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Comments regarding Mass Spectrum Botanicals

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You are viewing only neutral comments

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1 positive
4 neutrals
18 negatives

Comments:

RatingAuthorContent
Neutral txaggiegal
(6 reviews)
On May 8, 2015, txaggiegal Belton, TX wrote:

Posted on May 8, 2015, updated May 8, 2015
I did my research on this company before purchasing, but this seller was a singular source at that time of year. I used Paypal as my payment method and I wholeheartedly recommend using PayPal when dealing with any establishment that has a negative rating.

I ordered and waited a week before emailing Mass Spectrum...after 2 weeks and 2 emails, I reported the failure to ship to PayPal on 5/1...by 5/3, I had an apology from seller, and by 5/7, I had my purchased product.

Considering this seller's reputation, it was a better than anticipated transaction...However, the plants were unlabeled, multiple items were not included, and cuttings were loose in plastic bags with dampened newspaper. The cuttings were not tied, but sufficiently moist so the cardboard box was damp when it arrived. Thanks to the Post Office for re-taping the box so it stayed together!

If you order from Gregory Alaimo at Mass Spectrum Botanicals, just be aware of his standards for selling and shipping. I gave him a Neutral only because I knew what I was doing when I ordered and had very low expectations....now to try to get my money back on the plants he neglected to ship!


On May 8th, 2015, txaggiegal added the following:

A correction to make...I utilized an incorrect name...The Owner/Operator of Mass Spectrum Botanicals is Dann Jarvis...all plants have been received now....and there were an abundance of cuttings.
Neutral Corveleyn
(1 review)
On Jan 24, 2015, Corveleyn Bruges,
Belgium wrote:

Posted on January 22, 2015, updated January 24, 2015
I want to warn everyone about this company. I made an order of US$107.50 which was pretty stupid as I should have checked the company's history beforehand, as I am hoping you, the reader, are doing now. I ordered once before from this guy, quite some time ago, and never had any problems. Alas, now, I haven't received any answer to my multiple emails, and I have been so stupid to wait too long, longer than 45 days, to open a paypal dispute.

What is even more frustrating, is that I know he is there and reading my mails. I added him on skype recently and he accepted me, but did not reply to my requests. He doesn't pick up his phone when I call.

It is really pitiful to see what appeared to be an interesting company to be nothing more than a scam ran by an ordinary thief. It hurts me, not just financially, but just the thought that I had put my trust into this company and was enthousiastic about experimenting with the products he offered. I wonder if he is laughing now, enjoying the fact that he so to say slapped a young enthusiast in the face. Why?


On January 24th, 2015, Corveleyn changed the rating from negative to neutral and added the following:

The seller contacted me and told me he had some personal issues and was going through a difficult period. He guaranteed me that he is going to send my order. Since I can't change the comment I've made yesterday, I decided to add this, as I can understand it when people go through a hard time in life. The most important thing is that there is no malicious intent.
Neutral Doquoti
(1 review)
On May 6, 2014, Doquoti Fountain, FL wrote:

Posted on April 18, 2014, updated May 6, 2014
On April 3,2014 I placed an online order to Mass Spectrum Bontanicals. As of this date, April 18, 2014 I have not recieved the YELLOW TURMERIC (Curcuma longa) Jamaican root, although my credit card account was immediately charged. As there is no phone number for a contact, I have sent several emails to the company addressed to Dann Jarvis (dannsprotocol@yahoo.com) over a period of days, there has been no reply.
I am disappointed as the web site is very attractive and the company is the state where I live.


On May 6th, 2014, Doquoti changed the rating from negative to neutral and added the following:

I am pleased to post that my order for Yellow Tumeric (Curcuma longa) arrived on May 5, 2014. The roots are very nice/healthy in excellant condition. I believe the seller should not charge the purchaser until the product is shipped. This was one month from when I was charged.
In other words with such great plants etc., better business practices would enhance Mass Spectrum Biotanicals ratings.
Neutral Veltorio
(3 reviews)
On Apr 14, 2014, Veltorio Bartow, FL wrote:

I'm really anxious to hear if anyone else has had any experience with this company. They are somewhat close to me and the only place somewhat close that has many of the perennial, edible type plants I'm looking for and wanted to drive over and check it out but the only info I see is a claim against them on rip-off report and some semi-bad reviews on another site. It's hard to tell if they are just not great at running the biz and responding or a total ripoff. Hope someone else has a review soon. When I get a chance I may go ahead and head over and look first hand and then will post a review as able.