picking out seeds immediately and adding them to the shopping cart. When I was finished, I paid for my order in a hurry and waited. I later checked my mail and saw that their shipping was delayed for 28 days! (later updated to 35 days) I had asked if there was any way they'd be able to ship sooner and they came back with a "no" because it was their busy season. To be fair, they said they did have it posted on the website but I wasn't paying attention to it. I was concerned with just putting my order in and leaving. I don't mind the order being a little delayed, but 28-35 days is a ridiculous wait time!! I've never had to wait that long for seeds from any other company, busy season or not. I told them to keep my order this time, but I would not be returning again because they did offer to refund immediately. I told them their wait time was too long and that there were probably other customers like myself that didn't notice shipping wait times. They canceled my order with their next reply. I thought that was pretty ignorant of them when I was just pointing out their lack of customer service. Now, I'll be using Victory Seeds because they were excellent and shipped very fast last year at this time. All of their seeds were excellent too. I did feel a little bad about not using their company this year, but their seeds weren't coming in before I was putting and order in. I didn't think I came across as being that difficult of a customer. I guess you're not allowed to voice an opinion with this company. Reminds me of a certain Seinfeld episode, but this guy would say, "No seeds for you!" |
Positive | Shanandoah (3 reviews) | On Apr 5, 2008, Shanandoah Craigsville, VA wrote: I have been ordering herb, flower, and vegetable seeds as well as gardening supplies from Heirloom Seeds for several years. The seeds are excellent, the variety is nearly overwhelming, and the information provided is clear and accurate. In addition to being an heirloom seed source, they offer a wide selection of their products as organically grown seed. Heirloom Seeds often includes a packet of complimentary seeds similar to those you have ordered. |
Positive | cannaqueen (19 reviews) | On Mar 3, 2008, cannaqueen Mantua, OH (Zone 5a) wrote: 3/2/08....this company publishes a beautiful catalog with |
Positive | glendalekid (17 reviews) | On Jan 7, 2008, glendalekid Tuscaloosa, AL (Zone 7b) wrote: Excellent source for vegetable seeds. They were shipped quickly and arrived quickly. Prices and shipping costs are very reasonable. In fact, the postage cost more than what I was charged for shipping. Also, sent a free packet of cantaloupe seeds -- yeaaa. Couldn't ask for more than this! |
Positive | LoriNY (1 review) | On Jun 15, 2007, LoriNY Lyons, NY wrote: This is our first time ordering from Heirloom Seeds. We have mixed reviews. The order arrived swiftly. The kale is wonderful and delicious! However, germination of the peas and beans was a big disappointment. We haven't contacted the company. |
Positive | gardenbumpkin (7 reviews) | On May 11, 2007, gardenbumpkin San Francisco, CA wrote: So far, I've got really positive experiences with them. I've gotten my orders very quickly with no errors. And they are much generous with their "free gift" seed pkts than other seed companies I purchased from. |
Neutral | roseone33 (1 review) | On Apr 22, 2007, roseone33 Southern Mountains, GA (Zone 6b) wrote: I was looking forward to my seeds, knowing they were coming from such a highly rated company, offering a good count at a good price. O ordered two kinds of peas and and two of beets. They were all planted out at the correct time in well prepared soil. They received adequate moisture also. One variety of pea finally made a weak stand after three weeks, the other variety only put up about 1% of what was planted. What did sprout only grew about two inches and just sat there for weeks on end, not growing. |
Positive | lackattack (2 reviews) | On Apr 13, 2007, lackattack McKeesport, PA (Zone 6a) wrote: This company is practically in my backyard and I never knew about them until I saw them mentioned by our gardening expert in the Post-Gazette. I ordered two boxes of organic fertilizers, several morning glories (blue and grandpa ott's)and sunflowers (torch and aztec sun), and also ordered some interesting certified organic tomato seeds (stupice, besser, cherokee purple) along with Red brandywine. Very reasonably priced. They arrived less than 2 full days after I ordered online. Customer service emailed me quickly when I inquired about a ship date. Seeds come with detailed planting instructions. A big box that cost over $7 to ship via USPS only cost me a flat $3!! That is a deal!! I also got some free bonus seeds, zinnia, skyscraper sunflower, moneymaker tomoto and rio grande tomato. I have no idea about those tomatoes but I am excited to see what they are like! Will be planting all these seeds soon and will check back to let you know how the germination rate is. Bottom line: reasonably priced products, a cheap $3 flat rate shipping charge, quick service, tons of selection, plus free seeds. You cannot go wrong here!! |